Most creative, attentive, efficient, and personalized service in the business. The entire experience from pre-approval to closing was seamless and extremely pleasant.
Sanin M. | Oct 2019
I have gone through this kind of process several times and this was by far the smoothest re-fi I have done.
Scott E. | Sep 2019
Thank you once again for all of your help and making the process as painless as possible!!
Kiara K. | July 2019
I’ve worked with Ian Olsen for 13 years now, on three purchases and several refinances, and I’d never work with anyone else! He always goes above and beyond, and he and his team are always available to answer questions and make sure things are done well and in a timely manner. I can’t recommend Ian, Natalia and the rest of the team enough!
Kathryn VD | July 2019
very easy process even for us that arent that good at doing things on line. Ian was always there to answer questions in a timely matter. Thanks for your help.
John G. | July 2019
Ian and his team were in constant contact during the entire process and explained everything in detail. The upload process for documentation was simple. I would recommend Ian to anyone!
Gregory T. | June 2019
My Guaranteed Rate loan officer and entire staff made the process clear, simple and enjoyable. I will use them again and will certainly refer friends and colleagues.
Jennifer B. | April 2019
My Guaranteed Rate loan officer and entire staff made the process clear, simple and enjoyable. I will use them again and will certainly refer friends and colleagues.
Jennifer B. | April 2019
I’m a first time homeowner. Their knowledgeable team made the loan process manageable. I was real impressed by their work ethic. This made the whole loan process quick and easy.
Margarita R. | March 2019
Ian Olsen and his team helped me purchase my first home. The process had some hurdles and obstacles, but his hard work and persistence helped everything go through as smooth as possible. I was very satisfied.
Joshua Y. | December 2019
Ian Olsen and Natalia Makarova were awesome. They helped me lay out a strategy that worked for my situation, and they took action to streamline the paperwork for me during the closing process.
Timothy R. | January 2019
The process was very easy. Doing everything electronically allied it to work around my schedule well. This was nothing but a positive experience.
Jesse B. | December 2018
Used Ian several times now. Always phenomenal service and very responsive. Awesome customer service!
Clint C. | December 2018
Ian Olsen and Natalia Makarova were relentless in helping to close my loan. I appreciate their hard work and will continue to look to them for future mortgage needs.
David S. | November 2018
Ian and Natalia made the process simple and didn’t overwhelm me with calls. They communicated effectively when necessary and just made it happen, which was exactly what I needed.
Dorinda W. | November 2018
It was a great experience. Both Ian and Natalia were easy to work with and responded very quickly to inquiries and questions. I am grateful to them for their patience followed by quickly facilitating this process through a very stressful time. Thank you
Kara K., October 2018
Ian did a great job supporting us throughout the loan process. He helped guide us through requirements for various loan options, provided detailed analysis to support a point/buydown evaluation, and helped speed through the loan on an aggressive schedule.
Eric T. - August | 2018
The process was straightforward and expedient. I had all of my questions addressed, and then more. I was confident that Ian selected the options that best fit my financial situation and goals. Overall, a worry-free experience. Thank you, Ian and team!
Natalia G. | September 2018
