What people are saying... What people are saying... Back to profile
They communicated timely and were very patient.
Steven T. - West Chester, PA | Apr 2022
Great service and communication.
Christopher H. - Huntingdon Valley, PA | Apr 2022
Jason was great to work with
Tymothy C. - Exton, PA | Apr 2022
Jason was great to work with, they taught for us, they never backed down and everything was easy to do
William W. - Exton, PA | Apr 2022
Jason was extremely knowledgeable and prompt with his responses to all of our questions. He made this process very smooth and easy to understand.
James C. - Downingtown, PA | Mar 2022
Agent Jason Ashe was very informative and flexible, and communication was excellent...
Gary C. - Pottstown, PA | Mar 2022
Jason Ashe and his team were fantastic!
Michael O. - Glen Mills, PA | Jan 2022
Jason Ashe was extremely patient and helped us work through a complicated situation to get the best rate and deal
Erich S. - Coatesville, PA | Dec 2021
Timely, responsive and accurate information
Robert W. - Ephrata, PA | Dec 2021
They did a superb job with the closing on my house.
Terry T. - West Chester, PA | Nov 2021
Customer service was excellent, no matter how many questions i asked, they were always answered!
Katherine S. - Upper Darby, PA | Nov 2021
our Guaranteed Rate representatives were attentive, easily accessible and knowledgeable, answering all our questions!
John W. - New York, NY | Nov 2021
I was satisfied with results and refer clients.
Nancy L. - Exton, PA | Oct 2021
They are very friendly and responsive.
Erinn N. - Perkiomenville, PA | Oct 2021
Our rep Jason Ashe was very helpful through the process. He was accessible, explained all of the steps and made our refinancing process as easy as possible.
Carolyn B. - Philadelphia, PA | Sep 2021
The process went very smoothly and both Jason and Deb were very helpful
Edward T. - Pottstown, PA | Aug 2021
We had such a GREAT experience with Jason Ashe and his team!! They answered all of our questions in a timely manner and were super personable and helpful throughout the whole process!!
Jennifer H. - Lenhartsville, PA | Aug 2021
My Agent, Jason Ashe, is the best I've ever used. Keep things incredibly simple and is truly a good person.
Connor P. - Ocean City, NJ | Aug 2021
Jason made our loan process so easy… no stress leading up to closing.
Matthew T. - Charlotte, NC | Jul 2021
They were easy to work with and had great rates.
Donna A. - Downingtown, PA | Jul 2021
Jason was great! Helpful and informative.
Kaitlyn H. - Exton, PA | May 2021
Personable, quick communication, honest
Amanda G. - Wynnewood, PA | May 2021
Jason was a pleasure to work with and the settlement went smoothly
Jennifer C. - Coatesville, PA | May 2021
Everyone went above and beyond to help us through the process. In the 11th hour, Jason drove an hour to make sure everything was completed.
Michelle I. - Exton, PA | May 2021
The process was easy and Jason and the staff were wonderful to work with.
Denise H. - Kennett Sq, PA | May 2021
Jason Ashe and team were very helpful snd thorough
Elizabeth B. - Conshohocken, PA | May 2021
Everyone was so helpful, informative, and made the process easy. Jason was so great to work with and I’d recommend him to anyone.
Angela M. - Downingtown, PA | May 2021
Everything was easy, people responded whenever I needed help.
Kevin M. - Havertown, PA | Apr 2021
The process was painless. Jason was great to work with, was very knowledgably, and always available.
Matthew C. - West Chester, PA | Apr 2021
Quick responses to questions
Dustin T. | Mar 2021
Everything went seamless with no issues
Michael A. | Mar 2021
Our experience with the team was great.
Michele W. | Mar 2021
Very responsive and thorough.
Heather C. | Mar 2021
Jason Ashe was great on communicating every step of the process
Kathryn S. | Mar 2021
Jason and his group responded very quickly, process went smoothly, very happy with everything....
Sheryl A. | Mar 2021
You made the process easy and seamless.
Marissa M. | Feb 2021
It was an say process. Everyone we worked with was professional, knowledgeable and helpful during the process.
Dennis D. | Feb 2021
Everyone is friendly and helpful, they helped us get through the process
Christopher C. | Feb 2021
We had a fantastic experience
Sarah K. | Oct 2020
Clear and quick communication from the whole team, great rate and service, I always felt they were looking out to get me the best possible situation for my life and home. It was very easy to provide all of my documents and closing was very convenient.
