What people are saying... What people are saying... Back to profile
Great professionalism. Answered all my questions and guided me the whole way through the process.
Tyler D. | Mar 2021
With our situation there was a lot of variables and Jim Earl and the team were able to get the job done!
Thomas C. | Mar 2021
Great customer service. Solid team. Jim Earl is fantastic!
Kelly W. | Mar 2021
Perfect service start to finish.
Bruce A. | Mar 2021
They made the refinance process easy and seem less.
Gina R. | Mar 2021
Fast, Easy and Amazing! I never experienced a closing so quickly and with such little effort on my part. Low rates & low closing costs made this experience Amazing!!!
John T. | Mar 2021
Flawless processes, clear communication, very good rate and staffed by professionals.
Barbara K. | Mar 2021
They were very responsive and their online process was very user friendly.
Mark C. | Mar 2021
Kaitlyn and Jim made the process extremely easy. They answered all of our questions and concerns.
Henryk M. | Feb 2021
Jim, Tracy, Amy and their team were wonderful to work with!
Graig D. | Feb 2021
Guaranteed Rate did everything possible to make our refinance go smoothly. Tracy Hagemoser was amazing in helping us with all of our questions,and returning our emails and phone calls immediately making us always feel in the loop with anything new that may have arisen. Jim Earl was also outstanding in the communication department which is very important because refinancing can sometimes be a stressfull time.
Gina G. | Feb 2021
all my questions were answered right away. They made this such an easy process.
Luis R. | Feb 2021
we've used guarenteed rate 3 times over the years for new and refinancing
Joann T. | Sep 2020
Very easy to work with, did a great job
Jason L. | Dec 2020
Easy to navigate with our Loan Officer and quick turn around time
James B. | Sep 2020
This process went very well and I’m quite pleased overall.
Cindy C. | Dec 2020
There were always people available to help with my questions each step of the way!
Michael K. | Sep 2020
2nd time I have financed with Guarantee Rate and both times went smoothly with the best rate!
Lisa L. | Dec 2020
They were prompt, the process was simply and easy.
Emmanuel K. | Oct 2020
Great service and it was a smooth process all along.
Amir M. | Sep 2020
Because it was a seamless process and we’ve already recommended you!
Sarah P. | Oct 2020
My experience with Jim Earl with the application and followup process was excellent. The loan processing period took an extraordinary length of time.
Robert Z. | Jan 2021
Very helpful and always available
Jacqueline Q. | Dec 2020
Overall great experience with competent and involved counselors.
Lynn S. | Aug 2020
Offered a good rate and it was fast and easy.
Mario K. | Sep 2020
Fast, courteous, easy to work with
Scott D. | Dec 2020
Jim Earle and his staff did a great job up and down the line
James F. | Jan 2021
All of the staff was so easy to work with. Everyone communicated quickly and effectively and did their best to accommodate us and get us the lowest rate possible. We felt very taken care of throughout the entire process.
Marisa D. | Sep 2020
Excellent customer service.
Michael K. | Oct 2020
Everything was made easy to get the loan done. Jim Earl and his team are great!
Wayne S. | Aug 2020
Great to work with. Very prompt. Clear on expectations.
Christian J. | Jul 2020
Very supportive throughout the refinancing
Joseph P. | Jul 2020
I've heard sad and scary stories about refinancing, the experience with GR was simply stress free, simple and straight to the point, everyone very helpful.
Mario M. | Jun 2020
They were very efficient in helping us out.
Luna W. | Jun 2020
Always professional, responsive, and timely.
Denise P. | Jun 2020
I had several bumps in the road that the staff helped get through.
Nicholas L. | Jun 2020
Service was great...helpful, friendly, quick!
Jennie F. | Jun 2020
Excellent service, friendly & easy to work with .
