Excellent Service, Candor & Honesty
Gregory T. | Oct 2019
Easy to use. Good rate. Convenient process.
Brandon D. | Oct 2019
Great partnership, easy to trust.
Nathan C. | Oct 2019
Very quick and great to work with... Communication was A+
Bradley B. | Sep 2019
The experience was surprisingly good and quick despite a few hiccups on my end because I was doing it from my phone while on the road across country!
Ray Ray R. | Aug 2019
A very efficient process, good communication, and easy to work with Thank you!
John L. | Aug 2019
The process was very easy. The entire staff was very professional and lovely to work with. Would definitely recommend them to family and friends.
Kim C. | August 2019
I was a first-time home buyer Jeff crane at Guaranteed rate went above and beyond all my expectations to get me a loan . that would work for me at the best rate possible Him and his team went above and beyond all my expectations and I highly recommend to use guarantee rate Sincerely Ian Adams thank you so much.
Ian A. | Aug 2019
Amazing communication and customer service. The whole experience was swift and painless.
Jose R. | July 2019
Thank you so much for helping us buy our first home. One thing that would have made the process better, was to have us complete the first time home buyer class earlier in the process. It was really informative, but by the time we did it we were well into the home buying process and had to seek out the information from many other sources. It would have been nice to do that at the beginning.
Andrea M. | July 2019
Jeff Crain and his team were top notch professionals! They made me feel like my loan and business was as important to them as it was to me. They were very knowledgeable regarding documents needed to close and stayed in touch daily with my loan updates. I would highly recommend them to anyone who likes prompt and efficient loan processing!
Leigh H. | July 2019
They were great to work with and very thorough. Always responsive when it came to asking questions. They have an amazing team. I highly recommend them.
Franchelis B. | July 2019
We could not be happier with the service, communication and efficiency we received from Jeff Crain and team at Guaranteed Rate Mortgage! What a relief being in such capable hands when making the largest investment of your life! Buying a home can be stressful, but Jeff's team took as much stress as possible away making it straightforward and painless. We have purchased many homes both personal and investment and were so impressed by the level of service and professionalism this lender and team...
Courtney S. | July 2019
Such a simple and painless process, from pre-approval to closing! Easy website to navigate. Everyone answered our phone messages and answered our questions promptly. We’ve bought several homes in the past and the process was not as seamless as with Guaranteed Rate. Thank you!
Leonard H. | June 2019
Everyone was very helpful and responsive to questions during the whole process. Good job!
Virginia L. | June 2019
I really appreciate all the help and want you to know that I am very satisfied with the service provided, from day one all the way through closing today. You and your team have been excellent to work with and I will definitely recommend Guaranteed Rate to others. Thank you to everyone for the very knowledgeable, professional service!
Mary S. | June 2019
Amazing, honest and helpful team. Responsive at all hours and they go well above and beyond to help you.
Aixa M. | June 2019
Amazing team. Made everything easy and clear to understand. Always went above and beyond
Aixa M. | June 2019
Great experience! Great and friendly people. Would definitely do business again. Thank you!
Molly H. | May 2019
The staff was amazing, friendly and made it happen in a tight time line!
Traci H. | May 2019
Everything was made seamless. Jeff, Brad, and Nico made everything simple and communicated well with everything that was done, and or pending. Thank you guys!
Rodney S. | May 2019
You guys are great, you were able to move my loan through so fast due to the closing date changing. Thank you.
Kelley R. | May 2019
Jeff Crain is the absolute best. He is the consummate professional, always on top of his game and led us through our lending paying careful attention to our closing status. I will recommend Jeff to anyone looking for a loan. He is great!!
Donald H. | April 2019
Thanks to Joe and Jeff for everything!
Deborah N. | April 2019
After what I had previously been through trying to purchase a home through another mortgage company, my experience with Guaranteed Rate was a breath of fresh air! Jeff, Joe, Nico and their entire staff were professional, prompt, honest, and informative every step of the way. They made my first time home buying experience easy and stress free!I will recommend them to all of my friends and family in need of financing! Thank you!
