The entire process was seamless and straight forward. I truly appreciate the timely communication on all fronts. Professionalism is A++. Thank you!
George S. | Sept. 2019
I applied with two other companies. Rates were similar(GR lowest). Matt and his team gave the best service, explained everything I didn’t understand and we’re responsive to all questions. I gave my realtor all the GR contact information I had.
Christopher U. | Sept. 2019
Karen Bivans was amazing. She was so responsive and helpful throughout the process. I can’t say enough amazing things about her and the top notch service she proved to me.
Jennifer L. | Aug 2019
We used G Rate for the loan on our home purchase and again just now for our refi. JD and his team make the process simple and as painless as possible. Also the rates/fees are always the most competitive. Thanks, JD and team!
Brian A. | July 2019
JD's team is great an always very responsive. I like the Team Concept as someone was always there to answer any questions I had. JD was great on the front end helping me navigate my options. This is the second time I have used JD and although I hope I am in this home for 20 years, if I do move again JD will be my first call.
Anthony W. | July 2019
Both JD and Samantha made the refinance process exceptionally easy. We could not be happier with how clear this process was, how easy the technology was to use, and the service we received when we had questions. Samantha went above and beyond to answer all of my questions in a timely and client centric manner! We greatly appreciate this service and will definitely recommend to other people we know.
Jennifer S. | July 2019
Jonathan was amazing!! He made an overwhelming process very simple and easy to understand. I’m so grateful for him and Guaranteed Rate.
Bridgett H. | July 2019
Made the 1st time home process as easy as it could be! Super knowledgeable and prompt with responses. Would definitely recommend.
Kelly K. | July 2019
Great service, everything was online and easy to follow. Painless experience.
Lukas C. | July 2019
I've used Reilly and JD for years and would never consider using anyone else for my mortgage needs. Fantastic Service!
Eric T. | June 2019
The entire team was helpful, I move my application to guaranteed rate because I was very unhappy with my bank and you made the a horrible situation into seamless process.
Joseph B. | April 2019
My loan officer made moving to a new city very easy! He navigated the local landscape very well, preventing many problems other officers didn't even know about! I will definitely be working with GR again, for future home financing needs.
Andrew Z | June 2019
JD was amazing: very clear, smart, helpful, and reassuring. The whole team worked very hard to make my loan a reality. Special shout out to Reilly. He was tireless in his efforts on my behalf! I will recommend you all whole-heartedly.
Karen T. | March 2019
Everyone at Guaranteed Rate responded very quickly to any questions that I had. Whenever I submitted any documentations, they were handled almost immediately!
Bruce T. | February 2019
I would like to thank everyone who assisted with our home purchase it went smooth and we are happy to have our new home.
Daniel S. | June 2019
The Guaranteed Rate team was extremely courteous, responsive, and professional. Everything was very smooth in working with them, and also from what I saw of them working with the settlement company, title company, realtors, etc. 10/10 experience.
Lucas S. | January 2019
Everyone we worked with was excellent to work with. No surprises. Everything was clear and accurate. Thank you, Johnathan, David, Sofie, and Samantha!!!
Lee C. | December 2018
Excellent customer service from JD and his entire team.
Stephanie C. | December 2018
I was very pleased with the team's professionalism and availability. Their response times were very prompt and they seemed genuinely eager to help me out and explain things over the phone or email. I also got a very competitive rate!
Gabriela G. | January 2019
Just an incredibly easy process. Everyone associated with Guaranteed Rate was direct with what was needed and helpful when issues arose. Competency abounds.
James C. | September 2018
I have had over 20 mortgages in my lifetime and this one was by far the most efficient and least painless. Very professional, timely and with fantastic response and customer service.
Joseph S. | August 2018
Guaranteed Rate made it very easy for me to file my paperwork and I was even able to close a lot sooner than expected. I would definitely recommend Guaranteed Rate and my loan officer answered all my questions and was very helpful in helping me process my loan very quick.
Jose S. - August | 2018
The experience was excellent, expedient and personable. Couldn't have asked for better service.
Maryam A. | July 2018
Reilly was professional and down-to-earth. Easy to get a hold of and quick to respond - definitely felt like he had my best interests in mind. Thanks for everything!
Michael G. - August | 2018
JD and his team made this an effortless and seamless experience. Special thanks to Steve Bender for keeping me updated and engaged throughout the process.
Kyle J. | August 2018
So communicative and answered all my questions! Also loved the gift at closing!
Karen B. | July 2018
Everyone from Guaranteed Rate was amazing. While I don't plan on moving or buying property for some time I will always use them and definitely recommend them to my friends and family.
