What people are saying... What people are saying... Back to profile
Efficient and timely service
Joseph H. - Chicago, IL | Apr 2022
Easy to work with and very available
Jennifer S. - Buffalo Grove, IL | Mar 2022
John Johnson and his team are thorough, fast, and friendly. I've used them twice now and couldn't recommend them highly enough.
Michelle M. - Chicago, IL | Jan 2022
The people were all great to work with and the process was really streamlined and went very smoothly.
Stephen M. - Wilmette, IL | Dec 2021
John was great to work with!
Stefanie P. - Western Springs, IL | Dec 2021
Exceptional service, great responsive staff, good rates
Francis K. - Park Ridge, IL | Dec 2021
JJ and his team were very thorough, knowledgeable, and extremely helpful in this complex process.
Lauren O. - Oak Lawn, IL | Oct 2021
The Rate Team was very professional and kept me informed throughout the entire process. John Johnson and his Team were Fantastic to work with.
David W. - Yorkville, IL | Oct 2021
John Johnson and his team were great. They were responsive and dependable. They made the process of buying our first home very easy and as stress free as possible.
Tiffany C. - Chicago, IL | Oct 2021
Everything went so smoothly I hardly had to think at all.
Jeremy M. - Chicago, IL | Aug 2021
It was easy, and everyone was very helpful and willing to answer all my questions, and quickly.
Sandor W. - Chicago, IL | Sep 2021
They make the process very easy- good communications & instructions from the GR team, and the web portal for managing documentation is very user-friendly.
Kevin H. - Chicago, IL | Jul 2021
It was a pleasure to work with John Johnson and Jess Dean.
Mary B. - Chicago, IL | Jul 2021
I havee recommended GRate and specifically John Johnson to my real estate clients for over 20 years, and have always been week cared for.
India W. - Chicago, IL | Jun 2021
great communication, great team
Joachim S. - Chicago, IL | Jun 2021
Because everyone was really responsive and helpful. The Flash Close was feature was really awesome.
Michael A. - Chicago, IL | May 2021
Lots of attention. Low rates.
Sharon K. - Chicago, IL | May 2021
JJ and the team were super helpful and I feel I got essentially the best terms I could have in the market.
Griffin D. - Chicago, IL | Apr 2021
John Johnson and his team were very helpful! They answered in 5-10 minutes even on Sundays
Natalia E. - Chicago, IL | Apr 2021
I have done numerous mortgages and refinances with you and they have always gone smoothly.
Matthew H. | Mar 2021
Very organized and know what they are doing.
C V. | Mar 2021
The process was so easy and every step of the way people were helpful letting me know what was needed, seeing if I had questions, etc
Agnes P. | Mar 2021
We have done two mortgages and 2 refinances with Guaranteed Rate the the experience has always been positive
Jodie R. | Feb 2021
I always have pleasant experiences working with Guaranteed Rate.
Michelle M. | Feb 2021
Good mortgage rate; easy refinance process; knowledgeable team members
Esther N. | Feb 2021
great communication and exact numbers Everything went as expected
Michal E. | Aug 2020
always upfront pricing, fast processing & closing
Anne-Marie P. | Feb 2021
Excellent service. Staff are polite, patient and efficient.
Emma A. | Aug 2020
Everybody is so responsive and knowledgeable.
Susan A. | Sep 2020
Easy and fast process, loan officer answered all questions and very friendly, helpful with paperwork.
Mehdi H. | Aug 2020
Because everyone on John Johnson's Team did a great job!!!
Robert G. | Sep 2020
Working with John and his team was a very pleasant experience. Also we were able to get a lower rate than the original mortgage lender we started working with. And the Guaranteed Rate technology for checking our finances and the flash close system was super convenient and easy to use.
Rachel C. | Aug 2020
Great service, rate and communication.
Todd H. | Sep 2020
Concise and accurate information all the way through the process and in a very timely manner.
Joseph H. | Nov 2020
Because I love working with John Johnson, Anne Mansfield and his team. They did my mortgage last time.
Kim C. | Jan 2021
very professional; excellent service
Jessica C. | Aug 2020
they were easy to work with
Kathryn S. | Sep 2020
Excellent service from all involved in the process.
Kathryn S. | Oct 2020
Because I had a great experience with Guaranteed Rate.
Sorina O. | Nov 2020
Team was very helpful throughout the process.
Gabriel G. | Jan 2021
John Johnson is extremely responsive and very helpful. This is the 3rd time we've utilized him for a loan, and every experience has been great.
Andrew M. | Jul 2020
Always fast, clear, and helpful.
Sean C. | Jul 2020
Great service, attentive team
Sergio C. | Jul 2020
Have used you guys for years and always great service.