Jennifer C. | April 2019
Made my whole experience worry-free, seamless and enjoyable. Great communication throughout the entire process!
Andrew G. | April 2019
Fast. Quick. Easy. The way it should be for people with great credit and no debt.
Keith G. | April 2019
Jeff did a great job. I can't say enough good and positive about our experience with him. from our initial contact all the way up until the closing he explained everything. He was there for us. He made sure that we had everything we needed.
Josiah R. | April 2019
Great team - as a first time buyer, all my questions were answered promptly and the process clearly explained. Thank you all for your help & hard work!
Lindsay C. | March 2019
Everyone at Guaranteed Rate was very helpful and made this a very pleasant experience. I look forward to referring friends and family to Guaranteed Rate in the near future.
Jumar H. | March 2019
Thank you, Jeff, for working on my behalf to arrange for the best rates and delivering with stellar service.
Joseph B. | March 2019
We had a very tough situation needed a VA loan in less than 3 weeks. Jeff Crain and Team made it all happen we closed and now own our dream home!
Garret C. | March 2019
Thank you so much for all your help and getting my loan secured and closed so quickly! Eleven days! That must be a record. I had a tight timeline and you guys stepped up and made it happen. I’m so glad that Kathie recommended you and your team. Joe and Nico where both great to work with. Extremely professional and responsive (even on evenings and weekends when I would leave a message or send an email not expecting to hear back from anyone till Monday morning). I would highly recommend...
Valerie W. | March 2019
Guaranteed Rate by far is the best housing lender I have dealt with. The team is absolutely the best!
Deborah K. | February 2019
Jeff Crain was great to work with. He was always prompt with any information I needed.
Jeremy H. | March 2019
We had great experience . The lender helped us get the down payment assistance program and also worked out great closing costs for us. The lender was very responsive, followed up all the time, assisted in getting the requested documentation and helped us get the lowest payment at the best interest rate. Strongly recommend Jeff and his team.
Petko R. | January 2019
Jeff Crain was amazing. I was especially impressed with how his knowledge and how he made me feel at ease. How worked very hard to find me the best loan. I would highly recommend him to anyone! Nico DeLerenzo was also very professional and helpful, and I would also recommend him! Great job and super happy!
David M. | December 2018
So thankful for Guaranteed Rate! We were in a bind with a lender and needed a backup plan. We were so satisfied that we made guaranteed rate our primary choice! Honest quick and friendly! Thank you!
Courtney H. | January 2019
Everyone was professional and helpful. Every step and process was clear.
Mark B. | December 2018
Joe is best. There was never more than 30 minutes in between when I asked him a question, and he gave me an answer.
John U. | October 2018
Second time working with Joe Nowacki, I bought a house earlier this year and then did a refinance recently. Super responsive and just a great attitude. Nico is great too.
Elizabeth S. | October 2018
Thank you to Jeff and Joe and Nico for helping me all along the way. I was always able to get an immediate response to my questions and explanations that were just the right amount of information. I didn't think I would be able to get financing with my current, unique situation but this group made it possible.
Kathryn P. | November 2018
Jeff Crain was excellent. Very responsive and knowledgeable. Helped me secure a loan at a good rate despite coming over from the UK and no US credit history. His team was great too and very efficient. Thank you all!
Gareth H. | October 2018
They were all helpful, efficient and the whole process painless. I think the team was exceptional.
Marion R., October 2018
The loan officer was able to provide me with a VA loan. It saved me money on the loan and additional closing costs.
William C. | October 2018
The whole process was the very easiest experience I have had purchasing a home of which I have purchased several in the past. Everyone was very communicative and proactive with the process. All in all, it was a very seamless experience and a 100% success! Thank you everyone at Guaranteed Rate!
Bernadette B. - September | 2018
Very Professional, Through and Knowledgeable all the way through the process.
