What people are saying... What people are saying... Back to profile
The got my loan approval quick and the process was smooth
Marissa A. - Waipahu, HI | Sep 2021
All staff were very communicative and easy to work with. We had such an overall amazing experience.
Daniel N. - Kapolei, HI | Sep 2021
Excellent service. Well explained. Will definitely recommend to others
Anabelle P. - Honolulu, HI | Aug 2021
Everything was transparent, smooth, and very fast service. Also my team was amazing and completed all the tasks we needed to do in record time.
Micah M. - Waianae, HI | May 2021
They have smoothly and professionally conducted both our initial home loan in Hawaii, and immediately reached out to us for a refinance loan when interest rates became beneficial.
Dean C. | Nov 2020
The service provided directly to me by my broker Ifo was exceptional. She was responsive, helpful, and proactive.
Patrick K. | Nov 2020
Ifo Tuiala (our Mortage lending representative) is the reason! she was WONDERFUL to work with. we have never had a better experience than this one and it was all thanks to her! she deserves all the credit in the world. we love her and we will definitely spread the word on "Guaranteed Rate" because of her.
Peter F. | Nov 2020
Guaranteed Rate went beyond to help us with purchasing our first home! Though it got very stressful at times, they helped us understand what was going on, and kept us feeling at most comfortable!
Desmond C. | Sep 2020
Our lender was very helpful and patient throughout our whole process.
Leila T. | Nov 2020
Awesome team! Everyone we worked with was super friendly, knowledgeable and helpful to answer all of our first-time-home buying questions!
Tori M. | Aug 2020
All because of working with Ifo.
John B. | Sep 2020
The agent who helped me was very helpful and easy to work with.
James K. | Nov 2020
Very good service and interest rate.
Scott U. | Aug 2020
Ifo worked very diligently keeping us informed and on track. My situation was complicated with two simultaneous refis and a new mortgage that was contingent on the refis.
Brent K. | Nov 2020
Lender was very friendly and thorough with each step.
Anubhav G. | Jan 2021
Ifo Tuial was informative, friendly, pleasant very easy going. Just a nice person to work with over all.
Kenneth K. | Jul 2020
Great service despite not being there in person. Was able to accomplish almost all of the process online.
John K. | Jul 2020
Answered all the questions I had, walked me through everything and made it a smooth easy process.
Chase L. | Jun 2020
Excellent work from loan officer, Ifo Tuiala.
Peniamina T. | Feb 2020
Ifo was very helpful and always available to answer our questions.
David R. | Oct 2019
The entire process was smooth, professional, and even considering all the numerous forms, quick.
Dean C. | Oct 2019
Ms Ifo made everything simple for us and worked with both our schedules to make sure we got the best of everything. We will use Guaranteed Rate again and tell any and everyone about our great experience so they do the same!
Joe H. | Aug 2019
Mrs. Ifo was a great loan officer! She helped me get the best rate possible for me! Best experience I have ever had. Very nice, kind, and patient. Explained the whole procedure while taking me through it step by step. I highly recommend her as a Guarantee Rate loan Officer.
Richard O. | Aug 2019
Ifo along with Tammie were amazing help through out the entire process.
Patrick R. | July 2019
Ifo is the best loan officer in the world! She’s our angel on earth! She saved us from falling out of escrow after a competitor declined our loan a week from closing escrow. I really truly believe Ifo is the best out there. I am speaking from the heart. She’s very knowledgeable, very detailed, answered all of our questions and eased our worry and anxiety. She made everything seem so easy. Tammie and Vanessa and Davina also helped out a great deal so I thank those ladies as well! Everyone at Guaranteed Rate is so helpful and kind and just a phone call away! But Ifo from day one was always there for us! Thank you Ifo, our angel on earth! Thank you! Thank you! I will definitely use GR again and recommend you to my loved ones and to anyone needing a mortgage loan. Ifo is the BEST!!!!
Eric H. - Waianae, HI | Mar 2019
Ifo was the best loan officer we dealt with; She made our loan process smooth and short.
Kevin L. | January 2019