Elaine B. | May 2020
They are good to work with
Nicola D. | May 2020
Very easy to work with & attentive
Kelly R. | May 2020
Every one was very responsive
Pamela P. | Apr 2020
The service provided by Jim Earl and his team was outstanding
Thomas H. | Apr 2020
professional , kind, Efficient
Diana B. | Apr 2020
They were great answering all my questions and very organized
David B. | Feb 2020
Jim Earl and his associates were always available to answers questions and responded usually same day or the following. I got the impression they genuinely cared about me as a customer and what I could afford when it came to the refinance process. I felt like their team had my best interest in mind. With all that said, I would recommend GR to anyone who is looking to buy their first home or refinance. It was a pleasure.
Jonathan F. | Jan 2020
Once Jim Earl took over, things went very smoothly.
Sarah M. | Dec 2019
Great experience, smooth transaction
Milan S. | Dec 2019
Great service. Great people
Andres M. | Nov 2019
Alan C. | Dec 2019
Great service. Great people
Andres M. | Nov 2019
Jim and his team made the process easy. Jim was always up front and candid about everything. The online portal was easy to navigate.
Ferdinand D. | Oct 2019
Jim Earl and his team were so helpful with every step of the process. I’ll never use another mortgage firm. Thanks Jim!
Keith R. | July 2019
Guaranteed Rate made it very easy and made me feel confident through the process for obtaining a loan. Guaranteed Rate was able to secure a loan that was more competitive then the current company I was using. Jim Earl started the process and followed through the entire time with Linda Maxwell's support as well. Katherine Vymazal was awesome with communication and follow up while keeping me in the loop the entire time. They all were truly professional and a pleasure to work with through a potentially stressful time of buying a house. Great experience and I would highly recommend them to any of my friends and family.
David B. | May 2019
The GR team was extremely responsive and made the process very easy. Jim Earl was always immediately available to me to answer any question and provide clarity and answers, or access to the right person. We were very happy with our experience and felt fully taken care-off through every step of the process.
Christian M. | May 2019
Jim Earl and his team are the best and I will recommend them!!
Sylvester G. | March 2019
Jim Earl and his team were awesome!! I would recommend them to everyone.
Robbi P. | April 2019
Everyone who worked with me was great. They made the process very easy, and it was a very positive experience!! I will highly recommend!!
Lorissa H. | March 2019
Absolutely the best.. Jim Earl and everyone else were a pleasure to work with..
Vincent G. | March 2019
We had been working with another lender that was dragging us along for several weeks, we switched to Guaranteed Rate and was approved and closed within three weeks time!
Jeffrey D. | January 2019
Jim Earl and his team helped me secure financing for an investment property. It was not an ideal situation GR was facing in securing the financing but they made it happen and have the connections and relationships in the market that really count.
Andrew K. | October 2018
Jim Earl and the team went above and beyond to get me funded. The multi-unit property was not certified for a VA loan so the team prepared a good conventional loan option concurrent with gathering and submitting all the documentation required by the VA to get the property certified, and ultimately to get me the VA loan option. It means a lot to me in my complex personal and financial situation. I am a mortgage loan servicer for a quality regional bank, and don't think our organization, or any other similar organization would have been able (or even willing) to do what Jim Earl's team did for me. Many other people contributed to my securing this property, especially Chad Segal, my realtor, who encouraged me to get my funding through Guaranteed Rate. And for that, I am very pleased and thankful to all. I am beginning the move to the property from the home I shared with my wife and best friend for over 40 years. Again, thank you to everyone involved in your organization for making it happen in a much more comfortable way for me.
Stephen R. | September 2018
Top notch customer service.
David F. | August, 2018
My husband and I could not be more thankful for the amazing work Jim Earl and his team did for our family. There were so many road blocks throughout this process that my husband and I encountered, but Jim and Linda kept us calm and helped us navigate through the process beautifully. In fact they made our financial outcome even better by working with us to pay off debt, freeing up more cash, as well as keeping us within our mortgage budget so we could buy the house of our dreams for our family. We owe it all to Jim and Linda and the Team at Guaranteed Rate. Jim and Linda helped us 13 years ago with our first home purchase and we didn't hesitate to call them when we were ready to make this move. The mortgage process is a crazy one, but I could never imagine going through it with anyone other than Jim and Linda at Guaranteed Rate!