Gregory C. - September | 2018
The customer service was beyond excellent! Very prompt to email and phone calls threw out the ENTIRE day which made the process every easy. VERY IMPRESSED.
Tywan H. | September 2018
Awesome job Jeff Crain!
Martin H. | September 2018
The whole team was extremely responsive.
Michael C. | August 2018
I have worked with Jeff, Jo and Nico and throughout the process felt that everyone is there just for me, regardless of day or time of day! Their knowledge is superior and communication excellent.
Babette V. | August 2018
Extremely helpful people to work with - extremely nice & always very fast to respond to emails & questions.
Mary H. | August 2018
Jeff Crain and his team were fantastic! First off, the interest rates from him are competitive to other lenders/banks. Second, he and his team were professional every step of the way but not the stern hurry up talk, they were very friendly and answered any questions I had and made time for me. Lastly, they worked very diligently to get everything in order even when forced into a last minute time crunch they still managed to put everything together in on time. Very great team and would...
Adam Z. | July 2018
Extremely smooth process. Hands down the smoothest mortgage approval process I've ever experienced and I have bought/sold 7 homes over the past 15 years. Usually the review by underwriting is painful with lots of back and forth requests for additional documentation. With Guaranteed Rate, all the ducks were in a row right out of the gate. Two thumbs up!
Kevin F. | July 2018
Staff replied immediately and always courteous. Great customer service.
Debra P. | July, 2018
Good job. Thank you.
Nikolov N. | June 2018
Nico and Jeff were awesome and always on top of everything!!
Tiffany J. - July | 2018
Joe Nowacki and Nico Delorenzo were fantastic to work with.
Randall M. | June 2018
Jeff and Nico were absolutely amazing!!! This was by far the easiest closing thanks to them. If I ever move again I will definitely use them. I HIGHLY recommend Guaranteed Rate!!!!
Tina S. - June | 2018
Everyone was patient and kind and so helpful. Wonderful experience as a first time home buyer.
Kelly F. - July | 2018
Jeff Crain and Nico were terrific. They provided excellent service throughout the process
Mark B. | June 2018
Outstanding service. Smoothest loan process I’ve ever had.
Gerald M. | June 2018
Joe, Jeff, & Nico were a pleasure working with in terms of getting our new home here in Florida!
Bryce K. | June 2018
I practiced as a real estate attorney in NJ for 24 years. When I moved to Florida, I didn't know any mortgage brokers. I spoke to several brokers and was not impressed. Luckily, my realtor referred me to Jeff Crain and he has been a God send. He never over promised anything and he spent a lot of time explaining how I could qualify for loans and how to improve my credit score. Other mortgage companies told me that I could not qualify because I am retired. Jeff assured me that this was not the...
Christina C. | May 2018
Joseph Nowacki made the loan easy . His willingness to assist me in the loan process was of tremendous help . Joe was always prompt with a response , no matter what the hour . I can’t say enough about Joe’s professional knowledge , honesty concerning answers and solutions as well as his pleasant mannerisms.
Simone H. | May 2018
I would like to recognize Joseph Nowacki and Nico DeLorenzo for outstanding work, meeting contract deadline, highest customer service and execution with excellence. I would like to ensure you train your underwriters about their limitations, what is a reasonable reason to delay closing and what is not. Making difficulties to satisfy a power ego, is not a good enough reason to slow an approval process. As well, I commend you for having an internal process that allows to request special approval...
Vivian A. - April | 2018
Jeff Crain is THE BEST loan officer I have ever dealt with. VERY professional and efficient. He made it a truly pleasant experience.
Joseph W. - April | 2018
Team was wonderful. I will definitely recommend Guaranteed Rate. Joe is the best!
Deborah K. | April 2018
Jeff Crain was terrific.
Alice H. | March 2018
Alex was very knowledgeable and helpful during the entire process.