David L. | July 2018
JD and his team (Mallory in particular) were absolutely great throughout the entire process. Provided guidance, alternative solutions to problems, and always provided prompt responses. Great team and overall great experience.
James M. | June 2018
Meghan and I would like to say thank you very much for all the help JD's team gave us over the last few weeks. Everyone on the team supporting our close and first home purchase demonstrated top notch service and were very responsive.
Rodney R. | June 2018
Couldn’t have been a smoother process! Karen Bivans and Sophie were amazing!
Megan C. - June | 2018
As a financial professional I was impressed with the personal service received.
Eric L. | June 2018
D and his team made the process very easy!
Mark C. - May | 2018
Reilly and the rest of the team at Guaranteed Rate were beyond helpful in obtaining our mortgage. We had never applied for a loan before, but they guided us through the process, patiently answering every question we had. They turned what seemed like a stressful situation at the outset to a stress free experience by the end. We couldn't be happier with our experience.
Brendan C. - May | 2018
The approval process for our Co-op proved challenging; Jonathan and his team were wonderful to work with and made a daunting task fluid, informative and relatively easy. We also enjoy the software used for uploading our financial info, documents, etc. Very satisfied!
James D. | May 2018
Jonathan was the best loan officer I have ever worked with. He is very knowledgeable and made the process move along very smoothly. I couldn’t be happier with everything about obtaining a home loan and would definitely have him take care of any future financing I may need.
Dennis S. | May 2018
J.D. Cortese and his team worked very well together and made sure all of my needs were met. Great communication throughout the entire process.
Michael T. - January | 2018
We worked with Jonathan and Annette, who make such a wonderful team for obtaining a mortgage! They are personable, and all of our questions and concerns were addressed in a timely manner. They made the process seamless and enjoyable. Highly recommend Guaranteed Rate as a loan source.
Brandi D. | November 2017
JD Cortese and his team were amazing! Every step in the process was explained and documented clearly. Each member of his team made sure I understood the process and replied back quickly with any questions I had. I would recommend JD Cortese again and again.
Gena F. 10/17
JD and his team are amazing. They are responsive all hours of the day and are on top of every aspect of the loan process. I wish more companies provided this level of professionalism and customer service.
William W. 10/17
First time client and I will be back. I would highly recommend GR to anyone. Simple process and easy to navigate website
David L. 9/2017
JD and his team do a great job and are 100% accessible/responsive. A pleasure to work with.
Travis H. 8/2017
Extremely helpful and always willing and able to hop on the phone for clarification. This was big as we were first time home buyers. Flawless process.
Matthew M. 6/2017
Extremely helpful and always willing and able to hop on the phone for clarification. This was big as we were first time home buyers. Flawless process.
Katherine H. 6/2017
As a first time home buyer, I was intimidated by the thought of buying a house. JD's team showed great patience explaining the intricacies involved with the loan process in a clear and concise manner. It was evident that they really take the time to help their clients. The effort and care they showed is very appreciated and I really want to thank all of them!
Michelle L. 6/2017
JD and his team were helpful and communicative and responsive throughout the entire process. And they got me the loan amount at the rate I wanted.
Thomas D. 5/2017
Jonathan was absolutely amazing to work with! Thanks so much.
Nicholas E. 4/2017
Love JD and his Team!
Charlene G. 4/2017
Reilly O'Toole is a fantastic team manager and led a great process from start to finish. Absolutely the best experience one could ask for. I can't stress enough how much of a positive impact Reilly and his team had on this process.
Tim H. 4/2017
Jonathan Kauzlarich did a fantastic job throughout the home-buying process. He was able to educate and advise us the entire way. He is a tremendous asset to your business.
Daniel D. 4/2017
It is great to work with Guaranteed Rate because they found a better loan for me and was able to purchase my home.
Aracely S. 4/2017
Mallory was very responsive to all my questions. She's very caring, pleasant, respectful and knowledgeable.
JD Cortese returned my initial call in less than an hour and that's awesome. He took time to come and meet with me when I stopped by the office. He is detail oriented and took time to explain the process and the numbers.
Reilly O'toole, thank you for your quick response when Mallory was out.
I appreciate your time and effort in making the process quick and seamless.
Emie P. 3/2017
JD and his team were great. Its a lot of paperwork and follow up (especially right before the closing) and they made it very organized and easy. I will be referring business to them in the future.
William P. 4/2017
Michael and JD really helped us through the process, was helpful, prompt, communicated well and and was never pushy. He really helped us through what we thought was an intimidating process. Kudos!
Jonathan M. 3/2017
Very smooth from beginning to end. GR personnel were always available to assist with any questions, etc.
Jack L. 3/2017
Everything went well I'm very happy with my loan process and agent.
