Who is your typical customer and what questions do they typically have?
I have a wide range of customers, and have an understanding for each unique situation. I do however work more with first time home buyers! My favorite question is; I have bought a home prior, does that make me ineligible for a First Time Home Buyer’s loan? Can you help me with what my down payment and fees will include? I love helping clients with the uneasy questions. I feel that once they have knowledge of the situation, they feel much more comfortable.
What specific steps do you use to help your customers find the best home loan for them?
Sitting down and having an open, honest conversation is key for me. I want to build a bond in the initial start of the process. If my clients know I have their best interests at heart, I feel they have a comfort level that can not be surpassed.
What are the top 3 misconceptions people have about the home loan process?
1. Documents are repeatedly asked for, but if the expectation was explained in the beginning it may have a better outcome.
2. Closing should be sooner. Expectations being laid out for the client ahead of time is key.
3. A family member or friend had a horrible experience and base their loan on that.
What resources could you recommend that borrowers use to learn more about the mortgage process and how to ensure a successful home closing?
I believe the best resource is calling that mortgage expert that you can trust and that will take the time to walk you through step by step.
What provides you with the most satisfaction in your job as a Loan Officer?
Building friendships that will last a life time and helping to a part of something so huge for a client and their families.
What do you enjoy doing most in your spare time when you are not helping people with their home loans?
I love the water! I enjoy fishing, kayaking, swimming and any other water activity!
Driving with the top off of my Jeep! Spending time with family and building relationships with people all over the world!
Tell us something that makes you unique or something wacky, yet interesting about you?
I am very energetic and have a positive outlook on almost everything. Some say it’s abnormal, I think it’s a gift!