Larisa C. - July | 2018
Jim was very helpful. Thanks again!
Keith R. | July 2018
As a first time home buyer I can't begin to explain how pleased I am that I chose to get my mortgage loan through Guaranteed Rate. The costumer service and professionalism that was provided by Jim Earl, Linda Maxwell, Rebecca Miller, and Michael Konarik, along with the rest of the team I worked with at Guaranteed Rate was absolutely stellar. I will with out a doubt be recommending Guaranteed Rate any chance I get.
Jonathan F. | June 2018
Jim and his team were on the ball from day one to closing, they jumped through hoops to get anything accomplished that was put in front of them. They made the process very simple for me and would recommend them to anyone that’s looking for a home. Thank you very much Jim and your whole team.
Dennis C. | May 2018
Guaranteed Rate handled our loan application efficiently, professionally, and thoroughly, from the onset of the application through the closing process. We made a wise choice in selecting our lender.
Lynn S. | MAY 2018
Jim, Michael and Katherine were great to work with. They were very responsive and made sure and the loan was ready to close.
Tara V. - May | 2018
Guaranteed Rate has made my move a successful and smooth with no worries. All questions were answered in a timely manner. guaranteed Rate team is very professional when it comes to taking care of business. I will recommend them over and over again.
Jim Earl and his team did a fantastic job with my loan, going above and beyond in many regards. Personalized service, fair rates, reasonable fees, just excellent service from everyone. Response time excellent, and the electronic submittals are very user friendly. It was a pleasure doing business with Guaranteed Rate and this team. Thank you.
From start to finish, Jim Earl and his team at Guaranteed Rate (Plantsville, CT) were hugely helpful to my wife and me as we mortgaged our new construction home. Jim helped us to fully understand our options, explained different scenarios, and kept us informed throughout the entire process. At one point, Jim took my weekend phone call, despite being away at his son's wedding! This speaks to the level of commitment and service they offer. Jim is well connected in our area's real estate market, which proved greatly beneficial in connecting us with an attorney who was equally great to work with. A special recognition belongs to Dorian Rodriguez, part of Jim's team at GR, for her thorough work in collecting all the necessary documentation and "keeping it all together" as the process came to a close. We always felt welcome at the GR office, and it was a pleasure to do business with them. Whether we refinance in the future or can make recommendations to friends, we will definitely consider Guaranteed Rate our "go-to" for mortgage-related business. Thanks to Jim and his team!
Jim and his team were amazing! As first time buyers, they made the process of us getting a loan so easy, quick and smooth. Definitely would recommend them to our friends and family!
Jim Earl and his team helped immensely to relieve the stress of the whole mortgage loan process. They answered all my questions patiently. They are an excellent team! Thanks so much!
Jim & staff were great to work with! Extremely satisfied & would strongly recommend.
Jim and his team made the entire process as effortless as possible on my part. They got me approved in a timely fashion and we closed on the house in less than 30 days! Amazing experience and the gift bottles of wine were delicious. Thanks again and I'll be sure to refer anyone over to Jim and his team!
Jim and everyone on his team was wonderful! Answered all of my questions and did so with a smile. Made a very stressful time less stressful.
Jim and the rest of the loan team worked with me through some difficult and challenging issues that came up during the home buying process and were excellent in resolving the issues. Would definitely recommend them to others who are also looking for a loan or a refi.
I thought the process was very smooth and quick. I liked that Jim gave me his personal opinion on a couple of items. Kathy was friendly and responsive, Dori was good also. The only comment I would make was that when my file was handed off to the Dori; I got a little nervous because it took a couple days for me to receive an email and I knew that the closing process needed to be quick. However, once I reached back out to Kathy, she did a quick follow up. Thank you for making the experience a good one and stress free!!
