What people are saying... What people are saying... Back to profile
The whole team was very helpful, understanding, and enjoyable to work with.
Jessika V. - Dublin, OH | Apr 2022
Jason Harris and his team were highly responsive to our needs during this fast moving real estate market. Also, Jason took time to explain things to me, worked evenings and weekends, and always responded quickly to my questions. I felt at ease with his team and trusted them.
Mary B. - Dublin, OH | Apr 2022
They were so excellent! Kept us on track and knew exactly what to do.
Mabel Z. - Havre De Grace, MD | Apr 2022
They were so helpful, prompt and thorough!
Sarah S. - Columbus, OH | Apr 2022
Knowledgeable and quick to respond.
Brock B. - Pataskala, OH | Apr 2022
Jason was a catalyst in crafting a strong offer to win in a multi-bid situation. Couldn't be more pleased with the Guaranteed Rate team.
Philip Z. - Dublin, OH | Apr 2022
Excellent Service and very timely
Anthony J. - Grandview Heights, OH | Apr 2022
Friendly, knowledgeable loan officer. Helped explain things for first time home buyers. After we went into contract on a house there were several different people reaching out for different pieces, which made it a little more confusing. One point of contact would be a little more manageable.
Colleen C. - Centerburg, OH | Apr 2022
Everything was wonderful and easy as it could possibly be! The team answered my questions promptly and helped us so much! Instructions were very clear and easy to follow. Most of it was virtual, so we only had to be at the closing in person. They are the BEST!
Richard W. - Columbus, OH | Apr 2022
The team was willing to work through a tricky situation and helped us come up with the best solution for our goals.
Alexandra G. - Columbus, OH | Apr 2022
The entire process was very smooth. The team communicated next steps/expectations from start to finish. I had a clear to close in less than 2 weeks.
Wendy F. - Gahanna, OH | Mar 2022
Positive customer experience
Allison P. - Columbus, OH | Mar 2022
Both Dave and Jason displayed incredible communication and they were each always available to help with anything that came up through the process. The act of buying a home is so overwhelming but working with Guaranteed Rate was by far the easiest part of it all.
Joseph B. - Columbus, OH | Mar 2022
From our first meeting with Jason to closing, the whole process went incredibly smoothly. Everything moved quickly and efficiently, and we felt that we were in great hands.
Kevin W. - Columbus, OH | Mar 2022
Everyone I dealt with seemed to have customer service as their priority.
Mary D. - North Ridgeville, OH | Mar 2022
Very responsive and helped me through the process.
David E. - Denver, CO | Mar 2022
Great communication, streamlined process.
Laura S. - Powell, OH | Feb 2022
Supportive and responsive staff, competitive rates
Eric P. - Columbus, OH | Feb 2022
The guaranteed rate team was incredible at guiding me through the loan process. They were able to make our first time buying a home, easy, enjoyable, and fast
Holli R. - Lewis Center, OH | Feb 2022
They have a very efficient process which is also very detailed. Brian Heinmiller did a great job always keeping us in the loop and answering all our questions throughout the process.
Poorvi D. - Powell, OH | Feb 2022
They were responsive, helpful and efficient
Kyle S. - Dublin, OH | Feb 2022
They were very helpful through the entire process, answered any question we had quickly and thoroughly, and gave us a great first time buying experience
Jennifer H. - Dublin, OH | Feb 2022
Very nice people and easy to work with
Sandra K. - Columbus, OH | Feb 2022
Competitive interest rate Smooth process Very supportive and responsive associates
Manish S. - Columbus, OH | Jan 2022
Excellent customer service at every step :)
Cynthia B. - Columbus, OH | Jan 2022
Great lending team. Always answered questions very quickly.
Christopher C. - Dublin, OH | Jan 2022
I worked with Erik Wolfe and he was SO helpful - he was always available and willing to answer any and all questions. He was extremely thorough, informed and patient - I could not have asked for a better home buying experience!
Lauren S. - Westerville, OH | Jan 2022
Jason and his team exude excellence across the board. They made the loan process easy and communicated at every step along the way. I'll continue working with Jason both personally and professionally. Grateful to have him on my team!
Shaun H. - Columbus, OH | Jan 2022
The team was very accessible, very clear, and very efficient on everything. I never had to prompt them for information, and when I needed clarity they were responsive immediately or within half day.
David C. - Orient, OH | Jan 2022
They were very friendly and easy to work with and everything was done in a timely manner.
Rosanna G. - Powell, OH | Jan 2022
Was an easy process, everyone was super responsive, and most importantly, everyone was patient explaining things we didn’t understand.
Lindsay J. - Hermosa Beach, CA | Jan 2022
Working with Guaranteed Rate was amazing the process was so easy.
Zaquan Y. - Hauppauge, NY | Jan 2022
Professional, on time, fast closings
Paul S. - Reynoldsburg, OH | Dec 2021
The team was assume. Easy to work with and great follow through.
Paul W. - West Chester, OH | Dec 2021
Very responsive, friendly, explained everything step of the process. Moved very quickly to finalize the loan.
Danielle S. - Columbus, OH | Dec 2021
I never had to worry about anything. Communication was top notch. Jason and his team were always available and worked so hard to make it a very seamless process.
Joshua S. - Dublin, OH | Dec 2021
Friendly, knowledgable and quick service
Suzanne C. - Zanesville, OH | Dec 2021
Very helpful and kind during the process.
Deanna P. - Columbus, OH | Dec 2021
Worked with an excellent team.
Andrew C. - Hilliard, OH | Dec 2021
Great people to work with. Very efficient and speedy service.
Linda M. - Woodburn, OR | Dec 2021
Easy to work with, communication was consistent and process was seamless
Justin A. - Powell, OH | Dec 2021
Jason Harris and Dave Moriarty were both extremely helpful through the entire process
Larry C. - New Albany, OH | Dec 2021
Shopped around and quickest clear to close guaranteed.
Christina B. - Columbus, OH | Nov 2021
Jason and his team went above to meet my expectations
Jared C. - Grandview Heights, OH | Nov 2021
Easy, smooth, excellent communication
Heather T. - Pickerington, OH | Nov 2021
Very professional, very quick, very honest service.
Vahagn A. - Columbus, OH | Nov 2021
They were helpful, polite, and fast.
Marie P. - Columbus, OH | Nov 2021
Excellent customer service.
Jackeline F. - Westerville, OH | Nov 2021
Jason Harris & Team were fantastic. They took the time to explain each step while still moving the process along efficiently.
Monica H. - Columbus, OH | Nov 2021
Because Jason Harris is amazing and makes the process seamless!
Lacey W. - Columbus, OH | Nov 2021
Everything was smooth and seamless throughout the process. Everyone was friendly kind and helpful. It was a great experience for me and my husband
Molly H. - Columbus, OH | Nov 2021
Responsiveness and customer service, knowledgeable
Kristen S. - Columbus, OH | Nov 2021
Hassle free experience Very timely process
Leveland T. - Canal Winchester, OH | Oct 2021
GRI are very responsive and helpful through the whole process. They gave reasonable interest rate and discounts.
Umidahan D. - Dublin, OH | Oct 2021
Very thorough- made working at a distance very easy.
Julie B. - Napoleon, OH | Oct 2021
Jason and his team were fast, responsive, and clear with their needs to getting us closed on our home.
Collin H. - Hilliard, OH | Oct 2021
The service is amazing, online process simple, and overall great experience.
Kevin M. - Thornville, OH | Oct 2021
Very quick and easy process
Rebecca P. - Painesville, OH | Oct 2021
The team who I worked with was awesome! Very responsive to emails and phone calls from me. They kept me in the loop and informed me of every step along the way.
Wendy L. - Groveport, OH | Oct 2021
Jason is efficient and organized! He made everything very easy.
Jody F. - Oak Harbor, WA | Sep 2021
Every step of the way was clear and precise and exactly as expected. We were prepared because of the information that Guaranteed Rate had provided to us
Brad C. - Philadelphia, PA | Sep 2021
Knowledgeable Friendly easy to work with
Russell P. - Columbus, OH | Sep 2021
Because everyone that was working with me do great job
Hamedou C. - Columbus, OH | Sep 2021
Jason’s team was amazing! It was a smooth flow from start to finish! Dave was very helpful and prompt at answering our questions and worked very hard in making sure we closed in a timely manner. This teams customer service is definitely top notch!
Brittaney S. - Columbus, OH | Sep 2021
Jason Harris and his team are exceptional.
Andrew W. - Miamisburg, OH | Sep 2021
Because refinancing my house was literally the easiest thing that I’ve done in the past 6 months. You folks are wonderful and I want to place you all in my will.
