What a great experience. Guaranteed Rate was fast and very professional. They kept me updated on a regular basis as to the process of my application. Every staff member that I came in contact with was amazing and made my application seamless. Thank you very much Guaranteed Rate for a wonderful experience.
Johan S. | April 2019
Jeff and his team are amazing. They know what they are doing and they do it really well. Streamlined service and amazing communication.
Robin H. | April 2019
I am so thankful my Realtor referred me to Guaranteed Rate. The process was easy, straightforward, and I received assistance day and night. Thank you so much.
Michelle S. | April 219
Jeff and his team were great to us! We knew practically nothing about the process and they did a wonderful job communicating expectations and needs. Their online tool was super convenient and very easy to use. Would definitely recommend to others and use again if the need arises.
Jason M. | March 2019
Jeff was a pleasure to work with. This was our first time buying an investment property. When we placed an offer, we were not aware of the difficulties in securing loan for a non-conventional condo. We approached multiple lenders but none of them seemed to be as knowledgeable and as confident as Jeff. He and his team moved very quickly to close to our deal on time. Jeff provided great service, helped us understand the complex mortgage process, patiently answered questions (I had many!) - via...
Prachi C. | February 2019
Thank you from the bottom of my heart for getting my refinance done in a very quick time. All people involved with me were very nice and effective communicators.
Chandu C. | January 2019
Jeff and his team were amazing to work with. Spent time making sure I understood what was going on throughout the process and were quick and timely with their part so I could close very quickly.
Alex T. | February 2019
Jeff Van Nostran & his team run a seamless operation that makes it more stress-free for their clients...right thru closing! Thanks Team Van Nostran!!
Mary P. | January 2019
Jeff made everything work for us with an unfamiliar and difficult loan. Despite unconventional challenges with our financing, we closed less than 15 days after a final price was agreed to. We could not be happier with the service provided and are excited to be in our new home for the holidays.
Stephanie A. | November 2018
Jeff and his team are very responsive and quick in handling my loan. My loan was able to get cleared to close status within 14 days!
Sianita N. | October 2018
I had a unique situation, that other institutions viewed as a problem. Guaranteed Rate worked through it without hesitation. I was informed on every step of the process. Guaranteed Rate delivered on everything that they proposed. There was absolutely no confusion at any point of the process. I would highly recommend them!
Patrick N. - September | 2018
Everyone that we talked to were so professional and always took the time to explain things when we had questions. We are very happy with the loan we got!
Marshall B. | August, 2018
Jeff van Nostran does exceptional work. He and his team were on top of things from day 1. Thank you Jeff!
Alexander M. | June 2018
Top notch of customer service from Jeff and his team.
Oleksandr L. | June 2018
Jeff VanNostran and his team were very responsive and helpful. It was a very easy process.
Lisa H. | June 2018
Jeff was awesome and professional and helped me with all my questions!
Richard G. | May 2018
Thank you Jeff Van Nostran and team for making this process as seamless as possible for us! As first-time homebuyers, we were so nervous, but Jeff made everything so easy for us, and we never had a problem getting a hold of him if we needed anything.
Janell S. | May, 2018
We had a very pleasant and streamlined experience with GR. Jeff, Anna and everybody else made this a smooth process. Everybody was very professional, and Jeff and his team were extremely prompt, even getting a quote ready on a weekend. We managed to actually close 10 days earlier than expected - that is phenomenal! Kudos to the whole team.
Pete S. | November 2017
Our loan officer Jeff was extremely knowledgeable and responsive. He and his staff made refinancing a breeze. The use of newer software (like DocuSign and your secure file uploading console) also helped speed the process along. Thanks for getting us a new loan that will save us quite literally hundreds of thousands of dollars over the life of the loan.
Nathan M. | September 2017
I am very happy with my loan officer and his team great team work.
Mohammad A. | October 2017
We highly appreciate the great work and help provided by Jeff Van Nostran and his team. When we toured the (now our) house one afternoon, we knew we wanted it. But the seller was going to review offers by noon the next day and we hadn't done anything related to the preapproval yet. We thought we were not going to make it but in any case we tried. We contacted 3 brokers. Jeff was the first one to reply and worked with us till late in the night to get all necessary documents ready for us to apply...
Yazhao Q. | 8/24/2017
Jeff and his whole team did an amazing job, they provided clear guidance and communication through a very daunting and complex process. I can't thanks them enough!
John Y. | August 2017
Jeff was extremely patient with explaining everything to me. He replied promptly to text messages around the clock and was always able to clear up my questions. Thank you!!
Teng T. | 8/22/2017
Jeff was great! He is the reason I went with Guaranteed Rate and the reason I'll refer him in the future. Thank you for making this process much easier than the first go around 5 years ago obtaining a VA loan.
Shawn S. | 8/10/2017
Jeff and Anna were excellent. I would recommend them to anyone. Jeff used to respond and address our queries within minutes of us sending an email. Great service.
Rushabh G. | 8/4/2017
I have really great feedback for my loan officer i.e., Jeff. He is very responsive and attentive.
Harsh M. | 7/28/2017
Working with guaranteed rate was great. Everything was very convenient and I liked the whole online process. Our loan officer and his team were also incredibly helpful!
Dennis K. | 7/11/2017
Jeff and his team were a pleasure to work with. They were very responsive. They explained the whole process and paid attention to every detail. They gave us clear instructions and set clear expectations. Their system was very easy to use. They were friendly and courteous. They promised to act quick to close and they delivered.
Peter S. | 7/19/2017
Jeff is a fantastic loan officer. I have worked with many and I always hate that they send me off to other people or they do not communicate. Jeff called or texted every day through the process and made sure that I knew where my loan was in the process and what we needed to do. I will recommend him to anyone!!!!
Jason R. | 6/29/2017
Guaranteed Rate made it extremely easy to secure the requisite financing for my first home. As a first time buyer, I appreciated how they spelled everything out and worked around the clock to get the pre-approval in time for the offer review date.
Aadarsh V. | 7/11/2017