What people are saying... What people are saying... Back to profile
This is the second time I have used guaranteed rate. I am loyal when given respect, great service and quick responses to questions or concerns. I knew the second time I would refinance again with Jeff in Santa Barbara. I asked to put on a list again so when interest falls I wil be notified. I have recommended Jeff multiple times. He and his team are the best. Looking forward to the third round.
Irene B. - Santa Barbara, CA | Mar 2022
Felt like I had a personal Concierge throughout the entire process. All questions answered in timely manner as well.
Elizabeth F. - Sunriver, OR | Mar 2022
Fast, efficient and highly organized. Wendy Russel is the best!
Jacob R. - Thousand Oaks, CA | Feb 2022
For the most part made the process very easy to follow.
Gregory G. - Santa Barbara, CA | Feb 2022
Did an outstanding job in leading us through the process.
Lewis V. - Santa Barbara, CA | Dec 2021
The service was excellent, especially given how cumbersome and detail-oriented the process is. The team made the best of every situation!
Aaron C. - Los Angeles, CA | Nov 2021
Because you saved my ass and the home I buying
Alexandra W. - South Pasadena, CA | Nov 2021
Excellent loan officer and support team, with on-going communication, easy processing platforms, and a quick turn around.
Lori A. - Chico, CA | Oct 2021
Everyone was very helpful and informative.
Jonathan L. - Santa Barbara, CA | Oct 2021
They made the process confrontable and understandable. They were always there when I needed help or more understanding.
Nancy D. - Arcata, CA | Oct 2021
Jeff Bochsler and his team have been nothing but amazing! The best service you could hope for, and more.
Andrew M. - Ventura, CA | Sep 2021
Great guided service throughout the process.
Jacob N. - Santa Barbara, CA | Aug 2021
The professionalism, responsiveness, respect, and courtesy they afforded you a.
Daniel K. - Goleta, CA | Aug 2021
great service, friendly team, easy process
Jason A. - Carpinteria, CA | Jul 2021
thye were great but it really depends on the rate you get
David L. - Lompoc, CA | Jun 2021
Our agent, Jeff Boschler, was fantastic!
Thomas K. - Santa Barbara, CA | Jun 2021
Because they stuck with us through the entire process, and helped us navigate some unexpected obstacles. Jeff promised we’d end up with the mortgage loan to buy our dream house; and we did!
Jeffrey M. - Park Ridge, NJ | Jun 2021
All were great and knowledgeable
Alex K. - Montecito, CA | Jun 2021
Fantastic experience! Smooth process with great communication, responsiveness and, most importantly, NO SURPRISES!
Nicholas M. - San Anselmo, CA | May 2021
The whole team was great to work with - the process was clearly outlined as were the needs and timelines.
Kelly C. - Santa Barbara, CA | May 2021
The team went above and beyond to get me funded. The team was very kind and helpful.
Joshua E. - San Luis Obispo, CA | May 2021
Great support through multiple offers (across years), and was great to work with when we finally went under contract
Kurt H. - Carpinteria, CA | Apr 2021
Jeff Bochsler was personable, explained well and speedy! Madeline was very helpful and responded quickly.
Norma M. - Santa Barbara, CA | Apr 2021
Great communication. Very responsive. It was clear who the point person was on every step of the process. The process and timeline itself was very clear.
Jennifer H. | Mar 2021
It’s my 3rd refi with Jeff Bochsler and his team and they are simply the best.
Frank S. | Mar 2021
Outstanding service and dedication to excellence
Lynda E. | Mar 2021
Jeff is great and so is his team!
Natalie T. | Mar 2021
The entire team communicated clearly, worked cohesively, and made the process rather painless.
Michael O. | Mar 2021
The whole process was seamless efficient and easy!. Jeff locked in my rate from the get go and was super professional and responsive through the whole refinance process
James H. | Feb 2021
The process was easy & the staff were all efficient & curteous
Maureen E. | Feb 2021
Excellent service and smooth process. Jeff and his team worked well together in the best interests of the client experience. Jeff was personable, available, even on Christmas Eve and over the weekend, had empathy. I felt reassured and trusted everything would work out with his support and the support of his team.
Heather B. | Dec 2020
Jeff’s team made the process very seamless.
Matthew H. | Feb 2021
Ease of doing business and clear communication.