Denise R. - Poland, OH | Sep 2021
Worked fast, communicated clearly, helpful, along with a good rate.
Steffan P. - Dublin, OH | Sep 2021
Were spot on for updates and walking me through the process…. Also competitive pricing/ rates.
Douglas S. - Pickerington, OH | Sep 2021
Great customer service by the loan person I dealt with
Angela H. - Torrance, CA | Sep 2021
Easy to work with and very professional.
Tammy D. - Grove City, OH | Sep 2021
Perfect closing, even with any complications from moving from Mexico to USA
Robert K. - Upper Arlington, OH | Sep 2021
Fast. Great communication.
Matthew B. - Powell, OH | Sep 2021
I am a Realtor and have worked with Guaranteed Rate many, many times and all of my Buyers are happy so I used them myself and am equally as happy!
Lacey W. - Columbus, OH | Sep 2021
They were fantastic fast and efficient the process went very smooth Anyone I interacted with was knowledgeable and professional an was able to answer my questions
Sara M. - Grove City, OH | Sep 2021
Ease of use, professional, friendly
Robert W. - Brookville, OH | Sep 2021
ease of the loan process, friendly staff
Jason D. - Westerville, OH | Sep 2021
Jason Harris and his team were amazing! We had a roller coaster close and they were an integral part of making it happen.
Emily T. - Columbus, OH | Sep 2021
The team worked hard to ensure funding was in place even when our circumstances did not fit the typical situation.
Lori B. - Ann Arbor, MI | Sep 2021
Easy to complete tasks, and Jason and everyone was super easy to work with and get ahold of.
Rachel M. - Dublin, OH | Aug 2021
Because Jason is amazing at his job and makes everything a breeze.
Tyler L. - Commercial Point, OH | Aug 2021
Great communication by the entire team, from preapproval to closing! Process was smooth and all of my questions were answered.
Logan A. - Columbus, OH | Aug 2021
Exceeded all expectations, entire staff was excellent
Joseph J. - Lithopolis, OH | Aug 2021
Very quick easy process, competitive rates, and great team!
Keith K. - Hilliard, OH | Aug 2021
The transition from one house to the next was easy with the paperless environment. And guaranteed mortgage has been super professional.
Simeon H. - Westerville, OH | Aug 2021
The whole team was great! They communicated quickly and effectively and kept us informed throughout the process which was incredibly helpful
Amber P. - Grove City, OH | Aug 2021
As a first time home buyer, I did not know much about purchasing a home. Jason and his team made it super easy for me to understand. All were willing to take time to explain things and answer my questions. I appreciated the transparency.
Lauren S. - Columbus, OH | Aug 2021
They are easy to work with, responsive and effective.
Merle M. - Hilliard, OH | Aug 2021
Fast, easy, professional process
Travis R. - Thornville, OH | Aug 2021
Personal service by Brian Heinmiller
Cornelia K. - Athens, OH | Aug 2021
Jason Harris. Listened to exactly what I wanted, answered everything succinctly. No nonsense, commiserate professional.
Cornelius V. - Columbus, OH | Aug 2021
Very helpful, always available
Alexandra K. - Lexington, KY | Aug 2021
Our loan process went smoothly. Everything was explained clearly, and all my questions were answered. Our loan officer responded to emails and texts very quickly and fixed mistakes we saw immediately.
Kelly J. - Columbus, OH | Aug 2021
Very easy process and great communication
Lisa F. - Columbus, OH | Aug 2021
Everyone that we interacted with was very helpful and gave 110% on evreything that they were doing for us.
Justin W. - Beavercreek, OH | Aug 2021
Amazing to work with - the Harris team is top notch!
Margaret F. - Blacklick, OH | Jul 2021
Great rate, very easy to do business with.
Paul G. - Cincinnati, OH | Jul 2021
I was very pleased with Dave and those who worked with him. I was kept informed of everything going on and information needed.
Karen M. - Columbus, OH | Jul 2021
the whole process way very easy to do and they answered all of my questions
Stacy D. - Columbus, OH | Jul 2021
The entire team was very knowledgeable and helpful. Nikki went above and beyond to help us find the house we love and make our transition from moving from Salt Lake to Ohio as easy as possible!
Holly H. - Riverton, UT | Jul 2021
Jason Harris was absolutely phenomenal throughout the entire process. He would answer any and all questions regardless of if he was in the office or on vacation. Everything was broken down and explained thoroughly.
Douglas W. - Columbus, OH | Jul 2021
Great communication. Prompt delivery of documents.
Cory S. - Columbus, OH | Jul 2021
Jason Harris and team were outstanding with communication and timeliness.
Ilene O. - Columbus, OH | Jul 2021
The availability and friendliness of the staff
Christopher H. - Columbus, OH | Jun 2021
Jason Harris was impressive.
Lisa C. - Upper Arlington, OH | Jul 2021
Jason was very communicative throughout the entire process and made the mortgage process as simple and straightforward as possible.
Dakota S. - Columbus, OH | Jun 2021
My customer service experience from start to finish was excellent.
Michele S. - Canal Winchester, OH | Jun 2021
Brian/the whole Jason Harris team was great from start to finish of the process.
Lucas B. - Columbus, OH | Jun 2021
Jason Harris was very helpful and made himself regularly available to answer my questions and check in on me with next steps.
Ryan M. - Columbus, OH | Jul 2021
Very informative and patient
Tyler K. - Columbus, OH | Jun 2021
Fast, good communication. Available when we had questions.
Carolyn M. - Columbus, OH | Jun 2021
Quick and responsive service.
Kelly M. - Canal Winchester, OH | Jun 2021
Everyone at the Guaranteed Rate team was very helpful and very responsive. Brian was excellent and helped us quickly every step of the way.
Aaron L. - Suffolk, VA | Jun 2021
Quick to reply, very helpful, detailed and organized.
Hannah C. - Columbus, OH | Jun 2021
Process was quick and easy
Matthew P. - Canal Winchester, OH | Jun 2021
Easy to work with, guided me through the entire process
Seth K. - Grove City, OH | Jun 2021
I can’t say enough good things about Jason Harris and his team. They were quick to respond, knowledgeable, and easy to talk to.
Mark B. - Columbus, OH | Jun 2021
Amazing people, amazing technology…. Made the whole situation super easy
Nathan E. - Dublin, OH | Jun 2021
I felt they delivered all my needs
Mitchell F. - Delaware, OH | Jun 2021
Everyone was so helpful and nice
Heather S. - Columbus, OH | Jun 2021
Brian was amazing! He was always willing to help and very knowledgeable.
Ashley F. - Fremont, OH | Jun 2021
I use them both personally and professionally.
Shaun H. - Columbus, OH | Jun 2021
Jason Harris and his team were extremely helpful and prompt with answering my questions.
Eric H. - Hendersonville, NC | May 2021
going above and beyond to help me understand cost breakdowns on all the properties I was looking at
Katherine R. - Dublin, OH | May 2021
Thorough and reliable throughout entire process
Danielle L. - Columbus, OH | May 2021
Very responsive, helpful, able to be reached at all hours
Mckenna H. - Columbus, OH | May 2021
Jason was amazing!! Exceeded all my expectations. Closed in two weeks, no stress.
Kassi S. - Westerville, OH | May 2021
Very friendly members and very knowledgeable. Easy to understand and explained everything.
Michael T. - Galloway, OH | May 2021
They were excellent through the whole process
Tate C. - Delaware, OH | May 2021
Dependable, clear, patient and helpful customer service
Diania M. - Powell, OH | May 2021
Timely , Prompt and Effective
Aditya R. - Columbus, OH | May 2021
Throughout the process, I had support, information, and communication whenever needed. Everything was prompt and clear, and the process was fair and easy.
Kristen A. - Columbus, OH | May 2021
They were very knowledgeable, they cared about the customer and made closing very easy with their step by step guidance
Onyinye N. - Columbus, OH | May 2021
Jason Harris & Team are awesome and have outstanding communication!
Zachary B. - Columbus, OH | May 2021
Unquestionably the best service you could ask for.
Caleb D. - Obetz, OH | May 2021
Start to finish was an easy process, the staff went above and beyond multiple times to walk me through and help me understand everything.
Nicholas G. - Delaware, OH | May 2021
Jason was incredibly helpful throughout the process of finding our home and that level of personalization is invaluable.
Kimberly Y. - Columbus, OH | May 2021
This is isn't my first time buying a house. This IS the first time I actually enjoyed the process. You guys are kind, competent, and kick ass!
Cynthia B. - Phoenix, AZ | May 2021
They gave us the most options for getting a loan, and were always incredibly responsive, no matter what hour or day of the week.
