The people were always kind and patient and explained everything to me.
Susan B. | April 2019
Katie provided excellent customer service from day one. Katie and Jennifer both were very good about follow up with out being overly intrusive.
Wendy C. | March 2019
My wife and I recently had the pleasure of working with the Jennifer Fairfield Team to obtain our new home loan and we can’t say enough good things! As is probably the case many times with mortgages, our situation was not cut and dry. I’ll spare the details but it’s important to note that over the course of six weeks, our original plan changed, we had two properties go south after inspection, and then we finally found our perfect home. Throughout the entire process, with all the moving pieces...
Jacob D. | February 2019
Jennifer Fairfield and Katie Strand we're very attentive and helpful every step of the way.
Roman P. | February 2019
Guaranteed Rate (and specifically Jennifer and her team) were excellent to work with! From the moment I expressed interest in receiving a quote, I was walked through the process for obtaining a loan as it goes with buying a home. Jennifer and her team were very transparent with me why they would ask for certain things, were polite and quick in their responses, and upfront about their expectations of me through the process. I would definitely use them again and recommend them to friends!
Alexander H. | January 2019
Jennifer and her team were absolutely wonderful to work with! I spoke to a few different lenders before I decided on them, and I am so glad I made the choice to go with her team!
Amanda R. | January 2019
Jennifer and her team were thorough, highly responsive, and totally pleasant to work with. They always had answers to our questions, and were great about making everything feel easy and well in hand.
Andrew O. | January 2019
Jennifer Fairfield and her team were excellent! She was always available to walk me through the complex paperwork, and she was extremely proactive to make sure everything went smoothly. From my first conversation to my last, Jennifer and her team were extremely professional and helpful.
Michael D. | December 2018
Jennifer and her team were a pleasure to work with. Then made an overwhelming process as easy as possible. We trusted Jennifer and appreciated her timely responses and felt we were in good hands.
Sharon P. | December 2018
Jennifer and her team were outstanding during the entire home-buying process. They explained everything along the way and made the loan process quick and easy. With electronic document delivery and submittals and the ability to electronically sign most of the loan documents before getting to the closing table, I can't think of a more pleasant experience in obtaining a loan.
Jacob K. | October 2018
Jennifer was fantastic! She explained our options so that we could understand them. I've always dreaded loan application being self-employed, but Jennifer and her team made the process pretty seamless and as easy as it's ever been.
Allison S. | September 2018
Excellent communication, great options for all types of loans, great rate, website is totally kickass, etc.
Christopher S. | August 2018
Jennifer and Katie were great
Erik F. | August 2018
Entering the housing search as a first-time homeowner was nerve-racking. Katie Strand put my mind at ease from our first phone call to closing day. She answered every single question I asked clearly and thoroughly, and made me feel like an informed buyer. As a side note, Guaranteed Rate's reputation helped us secure our home. The seller's agent said when he saw we were working with Guaranteed Rate, he knew our loan process would be seamless. I'm grateful for the service we received.
Angela F. - July | 2018
Jennifer and Katie and everyone else we worked with were great. Couldn’t ask for better service or collaboration and help was always there when we needed it.
Christopher K. | July 2018
The team that we worked with were great! Jennifer, Katie and Melanie made the process easy and they were quick to explain items that we weren't quit sure of. We started this process back in February and from that point we stayed in constant contact all the way until we closed the loan. During that time we either changed how we were going to pull the loan or moved up the closing dates but this team handled it well. Jennifer and her team took a large company like Guaranteed Rate and made it feel...
Jason D. | July 2018
The entire process was so smooth and we had all our questions answered so quickly. We loved working with Jennifer and team and would highly recommend them.
Shraddha Narayan S.
Thank you Jennifer!
Sheila S. | July 2018
Consistently great. Thank you.
Scott G. - June | 2018
They helped me more than I could of imagined. Katie Strand, you are fantastic! Thanks to both you and Jennifer Fairfield for answering 100s of my lengthy questions. I may have talked to you both at some point every week for three months! I appreciate all your hard work and support.
Jessica A. - May | 2018
Jennifer and Katie were awesome! Answered all my questions, made the process smooth and easy.
Kaylyn K. | May 2018
Katie and Jennifer are so easy to work with. This is our second mortgage with them and we have been very pleased.
Edward K. - May | 2018
Jennifer and her team were great.