Lauren U. | Feb 2021
great service and personable
Christopher R. | Oct 2020
Entire process was smooth and very simple to do. Jason and the rest of his team were very helpful and responsive to questions.
Kenneth L. | Oct 2020
they were great to work with all around. good communication, great service, great rate.
Nicholas K. | Oct 2020
Professional and Client Focused.
Edward K. | Jan 2021
Guaranteed Rate was professional, friendly and very easy to work with!
Ashley P. | Aug 2020
Great experience and very streamlined.
Julie K. | Oct 2020
Jason Ashe has been working with me for over a year giving me mortgage information on various properties. He always gives 110% and turns information around very quickly. When I did find property to buy, he was with me every step of the way helping to expedite the mortgage process and keeping me informed. There is no better compliment than outstanding customer service!
KRISTI F. | Nov 2020
We had a smooth and effective process from them.
Ramdas N. | Dec 2020
Professionalism, availability, guidance
Patricia S. | Jan 2021
Excellent service from Jason Ashe. Fast and responsive through the entire process. Great rate.
Joel T. | Aug 2020
Jason was very helpful and made the process clear all along the way.
John H. | Oct 2020
Jason was very helpful every time I had a question. He was also able to get me a great rate. The closing went quickly and smoothly.
Andrew W. | Nov 2020
A good working relationship. Always responded to questions.
William L. | Dec 2020
excellent communication, ease of process, and timing
Rhett C. | Jan 2021
They were very easy to get work with efficient and smooth transaction.
Tara W. | Aug 2020
Jason and his team were fantastic. Great communication and process was simple
Rhett C. | Sep 2020
It was a far less painful experience than I was expecting. Jason Ashe really was extremely helpful
Robert G. | Oct 2020
We had a great experience with Guaranteed Rate
Alyssa R. | Nov 2020
The process was quick and easy.
Paul R. | Dec 2020
Excellent and easy service
Ryan B. | Jan 2021
Simple process, enjoyable to work with
Jacob B. | Jul 2020
It was a great experience all around. I worked with a great team.
Thomas H. | Jul 2020
Jason Ashe was very helpful and available throughout the process.
Michael C. | Jun 2020
Extremely easy to work with. Very quick with all steps and explained everything very well.
Phillip C. | Jun 2020
Jason Ashe was extremely helpful through the entire process. We had complete confidence that he had our best interests in mind the entire time.
Robert M. | Jun 2020
My team was amazing and totally pulled through on a three week closing!
Gina G. | Jun 2020
I'm extremely satisfied with the service I got from Jason.
Vasu J. | May 2020
They turned it around fast and efficient with as little effort on my part as possible!
Andrew D. | May 2020
Working with Jason and Debbie made this a very easy process. Even with all the COVID-19 changes, it was as smooth as I could have hoped.
Timothy B. | May 2020
Jason Ashe was a great partner and I would recommend him to anyone.
Keith S. | May 2020
The people working there were available when ever I needed. They helped me understand every step of the process.
William L. | May 2020
Jason and Debbie were amazing to work with!
Peter P. | Mar 2020
Everyone and everything went great, smoothly and very helpful
Johanna S. | Mar 2020
Very fast and efficient process
Abigail L. | Feb 2020
This is our second time working with Jason and he always makes the process so easy and stress-free for us. He is extremely thorough and ensures we are comfortable through each step.
Stefanie C. | Feb 2020
It was a great experience, easy to work with and Jason Ashe was proactive and provided us with excellent service.
Joshua B. | Feb 2020
Ease of operation and satisfied with outcome of experience.
Matthew T. | Feb 2020
Everything was easy and straightforward.
Brett P. | Feb 2020
Very quick response and easy to work with.
Catherine B. | Jan 2020
I had a great experience with Jason and his team. Understanding how busy he was, he was still able to get us the information we requested in a timely manner and make sure we were in the loop at all times.
Sierra C. | Dec 2019
My broker Jason Ashe worked miracles and helped me anytime day or night with purchasing my home. Without him I would not be where I am. He is an asset to your team and I will be recommending him to everyone I know.
Jennifer M. | Dec 2019
Jason and his team did an excellent job with what was required and making it clear how to share the documents.
Andrew L. | Dec 2019
Jason was absolutely amazing. So was the entire team that works with him. There aren't even words to describe my appreciation for everything that was done to help me close on my house.
Mark K. | Dec 2019
Jason was great to work with
Edgar G. | Oct 2019
Good communication, quick responses from the team, and got me a great rate.