Eric C. - Columbus, OH | May 2021
Was very satisfied with everyone and their help
Lindsay P. - Etna, OH | Apr 2021
Easy to work with, always available to talk, offered outside the box ideas. Organized and kept everything rolling nicely.
Patrick D. - Columbus, OH | Apr 2021
They were very hands-on kept you informed treated you with respect always there to answer your questions and guide you through everything
Kelly M. - Hilliard, OH | Apr 2021
Great experience, great communication.
Charles B. - Grove City, OH | Apr 2021
Jason was great! Was in constant contact with us, day or night, and stepped up every time we needed help with all the road blocks that popped up.
Jonathan B. - Columbus, OH | Apr 2021
Everyone I worked with was very nice and friendly while also being helpful considering I was a first time homebuyer.
Nancy M. - Columbus, OH | Apr 2021
Brian was extremely helpful and easy to get a hold of. No issues here.
Victoria G. - Columbus, OH | Apr 2021
good customer service & communication
Robert P. | Mar 2021
great service, easy to communicate
Chastity N. - Columbus, OH | Apr 2021
Brian Heinmiller did an outstanding job. Friendly helpful professional and 100% accurate from start to finish. Thank you.
Stephen D. | Mar 2021
everyone I worked with was friendly, prompt, helpful and always followed up in timely manner.
Michael M. | Mar 2021
Prompt response times, easy to navigate online tools, very organized process
Kaitlyn D. | Mar 2021
Our experience with GR was phenomenal from beginning to end! Brian Heinmiller won us over immediately with his prompt response to every single inquiry we had! He was beyond excellent to work with! The entire process was great and surprisingly painless!
Bernard L. | Mar 2021
Seamless and effortless process.
Robert A. | Mar 2021
Awesome team. Very helpful
Stephen F. | Mar 2021
I had a great experience with GR. Prompt service, and made everything easy to understand and compare as a first time home buyer.
Abigail R. | Mar 2021
Brian was awesome and always available.
Austin C. | Mar 2021
Very quick and thorough responses from the team.
Sarah O. | Feb 2021
The process was understandable and Jason did a great job moving it along.
Peter M. | Feb 2021
Super responsive to questions and very informative without overwhelming.
Philip M. | Feb 2021
Jason made the process as easy as it could be
Zachary W. | Feb 2021
Jason Harriss and team were excellent
David B. | Feb 2021
I was beyond impressed with the level of support and understanding the Guaranteed Rate team gave me.
Jessica L. | Feb 2021
Guaranteed Rate was great to work with! Our lender, Jason, was always great with communicating and constantly reached out to make sure things were going smoothly. He was always available to chat if we had questions and was very fast with getting back paperwork that needed updated. Highly recommend!
Jessica S. | Feb 2021
Excellent rates, very communicative, good people.
Brian L. | Dec 2020
Brian & his team were professional, confident, patient to explain what I needed to do & the app was simple & straight forward. Also, Brian & his team were always available by phone, text & email & would respond the same day. It was my pleasure to work with them!
Tamara A. | Feb 2021
Brian was so helpful and informative. He gave us break downs and worked every step of the way to ensure we were comfortable with our purchase.
Kelcey M. | Dec 2020
This is the third time I''ve used Guaranteed Rate in the last 2+ years. First for the purchase of my home, then two refinancings as the rates dropped. They''ve been fabulous. Quick to respond.
Janet D. | Jan 2021
Because the whole team that worked with me was awesome!!
Christopher C. | Oct 2020
Customer Service was great. Quick responses and the refinance closed without any delays and was a quick process considering the refinance market
Robin Y. | Dec 2020
They got me an even lower monthly payment then I planned on, were easy to work with and processed everything quickly.
Caitlin O. | Jan 2021
Timely and positive service.
Marissa L. | Sep 2020
Quick response time for anything I needed, everyone is very friendly and helpful!
Natalie P. | Oct 2020
Quick communication, easy explanations, great low rates
Kevin W. | Dec 2020
My loan officer (Brian Heinmiller) was incredible. This was my first home loan and he took the time to respond to all of my dumb questions, phone calls and texts, even after business hours and on weekends. He did a great job at explaining things without going over my head and he got us a great interest rate.
Aaron H. | Jan 2021
The process was seamless and very straight forward. I was able to interact with the to do list without any issues and any questions I had Brian was able to clarify same day.
Austin D. | Sep 2020
Easy process from start to finish
Brett Y. | Oct 2020
Jason Harris was super helpful with every question I had and entire process happened quickly.
Eric S. | Dec 2020
Jason and the team were outstanding every step of the way!
Rosario P. | Jan 2021
Jason has been great to work with and the process was smooth.
Stephen C. | Sep 2020
Everyone talked sensible and good english.
Mark G. | Oct 2020
Efficient communication and ease of process
Robert T. | Dec 2020
They helped every step of the way and were readily available to answer questions.
Mark S. | Jan 2021
Friendly staffs and excellent service
Heying L. | Sep 2020
The loan process was quick and easy and went smoothly
Steven S. | Oct 2020
Easy to work with, communication was proactive and consistent and I didn’t ever feel like I wasn’t aware of what was going on
Jessica B. | Nov 2020
Everything about the process was easy and well explained.
Merle M. | Dec 2020
Jason was extremely helpful.
James F. | Jan 2021
Very good process and good customer fo used people
Elmer Y. | Sep 2020
Everything was seamless and very easy.
Emmanuel S. | Oct 2020
Low closing costs, best internet rate, low down payment, professional staff
Andrew A. | Nov 2020
Jadon was amazing to work with. He was always available and was very knowledgeable and patient with me throughout the entire process. He was able to take away all my worries. I trusted him completely.
Holly J. | Dec 2020
Brian made himself available for every question we had. This can be a strenuous and scary process, but Brian made it seem much much easier.
Tamara S. | Jan 2021
Great job done by Brian Heinmiller and the whole team helping me through the process with great service and attentiveness.
Kevin C. | Aug 2020
Brian H was great and the whole team was very communicative and responsive.
Sophie L. | Sep 2020
Very knowledgeable, helpful, friendly and professional.
Laurence D. | Oct 2020
Very accessible and knowledgeable. Went above and beyond and exceeded my expectations!
Heather S. | Nov 2020
They were there to answer my questions every step of the way!
Robert F. | Dec 2020
Easy to work with, great rates, and quick process in a hot refinance market
Keith K. | Jan 2021
Whole team went above and beyond
Ryan B. | Aug 2020
Great communication. Easy refi
Matthew B. | Sep 2020
Great service, communication throughout the process and felt like they cared
Margaret W. | Oct 2020
Everything was done quick and easy. If I had questions, Guaranteed Rate was there to help explain.
Dustin E. | Nov 2020
GR agreed to qualify my commission income before I reached a full two year history of receiving it. Without that, my dream of home ownership would have had to wait. Also, I was able to secure an approval from GR same day, which allowed me to place my offer on time.
Zach S. | Dec 2020
I had great service during the entire process.
June W. | Jan 2021
They always kept me informed of the process and made the experience seamless.
Elizabeth W. | Aug 2020
it was a completely seamless experience
Megan B. | Sep 2020
Jason and his team made our experience as first-time homebuyers extremely simple and enjoyable. Jason educated us, showed us patience, and made sure we never felt confused or lost throughout what can feel like a lengthy and stressful time. Jason was always quick in his communication with us which made us feel valued and cared for. We truly could not have asked for a better experience! Thank you Jason and team!
Kyleigh B. | Oct 2020
Jason Harris from Guaranteed Rate was fantastic to work with. He always replied to e-mails, quickly. He worked tirelessly to have all of my paperwork completed on time and actually early.
Natalie T. | Nov 2020
Jason Harris and his team were always on top of every step. They were able to expedite the process which exceeded our expectations. Furthermore, they were always ready and willing to offer guidance.
Brett E. | Dec 2020
Fast responses and thorough guidance on my first mortgage
Matthew P. | Aug 2020
Very thorough and straightforward explanations on all proceedings, timely and accurate communication
Tristan E. | Sep 2020
Easy process, friendly staff, great sevice
Jeremy H. | Oct 2020
This was my first house and the service you provided was beyond what i could have asked for. The team was fast with responding and took care of all our questions and concerns immediately and at all hours of the day.
Edward S. | Nov 2020
Everyone we worked with was helpful and available whenever we needed them. Everything happened in a timely fashion and we had no issues.
Katherine B. | Dec 2020
Great communication. Easy to work with
LISA G. | Jan 2021
Great customer service, fast, friendly and fair
Jason B. | Aug 2020
Everyone we worked with was very timely and attentive. Dave was always available for any questions we had.