Adrienne B. | April 2018
Jeff Crain and his team are fantastic. More than just a mortgage provider. They take the time to understand what I'm trying to accomplish & then discuss the various mortgage options. Partnership behavior!
Jeff W. | March 2018
Our experience with Guaranteed Rate was very positive. Everyone we dealt with was friendly, professional and courteous. All of our questions were answered quickly. Best of all - we closed in under 30 days. Thank you Guaranteed Rate.
James H. | 2018
Jeff Crain was fantastic. Very helpful.
Roger W. - March | 2018
Jeff Crain and Nico DeLorenzo were always on point and very fast. They went above and beyond to get my closing date as fast as possible and made it seem easy!
Cindy F. | March 2018
It's been a pleasure working with you. I want to thank Nico and Joe in particular for all their hard work. Joe was the answer man for us. If you ever need a recommendation keep us in mind. Thanks again.
Jim & Kathy H. | March 2018
Thanks Joe and Nico for making this process as seamless as possible.
Jeremy P. | March 2018
Thank you Jeff, you and Joe have made this a smooth and easy experience for me. I really appreciate all you've done! Best wishes to you both and I'll be sure to spread the word.
Darla T. - Funded 3/7/18
Everything went smooth, all my questions were answered and they were able to close earlier then planned to accommodate us! Great Team to work with.
Bryan O. | February 2018
Jeff was incredibly knowledgeable and walked us through every step of the process. He was ALWAYS available to answer every question, and we had quite a few! He made the whole process incredibly smooth and stress free. He went over every scenario with us until we were completely comfortable. I would never go with anyone else. We are his customers for this home and all houses we may purchase in the future. Huge thanks to our Guaranteed Rate team!!
Michaelina B. - Funded 2/9/18
We really enjoyed working with guaranteed rate. Joseph always answered my emails and questions immediately. Would recommend them.
Russell M. - Funded 2/7/18
Jeff and Joe did a great job! Very professional always! I have bad credit and was worried about being able to get a loan. They did everything in their power to make it happen for me! Thank you!!
Elizabeth S. - Funded 1/11/18
All of the employees I dealt with were extremely knowledgeable and professional. The loan officer (Sam) was great about answering my many questions.
Shannon J. - Funded 1/31/18
Jeff and Joe did a great job! Very professional always! I have bad credit and was worried about being able to get a loan. They did everything in their power to make it happen for me! Thank you!!
Elizabeth S. | January 2018
The process was not only quick, but very simple. I felt as though the staff took extra steps to ensure I understood all that was presented to me. They were available readily to answer any questions and guide me along the way. I would highly recommend Guaranteed Rate to any family or friends interested in financing or refinancing a loan. I appreciated the experience.
Sara M. | January 2018
Tremendous amount of help, thanks Guaranteed Rate.
Victor B. | December 2017
Jeff Crain and staff are fantastic We had a difficult loan and we enjoyed working with his staff Highly recommend Jeff Crain again!
Trisha B. | November 2017
Very professional and great communication skills.
Troy S. | December 2017
Everything was great! Thank you.
Vance W. | December 2017
Jeff Crain and the team were absolutely awesome!
Jeff W. | November 2017
Jeff Crain took a lot of time to explain all the nuances of my questions. I'm a detail oriented person and it's important to me to understand exactly how things will go. He answered all of my questions thoroughly and made the process very easy. I have already recommended him to a friend and have told my realtor (who is also a friend) to give out Jeff's name when his clients ask for a reference. His clients will love him for it. Thanks for everything.
Brigitte E. | November 2017
So impressed with Guaranteed Rate. Super professional, knowledgeable, and customer service focused. Our quick turn around needs were met with long hours by Guaranteed’s staff. Would highly recommend to everyone. Please use us as a reference!
Sandra M. - Funded 11/15/2017
Every step of the process was as easy as can be expected. I had many questions, and I felt like they were always answered right away, and the time was given to provide thorough explanations. I was always updated on the status of my loan, and it was easy to facilitate all requests electronically. Joe Nowacki was awesome and made me feel confident at every step in the process.I will highly recommend him and Guaranteed Rate to friends and family.