Jim and Dori were very good to work with. The closing with Dennis was very easy, quick and he was a pleasure to work with. Everyone put in extra effort to make sure we were able to close in time despite some delays on our end. I would definitely recommend them to anyone!
Outstanding service very professional very caring understood my needs made it very easy throughout the application process and in the closing process. I highly recommend anyone for Guaranteed Rate
Jim and his team came through for me and I appreciate everything they did to make the loan process easy. Thank you Guaranteed Rate!
Jim Earl was wonderful to work with! Anytime I had a question--he and his staff was ready with answers. This was one of my most positive banking experiences EVER!!!
I was very happy with everything and the loan went very smooth.
Jim and his team are the best! Amazing service! This was the 2nd time I used them and I wouldn't hesitate to go with them again! I would strongly recommend them for any mortgage service needs!
It's always a pleasure to work with Jim Earl & his team!!!
Jim and his team made the process quick, easy and painless.
Jim Earl and his team did a great job. Special thanks to Jim and Ryan Glasper.
Your company took the stress out of the equation and we were very pleased with the whole process!
Jim Earl and his team made the process of refinancing very straightforward. We really appreciated the ongoing contact and careful attention to detail. This is the third time we have worked with Jim and feel very confident in his abilities and have recommended him to others.
Jim Earl and his team were very helpful. They assisted me in achieving all my goals with the purchase of our new home and they provided me with the best options for my situation. Everyone at the office was helpful, considerate, and compassionate during a stressful time in my personal life. Thanks for the good service!
Everyone I needed to talk to was responsive and friendly. The terms of the loan were clearly explained to me and there were no surprises at closing (i.e change in interest rate or loan terms). Thanks!
Thank You for all your help you guys are the best...
Always a great experience with Jim and his team!! They are ALWAYS available to go the extra mile!!!!
After being turned away by several unhelpful Mortgage Brokers, the Team at Guaranteed allowed us to own our Dream Home! Quick, attentive and the way things should be!
From start to finish Guaranteed Rate made my refinance exceptionally easy and problem free. My loan was closed and funded in less than 1 month. I highly recommend using Guaranteed Rate to any one looking to refinance or mortgage a property.
They are a great team, and I highly recommend them to anyone!!
Highly professional and extremely attentive. Their follow up was fantastic.
" I have never had a better organized team of people helping me with a mortgage. I would definitely recommend Jim Earl and his team to all my colleagues and friends. Thanks again! Al LaPorta."
Albert L - Wolcott, CT | Feb. 2016
Jim Earl made the experience painless and walked me thru the whole process. Great job!
Jim Earl and his team are outstanding. They are always there to answer any questions promptly.I recommend them to everyone. Love the online access and updates as to the loan process also.
Timothy M.– Southington, CT | SEP 2015
Jim Earl was excellent from start to finish in this process. This is my 3rd experience with a home loan and 1st with guaranteed rate. This is by far the best, easiest loan experience I've had.
Jason M. – Plymouth, CT | AUG 2015
Jim Earl and his team are outstanding. They are always there to answer any questions promptly. I recommend them to everyone. Love the online access and updates as to the loan process also.
Comment: Jim Earl was excellent from start to finish in this process. This is my 3rd experience with a home loan and 1st with guaranteed rate. This is by far the best, easiest loan experience I've had
Jim Earl was absolutely great to work with. He took the time to walk us through all of the paperwork and really helped us understand the whole process.
Jim and his team do a great job. This is my second transaction with them and I have already recommended to others.
Jim Earl is friendly and personable.
Mark T. – Southington, CT | Feb. 2015
Everyone at Guaranteed Rate were professional and right on top of things! I would recommend them a million times over. Jim, Linda and all of their staff were all very knowledgeable and well trained! From start to finish everything was always in order,done in a timely fashion and that makes for very pleasurable experience!
Arian B. - Wolcott, CT | Dec. 2014