What people are saying... What people are saying... Back to profile
Fast closing, superior dedication, timely response, put customers first
Qimin Q. - Medford, MA | May 2021
Because of the agent who handled the transaction, Jane Qian. She was incredible and compensated for many of the Guaranteed Rate Back-Office Gaffs!
Ernest S. - Andover, MA | May 2021
The overall experience is great, especially Jane, she is very helpful and responsive.
Jie D. - Chesterbrook, PA | May 2021
Because Guaranteed Rate saved my money
Jian D. - Newton, MA | May 2021
Excellent customer support. We worked with Jane Qian on our loan application. She is very professional and knowledgable. This is our first house and Jane was always available when we had questions and was very patient explaining the terms to us and ensured the whole process went smoothly.
Piotr M. - Bedford, MA | May 2021
Amazing service from Wei and team. Very impressed!
Peiwen X. - Somerville, MA | May 2021
I trust my agent Jane and she recommends Guranteed Rate, so I trust you guys.
Xiaoyang C. - Belmont, MA | May 2021
Employees are all very fast responsive
Xiaoyun H. - Waltham, MA | May 2021
Great service, on time closing
Ye Z. - Winchester, MA | May 2021
Because of Jane Qian, she is the reason why I chose Rate
Mingrui W. - Malden, MA | Apr 2021
Very satisfied with the service
Yinghua Z. - Lexington, MA | Apr 2021
My loan officer Jane Qian is very professional and communicated with me well.
Wan-Hung L. - Newton, MA | Apr 2021
Very professional and friendly service.
Hui H. - Winchester, MA | Apr 2021
Jane Qian was awesome to work with! Very quick respond every time.
Yue W. - Boston, MA | Apr 2021
Great service and clear communication from Jane.
Feng Sheng S. | Mar 2021
Jane is the best agent and she has been very responsive and understanding the needs from the clients.
Yongquan H. | Mar 2021