Sheilagh D. | November 2017
They did a great job of making sure we closed on time.
Denise M. - November | 2017
This was my second time working with Guaranteed Rate. Jeff and his entire team made the process very easy for me and kept me in the loop every step of the way. They were fast, friendly, professional and efficient as they processed my refinance. I would definitely refer Jeff Crain and his team at Guaranteed Rate for any mortgage needs. Ironically, that's how I heard about Jeff in the beginning was a word of mouth referral from one of my client's employees who had also worked with Jeff and his...
Tyrone S. - October | 2017
This was my second time working with Guaranteed Rate. Jeff and his entire team made the process very easy for me and kept me in the loop every step of the way. They were fast, friendly, professional and efficient as they processed my refinance. I would definitely refer Jeff Crain and his team at Guaranteed Rate for any mortgage needs. Ironically, that's how I heard about Jeff in the beginning was a word of mouth referral from one of my client's employees who had also worked with Jeff and his...
Tyrone S. - October | 2017
Jeff Crain and his team did a great job for me. Their follow up and reminders were very helpful and they were very responsive to any questions I had. Each communication was very thorough and, if something was needed from me, they made it easy for me to follow. I would definitely use them again and would recommend them to anyone in need of a good lender. Great job Jeff, Joseph, Nico, and all involved.
Peter V. - Funded 10/6/17
Great service, Thank you!
Mohamed R. - Funded 9/21/17
Second to none team!! Thank you for all your hard work.
Mohammed A. - October | 2017
Jeff Crain and his team are phenomenal. Their attention to detail and their customer service was far beyond my expectations. Finding the right investor for my $1.6 million loan was tricky, but they made it work. I am a highly satisfied customer.
Zachary P. | October 2017
Jeff Crain and his assistant were outstanding in speeding up the process.
Arnaldo C. | October 2017
Jeff, Joe and Nico-did an excellent job with our loan approval. They had us ready to close two weeks early. This was the easiest home-buying experience we've ever had and it's all thanks to them!
Brian W. | September 2017
Jeff Crain and his team did a great job for me. Their follow up and reminders were very helpful and they were very responsive to any questions I had. Each communication was very thorough and if something was needed from me, they made it easy for me to follow. I would definitely use them again and would recommend them to anyone in need of a good lender. Great job Jeff, Joseph, Nico, and all involved.
Peter V. | October 2017
Great service. Thank you.
Mohamed R. | September 2017
Joseph Nowacki was amazing! He kept me informed every step of the way and calmed me down when I was anxious about the process. He even handled issues outside of his purview. I am beyond grateful for his and the rest of the team's guidance. I never thought to own a home again, but y'all found a loan tailored just for me. Thank you so much! I will definitely recommend your company! God bless you all!
Wendy N. | September 2017
We will highly recommend your team at Guaranteed Rate!
Richard and Mary Jo Ann | August 2017
The lenders team from Guarantee Rate- Jeff, and team Joe and Nico made my home buying process a walk in the park. After shopping around, Guarantee Rate really gave the best rate. No hidden cost or catches. Guarantee Rate is very transparent with their fees and lending conditions. Guaranteed Rate addressed all my concerns and had their ears in attention to what they were. The team at Guarantee Rate are very patient, efficient and knowledgeable about my loan process. I highly recommend the team...
Alexandra D. - July | 2017
The process was very smooth. I was very appreciative of the time Joe, and especially Nico took to explain the process and answer any questions that I had. They were very responsive and easy to work with throughout the whole experience.
Shannon L. July 2017
Jeff Crain and his staff (Joe and Nico) all worked together to secure the loan for my condo. They were great at getting things done and making me feel comfortable with the process.
James V. | June 2017
Jeff Crain and his team were always accessible and willing to answer any and all questions we had. Thank you for making this process as easy as possible.