Howard O. | May 2018
Jennifer Fairfield and her team were patient, knowledgeable, and efficient. They were a pleasure to work with and made first time home buying a breeze. They answered all of our questions and put us at ease. I would absolutely recommend them
Shelley B. | May 2018
Everyone that worked on my loan were professional, friendly, and really know their jobs. I could not believe how great this experience was. Kudos to a great team!
Mary O. | April 2018
Our loan officer Jennifer and her team did an amazing job helping us secure our loan and get into our dream home. She called the selling agent a couple times to update her on the progress and reassure her that Jennifer's team was taking care of everything. Additionally, her team were very responsive and clear on what they needed from us. I would not hesitate to recommend Jennifer and her team again.
Mark W. | April 2018
Just closed on my first home in Denver last week - much in part to Jennifer and her team! Guaranteed Rate's process was simple and transparent. They really took the time to explain everything along the way. Communication was prompt and concise and they were even able to accommodate bumping up my closing date by a week! Would recommend them to friends and family in the area in the future.
Matthew B. - April | 2018
Jennifer Fairfield and her team were absolutely wonderful! They made buying our first home so easy and smooth. I’d recommend them to anyone!
Celene L. | March 2018
Jennifer Fairfield, Katie Strand and team were great to work with the whole way. No surprises, very responsive and led us through the process from beginning to end.
Jonathan M. | January 2018
I highly recommend Jennifer Fairfield (and her teammate Katie Strand) at Guaranteed Rate. They were both incredibly professional, responsive and friendly throughout the entire process. Their hard work and hustle were crucial in helping us close on our home ahead of schedule. Also, their rates were some of the best we found! As first time home buyers it was really refreshing to have a lender who was as patient and knowledgeable as Jennifer to help us understand the nuances of the loan approval...
Eric W. - December | 2017
I was a bit nervous using GR as this was our 12th purchase, all of which were done with major money center banks, but the process was great and the communication even better. Thanks to Jennifer and her entire team.
Michael B. | November 2017
Jennifer and Katie were great to work with. They stayed on top of everything we needed. I will definitely recommend them to anyone I know looking for a home loan.
Edward K. | November 2017
All of the people were so helpful and nice to deal with especially kudos to Rachel and Katie (for her patience for being the go between). You made it so easy for me and I actually hardly had to do anything. It was a pleasure to deal with you and I am glad that I made the right choice in choosing Guaranteed Rate because I was procrastinating for months in whom I should have do my mortgage refi. Again, Mahalo!
Charilyn S. - Funded 10/2/17
Jennifer and her team were great to work with. Very clear and detailed, everything went smoothly, beginning to end.
Alexander D. - Funded 9/28/17
Jennifer, Katie and Scott (and the rest of the team) were so helpful throughout the loan process. We knew very little going into it since this was our first home and we got insightful answers to all of our questions, we got prompt responses and action requests and we felt secure in the process with Guaranteed Rate which was something I didn't think I'd be able to say (since the loan process seemed intimidating). The online tools also really helped make things easy on us since it was pretty...
William S. - Funded 9/15/17
May I just say you and your staff represented the very strongest part of this whole deal,we made it because of your good work.
Thank you very much for everything you did and all the people with your team. Jennifer, you are a good group. From the first contact you made to the last transaction today you guys were all super.
And may I salute you again for your ability to communicate effectively, you are a Master.
Dave and Dani H. | 11/16/2016
Such a wonderful experience! Much better than previous experiences. Happy they are able to work digitally as that assists with moving from out of state and being busy in general. The constant communication was welcomed and I truly felt that I was a client who was cared for and thought of every day. Looking forward to working with Jennifer and her crew again.
David H. | 10/27/2016
This was our third time using Guaranteed Rate, and Jennifer Fairfield, and we were NOT disappointed! The whole process was smooth and timely, and we will continue to use her in the future as needs arise.
Dart W. | 10/11/2016
Jennifer and her team at Guaranteed Rate were amazing from beginning to end! This is my first time buying a home and could not have asked for a better lender!
Tamera K. - 8/29/2016
We really wanted to close a week earlier than scheduled to get into our home before our kid's first day at a new school in a new town. Jennifer and her team worked very hard and got us in with plenty of time to settle in before school starts. The communication, online application, and docs process were all the best I've ever dealt with. The awesome rate and low fees is the cherry on top!