Scott B. | Oct 2019
They did a great job walking me through the process and answering any questions I had
Katherine G. | Sep 2019
Everything was done perfectly.
Jennifer M. | Sep 2019
Jason Ashe and his team did an amazing job for us! He was extremely responsive throughout the entire process and was continuously checking in with updates along the way. This was the best experience we've had in our home buying journeys.
Jason C. | August 2019
Working with Jason Ashe and Guaranteed Rate, we felt we had a real TEAMMATE committed to working with us to accomplish our goals. Particularly noteworthy, Jason and Guaranteed Rate delivered outstanding service in the following key areas; 1) Responsiveness - our emails and phone calls were always swiftly acknowledged. 2) Communicative - Jason Ashe and Guaranteed Rate continually and proactively kept us informed as to the status of our application, next steps and expectations. 3) Knowledgeable - Jason was able to thoroughly and clearly answer (or track down answers) to any questions that we had. 4) Accuracy - Estimations, calculations and other details were consistently error-free and carefully assembled. 5) Friendly - a pleasure to work with! Jason really connects with his clients which makes the process so much better.
Jayne B. | Sept. 2019
Jason made communicating easy, and efficient. He explained everything well, and answered all of my questions in a timely manner.
Amanda G. | August 2019
My first mortgage process was made very easy by Jason Ashe and his team! Never a hesitation from anyone, to answer a text, email, and even a phone call! And not always between “9 to 5” ! That is for sure! GRATITUDE FOR ALL OF YOU!.......Thank You!
Stuart C. | August 2019
Jason Ashe made the process very easy for us. He kept us informed every step of the way. He was very responsive to our needs as well. I would highly recommend him and his company.
Mark J. | Sept. 2019
Jason was great and made the process easy.
David A | Aug 2019
Jason did an amazing job of helping me get everything on track to get my loan. Most importantly when the transaction was completed Jason checked in on my family to see how we were doing through the moving process and after we were fully moved in. That to me shows I wasn’t just another number on the book that Jason cared about me as a client. If rates drop and I can refinance Jason will once again receive my business.
Matthew T. | June 2019
Jason and his team made this process so easy for us as first time homeowners, we didn’t know where to start and Jason helped guide us every step of the way. They were very quick to answer any questions we had, even our last minute questions. Being able to sign our documents online really made this process breeze by. I would most definitely recommend Jason to anyone looking to buy a home!
Christopher C. | June 2019
Jason was awesome and was so patient the entire process. He went above and beyond and always explained everything to me that I didn’t understand. He was also very quick to get back to my questions.
Nicole C. | June 2019
Jason Ashe and his team went above and beyond. Not once was I concerned that Jason and his team would get the job done. This is the 3rd house i have bought with Jason's expertise and I will continue to introduce him to anyone looking for help with a mortgage. Kim Mazur is also a rockstar!
Matthew M. | May 2019
Great people and answered all of our questions!!
Anthony P. | April 2019
Jason and his team were extremely helpful from start to finish! I will surely recommend Guaranteed Rate to friends and family.
James H. | March 2019
Jason was a fantastic Loan officer. He made himself available and explained each step of the process in plain English. He made the process easy and transparent, and we couldn't be happier!
Olusola A. | March 2019
Jason Ashe is awesome. Always there to help explain. Great for a first time home buyer.
Erin S. | February 2019
Jason Ashe and his team were extremely helpful throughout the entire loan process. As a first time homeowner, going into this process I was nervous. I was never fully educated on the loan process and didn't quite know what to expect. However, Jason made the process easy. He thoroughly explained each step of the process and quickly answered emailed/calls to address any questions I had. I'll be recommending him to my friends and family as my wife and I were pleased with our experience. We were able to get into our dream home and had a smooth settlement process.
Joseph N. | February 2019
Jason Ashe and his team did a phenomenal job making the loan process a breeze. Would 100 percent recommend to others in the future. Jason did a great job of keeping me in the loop and can't stress enough how important that is during the process. Thanks again Jason!
Bradley E. | February 2019
Jason was great and very helpful throughout the whole loan process. He answered all my calls and questions!
Michael D. | December 2018
You made the whole process painless and less stressful. One of the most helpful things was the ability to sign most documents on line considering my trip to and from your office was 3.5 hours. Everyone was extremely helpful and professional. Thank you, Jason, for everything!
Johanna S. | November 2018
My loan officer took the time to explain the details of my loan and review all options I was interested in. Additionally, he was able to obtain income information himself resulting in less administrative work completing the loan application.