Andrew B. | Jan 2021
Very easy process, staff very responsive
Scott T. | Dec 2020
Although the paperwork (online) is extensive, everything is super straight-forward and easy to navigate through
Neal B. | Jan 2021
Professional, quick to respond to questions, outlined goals and met all of them!
Margaret L. | Aug 2020
Jeff Bochsler and team make a re-fi a breeze
Monica M. | Dec 2020
Outstanding service and in a timely manner.
Gregory P. | Jan 2021
Jeff was great! Everything went smoothly!
Daisy S. | Aug 2020
They came through with what they promised upfront.
Thomas H. | Oct 2020
Excellent rates, knowledge and service
Robert E. | Dec 2020
Very Professional and supportive.
Nicholas C. | Jan 2021
The complete process was very seamless. Communication was detailed but not overwhelming.
Martin L. | Aug 2020
Jeff Bochsler and his team worked seamlessly throughout the application and approval process. Great team to work with!
Bruce S. | Oct 2020
Jeff and team made the process tight, clean, and simple. NO hiccups, and Jeff was quickly responsive to any questions I had.
Kirk H. | Dec 2020
Jeff Boschler was above and beyond. His customer service was totally excellent in every way.
Dearing E. | Jan 2021
My wife and I had a very positive customer experience from start to finish with the refinancing process for our home.
Jay S. | Aug 2020
Transparency, responsiveness, and doing what is best for the client.
Kristen K. | Sep 2020
It was an overall very good experience after several failed attempts and bad experiences with other lenders.
Melissa E. | Oct 2020
I felt that Guaranteed rate genuinely had our best interest and worked really hard to complete our refi on time. I didn't feel like just another number in their book. The customer service and personal touch was really great.
Stefani K. | Nov 2020
Jeff Bochsler was great to work with!
Robert P. | Dec 2020
Customer service was excellent.
Johnny J. | Jan 2021
Jeff took as much time as I requested to walk me through the process and provide recommendations.
Daniel R. | Jul 2020
The process was very smooth and everyone we interacted with was friendly and helpful
Ann K. | Jul 2020
Great service, timely follow through with every aspect.
Victor G. | Jul 2020
Team was responsive, accurately provided information, and made the overall process easy
Jeremiah B. | Jul 2020
Jeff was responsive, patient, efficient.
Daniel S. | Jul 2020
Professional and relatively easy to work with.
Michael P. | Jun 2020
They were great, friendly, and quick
Karina H. | Jun 2020
Jeff and his team is well organized, friendly, and efficient. They made what is usually a painful process very smooth. Extremely satisfied!
Allen L. | Jun 2020
Very professional and easy to work with.
Andrew M. | Jun 2020
Helpful staff, lot of guidance through the process. Would still recommend that people shop around for reats/costs
Tracy Y. | May 2020
Very happy with my experience.
Seth T. | May 2020
Competitive rate, friendly service, got it done!
Natalie T. | May 2020
Everything was transparent and the professionals were efficient.
Michael M. | May 2020
The team that we worked with was amazing, helpful, kind, and just so easy to work with!
Richard D. | Apr 2020
Because of outstanding work of Christian Menard. He provided the best financial services I’ve ever received.
Yana V. | May 2020
Was immediately effective vs many others.
Gary S. | Mar 2020
I felt very taken care of by the team and I received a better offer than I had from other sources
Daniel S. | Mar 2020
Very professional and mostly via online forms.
Stephen O. | Mar 2020
They did a good job and followed through
Todd R. | Mar 2020
Guaranteed Rate was great to work with, I've already recommended to a friend. Everyone on the team was very helpful and professional, got back to me quickly, and answered any questions I had.
Alyssa C. | Jan 2020
It's always a great pleasure working with Jeff and his team!
Jose O. | Nov 2019
They were super helpful in guiding me along the process.
Susann T. | Dec 2019
And thank you so much Jeff for doing a great job for Lev & Lara. You personally saved the deal~ making it work with your ‘out of box lender’, and then coming up with solutions quickly and calmly when foreclosure & 60 days early closing became a must. Jeff is amazing
Kimberly R. | Dec 2019
It's always a great pleasure working with Jeff and his team!
Jose O. | Nov 2019
The professional attention to detail of my loan agent, Christian Menard
Maryanne M. | Oct 2019
I couldn’t think of any Other way how guaranteed rate could have improved. We were very happy with the service.
Grant J. | Oct 2019
We genuinely feel that Christian has our best interest in mind and has been very patient and informative.
Daniel H. | Oct 2019
Christian did a great job and took care of any issues.