- Christopher S. 8/24/16
Jennifer Fairfield, Katie Strand and Scott at Guaranteed Rate were exceptional. Their expertise was incredible and their answers were quick. They created and walked us through multiple scenarios until we found the perfect solution to a complex loan situation. Not only were they technically exceptional,they also rode a perfect balance between being professional and personal. They understand the personal nature of getting a mortgage and made us feel comfortable throughout the process. The only...
We really enjoyed working with Jennifer Fairfield. She was very friendly and thorough with us. We had a lot of questions and she was very willing to answer all of them. She also made her staff available to us. All of the email communication was clear and quick and they were available to us on the phone as well.
Robert F - Aurora, CO | Feb. 2016
I cannot begin to express in words how fabulous an experience I had with Jennifer Fairfield and her team. My husband and I were refinancing our mortgage and elected not to work with our current mortgage lender. I contacted Jennifer's office via e-mail and from the beginning she has been very responsive and has taken the time to explain every option available to us. She and her team went above and beyond in working with us from start to finish. I would highly recommend Jennifer Fairfield and her...
Joanne H. - 1/5/2016
Jennifer and her team made the process very easy and efficient. We couldn't be happier with how things went and will definitely recommend them. The process has been seamless both times we have worked with GR. Jennifer and her team were amazing to work with!
Rebecca A. – Westminster, CO | SEP 2015
Jennifer Fairfield was amazing to work with. Very responsive, very informative and just an all around good person.
Corey L. – Boulder, CO | SEP 2015
Jennifer Fairfield and her team were really great in helping to arrange our loan. We were able to close a week earlier than originally planned.
Elise B. – Lakewood, CO | AUG 2015
Jennifer Fairfield and everyone I spoke with was always very helpful, available, and on top of things. For a first-time home buyer, it was critical that I had someone who could walk me through the process. They made everything easy for me.
Laura M. – Denver, CO | JULY 2015
Jennifer Fairfield made the process simple. Traci Everman was a great local resource for our initial questions and helped us find insurers in the area.
James R.– Saint Louis ,MO | JULY 2015
Jennifer and her team were absolutely fabulous throughout the entire process. As first-time home buyers, Jennifer made us feel at ease with the entire process. They were efficient with getting and reviewing our documentation. We had a tight closing timeline, and the team achieved it without a problem.
Alison H. – Denver, CO | June 2015
Jennifer Fairfield and her assistant Katie Strand were great. They are the reason I keep coming back to Guaranteed Rate!
Michael E. – Denver, CO | Feb. 2015
Jennifer Fairfield was exceptional!
David S. – Denver, CO | Feb. 2015
Jennifer was so wonderful to work with. This was my first home loan and I felt comfortable every step of the way. She was on top of everything and professional. I wouldn't want to go anywhere else.
Jillian S. – Thornton, CO | Jan. 2015
Jennifer Fairfield was incredibly helpful. Her ability to communicate clearly and punctually made the transaction easy and painless.
Daniel P. - Denver, CO | Dec. 2014
We used Jennifer Fairfield to help us with the purchase of our new home. She was wonderful. She spent a lot of time with me on the phone getting the pre-approval set up before we were even in Colorado. She did a great job of explaining the process, was super patient and was able to get our approval done much earlier than the normal 30 day time. She also gave us a great low rate. When we are ready to refinance, we will definitely be seeking Jennifer out to complete the loan.
Kelli C. - Broomfield, CO 9/29/2014
Jennifer Fairfield was lovely and ever so helpful!
Dana M. -- Denver, CO 8/28/2014
Jennifer was recommended to me by my Real Estate Agent. She promised me that Jennifer is the best! Jennifer was very professional and the application and closing process was extremely easy and efficient. During the process, we had a major glitch that almost caused us to not get approved. Jennifer worked a miracle and made Plan B work! Without her on our side, I am not sure we would have been able to buy our new home. Thank you to Jennifer and her entire team for helping make our dreams...
Jennifer Fairfield was fantastic and got everything completed in order to have the closing on our desired day! This entire process was very smooth!
Melissa B. -- Denver, CO 3/13/2014
Jennifer Fairfield was always extremely helpful and friendly. She made us feel very comfortable. She let us know we had options and trusted us. Once everything was approved, it was easy sailing.
Lindsay M. -- Wheat Ridge, CO 1/16/2014
"Jennifer Fairfield and her team were outstanding to work with. They were clear about what they needed from me and worked quickly once they had the necessary documents. They were responsive to my questions and made sure that the loan process was not overwhelming for me. This was the most efficient loan process I have ever been through. Great experience!"