Shanleigh K. | Sep 2020
All the team members were professional and responded quickly to questions
Robin N. | Oct 2020
Jason was always quick to respond and provided accurate information
Jessica N. | Nov 2020
They were quick and informative
Dawn C. | Dec 2020
Guaranteed rate and specifically Jason Harris and Team (Crystal, etc) have been outstanding and helpful through a stressful and complicated refi. They are an excellent team.
Ellen Z. | Aug 2020
Jason was thorough, knowledgeable, and patient
Kristy E. | Sep 2020
Very friendly and speedy service and every step of the process was made easy.
Jordan M. | Oct 2020
Jason Harris and his team were Fantastic! He explained everything about the process and made sure that the process went smoothly. Closed early on my house because he rushed my application through and everything turned out perfectly.
Jeremy R. | Nov 2020
Jason made the process easy and transparent. Everything got done on time, and the estimate tracked well with the final cost.
Daniel S. | Dec 2020
They explained everything in easy to understand terms, and were responsive with communication.
Lauren E. | Jan 2021
The attention to detail is impeccable as well as service to the customer is always the most important especially with Jason.
Michael M. | Sep 2020
Fast and responsive. Explain information very well and provide several clear cut options.
Janka S. | Oct 2020
responsive people - best rates
Eric K. | Nov 2020
Responsive, efficient, had our best interest in mind
Kiley B. | Dec 2020
Jason is always there when you need him. Everything is easy, smooth and clear. Couldn''t imagine going through this process with a different lender.
Clayton W. | Jan 2021
I have never purchased a home more smoothly.
Timothy V. | Aug 2020
Very responsive to all of my questions
Jamie T. | Sep 2020
Great customer service and response to questions.
Christopher W. | Oct 2020
Great experience and dedicated, diligent staff.
Darin C. | Nov 2020
Very communicative and made me feel comfortable and prepared.
Tyler R. | Jan 2021
Very easy process and transparent communication
Grant B. | Aug 2020
Great staff, willing to answer and explain all questions we had.
Adam N. | Sep 2020
Because they were so professional and open every step of the way.
Nana K. | Oct 2020
Jason Harris was incredibly helpful, thorough, and the whole process went very smoothly with his help.
Christine B. | Nov 2020
Awesome crew, easy to work with, upfront and no messing around
Joshua B. | Dec 2020
Great attention during whole process and finding solutions and always support and clarification provided by Brian Heinmiller.
Vinay Prakash S. | Jan 2021
Good customer service, offered me a good deal, quick and efficient. Have to give a shout out to Brian Heinmiller, who I worked with mostly. He was amazing!
Leslie O. | Aug 2020
Jason was always quick to respond and helpful in answering all of our questions!
Victoria G. | Sep 2020
Great service, excellent level of communication, high level of expertise and flexibility to work with customers in various scenarios
Fiteh Z. | Oct 2020
Great experience all around
Charles J. | Dec 2020
I like the online checklist and the ability to drag and drop documents. Its very convenient.
Brian K. | Jan 2021
It provided me an opportunity to work with individuals who I trust because they helped to set up my previous mortgage.
Gregory M. | Aug 2020
Because they have been very helpful during the whole process!
Trina P. | Sep 2020
Great rates & customer service.
Leah B. | Oct 2020
Jason is the best. He took the time to walk us through several different options at multiple points in our loan process and made sure we felt good about our choice.
Devoni M. | Nov 2020
The entire process, from pre-approval, to underwriting, to final approval was incredibly easy and smooth. Our rate is very competitive!
Matthew Z. | Dec 2020
They were constantly available, informative and friendly.
Michael S. | Aug 2020
seamless process and great service at a fair rate.
Christopher M. | Sep 2020
Jason Harris was an absolute pleasure to work with. Very knowledgeable, responsive and friendly throughout.
Eric F. | Oct 2020
So professional, available for questions and quick!
Maureen D. | Nov 2020
Jason was great! Each member of the "team" was very knowledgeable in their respective area and helpful. We were kept informed of the process all along the way.
Charles N. | Dec 2020
Very easy to communicate and professional. Everyone works very fast and makes sure you are satisfied. Not sure I can ask for more.
Linda S. | Jan 2021
Very efficient, helpful from the beginning to the end. Courteous and everything was done proficiently.
JOANN B. | Aug 2020
Great interest rate and excellent customer service
Patrice D. | Sep 2020
Great people and customer service.
Brandon P. | Oct 2020
Jason Harris was fantastic. Attentive, helpful, and responsive. Good strategic partner in the buying process.
Grant S. | Nov 2020
I appreciate the constant communication throughout the process. The portal for e-signing documents was convenient and easy to use.
Annette H. | Dec 2020
Made entire process as painless and as easy as possible. Super responsive to questions and very knowledgeable about process. We had such a good experience in 2019 that we absolutely wanted to use GR again in 2021 to refinance our mortgage. Dave Moriarty and his team were excellent.
Jessica H. | Jan 2021
Friendly and very helpful they are available all hours of the day and night for questions
ROBERT R. | Jul 2020
Very professional, helped guide us through the whole process with the relevant information.
Keith H. | Jul 2020
Jason and Brian are extremely responsive and take time to thoroughly review all information.
Elizabeth A. | Jul 2020
The process was very easy! Everyone was super nice! Discussed what we were looking for and the staff was very knowledgeable and helped me get the loan we were needing!
Nicole S. | Jul 2020
Jason Harris was extremely helpful and diligent throughout the whole process. I don’t know if I would’ve made it through closing if it wasn’t for him.
Matthew G. | Jul 2020
Jason was absolutely amazing! Very personable and detailed!
Holly S. | Jul 2020
Jason Harris and team are amazing. They make the process easy and efficient, and overcome any pop-up issues with ease. A perfect experience!
Stephen F. | Jul 2020
Every time I needed help or confirmation, I was helped immediately and to my exact needs.
Alexander B. | Jul 2020
Guaranteed Rate was easy to work with was able to get the deal complete.
David D. | Jul 2020
Outstanding team who stayed in constant communication with me.
Richard D. | Jul 2020
Because Jason is very friendly, easy to work with, and explains things well. Rates are competitive too
Ryan S. | Jul 2020
Ease of everything! Brian Heinmiller and everyone we interacted with were quick to respond and the entire process was easy
Sean W. | Jul 2020
Jason Harris and his team were incredibly professional, and extremely attentive to my needs and the whole process was much smoother than I anticipated. I could not be happier.
Christopher R. | Jul 2020
Great communication, Brian Heinmiller was exceptionally warm and kind and took all the worry out of this process for us. Closing docs were also great that we could use e-sig for so we weren't at the title company very long at all.
Nicole B. | Jul 2020
As a first time homebuyer, the staff was incredibly helpful and the entire process went smoothly.
Isaac J. | Jul 2020
Jason Harris is amazing and the technology features available made the closing easy during coronavirus
Patrick Q. | Jul 2020
Fantastic service, personalized explanations, caring associates
Lori J. | Jun 2020
The amount of care they provide to the customer is unique to them and went above and beyond to make us feel comfortable throughout the whole process.
James P. | Jul 2020
I would say a 10 just because of Dave Moriarty. He was super helpful and I felt like he was always looking out for my best interest
Jonathan T. | Jun 2020
Justin got me a loan when I didn't think it was possible. He followed up regularly so that I always knew what was going on.
Gail R. | Jun 2020
Documents were sent quickly and questions were answered.
Christine M. | Jun 2020
Jason Harris and the team were excellent to work with. We felt well-informed and confident at every step of the buying process due to his efforts. The team was available and willing to tackle our questions and provided prompt updates and service.
Jason H. | Jun 2020
Dave was wonderful to work with.
Jordan A. | Jun 2020
This was my first time buying a house and everyone was extremely nice and informative.
Katherine H. | Jun 2020
Excellent options, very fast response time on any questions I have, friendly and helpful staff!
Maria N. | Jun 2020
We loved working with Jason Harris. He answered all our questions and presented us with several options on how we could achieve our goal. He is extremely knowledgeable yet very down to earth and approachable.
Cari H. | Jun 2020
Fairly easy process. Had to deal with a little bit of juggling with multiple contacts though instead of just going through one person only, which would have made it easier.
Charles E. | Jun 2020
Jason Harris was more than helpful making the loan process as smooth as possible. He went above and beyond to work through issues and keep my financial disclosure concerns in mind.
Robert N. | Jun 2020
great to work with, process was relatively easy, uploading docs was easy and Jason was very personable, professional, responsive and good to work with.
Jeffrey R. | Jun 2020
Guaranteed Rate kept me informed during the whole process of buying my first condo. They explained and answered each question I had involved with this process and gave me updates as things popped up.
