What people are saying... What people are saying... Back to profile
I am incredibly impressed with the swift process, professionalism, and friendliness of each individual I worked with at Guaranteed Rate.
Catherine P. - Philadelphia, PA | Apr 2022
Jennifer was amazing to work with . Caring and helpful over and beyond .
Kimberly M. - Philadelphia, PA | Mar 2022
The one on one attention received by the team, especially Jennifer Ashley and Taj’aura Hood were top notch.
Derrick S. - Philadelphia, PA | Mar 2022
Because I received excellent service and had no issues with my mortgage or closing.
Michelle V. - Berwyn, PA | Mar 2022
Communicative, easy, reliable support!
Kristie C. - Philadelphia, PA | Feb 2022
Great service and smooth transaction.
Ryan K. - Philadelphia, PA | Feb 2022
Jennifer did a great job of pulling it all together in such a short time.
Jessica M. - Branden, FL | Feb 2022
Great support from key staff throughout the entire process from loan initiation to closing.
Nelson R. - Romulus, NY | Dec 2021
Great service and very responsive
Pratik S. - Bridgewater Township, NJ | Dec 2021
Everyone was super helpful.My first time buying a home and it was made very easy for me
Mary C. - New York, NY | Dec 2021
The team I worked with was very responsive and helpful with answering my questions
Laura S. - Philadelphia, PA | Oct 2021
Jennifer Ashley was great to work with!
Jennifer T. - Philadelphia, PA | Oct 2021
Very accessible, informative, and helpful!
Heather K. - Philadelphia, PA | Sep 2021
Extremely quick pre-approval where other lenders failed or took an extremely long time, minimal hassle with the underwriting process.
David H. - Philadelphia, PA | Jul 2021
BECAUSE YOU PEOPLE ARE AMAZING!!!!!!!!!
Christiana B. - Philadelphia, PA | Jul 2021
Guaranteed Rate and Jennifer did an incredible job from start to finish. This is my second time purchasing a home and I had refinanced my first home. Of all three lenders, Jennifer’s team was hands down the most helpful, responsive, communicative and on point. I couldn’t recommend Jennifer and team more to anyone whether you are a first time homebuyer or a seasoned pro.
Christopher D. - Ocean City, NJ | Jul 2021
Always available, always willing to explain, super friendly
Alexander M. - Philadelphia, PA | May 2021
Jennifer Ashley and her team have gone above and beyond to make the mortgage process so easy for my husband and I TWICE in the last year when we bought our main home in Philly and our beach house just recently in NJ. We have nothing but good things to say. We love the ease of logging into our bank accounts and other accounts on the website, and how quickly everyone responds to questions.
Jenna F. - Philadelphia, PA | May 2021
Very efficient. Great rates.
Brian K. | Mar 2021
Jennifer Ashley was very good to work with
Jose P. | Mar 2021
Good reputation of Jennifer Ashley
John N. | Mar 2021
Jennifer Ashley make the process simple and straightforward, while always putting my best interest first.
Gregory P. | Oct 2020
Jennifer did a great job in seeing me through the process
Andrew S. | Nov 2020
Pleasure to deal with and very organized!
Leonard L. | Feb 2021
great service - Jennifer Ashley provided great support
Sarah M. | Aug 2020
They were helpful throughout our loan process.
Janakkumar P. | Oct 2020
Easy to work with and timely
Amitkumar P. | Nov 2020
Everybody I worked with at Guaranteed Rate was fantastic. Jennifer, Alive and Byron were helpful and had a clear answer for every question I threw at them.
Kevin S. | Aug 2020
Very easy to upload everything to the website.
Jenna F. | Oct 2020
Excellent communication and derived as promised.
Mitali P. | Nov 2020
Best rates, fastest close and most efficient organization I have ever worked with!
Irene S. | Jan 2021
Jennifer Ashley and her team were a joy to work with. This was my first home purchase and doing it during a pandemic added an additional layer of stress but she was always accessible and walked me through all the details of my loan. And, my interest rate is phenomenal.
Paula D. | Jul 2020
Loan officer Jennifer Ashley was excellent to work with! As was the rest of her team.
Arif H. | Jul 2020
Throughout the entire process, I was treated with respect and any questions I had were answered promptly. Any problems we had were worked explained thoroughly and we were able to work together to get everything closed.