Justin E. | Oct 2019
They make the process very easy and are great with responding and answering questions.
Alexandra S. | Oct 2019
this is our 5th mortgage with Guaranteed Rate, we keep coming back because they are always looking out for our best interests and make the entire process so easy.
Stephanie O. | Sep 2019
Good service and good price
Liam M. | Sep 2019
Jeff is very thorough and conscientious and his team is too.
Gloria F. | Sep 2019
Jeff Bochsler is an all star! The process, underwriters, and banks were very challenging. Jeff was the proverbial Sherpa shepherding us over the mountain of bureaucracy. He made the experience the best it could possibly be. His team was well coordinated and highly communicative. Getting our house would not have been possible without Jeff’s advice and wisdom. He will be getting all of my referrals going forward.
Aaron C. | Aug 2019
Jeff was great! He made everything organized and smooth. Underwriting was a mess, but from what I understand that's pretty normal no matte what. I got an awesome rate and closed in 31 days. It was all very quick and efficient.
Pierce F. | Aug 2019
Jeff and his staff are great, always available to answer my questions, usually within the hour of request. Already referred several friends to him. Thx again
Scott D. | Aug 2019
Jeff Boschler was incredibly knowledgeable and helpful. I wouldn’t use another broker when I refi.
Stephen O. | May 2019
The entire process was explained in one email that made total sense. Communication was always immediate of which is extremely important. Overall, it was a super positive experience.
Bradley B. | June 2019
Jeff was available whenever I needed him and happy to work through all of my questions. He and his team were also amazing for working so quickly to get everything done in our short escrow time. Thank you!!
Jessica L. | May 2019
Jeff and his team made the process easy.
Gloria F. | February 2019
I shopped around through more than a dozen people and/or banks to find the right combination of low interest rates and the right team to work with and I chose Guaranteed Rate solely because of Christian. Christian was a tremendous help throughout our mortgage process. We were first time home buyers and had a very tight time frame for contingencies and escrow. He was very responsive to my emails, texts, and phone calls throughout and always a pleasure to work with. Christian coached and educated us through the whole process from pre-qualification to underwriting, and was even in person for the final meeting with our escrow officer to sign papers. I highly recommend Christian!!
Jace S. | November 2018
Team did a great job!
Bret B. | October 2018
Very helpful whenever I had a question. Thank you.
David D. - September | 2018
Jeff was so great throughout the whole process. This is my 3rd mortgage with him and I keep coming back. He is so communicative each step of the way and went above and beyond checking in after hours and on weekends to insure our loan funded on time.
Stephanie O. - August | 2018
Jeff and his team did an amazing job helping my husband and I through our first home loan process. We felt we were in great hands and all of our questions and needs were addressed. Jeff prepared us for the processes and was always available. My husband and I were in two different locations because of my work obligation which concerned us but Jeff assured us that there would be no problems and that was how it went. I am sure there may have been so issues but Jeff and his team made it smooth sailing for us. We are so thankful, happy and satisfied with our service for the loan.
Sheila A. | July 2018
Jeff, Amber and Christine were great, thanks.
Matthew O. | June 2018
Jeff did an amazing job walking us through the very complicated process of getting a loan. He handled each stage with the level of friendliness and support that made me and my family feel very at ease with the process. Couldn’t of asked for anything better.
Jesse L. | June 2018
Jeff and his team were exceptional. Prompt responses, extremely knowledgeable, and highly personable. Overall a great experience and I'm grateful for their help.
Christopher T.- Newport Beach, CA | MAY 2016
Jeff, and his entire staff were very knowledgeable. At first I was a little concerned about an All electronic/online application and document process. After the first few docs that were transmitted I realized that This was going to be a very effective and quick process. Communication is important to me, and all parties Involved were great at communicating what was expected of me. I never felt like i was lost in the process, even when Jeff Left the country he was still very attentive to my needs. I really think GR was the best fit for my Refinance, and the rate I receive was very good.
James T. – Santa Barbara, CA | APR 2016
I contacted Jeff due to all his rave reviews on yelp and I have to say, they were all spot on! He helped us when we were told we couldn't qualify for a refinance and it was smooth sailing from start to finish. Jeff kept in close contact with us throughout, even when he was on a 2 week vacation! His quick response to us and keeping us abreast of where things were at was great! I knew things were progressing well and had no worries due to his professional handling of all the details. I highly recommend Jeff!