Donald M. | June 2017
I felt that everyone had my best interest at heart and they would email me sometimes at midnight or 1:00am. They made sure I met every deadline. I would definitely recommend them and use them again.
Michelle H. | 06/09/2017
Jeff Crain and his team were amazing. Thank you all.
Robert C. | 06/08/2017
Jeff Crain was a wealth of knowledge and made the loan process very easy. Any time I had a question, he made himself available to work through the different scenarios. There was one slight miscommunication regarding some closing funds, but Jeff and his team worked with me to fix the issue and provide a very quick, smooth closing!
Claire C. | 06/06/2017
Everyone was very helpful. The online document signing and tracking made it quick and easy to get information to and from. Everyone returned calls quickly and we were given answers that made it easy to close. We could not be happier! Thank you!
Michael O. | 05/31/2017
Jeff, Joe, and Nico were excellent. They answered all of my questions very promptly and thoroughly and made the process easy to navigate. I would absolutely use Guaranteed Rate again based on my experience!
Adam G. - 5/25/2017
Jeff went up and above to make it easy, quick and beat the other guy pretty bad. His communication was quick, concise, informative and accommodated my schedule. It was a please working with Jeff and Nico.
Michael Y. | 05/26/2017
Jeff was incredible from our first phone call. Professional, knowledgeable, prompt, concise and accurate. My experience with his team was the same.
Melody T. | 05/15/2017
Jeff was great from start to finish. Just seemed like the process slowed down once was at final stage and waiting for the underwriters to sign off. I am over all pleased with the service and would use Jeff and Guaranteed Rate again. The complete process was completed in like 47 days.
Charles S. | 05/16/2017
Purchasing a home can be a daunting experience and more so while preparing to sell your existing home. Guaranteed Rate made to hectic process very smooth and easy. We were made to feel welcome and at ease. I would not hesitate to use Guaranteed Rate again and will pass along our experience and will certainly recommend them to anyone I find in need of their services.
Robert A, | 05/03/2017
I have already recommended you to 2 others and one has closed on their loan. You are my "go-to" guys for loans now. Thanks for everything!
John H. | 04/28/2017
Jeff and his team, Nico, Joe, Ian, and Lesley made our experience one of the smoothest I could have ever imagined!
Michael P. | 05/03/2017
The team made the entire process seamless and efficient and kept me updated at every step of the way!
Jacklyn P. | 04/28/2017
I cannot say enough how happy we are with the way your team worked like a well-oiled machine delivering results. I will recommend your guys to anyone I know and I know that they will be in great hands. Once again thank you so much for everything. Chloe and I are forever in your debt my friend.
Eddie R. | 04/28/2017
Jeff and his team did a great job answering all my questions, and always responded promptly to all of my concerns. Jeff is extremely knowledgeable, and was patient with me to help me understand any questions along the way
Kay L. - 4/12/2017
The communication and assistance was absolutely amazing. There were a lot of hiccups along the way and everyone involved, Jeff, Nico, and Joe were all so helpful and always had a solution to every problem. I wouldn't be a homeowner right now if it weren't for these guys. Thank you!
Deanna F. - April | 2017
They were amazing!!!!
Jennifer B. - April | 2017
Jeff, Nico, Joe, Christine, and everyone else involved with this loan were so kind and considerate all through the transaction. I've done business with Jeff Crain before and he was just as professional this time as he was the last time I used his services. All in all it was a pleasant and efficient process that went so successful. thank you
Barry C. | 3/28/2017
Very professional and always available for consultation.
Jay N. - March | 2017
Jeff Crain and his team were consummate professionals I could not be happier with the service that was provided.
John M. | 02/24/2017
Jeff Crain and Nico were awesome!
Joseph G. - February | 2017
I was very impressed how you guys kept at it tracking the missing documents down and saving the sale basically. Good communication, questions answered. Damn fine job. ( P.S. I've already recommended you to some coworkers) thanks again.