Christopher S. 1/2017
Easy process! Love working with Guaranteed Rate!!!
Daniel P. 12/2016
JD Cortese and Reilly O'Toole simply were the best individuals I have ever worked with as it relates to obtaining a loan. They have great people skills, great organizational skills and was a pleasure to do business with. In the event I ever move again, Reilly and JD will be my first call!!!
Brent L. 12/2016
This is the second time we worked with JD and Guaranteed Rate after initially being referred by a friend and then refinancing our condo with them last year. Guaranteed Rate has a great reputation and we found that having a pre-approval letter from Guaranteed Rate strengthened our offer. The purchase of our home couldn't have gone any smoother. Our closing was completed in about an hour and everyone around the table marveled at how well it went. JD and his team are accessible and easy to work...
Mike B. 05/03/2016
Everything about the process was fantastic. I obtained a mortgage in 2011 from Bank of America and it was nowhere near this simple. I loved the online interface, where you could easily upload documents and see the checklist of what else was needed. So user friendly...I will definitely use Guaranteed Rate in the future when I'm looking to buy a home.
Kristin H - Battle Creek, MI | Feb. 2016
Jonathan was great!!!
Angela L. - Arlington Heights, IL | March 2015
JD and his team impressed me with how quickly they got everything done. Smooth, professional, fast. Couldn't ask for more!
C. Nelson - Palatine, IL | Nov. 2014
The team we worked with was amazing, they were helpful and everything went smoothly. The customer service was great and the fact the team made us feel very appreciated. They also were enthused about the whole thing as well. It made it very special for us. The best customer service I think I have ever received. A very easy process, who would have thought buying a house was the easiest thing I would ever do.
Alexander K. -- Sterling Heights, MI 3/3/2014
"Had a great experience with JD Cortese and his staff. I would recommend!"
Mark M. -- Bloomington, IL. -- 11/2013
“We were referred to JD Cortese and his team (Reilly OToole, Douglas Gool, and Mary Jordan). They were phenomenal to deal with and really helped secure an aggressive rate! We were insured everything was in order in time for our closing, and did it the whole time with a smile! I recommend JD and Guaranteed rate without hesitation!”
Nick L. -- Chicago, IL -- 03/2013
I just wanted to write you and let you know how great it was working with you. You and your entire staff are awesome! I've never had an experience with a lender that was so good, or easy to work with. Throughout the process, everyone was extremely reliable, professional, and informative. I had no idea the mortgage process could be so painless.
If I know anyone in the market for a loan, I will be sure to send them your way.
Anthony M. -- 03/2013
Great experience all around! I highly recommend JD Cortese and his team because they rock!
Sara B. -- Chicago, IL -- 02/2013
JD was extremely helpful and treated our home loan with huge urgency and kept in contact at all times. The whole experience was wonderful and stress free!
Michael G. -- Norridge, IL -- 01/2013
My experience with your company was great. Very efficient & quick (just how I like to do things). JD is sharp as a tack. So are all of his assistants. I was originally referred by a friend. This is my 2nd refi through you. I have already recommended you to others. Yes, I would definitely come back and do business. Good overall experience.
Margaret M. Chicago,IL 3/2012
I thought everything went very well. As JD and his team will tell you, we had a unique situation with our mortgage, with funds flowing from multiple sources in addition to the fund provided by the loan. JD and the team did a nice job of getting their arms around the situation and coordinating the closing for a seamless transaction.
George L. - Winnetka, IL 2/2012
I felt like the Guaranteed Rate team was always on top of the ball and that there was always somebody available to answer my questions.
Max H. - Chicago, IL 8/2011
Once again, JD and his team shepherded my wife and me through the process expertly. Because our situation was far from cookie-cutter, it took some ingenuity to get a loan package that fit our needs. The rate JD found for us was surprisingly low. Preliminary approval was quick. Closing was delayed for reasons beyond our control. But JD made sure that we didn't lose our rate-lock, even though prevailing rates were rising. I couldn't ask for better service throughout.
Jason, Chicago, IL 60625
I had a great experience with Guaranteed Rate. Everyone responded promptly to my questions and concerns, explained everything thoroughly, and obtained exactly the product I asked for.
Elizabeth, Winnetka, IL 60093
My representatives (Kirk and JD) were helpful, polite and prompt. I felt like I could trust them and they were an honest business.
Jennifer, Chicago, IL 60605
Everything was great. JD, Kirk and their staff did an excellent job pulling my loan together in record time! I really appreciate their hard work. They seemed to be dedicated to my loan and situation for several days since I was so rushed to get the house purchased. THANK YOU!!
William, Naperville, IL 60540