Sue M. – Santa Barbara, CA | APR 2016
Jeff is wonderful! He greatly assisted us in our relocation! It was a tough move for us and being so new and unfamiliar with the area, he took his own time and experience to give us insight and really help us on our path to finding the perfect home! We felt confident that he was always looking out for our best interests! Look no further for the best mortgage lender in Santa Barbara!
Alisa W. – Santa Barbara, CA | APR 2016
Jeff did an excellent job of explaining and navigating us through the new TRID regulations. He was responsive to our questions, got us a great interest rate, and made sure we closed on time. Jeff was always available and we highly recommend him.
John H. – Santa Barbara, CA | APR 2016
This is our second time dealing with Jeff. First time was purchasing our house, second time was for refinancing. Next time we have to purchase a house or need to refinance we will look no further. Jeff is extremely professional, helpful, accurate and clear. Made our refinancing process so easy. He got us a great rate too! Highly recommend!
Jamie P. – Santa Barbara, CA | APR 2016
We just refinanced with Jeff and Guaranteed Rate. Jeff and his team did an amazing job. They were very professional and helped us every step of the way. Jeff was always there to answer any questions and made sure we had all the proper documentation. We got a fantastic rate and are now paying $300 less per month than we were. I would recommend Jeff and Guaranteed Rate to anyone looking to purchase a home or refinance.
Michael W. – La Mesa, CA | APR 2016
Jeff Bochsler is one smart guy. He helped us through our first home purchase and it was a complicated deal that seemed to drag on over time. Jeff is professional and kind and gets the job done. Not only would I recommend him but I've talked to other real estate agents, real estate attorneys, and title companies who would 100% recommend him.
Nora L. – Santa Barbara, CA | APR 2016
I had previous experience with Jeff Boschler and he has always been very helpful and professional.
Maureen E. – Santa Barbara, CA | SEP 2015
Jeff was very thorough and I felt very prepared for every step in the process. As a first time buyer who didn't know much about the process, Jeff was very patient and walked me thru the process.
Turner D. – alameda, CA | June 2015
My agent, Jeff Boshler, was fantastic.
Thomas K.– Santa Barbara, CA | May. 2015
Jeff was great I would recommend him to anyone looking for a loan.
Phillip F. – Goleta, CA | March 2015
Jeff's professionalism and industry knowledge helped make this a very smooth process even while working on a very hurried timeline (closing in 17 days). Jeff also makes the process transparent which makes for a trusting relationship. I will highly recommend him to friends and family seeking a competitive mortgage loan.
Ryan M. – Cupertino, CA | Mar. 2015
Jeff was communicative, insightful, and encouraging. He orchestrated the process very well and was available when I needed help.
Liam M. – Santa Barbara, CA | Feb. 2015
Jeff Bochsler did a great job!
Bret B. -- Flower Mound, TX 7/29/2014
They made the loan process extremely easy and they stayed on schedule for all actions needed to close in 21 days.
Joseph M. - Washington, DC | May 2022
helpful and responsive when I needed it.
Colton T. - Goleta, CA | Jun 2022
Jeff and the team were wonderfully responsive, creative in finding ways to make the process easier and cheaper, and generally a pleasure to work with. I've heard horror stories about the mortgage application process but our experience was almost disconcertingly smooth!
Alejandra B. - Carpinteria, CA | Jul 2022
Our agent went more than the extra mile, he went an extra hundred miles to make sure we got the house we wanted! Jeff Bochsler is the real deal!
Richard W. - Norwalk, CT | Aug 2022
Excellent communication from the top down. The strategic recommendations were clearly communicated, followed by thorough service and coordination by the team as a whole. All members were professional and a pleasure to work with.
Ryan N. - Austin, TX | Oct 2022
Loan officer Jeff was extremely calm and persistent throughout the entire process. No hurdle felt impossible with his help!
Eric P. - Grover Beach, CA | Feb 2023
Jeff (and everyone else we spoke with at Guaranteed Rate) went above and beyond to help us as first-time homebuyers. We deeply appreciated the quick replies via text, phone, and email - and the incredible amount of information and transparency that was offered to us. Thank you!
Grace L. - Santa Barbara, CA | Jul 2023
The team worked together flawlessly. The process was so smooth and we would use Jeff and his team again in a heartbeat
Courtney W. - Santa Maria, CA | Aug 2023
The team kept me very well informed and did a lot of background work, so I didn''t have to.
Bruce A. - Sierra Madre, CA | Nov 2023