Kenneth J. || January 2017
Jeff Crain went way beyond to find us the right financing to accommodate our needs to buy our dream home. I've bought several homes in the past but have never had a team work as hard as they did. I would recommend Guaranteed Rate to anyone wanting to buy a home. In Florida, St Petersburg area, ask for Jeff Crain he really rocks!
Richard B. | January 2017
Jeff Crain and his team went above of what I would have expected from a financial institution. My own bank couldn't help me. The countless ways that his team found to make it all happen speaks volumes. My wife and I were able to buy our dream home through their creative financing. There isn't a better team.....you go Jeff Crain!!!!!!
Richard B. | December 2016
Jeff Crain and his team in the Tampa Bay area do a tremendous job!
Sean R. - 12/19/2016
Awesome group. Very easy to deal with and makes the whole transaction simple. Well done.
Kenneth N. | November 2016
Thank you for making the refinance possible. I would definitely use Guaranteed Rate again if given the opportunity. Thanks again.
Marisa M. - 11/21/16
Jeff Crain was amazing, as was Nico DeLorenzo and the rest of the team. Jeff guided me through some late bumps in the road, calmly and professionally, which impressed me very much. He was very knowledgeable and from the beginning gave me a good idea of what to expect throughout the process. Thank you!
Fred J. 10/31/16
Jeff Crain is the best at what he does. We trust him completely.
Curtis P. - 10/25/16
I was given Jeff Crain's information from a friend who told me this guy was who to work with on our home loan . The mortgage process was easy to navigate with Jeff Crain and his team at guaranteed rate. Thanks for making the process easy.
11/4/16
Jeff Crain and his team supplied much needed assistance through this process. I asked many questions which they were always there to give me guidance. Very much appreciated!!
Tanya M. - 9/29/16
Jeff Crain was amazing I would recommend him for sure.
Erika B. - 9/29/16
We closed in 30 days and there were no hassles. Great!
Angela C. - 9/23/16
I feel like Jeff and Nico went above and beyond to help us get a home. Thank you!!
Ryan D. - 9/20/16
Jeff Crain made the loan process very easy.
John T. - 8/29/16
Jeff was very responsive, accurate and fast! This was my first time buying a house and he really made me feel informed and secure.
Jessica P. - 8/18/16
Jeff Crain was awesome! He worked diligently to get my loan closed quickly. He is a ROCKSTAR!
Amy S. - 8/12/16
Everything went very smoothly. Jeff and his team kept us on track for a timely closing and even our title agent was impressed with the fact that she had all necessary documents and funds prior to closing.
Lisa C. - 7/14/16
Jeff Crain was the best! He worked above and beyond to get us clear to close. I would highly recommend him and his team.
Kandi S. - 7/14/16
Cudo's to all in the Tampa office, Nicole DeLorenzo and Joseph Nowacki were awesome - very supportive. Mostly, I commend Jeff Crain and his ability to put up with my ins, outs; his quick responsiveness when I needed something done quick. I'm truly impressed, and you have my reference. Thank you all for a fast and easy ride.
Patrick M. - 7/7/16
Jeff,Nico and staff were outstanding to do business with.
Steven K. - 6/30/16
Jeff Crain totally knocked it out of the park in handling my home purchase!! Thank you Jeff for a great experience.
Christopher R.
Jeff, Nico and staff were outstanding to do business with!
Steven K. 06/30/2016
Jeff Crain was excellent and easy to talk too. I would highly recommend guaranteed rate to anyone looking for a loan. Joseph and Nico are also very professional and easy to communicate with..thanks again for a great experience
Sabrina B. - 6/21/16
Jeff and his team are phenomenal!
Michael P. - 6/20/16
Jeff Crain and his Team at Guaranteed Rate made the Mortgage Loan process quick and painless.
Duane L. - 5/27/16
Loved the experience Jeff Crain made the entire process easy and he was always there when I needed him. I have already told friends to contact him for their loan needs.
