What people are saying... What people are saying... Back to profile
Positive customer experience, excellent terms to our mortgage.
Kevin H. - Columbus, GA | Jul 2021
Because my Loan Officer, Jason Stafford was terrific to work with!
Michael S. | Mar 2021
very friendly and helpful staff
DAVID W. | Mar 2021
Quick service. Great communication
Jayme G. | Dec 2020
They were quick and did a great job.
Brenda T. | Feb 2021
Jason Stafford was great to work with- very responsive and honest.
Shirley S. | Oct 2020
Everyone was responsive and made the process very simple.
Ommar C. | Dec 2020
Online accessibility to do application, download documents, and sign forms. This gave me a lot of flexibility to do this when I was off from work. The instructions online were also easy to follow.
Cindy J. | Jan 2021
Service from Jason Stafford was excellent. Always made himself available and returned calls promptly. No surprises.
Carlos B. | Jul 2020
great service and no bs from Jason
samuel z. | Jul 2020
Excellent customer service as always.
Alexander G. | Jul 2020
Because Jason Stafford has the patience of a saint.
Adam E. | Jun 2020
There was great communication and the process was quick and easy
kyle h. | Jun 2020
Good customer service. Always available.
Susan O. | Jun 2020
Extremely easy to provide documentation and Jason Stafford was very responsive and extremely knowledgeable.
GEORGE A. | May 2020
Jason Stafford’s service is excellent!
Kathleen S. | May 2020
Jason was very thorough, reliable. Kept me updated on every step and gave me heads up about upcoming steps. Served as liaison with escrow staff who were very poor on communication.
gabrielle c. | May 2020
Working with Jason Stafford was such a great experience. He is very knowledgeable and he was so helpful. His quick responses to email, calls, and texts was amazing. He truly cares for his customers, I honestly can’t put in words how thankful I am of having worked with him throughout the process of purchasing my home. In the future I will highly recommend him to anyone I know. As well as, in the future I would work with him again!!!
Jose M. | May 2020
This is the second time Jason and his team have provided us with a seamless and stress free process that has benefited our family in many ways.
Christopher W. | Apr 2020
Excellent costumer services , very helpful and explained everything step by step .
William B. | May 2020
outstanding customer service, very knowledgeable from the start all the way to closing of our loan. Jason Stafford has been our agent since we purchased our home back in 2013 and he's been great with us. I appreciate him and his team helping us out with closing our loan.Highly recommended.
Brando A. | Apr 2020
Excellent customer service, follow-up, and execution!
David G. | Apr 2020
Very satisfied with everything and Jason Stanford was great and very helpful.
Christopher B. | Nov 2019
Jason Stafford is simply amazing.
Collyn B. | July 2019
It was a very good experience. We closed quickly with no last minute surprises. Professional deal all the way.
Nicholas A. | July 2019
Jason Stafford and his team were awesome. My loan closed exactly when they said it would and when I needed it to. Great Job.
Scott. B | March 2019
My experience with Jason Stafford was unparalleled. I began my experience of obtaining a loan with Rocket Mortgage and Quicken Loans. I wanted to be sure I was getting the best experience so I shopped around. Quicken Loans was taking their time and their mortgage officer felt like more of a salesman so my real estate agent connected me with Jason. Jason changed my view on the entire experience and took me from feeling stressed and apprehensive to confident and reassured. He made everything simple, easy and was on top of everything for me. He and his team were very personable and genuinely cared about helping me with my loan and new home! I look forward to working with Jason in the future and will always recommend him and Guaranteed Rate to all my friends and family.
Erin G. | July 2018
Jason Stafford on his team are a well oiled machine and very professional in the mortgage business. Made obtaining a home loan a very smooth process. Highly recommended!!!
Alexander G. | May 2018