What people are saying... What people are saying... Back to profile
Jerry & his staff were amazing and patient. They looked for solutions to get my loan approved and closed.
Julie H. - Wonder Lake, IL | Nov 2021
attentive and professional
Jeffrey N. - Lake In The Hills, IL | Oct 2021
The whole process was very easy.
Dale K. - Buffalo Grove, IL | Oct 2021
Jerry Dupaw and his team are fantastic people to work with. This is the second time I've been able to work with him and I can't be more thankful.
Jessica B. - Ingleside, IL | Oct 2021
Great to have done business with G.R.
Mac E. - Pompano Beach, FL | Oct 2021
Very attentive. Quick response. Felt like I was in good hands.
Bronte B. - Woodstock, IL | Aug 2021
I believe that I had a very complex situation and my mortgage team was extremely helpful patient and understanding.
Brian H. - Crystal Lake, IL | Jul 2021
They made it easy, followed up through the entire process.
Christian K. - Mchenry, IL | Jul 2021
I enjoyed working with Jerry and his team.
Sheryl G. | Mar 2021
Professional and expert team answered all questions promptly in clear way and have worked with them in past and they just keep getting better.
Charles S. | Mar 2021
Jerry DuPaw and his team are excellent.
Carole P. | Oct 2020
Great customer service! Follow up calls after leaving messages.
Douglas G. | Oct 2020
The professionalism of all the people, they always were on top of the process, excellent communication
Omar P. | Jan 2021
The loan person we were dealing with made everything smooth and got everything done really fast and when we had questions they responded really fast.
Amanda R. | Aug 2020
Excellent Customer Service by Jerry DuPaw and his team.
Carole P. | Nov 2020
Easy application and online resources to make it easy to submit paperwork
Ryan D. | Jan 2021
The staff is extremely efficient. They worked very quickly in processing my mortgage.
Carol S. | Aug 2020
They were helpful and easy to talk too. Robert G was so great to work with!
Karen B. | Oct 2020
Because the team is great and always at your disposal. We worked with GR on a home loan prior to our refinance and the paperwork process has improved since.
Joanne B. | Nov 2020
Quick and efficient. Helped me through the process.
Douglas J. | Dec 2020
Everything went smooth. Everyone was very helpful.
Aaron M. | Jan 2021
Good service, helpful with coordinating everything from using the VA loan to sorting out documents.
Mohammed S. | Jul 2020
teamwork - professional, good explanation to questions, prompt replies and responses, good rates. Always felt like they were working on our behalf for best deal and they always followed through and kept us informed.
Charles S. | May 2020
I was very satisfied with the service.
Florin B. | May 2020
Communication done in a timely manner.
Jessica B. | May 2020
Jerry Dupaw has always done the right things for us the right way
Terrance D. | May 2020
I had a great experience working with Robert Guiwargis
Sarkis O. | Apr 2020
I am a ReMax Broker 40 years..they did me personally and took 30 days till funded! Self employed and a lot of documentation, but I got them what was needed asap. We use them through our 6 offices and will keep on
Kenneth K. | Jan 2020
You could tell Jerry was listening in my initial call about an estimate for a quote and the options he gave me. The online processes made it so easy and convenient to analyze the paperwork, upload documents. With all the digital signatures our closing took a 15 minute visit to our house from a notary to finish the deal.
Brian E. | Oct 2019
Because they are super easy to work with and everybody responds to our needs & questions quickly!
Nicholas A. | Oct 2019
Jerry Dupaw and his team are fantastic to work with. They take the time to work with you and help you understand the entire home loan process. From the initial phone call to the hand shake when the loan is funded they go out of their way to make you feel comfortable working with them. Just being genuine is a hard quality to find these days and Jerry Dupaw and his team always made every conversation or email feel like you are important to them. I'm so grateful to have worked with Guaranteed Rate. Thank you!!!
Jessica B. | Aug 2019
Fast, easy, hassle free. Closed in one month start to finish. No surprises did exactly what they said they do. Very satisfied! Great job Jerry Dupaw!
Thomas M. | July 2019
Wendy Erickson was a DREAM to work with. As first time home buyers she walked us through every part of the process, stayed in touch, and was SO accessible. We couldn't have hoped for a more attentive lender.
Whitney S. | June 2019
I thought there was no way to get the mortgage processed in the short amount of time we had--I was sure the closing would be postponed. But my mortgage team, led by Jerry DuPaw, hit the ground running and pulled it off! Amazing!
Diana S. | February 2019
The whole team at Guaranteed Rate kept us informed and on task to make getting a loan and buying a new home a positive experience and easy to do with the simple steps to take along the way. I have and will continue to recommend Guaranteed Rate to anyone needing a loan to buy a house
Melissa J. | August 2018
Excellent service / very satisfied and wouldn't have chosen a different route
Jonas B. - Mchenry, IL | Nov 2022
smooth transaction, and resolved a problem
George B. - Sarasota, FL | Apr 2023
Everyone on the team was very helpful and very speedy. It made things go exactly the way I needed it to.
Bronte B. | March 2018
Great experience. People were knowledgeable and easy to work with.
Douglas S. - Lake Havasu City, AZ | Sep 2022
Because we have a good service.
Rafael A. - Bensenville, IL | Nov 2022
Jerry was a nice person to work with easy going no problems
Keith C. - South Elgin, IL | Jan 2023
Jerry and Robert were the best they did all they could and went above and beyond to ensure we had a home. Jerry even looked for a realtor for us and when he found out the realtor was on family leave that he assigned he got us another realtor immediately making sure we get to see the house next day after being preapproved.
Nomcebo M. - Marshall, WI | Feb 2023
Robert and Jerry did a great job managing our loan. The major aspects of the creative solution worked very well.
Kevin M. - Barrington, IL | Apr 2023