Timothy G. -- Denver, CO. -- 8/ 2013
Jennifer was excellent, thoroughly answered any question that came up.
Awesome, really great we loved working with the team and just had a really great experience with you guys. We loved working with Jennifer. She was very professional and informative. She would respond right away and always answered our questions, it was a great experience.
Karie Sue G.
Jennifer was great! Things went so smooth and I felt like I didn't have to do anything.
Our experience of working with Jennifer and her team was nothing less than exceptional and we couldn't be happier we chose Guaranteed Rate. Jennifer was extremely helpful and we would definitely recommend working with her. She was able to provide timely information in a very professional, yet friendly manner. She was amazing to work with and provided so much assistance.
Jennifer Fairfield was simply amazing, my loan was not standard at all and she was able to put it all together, very patient, detailed, great problem solver. I believe that if it was not for her, I would have not closed on my house. Jennier Fairfield, business is about people and she certainly proved it.
Jennifer Fairfield and her group were awesome during the whole process. I feel Jennifer was very efficient and understanding. She thoroughly went through all the documents I sent her in order to get me a loan that I can afford, not just any loan. She is a very competent Loan Officer. Just having the opportunity to meet with my Loan Officer, Jennifer fairfield, was a very satisfying experience for me. I've been on the phone with her several times during the application process but I have never...
Hey check out the fantastic review from Jessica about Jennifer!
“Jennifer was excellent and went above and beyond to make sure we had all our questions answered and that we were comfortable with our loan amount. I will absolutely use Guaranteed Rate and refer others because of Jennifer great customer service, easy demeanor, amazing organization and ability to get things done quickly! Thanks again Jennifer!”
Jessica L. -- Denver, CO -- 04/2013
Hey check out the glowing review from Jill about Jennifer!
“Jennifer and her entire team was awesome! I appreciate your professionalism and the seamless manner in which my loan application and closing was handled. Should I have the opportunity, I would definitely recommend you and your service team!”
Jill L. -- Denver, CO -- 03/2013
Hey check out the great review from Helen about Jennifer!
“Jennifer Fairfield was superb! I would absolutely consider using Guaranteed Rate in the future!”
Helen T. -- Denver CO, -- 03/2013
Hey check out the incredible review from Barbara about Jennifer!
“I very much appreciated the professionalism of this company, particularly Jennifer Fairfield, who always responded to my concerns. She returned calls, and was very steady in her responses!"
Barbara S. -- Aurora, CO -- 01/2013
Hey check out the glowing review from Carol about Jennifer!
“I just have to say this has been so incredibly smooth from my end!I can't thank you enough...You do an amazing job!!!”
Carol M. -- Stapleton, CO -- 01/2013
Hey check out how thrilled Sandi was with Jennifer's services!
“Jennifer was always there for me to answer all of my questions. Her calmness was just what I needed going through the roller coaster process. I would highly recommend Jennifer to friends and family for their home buying experience. Further, she had a very positive relationship with my Realtor and I feel that their solid working relationship made for a very positive outcome.”
Sandy S. -- Denver, CO -- 01/2013
Hey check out the amazing review from Lynn about Jennifer!
“Jennifer’s attention to details, her constant updating of us, her commitment to and support of us, and her creativity all made for a very successful conclusion and for a far more pleasant experience than what could have occurred because of the complexities involved. She is the consummate professional.”
Lynn T. -- Centennial, CO -- 01/2013
Hey check out the amazing review from Marti about Jennifer!
“Jennifer Fairfield and her team were amazing! They were so professional, prompt and proactive. Jennifer provided incredible services!”
Marti B. -- Denver, CO -- 01/2013
Everything was great. Jennifer Fairfield and her team were incredibly knowledgeable. They worked hard to process my information quickly and timely for a 30 day close. Jennifer took the time to walk through every document to make sure I understood and was comfortable.
Heidi W. - Denver, CO 6/2012
Everything went very well. I was very impressed with how quickly Jennifer Fairfield and Lisa Anderson followed up and were able to answer all my questions. From my first phone call to my closing was less than 2 months, and would likely have been faster if I hadn't misplaced some of my paperwork. I would use Guaranteed Rate again and have already given the phone number out to another friend considering a refinance.
Stephanie H. - Golden, CO 1/2012