What people are saying... What people are saying... Back to profile
Our team gave us confidence going into our first mortgage. They fought for us and were in constant contact the whole way through. We felt supported and in the loop. Jai Mei and Olivia went above and beyond to get our paperwork together in a timely fashion.
Julia Grace B. - Las Vegas, NV | Sep 2021
They gave excellent service. Their team is fast, efficient, knowledgable. Very hard working. They went above and beyond to help my husband and I with our loan process.
Nikolaos F. - Las Vegas, NV | Sep 2021
Jiamei and her team were responsive and highly competent. Overall the process was easy and fast.
Mark C. - Las Vegas, NV | Jul 2021
Very efficient , nice loan officer
Chin - Chun H. | May 2021
very responsible and explain everything clear
Qing D. - San Jose, CA | May 2021
I Have been working with Guaranteed Rate for over 4 years as a real estate agent ...
David L. - Las Vegas, NV | Apr 2021
I'm satisfied with my service.
Jackson Y. - Las Vegas, NV | Apr 2021
Quick response everytime. Do things at a timely manner.
Chi C. | Mar 2021
Efficient, professional and quick response
Hong L. | Mar 2021
professional staff,from give offer to closed,30 days,it is amazing.
Haiyan K. | Mar 2021
whatever I have questions they will answer me. good service & nice.
Fen C. | Mar 2021
I am satisfied with the help they gave us.
Ruby S P. | Feb 2021
Jia Mei was awesome to work with.
Adam G. | Dec 2020
Amazing professionalism & prompt service!
Michelle B. | Feb 2021
My loan officer Jia Mei is well experienced.
Minh H. | Dec 2020
Professional, efficient, and thoughtful.
Hong L. | Dec 2020
Jia Mei team are very helpful and knowledgeable during the process, I have purchase many properties and Guaranteed Rate are the best to seek for refi or new purchase
Fanny L. | Aug 2020
Loan officer and her assistant did a wonderful job!
Richard G. | Dec 2020
Service is fast and associates are very friendly and helpful.
Yuhua Lydia G. | Jan 2021
Very good and fast service.
Louie J. | Jul 2020
All staffs are very nice and patient. They provided Great Service to customers. Appreciated very much for their efforts.
Kun J. | Apr 2020
Excellent Service! Got our loan approved very quickly!
HP Courteney Anthony B. | Mar 2020
Jia Mei Las Vegas's Branch manager and her assistant Amie knowledgeable walk me through entire process,follow up every single steps
Sanh C. | Feb 2020
Everyone was really great !!
Meihua Z. | Feb 2020
My reps Jiamei and Bowie were very helpful and were with me every step of the way.
Peiyu L. | Oct 2019
Thank you for all your help! I will refer my friends and family to you.
Karen H. | Aug 2019
Guaranteed Rate made it easy for me to obtain a loan. satisfied, fast, easy and they are team workers is very helpful. I will definitely choose Guaranteed Rate again. Thank you very much!
Shelly L. | May 2019