Nicole L. | May 2020
Great service, prompt responses and wonderful communication through entire process
Hillary A. | May 2020
They were excellent from the beginning of the pre-approval process all the way through closing. They worked diligently to keep things on track and always kept us in the loop on where things stood. I already recommended them to a friend.
Jeffrey L. | May 2020
Jason Harris and his team are outstanding.
Rhiannon F. | May 2020
Awesome service. Every person involved was awesome!
Bruce C. | May 2020
Easy to work with answered all my questions
Michael S. | May 2020
I was never under pressure in any part of the process. Everyone was friendly and quick to respond to my inquiries.
Erik W. | May 2020
Jason Harris was very punctual and kept his word on everything he said he was going to do.
Monica B. | May 2020
The Branch Manager at Polaris, Jason Harris was totally with us 100% of the time. He was an email or phone call away daily. Helped with every question and detail.
Joseph H. | May 2020
Jason was great and everything was smooth
Traci M. | May 2020
Jason and his team were communicative, honest, and great to work with.
Kathryn H. | May 2020
We were provided multiple options that gave us the opportunity to create a mortgage that was best for our situation. The team made sure everything was completed in a timely manner and the website was very easy to use.
Spencer A. | May 2020
Working with Jason. Best rates.
Corinne M. | Apr 2020
Brian that’s my representative for you guys. Is excellent with dealing with people.
Cornelius B. | May 2020
The entire team was very informative and kept me up to date the entire process. This was especially helpful since I'm a first time home buyer. Wonderful experience.
Atara H. | Apr 2020
We had a great experience working with Jason Harris and his team. Over communication is key during a purchase like this and Jason never hesitated to be available and walk us through what was needed.
Alyssa H. | Apr 2020
Jason Harris was amazing. He walked us through each step of the way. Very pleased!
Renee K. | Apr 2020
Jason and his team were excellent! Jason was always responsive and knowledgable and helped us through each step of the process.
William G. | Apr 2020
Communicated and made sure we understood everything
Jessica B. | Apr 2020
Very happy with our service
Gary G. | Apr 2020
Jason Harris was great to work with. Very thorough, accessible & detailed.
Jonathan M. | Apr 2020
GR went above and beyond when an unanticipated additional cost popped up prior to closing, GR made the situation right for us.
Jeffrey D. | Apr 2020
Guaranteed Rate gave us exponential service. Brian was very helpful, informative and kept us abreast of any needs, changes, and was on point when getting documents to us expeditiously for signatures. The whole Guaranteed Rate team is awesome!
Ronald G. | Mar 2020
Individual attention and smoothness of transaction.
Melanie S. | Mar 2020
Unbelievably easy to work with, efficient and fast.
Alexander P. | Mar 2020
The Guaranteed Rate Team did an excellent job communicating with both my wife and I. They were also very responsive and thorough.
Brian Y. | Mar 2020
Brian was perfectly accessible, personable, informative, and supportive throughout this tedious process.
Jarret H. | Mar 2020
They were quick and efficient
Anna H. | Mar 2020
Great service no complaints what so ever
Kristin W. | Mar 2020
Easy to work with, all electronic, quick responses, and I felt I got a good deal.
Michael B. | Mar 2020
I appreciate all you did for me and in such a short amount of time.
Matthew R. | Mar 2020
Quick responses, transparency, no pressure
Bailey D. | Mar 2020
They made everything easy.
Jeremy B. | Mar 2020
Everyone I communicated with at Guaranteed Rate was incredibly helpful, responsive and kind.
Lindsay N. | Mar 2020
Jason Harris and his team provided great customer service and follow-up throughout the process.
Shelley K. | Mar 2020
Responsive to my questions
Christopher H. | Mar 2020
As a first time home buyer with lots of questions, my agent was always available, extremely knowledgeable and trustworthy.
Jocelyn R. | Mar 2020
Guaranteed Rate was easy to work with and gave us plenty of options.
Erin O. | Mar 2020
Jason was very knowledgeable and helpful through the whole process.
Michael R. | Mar 2020
Good communication, fast service, friendly people. All around great experience
Jordan M. | Feb 2020
Answered all my questions, went over the best mortgage option, and closed fast!
Paige P. | Feb 2020
Jason Harris was awesome! Explained everything in easy to understand details. Returned all my calls promptly.
Scott I. | Feb 2020
The process was so easy, straightforward, and quick! I knew throughout the whole process that if I had any questions at all, I would get a speedy response (same day, often within the same hour!). In particular, I was very impressed with Brian Heinmiller’s customer service - he was able to lock down my rate the same evening that I went in contract. And he was very proactive about keeping me educated, from loan option recommendations all the way through loan processing steps. I wasn’t even planning on “seriously” looking for a condo until the Springtime, and I ended up closing within 6 weeks of my first viewing of my new home. I would absolutely recommend Guaranteed Rate to any of my family/friends.
Laura G. | Feb 2020
Jason Harris and his team did a great job.
Tommy H. | Feb 2020
Jason Harris & his team are amazing.
Rhiannon F. | Feb 2020
Extremely efficient and communicative with updates.
Spencer C. | Feb 2020
They were very helpful in explaining the process, the needed documents, and helping to make sure everything goes smoothly
Lauren H. | Feb 2020
They were great. Handled everything well.
Nikki Z. | Jan 2020
They were so organized and quickly accessible.
Jane C. | Jan 2020
I met Jason Harris through Lori Hicks my realtor
John B. | Jan 2020
Customer Service and mortgage rates
Eli B. | Jan 2020
Fantastic communication. Always keeping us in the loop, answering questions when we had them, and ensuring that they'd always make themselves available to answer questions even after the closing.
Jordan H. | Jan 2020
Communication was top notch
Daniel G. | Dec 2019
Top notch knowledge and service
Blake N. | Dec 2019
I had a good experience.
Shawn S. | Dec 2019
Thorough, patient and knowledgeable of the business and market.
Alicia H. | Nov 2019
Fast, dependable service
Jeffrey G. | Oct 2019
They were great on communication and helping every step of the way
Amanda S. | Oct 2019
Jason Harris and his team were exceptional. Jason, in particular, was always available and always willing to help.
Andrew L. | Oct 2019
Jason and Dave and the entire team made everything easy--every step of the way. They were able to answer every question I had and explain anything I didn't understand.
Janet D. | Oct 2019
Jason Harris did a wonderful job and I would recommend his services to anyone. He was very professional. He answered all of my questions. He was in constant contact via email and phone. I received numerous status updates throughout my mortgage process letting me what had been done and the next steps. GR saved me several thousand dollars in closing costs and I got a great interest rate. Jason also closed my mortgage in 3 weeks which was awesome. Highly recommended!!
Cinda H. | Oct 2019
We received the best customer service! Everyone was so professional. They were all so understanding and always willing to answer all of our questions, especially Jason. He was just so great throughout the entire process.
Brian S. | Oct 2019
Smooth, no frills process
Keith H. | Oct 2019
It was very easy, there was great communication, we were trying to close on short notice after switching lenders and everything still worked out on time.
Cody R. | Oct 2019
Dave Moriarty was always quick to reply to my questions and was extremely thorough. He never seemed to be in a rush but talked me through all my options. The other team members were just as responsive and helpful. The communication through the entire process was fantastic.
Shannon M. | Sep 2019
Great service. Answered all of my questions, day, night or weekend.
Stephen W. | Sep 2019
Jason Harris was great to work with! He and his team kept in touch throughout the process. Jason answered all of our questions promptly, with patience and humor.
Denise R. | Sep 2019
Professional and accommodating
Hakan S. | Sep 2019
They made everything seamless and easy
Amy L. | Sep 2019
The entire process was very enjoyable from start to finish. We got updates throughout the entire process but did not feel overwhelmed or out of the loop. The team was very balanced at keeping us informed but not hounding like some other agencies may do. I would recommend Guaranteed Rate.
Joseph L. | Aug 2019
Everyone was so kind and helpful! Brian is now helping my son get a new place.
Candace W. | August 2019
The communication was very prompt. I had an unusual situation wherein my wife is in India currently. I had to get a POA on her behalf, getting it notarized at the US consulate in India, to enable me to complete costing. Jason guided me well, ensuring things went smoothly. An important consideration was the feedback from my realtor about Jason - his honesty and trustworthiness. Thank you.
Matthew P. | August 2019
Outstanding service, communication, and facilitation of the process.
Melvin B. | August 2019
From start to finish our loan officer made everything easy. Answered any questions my husband and I had. It made things so much easier for us. Thank you!
Samantha M. | August 2019
Jason Harris was great. He was available at literally any time to the extent that I felt bad emailing later in the evening. I am a first-time home buyer and he dealt with every question I had and was very helpful throughout the entire process. His team was also great as a whole.