Frederick S. - Floral City, FL | APR 2016
We loved working with Jeff and Nico. They kept us informed of changes and were extremely responsive to our questions. I would definitely recommend!
Nicole L. - 5/6/16
Loved the experience Jeff Crain made the entire process easy and he was always there when I needed him. I have already told friends to contact him for their loan needs.
Frederick S. - 4/25/16
Our loan officer, Jeff Crain, and his team were very helpful and knowledgeable. They communicated well throughout the process and stayed ahead of the game, which took the stress out of it.
Andrew P. - 4/21/16
Jeff, Joe, and Nico were fantastic!
Angela M. 4/11/16
Jeff did a great job both times we have used him!
Melinda H. 4/6/16
I appreciate the way Jeff kept me informed the throughout the entire loan process and his experience and knowledge was evident. He also helped me get insurance on the property which I appreciate.
Elizabeth H. - Bradenton, FL | Jan. 2016
I would like to thank Jeff Crain. He walked us through the whole process from A to Z . He was the best person in the whole world . Very understanding while absolutely honest, extremely knowledgeable and professional. He worked with us since the prep time and the shopping period . As fantastic and proficient as he was, we closed in 17 days. He did follow up through out , even after the process left his desk. He got us a fantastic rate and made the process as easy as I would never imagined...
Osama A. - 2/29/16
Jeff Crain anticipated issues, prepared me, and made sure we got to the finish line on schedule. Best service and best pricing - how often does that happen? A great experience!
Preston K. - 2/26/16
Great customer service! Jeff Crain was very easy to work with. He was thorough in his explanations to me and his whole team made home buying a very easy process. I will definitely be recommending him.
Andrea W. - 2/26/16
Jeff Crain was fantastic!
Robert B. 1/25/16
I appreciate the way Jeff kept me informed the throughout the entire loan process and his experience and knowledge was evident. He also helped me get insurance on the property which I appreciate.
Elizabeth H. 1/19/16
Jeff Crain was excellent!! Would recommend to anyone.
Staci G. 12-21-15
Jeff, Joe and Sue were awesome and made the process seamless. Enjoyed working with all of them. They were efficient and professional. Jeff was up front throughout with any issues or concerns. Our thanks goes out to the entire team.
Bryant and Cyndi T.
Jeff Crain and everyone else that worked on the loan for me were really great to deal with and made it a pretty easy process. I am extremely pleased.
Karl O
Jeff Crain and his team were amazing! They answered all of my first time home buyer frantic questions.
Nicholas E. – Chicago, IL | SEP 2015
Jeff and his team were incredible and extremely professional!
Deborah R.
Jeff Crain and his team were amazing! They answered all of my first time home buyer frantic questions.
Nicholas E.
Each and every person I worked with during my loan process was very professional and easy to work with.
Cathy H.
Jeff Crain and his team are excellent and he goes above and beyond his job duties. He was terrific!
Jennifer L.
Jeff Crain is fantastic! Truly professional. Exceptionally repsonsive. Extremely accommodating to get us to our target closing date.
Joseph G. – Tampa ,FL | JULY 2015
Jeff Crain was great
Jeff Z. – St Petersburg, FL | May. 2015
Jeff Crain was extremely professional - competent, responsive, creatively solved problems, maintained a positive and calm demeanor throughout the process. Really a great experience working with him. I would work again with Jeff Crain.
James K. – Tampa, FL | Jan. 2015
Jeff Crain was superb!
Jennifer Gray – St Petersburg, FL | Dec. 2014
Jeff Crain was an efficient and dedicated loan office. Jeff and his team were super responsive and if it not for Jeff's constant follow-up, it never would have happened, but it did, and it was a great experience!
Sean R. -- Saint Petersburg, FL. 10/21/2014
Jeff Crain and his team were super responsive to the demands of the loan application and I truly believe were it not for Jeff's constant follow-up with everyone, it never would have happened, but it did, and it was a great experience.
Sean R. 10/27/2014
