What people are saying... What people are saying... Read more
Great people to work with-Justin and Cheryl. Very professional and responsive.
Henry R. | Aug 2020
They were professional and made the process as easy as it could be!
Margaret R. | Aug 2020
Such a smooth, fast, reliable process. Great communication and follow-through. Easily reachable.
Rosemary C. | Aug 2020
We got through the complicated process and everyone was very nice and helpful.
Adrienne N. | Aug 2020
Communication and the simple e-signing of documents was very good
Douglas B. | Aug 2020
Justin Lopatin and his team were conscientious and very accessible throughout the refinancing process.
Thomas U. | Aug 2020
Justin and his team were always willing to answer my many questions. Although I am sure we were not their only clients, they made us feel as though we were their biggest priority always. I very rarely got a voicemail, someone ALWAYS picked up the phone. Justin's team came highly recommended by a trusted childhood friend. From the offer date to closing was well less then 30 days. I think it was 21 days. I cannot recall exactly. As I am a first time home buyer I was not aware that this is record time. My family, my realtor and friends have asked for Justin's information.
Jehan R. | Aug 2020
Very efficient process and communication, good rates, friendly staff and is great at explaining items to first-time buyers
Christopher H. | Aug 2020
great customer service, professional, timely responses
Brendan A. | Aug 2020
Smooth process and Justin and Cheryl were helpful
Natalie B. | Jul 2020
Very helpful and made the process easy
Joseph T. | Jul 2020
They did outstanding work and were so quick and efficient
Kevin M. | Jul 2020
Great service, clear communication
Di W. | Jul 2020
this is at least my 3rd time working with the team there and I find them to be very helpful and responsive and I always get a great rate.
John S. | Jul 2020
They did everything they promised to do! If I had a question I was able to get an answer.
Janis H. | Jun 2020
They were kind, responsive, and wildly helpful
William H. | Jun 2020
Was easy to work with and the portal and straight forward.
Thomas W. | Jun 2020
They were so thoughtful and supportive throughout the entire process. We never felt rushed and always felt like our questions were addressed and that they always presented multiple options and explained everything thoroughly. As first time homeowners they kept it as stress free as possible!
Heather P. | Jun 2020
Justin, Cheryl, and the team were great. Efficient and thorough.
Joseph R. | Jun 2020
Justin and Team are excellent! Love that Justin is a straight shooter and available.
Matthew M. | Jun 2020
Justin and his team are truly the best I have ever worked with in the financial industry.
John G. | Jun 2020
Easy online great customer service by Cheryl Wendy and Justin
Mary P. | Jun 2020
Great service and always ready to help. It was my second time working with Justin Lopatin and his team - din't miss anything again!
Gaurav R. | May 2020
Great communication throughout the process and everything was easy to do online.
Nancy T. | May 2020
Service and attention to detail. Very accesible and responsive to my questions.
Rosa Maria G. | May 2020
Extremely easy to work with and they were very responsive with any questions that I had.
Beth L. | May 2020
Justin and team are great! Process is easy.
Julia B. | Apr 2020
Responsiveness and efficiency in processes.
Monique S. | Apr 2020
great loan officer; team is friendly and willing to help and explain. Always available.
Amanda D. | Apr 2020
Justin and the team were highly responsive to any questions I have and I felt like I had all of the information I needed to make a confident decision and move through the process relatively easily. Guaranteed Rate offered me the best options in terms of rates and closing costs while Justin and his team made me feel like my questions were all important. Guaranteed Rate also was able to quickly adapt to the changes necessary because of COVID-19 for a safe close.
Erin B. | Apr 2020
Absolutely love working with Justin and his team. There is total trust.
Barbara S. | Mar 2020
Was a first time home buyer, and Justin Loptain was great to work with from start to finish. He patiently answered all our questions and was transparent about the process throughout. He was super professional but also seemed like he cared about the buyers and worked to get the best for us. Thanks, Justin!
Anne H. | Mar 2020
Justin, Mellisa, and Megan are fantastic to work with.
Dennis B. | Mar 2020
They made the process smooth and easy.
Jeffrey L. | Feb 2020
The process was quick and relatively easy.
Anna W. | Nov 2019
The experience was good and smooth.
Dyan C. | Oct 2019
I had a great experience working with Justin Lopatin!
Brian M. | Oct 2019
My loan team was on top of everything and were prompt to respond to any questions I had. They made it possible for me to close in such short notice, I don't think I could've done it without them. Honestly, the best team anyone could ask for.
Gracie O. | August 2019
Justin Lopatin and his team were amazing. This is our second time purchasing, and the first experience (10 years ago) was nothing like this. They truly made the experience as good as it can be, especially given how stressful the process is anyway, it was so nice to not have added stress from this part of the process.
Olivia S | July 2019
Justin Lopatin and guaranteed rate combined made this the best experience I've had. Thank you
Thomas S. | July 2019
Justin and his team were fantastic. They kept me informed every step of the way and let me know what to expect.
Brian B. | April 2019
Justin went above and beyond to make sure the process was as easy as possible for Tina and I. Really exceptional service and someone that we would definitely use for our next purchase.
Jeremy D. | April 2019
Justin Lopatin has going above and beyond for me without me even requesting it. He has pulled through for me on two separate occasions and I could not have been happier.
Suzanne G. | March 2019
Justin and his team were fantastic. Couldn’t be more satisfied.
Evan S. | February 2019
The whole process from start to finish was an amazing experience! I can't thank you enough for the support along the way!
Sara H. | January 2019
I dealt with three different people thru the loan process, Justin, Melissa, and Megan. They made it so easy and made me feel safe and secure. It is a very scary thing taking on a new mortgage, but having them on my side made it pleasurable.
Barbara S. | October 2018
Justin and his team are the absolute best!
Melissa T. - October | 2018
I can't say enough about Justin Lopatin and his team, including Melissa Clement! Everyone was very knowledgeable and extremely helpful throughout the entire loan process. As a result of my positive experience, I will definitely work with Guaranteed Rate again as well as refer others.
Joseph F. | September 2018
Very straight forward, kept us informed on status and electronic signatures made it easy to transact business without interrupting our schedules to make appointments
Roosevelt C. | October 2018
Justin Lopatin is absolutely amazing! He made it so easy for us to purchase our very first home, I love how responsive he was and made it all possible. THANK YOU!!!
Marie M. - September | 2018
Simple process, Informed at al times, Great Online TO DO LIST Justin guided me through a fast purchase and addressed every aspect of the Loan, every timeline was met before the deadline. Thank you Justin.
Octavio A. | August 2018
Awesome experience and quick turnaround on my closing! Justin was very professional and committed to tight timelines.I would definitely recommend him as he understands customer's needs and provides with best available options.
Gaurav R. | August 2018
The whole team working with me to get a Cash Out Refinance was easy. I especially like the fact the Closing officer came to my home for me to close and was willing to go to my husband work, who got called in at last minute to sign his portion. Great team work Guaranteed Rate! Thanks again!
Christine K. | July 2018
I thought the process was easy. I am an especially huge fans of my team - Justin Lopatin, Nicole Thompson, Timothy Schabes and Joanne Buccieri. Everyone provided great counsel, they were responsive in a timely manner and kept me updated. They jumped on any and all requests, got our loan done in a timely manner and always presented me with options. I also liked the online portal. They made a hectic and stressful time easier. I was impressed. I also had to stop by the office and loved the energy in the office.
Lauren R. | July 2018