Daniel M. | Aug 2019
Jason Harris' continued attention to my business is the most important factor in my returning to Guaranteed Rate. He quite proactively has stayed in touch long after closing and takes the time to provide a detailed analysis of potential borrowing outcomes and loan packages. As rates dipped, he was reaching out to me with projections of my sifts in both monthly cost and overall cost of the loan. This regular attention and the incredibly streamlined process of securing funding through Guaranteed Rate has been extraordinary.
Benjamin B. | Aug 2019
Every person we worked with especially Brian Heinmiller made this a seamless and beyond easy process. Everyone was proactive, attentive and responsive.
Sean W. | Aug 2019
Honestly this entire team is amazing! Super responsive and beyond helpful. I will continue to work with them on any future mortgage loans.
Caleb D. | July 2019
Honestly this entire team is amazing! Super responsive and beyond helpful. I will continue to work with them on any future mortgage loans.
Caleb D. | July 2019
Jason Harris and is team are exceptional!!!
Herbert S. | July 2019
Jason and his team were efficient and amazingly helpful.
Dennia O. | July 2019
Jason was a blessing to the whole loan process. He was always available to answer any questions I had and was always on top of the process from start to finish.
Diamond H. | July 2019
When me and my husband started looking for the house, we worked with another mortgage company. They could only approve us for an FHA loan, which has way higher rates than a conventional loan and is less attractive for sellers. Needless to say, we were looking for a better option when we got referred to Jason Harris. Jason was amazing. He turned things around for us within a day. He explained all our options, patiently answered all our questions and promised to qualify us for a conventional loan if certain (very realistic) conditions could be met. We did what was asked of us and voilà - we were preapproved for a conventional loan with a very low rate. That was a story changer. We closed on the house within 3 weeks. The timing in which Jason managed to do it was just impressive. He was also very responsive to all calls, texts and emails, even when we needed to bother him with emergency questions after hours or on weekends. We encourage everyone looking for a new home to use his services and we cannot thank him enough.
Olya W. | June 2019
The Jason Harris team, including Dave Moriarty was a pleasure to work with. They made communication simple and made what could have been a tremendously painful process quite easy. Highly recommended.
Justin B. | July 2019
I had a wonderful experience. Every question I had was answered in detail, there was so much information and assistance throughout this entire process. As a first time home buyer, there was a lot that I did not know or understand and Jason ensured that I was comfortable with every aspect. This process required a lot of communication back and forth and even when I felt like I was being a bother, Jason never acted as though I was an inconvenience, he was always available, always very quick to reply, and always willing to spend an extra minute to make sure I understood what we were talking about. His team was extremely timely as well, they replied to emails within minutes and when they said they were sending something, it was sent within minutes. Jason also went out of his way to find solutions when they were needed and he really made a difference to ensure this experience was a great one. Thank you!
Jordan N. | June 2019
I had a wonderful experience through this lender! Thank you so much for your service!
Heather W. | June 2019
Jason Harris and his team was fantastic to work with. From the start all the way to closing.
Tommy H. | June 2019
Jason was great! So helpful and easy to contact. Answered all my questions and concerns.
Andrea R. | May 2019
Wonderful interaction with Dave Moriarty, he's the BEST in the Biz! Strong communication from all team members through our whole process to closing! THANK YOU! - Ed VW
Edward V.W. | May 2019
The process was made easy and everyone was very helpful. I also appreciated the updates as we went so that we knew where we were in the process. Dave was also very helpful in securing us a good loan.
Melissa B. | May 2019
Easy to communicate with, at almost any day or time. Thoroughly and quickly answered all questions and concerns.
Lisa C. | April 2019
Jason, Crystal, Dave, Melissa, and Brian are truly the best! The process was simple, easy to understand and went very smooth. Cannot recommend them enough!
Michael M. | April 2019
Jason Harris and his team were fantastic and helpful. Made the process so easy. Answered all my questions.
Annie D. | April 2019
Jason Harris was extremely helpful and professional throughout the time we worked together. He always had an answer to my questions and was able to walk me through those answers so that I could easily follow. He was also very quick to get back to me if there was a time he couldn't pick up the phone (which was rarely). Jason's the best around!
Cole P. | April 2019
Thank you for your professional team at Guaranteed Rate. Timely response to any and all questions and concerns. Thanks again.
Raymond B. | April 2019
I wish I could give more than 10! I'm so great full and thankful for everybody at Guaranteed Rate team! THANK YOU JASON and Crystal for your hard work, keeping me updated every moment! Very appreciated! For sure I will choose Guaranteed rate for any future loan! Thank you!
Ersilja B. | April 2019
Jason and his team were extremely responsive and on top of everything. He was also more than willing to explain things and walk me through all the details of the loan.
Phillip J. | March 2019
It was a totally effortless process...not like my prior experiences. I will recommend the company every chance I get. Jason was awesome in walking me through the process since there was not a realtor involved in the transaction. I felt like I was in good hands through the process and everything was transparent and accountable.
Cathy C. | March 2019
Dave and Jason were terrific—responsive and insightful. Sometimes they had to make up for their subordinate’s mistakes, but their willingness to help makes me want to use them again in the future.
Nathan M. | March 2019
Jason Harris and his team were amazing. He gave my fiancé and me so many options to choose from. Something we never had at any other banks we have used.
Micah S. | March 2019
Jason, Brian and the whole team are amazing. Friendly, fast and informative. Couldn't of asked for a better company to get my loan through.
Schyuler P. | December 2018
My loan officer was PHENOMENAL!!!! Answered all my questions quickly made the process as easy as possible.
Stephanie P. | January 2019
Brian is wonderful. I appreciated how thorough and patient he was with me ( a first-time buyer)
Danielle L. | January 2019
Jason Harris and his team were professional and easy to work with!
Shelley K. | January 2019
The team made the home buying process so easy and fast.
Raquel C. - Galloway, OH | Mar 2023
Jason Harris and his team were phenomenal to work with through the process.
Andrew W. | November 2018
The process was extremely smooth & fast. Jason & his team communicated each step of the process & informed us daily regarding the status of our loan. Jason was very prepared for our first meeting. He anticipated our questions and provided us withe detailed options.
Carol F. - Ashville, OH | Mar 2023
We really appreciate everything our team did for us! They communicate well, keeping us informed along the way to ease the stress of buying a home! We will be using Guaranteed Rates again, in the purchase of our next home. Thanks again!
Robert R. | November 2018
Fantastic Service from Jason and team.
Todd T. - Columbus, OH | Mar 2023
Jason Harris was a great person to work with. He was proactive, always quick to respond, and was happy to educate us along the way.
Evan R. - Denver, CO | Jun 2023
We really appreciate everything our team did for us! They communicate well, keeping us informed along the way to ease the stress of buying a home! We will be using Guaranteed Rates again, in the purchase of our next home. Thanks again!
Robert R. | November 2018
Because they are awesome! My mortgage banker was Brian Heinmiller and he was patient and smart and kind!!
Joseph K. - Columbus, OH | Mar 2023
GR was very easy to work with and they made the process go smoothly and completed the closing on time.
Aditya M. - Dunellen, NJ | Jun 2023
They were knowledgeable about the specific type of loan program I was eligible for and made the loan process a very collaborative experience.
Marc W. | November 2018
ive done multiple deals with jason
Michael C. - Columbus, OH | Mar 2023
awsome group to work with.they kept everything going during the home buying process .I would recommend Jason and his group highly !
Donald R. - Columbus, OH | Jun 2023
As a first time home buyer, the entire Guaranteed Rate team was very helpful in guiding me through the process and helping keep things on track when we needed to move up the closing date significantly. Thank you!
Taylor M., October 2018
Responsive, great customer service, smooth process all the way through
Ian D. - Columbus, OH | May 2022
Easy and seamless process. Loved the online portals and signing things electronically. Everyone was friendly and easy to communicate with.
Alyssa W. - Columbus, OH | Aug 2022
Jason Harris and team were great to work with.
Max B. - Columbus, OH | Mar 2023
They made it very easy. Felt more like family than a client to make money off of.
Michael F. - Columbus, OH | Apr 2023
Jason Harris is great to work with and goes above and beyond to help out the customer.
Sergio T. - Powell, OH | Jun 2023
Everybody was very helpful that handled my loan and Brian was extremely hurtful when explaining everything to me; I think everyone for being so kind!
Cornelius B., October 2018
Really appreciated working with Erik.
Nathaniel A. - Columbus, OH | May 2022
Great communication and very thorough in every aspect of the process. True professionals.
Ernest L. - Columbus, OH | Jun 2022
Very fast, clear and easy process. Dave Moriarty was awesome to work with.