Alex K. | November 2018
I loved working with Jason; he was so helpful in helping us find the mortgage for our new home. We used the E-sign prior to settlement, and it made our meeting go quickly. He was informative and responsive throughout the process. I'm so appreciative for this experience as a first-time homebuyer.
Fabio D. | November 2018
Jason made my first time home buying process so easy for me! He was quick to respond to any question that I had, very kind, and I would highly recommend him to anyone! Kim and Jennie were also very helpful to me in this process.
Jane V. | November 2018
Jason Ashe and Kim Mazur made the entire process easy and stressed free. They are both extremely knowledgeable and took the extra steps to make sure I understood everything along the way. These two are a wonderful team, and you should be extremely proud to have them as part of the Guaranteed Rate. Thank you all so much!
Terri H. | November 2018
I had a fast close and a complicated personal situation. Jason and team were incredibly responsive and whenever we ran into an issue he took the time to listen to my constraints and help me find creative solutions to keep everything on track. Thank you!
Geoffrey S. - September | 2018
Did great work on a short time frame!
Shane O. | October 2018
The home-buying process can be very stressful and overwhelming but Jason and his team made my husband and I feel so confident and comfortable. They truly made the "scary" process so easy!
Stefanie C. | October 2018
Jason Ashe was always available when we reached out to him and even kept in touch by asking for updates to see how we were doing.
Elizabeth P. | September 2018
Great experience that took away any feelings of anxiety in making such a big life decision. Jason was always available to answer any questions. I felt informed and clear with the process from first contact to closing.
Richard B | August, 2018
Jason and Jennie were very supportive and helpful throughout the process.
Donna G. - August | 2018
We liked working with Jason
Sara W. - West Chester, PA | May 2022
Jason is the best. We’re loyal to him
Rocco P. - West Chester, PA | Sep 2022
Jason Ashe, he is a great agent to work with. He responded in a timely manner for any questions I had. I would highly recommend him
Gayathri M. - Exton, PA | Aug 2023
It was pretty seamless, no issues at all. Hopefully I don't have to get another loan, but if I do, I will contact Jason again.
Jennifer M. | May 2018
Incredibly smooth and quick process from the beginning to close. Not catches. Jason Ashe is exceptional at his job and so easy to talk to.
Hayley C. - Ardmore, PA | May 2022
VERY GOOD SERVICE AND PRODUCTS
Jerry S. - Johns Creek, GA | Sep 2022
Jason went above and beyond to get us a better rate
Adam K. - Carrollton, TX | Apr 2023
Went above and beyond to get the deal done
Jeffrey G. - Coatesville, PA | May 2023
They are outstanding!!! Professional, Quick, great communication, patient, kind, understanding and the list goes on!! Just perfectionist!!!
Hawah A. - Coatesville, PA | Aug 2023
Jason Ashe was great to work with through this crazy process. He returned all of my phone calls right away and answered all of my questions (even the late night ones) in layman’s terms. This was the first house I bought and Jason really helped to make the process as easy as possible! Thank you!
Dienne K.
Rates are fast, professional and knowledgeable
Jason W. - Chester Springs, PA | May 2022
Great customer service, knowledgeable, responsive and competitive.
Kyle O. - Exton, PA | Jun 2022
Easy and transparent experience
Sean D. - Downingtown, PA | Aug 2022
Jason Ashe and his team were superb. They were on top of all of the paperwork, patient with all of my questions, and completely prepared when curveballs got thrown our way.
Mary M. - Exton, PA | Sep 2022
The entire process was straightforward and easy! They did a great job getting it done quickly as well.
Alana R. - Downingtown, PA | Oct 2022
Excellent service and easy to work with. Good personal relationship with Jason Ashe
Graham R. - West Chester, PA | Dec 2022
because I use them all the time
David A. - Exton, PA | Mar 2023
I have been working with Jason since August of 2022 and he has been nothing but helpful, understanding and a pleasure to work with !
Sara M. - West Chester, PA | Apr 2023
Jason was great and very patient in explaining everything to us. He also made himself very available even well outside of normal working hours. We really appreciate how helpful he was!
Collin E. - Malvern, PA | May 2023
Very helpful with the process
Louise M. - Downingtown, PA | Jul 2023
professional, easy process, questions answer promptly
Cui Yan Z. - Philadelphia, PA | Aug 2023
The process was easy and I acquired a mortgage very quickly.
Alex K. - West Chester, PA | Oct 2023