Matthew C. | Jun 2020
Easy to use; fast responses; everything is very straightforward! This is my 2nd refi with Guaranteed Rate, and I'd gladly do another if rates fall even lower, ha ha.
Kent N. | Jun 2020
John and Rob were very responsive and great to work with.
Steven L. | May 2020
I have used GR multiple times and the process is efficient and quick
Nicholas S. | May 2020
The people who worked on my loan were the definition of attentive, seemingly available 24/7. Everything was also incredibly straight forward and doc review went very quickly.
Eric H. | Apr 2020
The team I worked with was very professional and made the process simple.
Jonathan N. | Mar 2020
This is my second financing through John Johnson, and I can't imagine someone more helpful or proactive throughout a process.
Andrew M. | Mar 2020
Whenever I had a question someone responded VERY quickly, that is a customer service style that I find excellent.
Patrick M. | Mar 2020
John Johnson and his team were excellent throughout the entire loan process.
Kenneth H. | Mar 2020
Smooth process, efficient communication, knowledgeable and professional service
Adrienne E. | Feb 2020
JJ was great at explaining everything and answering my millions of questions. The portal to upload documents made it so easy and was extremely organized.
Danielle M. | June 2019
Guaranteed rate was easy to work with. They provided answers quickly and clearly explained the closing process.
Crystal B. | Jan 2020
My loan officer John Johnson and all of his colleagues who worked on my loan were a pleasure to work with. They were all very responsive. This is the second time I worked with John and I would do it again.
Vicki G. | May 2019
Thank you to JJ for being patient and answering all of my questions. Everything was completed very quickly. Thanks again!
Cristina P. | April 2019
Great experience, everyone we worked with was very knowledgeable and helpful during the whole process. Most efficient and streamlined loan process we have ever gone through.
Vicki Z., October 2018
Second experience with Guaranteed Rate; first time was a refinance, this occasion for a home loan. Worked with John Johnson both instances. He is always prompt in responding to my inquiries and providing guidance through the entire process.
Gregory A, | October 2018
John and his team were quick to respond and made my end as easy as possible.
Patrick M. | June 2018
I have worked with John many times and he makes the process easy and seamless. I recommend him often.
David R. | June 2018
John Johnson was most helpful as well as his team. Will definitely come back to GR when it's time to refinance.
Molly B. -Highland Park, IL | MAY 2016
2nd time using Guaranteed Rate, JJ (John Johnson) and his team were awesome. They kept me up to date on progress, sent me reminders when I owed information, and were very responsive to all my questions - including answering late evenings and weekends. Will definitely use JJ again in the future.
Amy V.- Lisle, IL | MAY 2016
Have used John for three mortgages and I never have any struggles with this process.
Marta M. – Chicago ,IL | JAN 2014
I've worked with John Johnson for years and he's great.
John L. – Winnetka, IL | June 2015
John Johnson was always available for questions and reachable during our bidding process to make sure we could afford the house we were bidding on.
Elise M. – Oak Park, IL | June 2015
John Johnson and his staff are the greatest
Charles R. – Lisle, IL | Mar. 2015
John Johnson provided excellent and personable service.
Susan A. --Chicago, IL. 10/20/2014
John Johnson was great to work with. Very responsive and made it an easy process.
Jennifer G. -- Chicago, IL. 10/01/2014
John and his team were excellent! They were very responsive and provided information in a timely fashion!
Christopher W. -- Glenview, IL 8/27/2014
John Johnson went over and above the call of duty. He really helped me connect the dots and set my mind at ease. I would recommend GR and in particular John Johnson without reservation.
Robert F. -- Downers Grove 5/19/2014
"It could not have gone any smoother, JJ did really really well, it was a really smooth process. We've heard nightmare stories but this was nothing like that. Everything was so easy! We'll definitely be using them again in the future and be telling our friends about our experience."
Maria M. -- Chicago, IL. -- 10/2013
Hey check out the amazing review from David about John! “I had a first-rate experience with John Johnson and Anne Mansfield of Guaranteed Rate. They were very responsive to the questions I had during the process and worked to accommodate a quick closing due to some travel that I had planned. They made the appraisal, loan application, closing and approval process very easy with no surprises! John and Anne kept us informed of the status of the loan during the whole process and followed through on every item in a timely and efficient manner!”
David W.-- San Carlos, CA -- 04/2013
I have dealt with Guaranteed Rate twice over the course of my home buying process. Dealing wtih John Johnson and Anne Mansfield was the easiest process I ever went through. They both were extremely through and accessible. They also provided different options and explained the options in everyday terms.
Bradley B. - Chicago, IL 9/2011