Roscoe R. - Columbus, OH | Aug 2022
The Jason’s team are doing a great job
Paulino T. - Westerville, OH | Dec 2022
Excellent and friendly service across the board
Rafael O. - Queens, NY | Mar 2023
Jason and his team were amazing. He explained everything in simple easy terms and helped me to feel relaxed and comfortable with the entire process.
Cynthia J. - Columbus, OH | Apr 2023
I worked closely with Brian Heinmiller on my loan and he was phenomenal to work with. There was clear communication at every step of the loan application process and leading up to my closing. All of my questions were taken seriously and answered thoroughly.
Erin L. - Worthington, OH | Jun 2023
Very responsive, made the process easy.
John D. - Hilliard, OH | Aug 2023
Processing the loan went very well considering we were 600 miles away.
David J. - Virginia Beach, VA | Oct 2023
Jason Harris is an absolute pro. This was our first home purchase and my wife and I were blown away by the level of service Jason delivered to us. From the first email I ever sent him to the thank you note he sent me this week I have received nothing short of excellent attention and detail. Humble and smart is hard to find and Jason was both for us in a time where we desperately needed it. Thank you so much for everything Jason and Guaranteed Rate!
Joel C. | July 2018
Jason and his team were phenomenal. This was our first time applying for a mortgage and they did a great job walking us through the entire process.
Christopher K. - Columbus, OH | May 2022
so fast and easy -- online application and paper signing
Kayla M. - Columbus, OH | Jun 2022
Everyone was friendly and communicated through the process
Emily L. - Columbus, OH | Aug 2022
Everyone we interacted with was very attentive, knowledgeable, helpful, and friendly.
Victoria M. - Pickerington, OH | Sep 2022
Erik Wolfe was amazing, always pleasant to talk to-very helpful and knowledgeable.
James M. - Columbus, OH | Dec 2022
Dave and Jason are great to work with. The process was very straightforward and there were always updates along the way. Any time I had a question it was answered promptly. I would definitely work with Guaranteed Rate again.
Laura S. - Powell, OH | Feb 2023
Jason went above and beyond to make sure I made the right choices, that I had all of the info, and I was given everything I needed. Nothing short of amazing!
Sara P. - Pickerington, OH | Mar 2023
The entire team was amazing and especially, Brian! Everyone was so helpful and friendly and I felt like I could ask questions to anyone.
Derek H. - Pataskala, OH | Apr 2023
Jason and his team are the best in the business. Incredibly responsive, super patient, and happy to answer all of our questions.
Abbigail C. - Dublin, OH | Jun 2023
Excellent customer service and working with us to finalize our rate and terms. Accessible and made sure we understood everything.
Stilson S. - Columbus, OH | Aug 2023
The GR team kept me informed and updated every step of the home buying process! And they were always very responsive and helpful whenever I had questions.
Nicholas A. - Columbus, OH | Oct 2023
The team went above and beyond to ensure our home buying process went smoothly.
Neva B. - Wheeling, WV | Nov 2023
Jason Harris's detailed loan options and comparisons on a Sunday I might add, Put Guaranteed rate way above any others. My Realtor was also very impressed with Jason and his team
Steven S. - September | 2018
very good at communication
Stephanie N. - Canton, OH | May 2022
The team was very helpful.
Michael D. - Mount Sterling, OH | Jun 2022
Great officer. He was very involved and always available to communicate.
Travis P. - Columbus, OH | Jul 2022
Dave went out of his way to help me.
Alexander K. - Groveport, OH | Aug 2022
Jason Harris is great to work with
Jason F. - Tustin, CA | Sep 2022
Every person I've talked to while working with Guaranteed Rate has been very helpful, patient, and informative. I've learn a great deal about the mortgage process from the people at Guaranteed Rate that I don't think I would've have been told about by going with another company.
Eugene S. - Columbus, OH | Dec 2022
Guaranteed Rate has been fantastic to work with. We received clear and quick communication throughout the whole process felt that someone was always available when we had questions. Our loan officer also looked into several different scenarios and options to get us the lowest mortgage possible.
Kendall O. - Plain City, OH | Feb 2023
I had support and communication every step of the way. Each person I talked to from Guaranteed Rate was focused on helping me get to my goals
Brenda C. - Pataskala, OH | Mar 2023
Always on their feet. Quick to respond. Reliable.
Laure S. - Hilliard, OH | Apr 2023
David Moriarty and the team are very responsive, professional. Take the time to answer ALL my questions no matter how silly. We have bought....I think 5 homes with GR. It''s always went smoothly.
Ronda T. - Hilliard, OH | May 2023
Easy step by step Process.Jason Harris and Dave Moriarty were both very professional and maintained communication throughout the entire process.
Jason A. - Columbus, OH | Jun 2023
Quick responses, on top of it, very friendly and communicative
Eric J. - Columbus, OH | Aug 2023
Because they worked do hard for us. This wasn''t a regular mortgage and they worked everything out to a T.
Tracey S. - Circleville, OH | Oct 2023
Because they were very transparent and honest in all information provided to me; they answered all my questions clearly and with patience. They delivered an excellent customer service, being available always, even after work hours. They educated me during the entire process of loan application and approval.
Carmen S. - Hilliard, OH | Nov 2023
Jason and his team did an excellent job of helping navigate me through a complex process made simple (thanks to the GR team). Thanks!
Stephen R. | September 2018
Jason and team were incredible to work with.
Molly L. - Upper Arlington, OH | May 2022
Jason (our loan officer) was excellent and efficient with his communication. He also was incredibly helpful in explaining the process. Lastly, he helped us to streamline unlike any lender I’ve ever worked with.
Brian S. - Columbus, OH | Jun 2022
They were fast, thorough, available to answer questions and extremely helpful.
Katherine B. - Columbus, OH | Jul 2022
Jason, Brian and team were extremely helpful and went the extra mile to help us day or night!
Ryan T. - Columbus, OH | Sep 2022
Brian Heinmiller was in top of it always!
Heather A. - Grandview Heights, OH | Dec 2022
Great service! Very simple process for a first time home owner!
Dustin B. - Columbus, OH | Mar 2023
easiest lending process we''ve been through and great contact/follow up by Mr. Harris
Jennifer M. - Plymouth, MI | Apr 2023
Everyt conversation and documentation were clear.
Dilson D. - Antioch, CA | May 2023
I could have never gotten through this whole process without GR! They kept me on track the entire time and were always eager to answer any questions- no matter the time of day.
Mckenzie F. - Columbus, OH | Jun 2023
Whole staff was helpful, and guided me every step of the way.
Sharon M. - Columbus, OH | Jul 2023
The process was very smooth and they did a great job working with me along the way.
Nya C. - Columbus, OH | Aug 2023
Friendly, helpful, amazing customer service
Kenise S. - Columbus, OH | Sep 2023
A plus service. Jason and his entire team were outstanding. They were easy to communicate and made me feel at ease during my home purchase.
Joy A. - Grove, OH | Oct 2023
The entire team was prompt, professional, and personable. They did a great job answering all of my questions, usually before I even knew I had any questions!
Sarah D. - Columbus, OH | Nov 2023
Very satisfied with my experience!
Lindru C. | September 2018
My contacts were extremely helpful. Jason was very thorough, informative, and understanding throughout the process, start to finish. He was a true expert and partner through it all, and he was very responsive, along with the rest of his team.
Daniel S. - Tulsa, OK | May 2022
They were the most thorough in giving me an accurate representation of my mortgage as well as the most eager to work with me. Customer service was unmatched.
Matthew A. - Livonia, NY | Jun 2022
Everyone was extremely helpful
Connie S. - Dayton, OH | Jul 2022
Service that Jason Harris provided
Jason F. - Tustin, CA | Aug 2022
BECAUSE OF THE FAST AND FRIENDLY SERVICE
Toby S. - Canal Winchester, OH | Sep 2022
Everyone was very great to work with.
Hailey C. - Columbus, OH | Dec 2022
The team was so helpful and available every step of the way! The patience and time taken to educate and ensure my wife and I understood everything was so appreciated.
Nicholas D. - Columbus, OH | Jan 2023
Both Jason Harris and Crystal wheaten were so patient and informative. They were so helpful throughout the process. The best
Laura P. - Liberty Township, OH | Feb 2023
Jason Harris team has been very helpful with my loan process. They responded very quickly to all my concerns.
Yixin X. - Westerville, OH | Mar 2023
I had a very smooth experience with Guaranteed Rate! The process of being approved for a mortgage can be grueling but I was treated with such kindness and really felt I could trust my agent!
Alexandria P. - Columbus, OH | Apr 2023
The folks helped me out with giving me any kind of answer I needed as a first timer in this process and gave me a heads up on what to expect each step of the way. They were very responsive and very knowledgeable on any questions I had. They walked me through each part of the process smoothly.
