What people are saying... What people are saying... Back to profile
Everyone there cared, was quick to move, informative and friendly.
Guisela L. - San Francisco, CA | Mar 2022
Jeff and the team are great
Iddo A. - San Francisco, CA | Feb 2022
My family had an excellent experience with our lender the entire way through the buying process, and the rest of the GR team was fast and efficient throughout closing.
Calder S. - San Francisco, CA | Nov 2021
knowledgeable, friendly, great communication, efficient, helpful and kind with no pressure
Jerry E. - Chico, CA | Sep 2021
They were great. Best service I’ve had in a long time.
Michael B. - San Francisco, CA | Nov 2021
Great service and follow thru.
William S. - Martinez, CA | Sep 2021
They are proffessional, kind, reliable, punctual. And offer the best rates.
Ana Lilia I. - San Francisco, CA | Aug 2021
Generally very smooth. Would be better if timeline was better controlled
Benjamin T. - San Francisco, CA | Jun 2021
Great service. Friendly and knowledgeable staff.
Susie L. - San Francisco, CA | May 2021
Everything went through smoothly and Jeff was very helpful.
Christopher H. - San Mateo, CA | Apr 2021
Excellent responsiveness and ability to find solutions to complex issues.
Jared S. | Mar 2021
Delivery. Rates. Prompt customer communication. Ability to manage more complex loan situations.
Jared S. | Mar 2021
Jeff Parrott is extremely helpful and efficient.
Katherine C. | Aug 2020
Jeff Parrott was super-responsive and friendly and answered all my questions thoroughly.
Richard H. | Jan 2021
The responses were prompt, the online interface was easy to use, and we were very happy to get a low rate for our loan.
Steven D. | Aug 2020
Jeff Parrot and team has been an invaluable part of my condo purchase and refinance experience.
Gina K. | Oct 2020
We had a great experience. Jeff and team set expectations and always delivered.
Daren F. | Nov 2020
Jeff Parrott and his team did a great job in keeping me posted on the progress of my loan. The checklist made identifying what's next and submitting documents easy. Sadly it took over 3 months to process my loan due to the high volume.
Lisa B. | Dec 2020
The entire process was so easy, quick and efficient.
Jerry E. | Jan 2021
I absolutely LOVE Jeff. My entire family has worked with him and I recommend him to everyone I know. Did my mortgage and refinance with him.
Pamela N. | Jul 2020
My broker, Jeff Parrott, has helped us refi now for the 3rd time. He's a true professional and kept us informed all along the process!
Eugene L. | Jul 2020
Everything progressed as planned and was thouroghly communicated to me
William S. | Jul 2020
Helpful, responsive, easy to communicate
Mary H. | Jun 2020
Smooth, efficient, professional refinance experience. Great communication. This is my 3rd refi with Guarantee.
Paul A. | Jun 2020
Great communication. Great rate. Dealt with surprises as they came up without any problems.
Arash A. | May 2020
Jeff and his team did an amazing job handling our refinance! We’d work with them again in a heartbeat. Thanks so much for taking good care of us!
Jennifer M., October 2018
Thank you, Jeff Parrott and team. The entire process was clear and smooth. Options were clearly presented and sound advice was provided. Everything was conducted in an efficient, professional, and timely manner. I highly recommend Jeff Parrott and team.
Jennifer L. | October 2018
Jeff and his team are fantastic! We were lucky enough to work with Jeff on our recent home purchase, and he made the whole thing smooth and easy. Whenever we had questions, he was happy to answer them, and he was a calm force during the stress of home buying. We also appreciated how he stayed in contact with the other parties involved and made sure everything went off without a hitch. Now we're in our dream home, and we couldn't be happier. We’d be delighted to work with Jeff and his team again, and we will happily recommend them to others. Thank you, Jeff!
Jen M. - 11/16/16
Jeff Parrott and his team are absolutely amazing!!
Armando P. -- Piedmont, CA. 9/22/2014
Jeff helped us navigate the process very smoothly. We were using the Teacher Next Door program, and Jeff was familiar with the process and the players involved from the city side of things. We're really happy with our new mortgage. Thanks Jeff!
Aaron, SF
Jeffrey made my refinance easy! His professional yet pleasant attitude allowed us a stress free refinance. He was up front about the whole process and we saved a LOT of money over the life of the loan. I look forward to doing business with Jeff again but I probably won't need to because this loans a keeper.
Patrick S.
Buying a house is stressful, especially when its the first time and you aren't filthy rich. Jeff was good at explaining everything and reassuring me when I started worrying. His sense of humor and calm demeanor helped immensely, as did his ability to pick up the phone and talk to all the right people at the right time. The whole process took what seemed like forever (9 months), but Jeff managed to cobble together no less than 3 loans and a miracle occurred: owning a house in San Francisco! I have already referred friends to him for refi and home buying and they are happy customers, too.
Ren V., SF Homeowner
If I was a first time buyer utilizing one of the many special program available, I'd want Jeff doing my loan. Jeff has more experience with these programs than anyone else in our company. He is also very knowledgeable in conventional and jumbo loan financing. Do yourself a favor, call Jeff today.
Dean R.
I loved working with Jeff, my mortgage broker.
Phillip H. - San Francisco, CA | Jul 2022
I was assisted with honesty, guided with expertise, and aided to my first home purchase by the compassionate care of my team. In one of the more difficult mortgage environments in recent memory.
Kelly T. - San Francisco, CA | Dec 2022