Daniel M. | Jun 2020
Working with Jennifer Ashley was excellent.
Aditya B. | Jun 2020
Easy and painless! Was a great experience
Elizabeth C. | Jun 2020
There were no issues along the way. All of my questions were answered quickly.
Taylor S. | May 2020
Jennifer Ashley and Alice viola were amazing and very patients with us
Aley T. | May 2020
Organized and digital platform makes it easy.
John M. | Apr 2020
Jennifer and her team were very friendly and helpful during the mortgage approval process. She was very accessible and responsive, which gave us the reassurance we wanted. Jennifer and her team are dedicated to providing excellent, personal service.
Jay D. | Mar 2020
Well coordinated team who worked quickly through the process to closing.
Scott G. | Mar 2020
Due to unforeseen circumstances, they moved quickly to make sure that I got to settlement on time.
Jason H. | Mar 2020
They were extremely helpful in guiding us through the mortgage process and clearly set out all the documents that were needed. We closed on time with a very short time frame.
Kaveh E. | Jan 2020
Jennifer Ashley was incredible. She was professional; super responsive; and handled every hurdle with ease. She is a tremendous asset to Guaranteed Rate and I would definitely do another deal with Jennifer. Highly recommend Jennifer and Guaranteed Rate.
Charles K. | Jan 2020
Jennifer was very responsive in answering any of our questions. The process went smoothly.
Daniel N. | Oct 2019
All went well throughout the process, from first call to closing.
Jaime T. | Dec 2019
Thank you, Ana, Alice, and most of all, Jennifer Ashley for putting up with my antics and getting this done! You guys are the best!
Tsuen K. | August 2019
The overall experience provided by Jennifer Ashley, through Guaranteed Rate, has been exceptional. Jennifer's knowledge, insight and work ethic is exceptional. She went above and beyond with helping us setting up our original loan... and also assisted us with saving significant money by locking in a lower interest rate through a refinance. Her communication skills are on point! Highly recommend Ashley to anyone looking for help with purchasing or refinancing a home.
Gregory C. | Aug 2019
Jennifer was the driving force in us utilizing guaranteed rate to obtain a mortgage. She was great at walking us through the process and she was always available for any questions.
Bradley D. | July 2019
This is my second time working with Jennifer Ashley and the process was just as seamless and effortless as the first one. Looking forward to working with her again.
Junichi O. | May 2019
Jennifer Ashley was fantastic to work with; prompt, responsive and very knowledgeable!
Gregory P. | December 2018
Jennifer Ashley was a great help during the process. She was very responsive and willing and able to work around my unpredictable schedule.
Joshua R. | October 2018
Jennifer Ashley is so professional and passionate about her job and her service was excellent
Patrick S. | August 2018
Very smooth process and clear communication
Andrew S. - Philadelphia, PA | Jun 2023
The entire team was very helpful and made it very easy for me to obtain a loan!
Shaily S. | August 2018
Professional, patient, very helpful, guide me through all the step
Pat L. - Philadelphia, PA | May 2022
Jennifer was awesome, and this whole process was so much easier than anticipated with her
Grace R. - Philadelphia, PA | Sep 2022
very easy and straight forward process, ongoing communication
Georgios D. - Philadelphia, PA | Nov 2022
Jennifer and her team were awesome and very efficient in closing my loan.
Lisa I. - Upper Moreland Townshi, PA | Dec 2022
They gave good instructions throughout the process and were easily accessible for questions. I also felt like my lender listened to what I wanted and felt comfortable with as far as down payment. She met me at where I was financially to give me the best options for owning.
Michelle L. - Philadelphia, PA | Apr 2023
Overall the process felt easy and gave the best quote up front while others played games on prices
Michael H. - Wayne, PA | May 2023
Guarantee rate was amazing I had a great experiences with them.
Joann M. - Philadelphia, PA | Jun 2023
I had a great experience working with everyone
Sophia L. - Philadelphia, PA | Aug 2023
Jennifer was great, Tim was great
Rheisen D. - Charlottesville, VA | Sep 2023
Jennifer Ashley and the team were very response to all my questions and assisted me greatly throughout the process
Daniel N. - West Chester, PA | Oct 2023
Process as seamless and my contacts at GR were attentive and professional.
Francis K. - Haddonfield, NJ | Nov 2023