Hayden C. - Columbus, OH | May 2023
Sam Liberatore was extremely informative he took a lot of time explaining every step of the process with me and as a first time home buyer and made me feel very comfortable and made the process extremely easy.
Eva C. - West Covina, CA | Jun 2023
Brian Heinmiller did a great job
Joseph R. - Plain City, OH | Jul 2023
Great Customer Service Very patient.
Helen S. - Columbus, OH | Aug 2023
Great communication, always available and quick to close
Sabah A. - Columbus, OH | Sep 2023
Very responsive to any questions I had.
Rheanna F. - Brush Prairie, WA | Oct 2023
The team was amazing from start to finish. Very personable and friendly. The process was smoothe, transparent and very educational.
Joseph S. - Hilliard, OH | Nov 2023
It was my first house every step was thoroughly explained , everyone involved kept me in the loop on every step,from day one felt like I could trust everyone ,thanks for everything!!!!
George H. - August | 2018
Dave Moriarty was great to work with.
Marianne M. - Galloway, OH | May 2022
Friendly and attentive employees.
Nicholas I. - Grandview Heights, OH | Jun 2022
Jason Harris and his team are beyond fantastic. I still don’t believe that we’ve completed the entire process, because it’s been nothing like the horror stories I’ve heard from everyone I know. It’s been incredibly smooth, low stress, and I’ve barely had to fill anything out or send many documents! So easy! Also, Jason tried his best to get me the lowest costs, including being creative with getting me a 20 yr loan instead of 30 yr.
Arash G. - Columbus, OH | Jul 2022
Great communication, super responsive, simplifies a complicated process and walks you through everything step by step.
Rima T. - Columbus, OH | Aug 2022
The people we dealt with, specifically Jason and Jon, we’re knowledge, available, and professional. We were kept abreast of the situation start to finish and always knew our status.
Kenneth S. - Dublin, CA | Sep 2022
Always quick and responsive (even during the weekend). Explored multiple options for homebuying assistance with us and made sure we understood everything.
Kimberly Ann A. - Upper Arlington, OH | Nov 2022
Service from all of the staff at Guaranteed Rate was excellent, they were all knowledgeable, kind, and prompt. The loan product itself was competitive, fair, and presented well.
Nelson L. - Columbus, OH | Dec 2022
Very competent staff, easy to reach, good clear communication, expeditious underwriting time period.
Christine L. - New York, NY | Feb 2023
My loan officer was very helpful and was a good communicator.
Ruth O. - Columbus, OH | Mar 2023
Very easy to work with, and responsive
Joseph B. - Westerville, OH | Apr 2023
The service I received deserves to be recognized
Maria R. - Columbus, OH | May 2023
Professional, timely service. Always had someone I could call for an answer and worked with our budget to craft a solution to bring to market.
Kevin S. - Dublin, OH | Jun 2023
Jason Harris and his team are ALWAYS the best....they respond quickly, they go above and beyond to make the process so smooth and easy!
Lacey W. - Columbus, OH | Jul 2023
They were extremely helpful throughout the whole process.
Stephen C. - New Albany, OH | Aug 2023
Excellent overall process. Very well explained.
John H. - Hilliard, OH | Sep 2023
Jason was great, very responsive and kept me informed every step of the way. My interest rate was great, considering the times, because Jason suggested I do a buy down which I did not know about. And my monthly payment was never unknown throughout the process so it''s made planning so easy!
Bayley C. - Columbus, OH | Oct 2023
Sam and the team were amazing
Christopher S. - Ashland, OH | Nov 2023
Great staff--very friendly, patient, approachable, sense of humor, etc. Great people to work with.
Thomas R. | August 2018
Erik patiently answered my questions and let me ask whatever I needed to to understand breakdowns and processes. It's a lot of money and I never felt pushed into anything and he makes sure we were always comfortable with what was happening.
Adam R. - Hilliard, OH | May 2022
Brian did a great job and everything was super smooth.
Christian H. - Columbus, OH | Jun 2022
Great communication, fast responses, overall fast and easy process.
Martin S. - Powell, OH | Jul 2022
Jason, Erik and the rest of the team are great to work with and make the process so easy and fast.
Keith K. - Hilliard, OH | Aug 2022
They are the best on earth planet period!. Tested and proven
Policap A. - Canal Winchester, OH | Sep 2022
They went over and beyond to make sure we were satisfied with the financing of our house.
Charles M. - Blacklick, OH | Oct 2022
They were very helpful and responsive through the entire process.
Alicia B. - Westerville, OH | Nov 2022
Jason and his team made the loan process easy to understand (especially for first time home buyers!) and they gave us plenty of options for down payment amounts and optional costs at closing. They were always quick to respond and thorough in their responses. I could not recommend them enough.
Austin R. - Columbus, OH | Dec 2022
This is my second time working with Guaranteed Rate and both times I have worked with teams who were very easy to reach and very prompt when completing loan materials. Options were very well explained and proper guidance was given as to what would best meet our stated needs
Tristan E. - Columbus, OH | Jan 2023
Incredible staff! (Especially Brian)
Matthew W. - Camarillo, CA | Feb 2023
We had a very positive and seamless experience
Shelby D. - Gahanna, OH | Mar 2023
Brian and his guidance along with the ease and communication throughout the process
Benjamin P. - Richmond, VA | Apr 2023
The promptness and professional support of Jason and the entire team.
Duncan K. - Canal Winchester, OH | May 2023
We were in a difficult situation and Jason acted quickly to get everything approved!
Jennifer J. - Celina, OH | Jun 2023
Jason & Eric & the entire team went above & beyond & was super pleasant to work with ! They are great at what they do & we really appreciated them .
Wendell P. - Bellefontaine, OH | Jul 2023
They made it easier for me to secure a house for myself
Joshua C. - Columbus, OH | Aug 2023
Everything went very smoothly and timely
Janet S. - Reynoldsburg, OH | Sep 2023
Quick service, great communication, professional and friendly
Sean S. - Columbus, OH | Oct 2023
Immediate responsiveness, clarity of options, ease of the entire process.
Teresa W. - Columbus, OH | Nov 2023
I believe your team cares about what you are doing. It was a lot smoother than most of the horror stories I have heard from others. You guys really did do a great job. I will use you guys again and I have given my daughter your name.
Tina R. | July 2018
We had a great experience. Jason always got back to us super quickly and helped us through the process! Very smooth experience!
Elizabeth H. - Kaneohe, HI | May 2022
We had a wonderful experience working with Jason and the Guaranteed Rate team to ensure we were prepared to close on time.
Kathryn K. - Dublin, OH | Jun 2022
Great,quick, friendly service. Very responsive
Kimberly H. - Columbus, OH | Jul 2022
I had a great experience with Jason Harris's team
Eric M. - Lewis Center, OH | Aug 2022
Team was very helpful and thorough.
Katara H. - Columbus, OH | Sep 2022
So easy to work with. Explained everything in detail.
Sandra R. - Vienna, VA | Oct 2022
Jason and Crystal are amazing!
Zeinab C. - Irvine, CA | Nov 2022
Great professional kind service
Natalie L. - Columbus, OH | Dec 2022
Exceptional communication. Well trusted. Incredibly accommodating, nice, polite, and looks out for their clients.
Edriane E. - Columbus, OH | Jan 2023
Very prompt, knowledgeable, and easy to work with.
Megan K. - Columbus, OH | Feb 2023
High quality, responsive, and friendly service. I felt like I was the only person they were servicing.
Jack L. - Lewis Center, OH | Mar 2023
My experience with Guarenteed Rate was seamless! I was always given the most updated information very quick and they handled everything!
Erin D. - Columbus, OH | Apr 2023
Excellent job in communicating what was needed. Always available.
Larry H. - Centerburg, OH | May 2023
The most efficient operation with excellent communication. Jason Harris and his team were phenomenal! I have not had a better experience anywhere else and will always recommend utilizing them!
Karen T. - Columbus, OH | Jun 2023
They were easy to work with and quick to respond to any questions
Thomas A. - Hilliard, OH | Jul 2023
The entire process was wonderful. The folks we dealt with were creative, considerate, and professional.
Jesse A. - Columbus, OH | Aug 2023
Great service, quick, responsive, helpful.
Kyle R. - Columbus, OH | Sep 2023
They were very friendly and helpful
Fonda V. - Columbus, OH | Oct 2023
they are the bestvwhen people are good I say accordingly. the team did a fantastic job Sam Jason crystal and so on so yeah. I would definitely recommend the company.
Christina B. - Washington Court House, OH | Nov 2023