What people are saying... What people are saying... Back to profile
I was treated with respect and dignity
Shuntrel C. - Chicago, IL | Mar 2022
I gave a 10 rating because if the great customer servicing I received.
Dave H. - Calumet City, IL | Jun 2021
The entire process was stress free and I felt as though I was part of the team
Tina A. - Crete, IL | May 2021
Guaranteed Rate was super professional. They were quick to respond to any emails, phone calls with answers to all my questions.
Morgan M. | Apr 2020
Because they was very courteous and efficient.
Ervin T. | Jan 2020
There was to many people’ s requesting the same Information, or the same paper work had to be fax to more than one person At the same time, which in my opinion cause much of a delay in the completion of my loan!! No organization! Paper work had to be fax to this person and that person, once it is given to the loan officer he should be the one to forward all necessary paper work .I spent a lots of money faxing !!
Gloria R. | June 2019
Tony Pierce was very professional and he really worked hard to expedite my loan!
Keturah J. | June 2019
Great team that does efficient work in a timely manner!! Thank you guys for all that you do!!
Jackie G. | May 2019
I feel that Guaranteed Rate has exceptionally great customer service skills! The online process of submitting documents was easy and a very safe. They have helped me beyond measure throughout the whole loan process. I highly recommend this company for purchasing home.
Sheree B. | March 2019
Jarrod was amazing! I needed to purchase a home on a tight timeframe because I am relocating for work. His team and he made it happen. Will definitely be coming back for future needs.
Louis M. | December 2018