Very easy and quick process, Joe Cafiero is very help and answers questions/emails quickly. I would use Joe again and recommend him to everyone.
Kimbrali G. | July 2019
Joe Cafiero is great to work with. The process is easy. My positive experience with a previous refinance with Joe and Guaranteed Rate made it easy for me to choose them for this home purchase mortgage.
Lori J. | June 2019
Guaranteed Rate gives me good rate, and customer service is excellent!
Emily T. | June 2019
Joe had our best interests in mind! He scored us a lower rate after the initial rate lock!
Timothy R. | June 2019
Joe was very supportive of us during the process. We had an earlier loan fall through because of the appraisal and we were so happy that we ended up with Guaranteed Rate. We got a very personalized experience and lots of help from Joe.
Zoe R. | January 2019
It was a pleasure to work with Joe and Guaranteed Rates. He made the process very easy and was always available to answer our questions and concerns immediately, even if it was in the late evening or a weekend. We highly recommend Joe and his team at Guaranteed Rates!
Philip Z. | December 2018
This is the second time I used Guaranteed Rate they made the refinance process easy and efficient . Joe's team was always professional , pleasant and accessible if I had questions.
Nicole j. | JULY 2018
This is our second mortgage through Joe Cafiero and Guaranteed Rate. Very responsive and thorough. AP
Adam P. - May | 2018
Every person on the team was amazing. This is the first time I was buying the house on my own, and I was very stressed and worried, but was pleasantly surprise how easy you made it. My biggest thanks are to Joe Cafiero - I appreciate his professionalism and understanding a lot.
Joe is a life saver. Thank God for both Zillow and Joe is all I can say. After having contacted several brokers etc., I kept running into a major hurdle, my student loans and more specifically Income based repayment. I was to the point where I was ready to sell my business and move out of state because I couldn't secure financing based on the way lenders were calculating my student loan payments. Joe came to the rescue and I closed on our dream home a few hours ago. Thank you Joe!
Phenomenal experience working with Joe, a true best in class mortgage professional with a fantastic processing team. Made things as painless as possible and very quick to respond to questions. Almost everything was done online and when I needed to talk to a live person, someone would call right away (unlike many "online" lenders). I had ample time to review all the closing docs prior to settlement. I would wholeheartedly recommend Joe and GR - he's the real deal.
I want to thanks Joe Cafeiro for his help very professional person
Eric T. – Philadelphia, PA | Apr. 2015
Joe Cafiero was prompt returning calls and Denise Fields extremely helpful and patient!
Maureen C. -- 11/17/2014
I normally don't stray from face to face services but Joe got our business because he answered our questions online and was very thorough and direct and didn't even ask for our business up front. We are very happy to have worked with him.
Jaleel D. -- Long Pond, PA, 2/21/2014
“I cannot stress enough how much Joe Cafiero rocks! He should really get a bonus. This is the second time I've gotten a loan with Guaranteed Rate because of him and it went through in just two weeks! He is always on top of what is needed and when it is needed. He was just very knowledgeable and made it easy to get my loan completed. We worked really well together, I have already come back and I will do it again.”
Kevin G. --Malvern, PA. -- 9/ 2013
“Joe Cafiero was very helpful and answered our question quickly even though we had a lot of questions, he never seemed annoyed or rushed through answering us. He was great! We had a difficult situation with some past credit issues, but Joe and Teresa Falkler, who handled our paperwork, worked hard to help us through this process and approved. The communication was very good, we received emails back with answers quickly. We were happy that Debbi came to us for the closing, that made it so much...
Kimbrali G. --Millville, NJ -- 5/ 2013
Hey, check out this amazing review from Fuji about Joe!
“Thanks to Joe Cafiero, Teresa Falkler and the rest of the team for the refinancing. It seemed like divine intervention to have been connected to him and his team at Guaranteed Rate. Joe assured me each step of the way by responding with careful consideration to my concerns. He was professional and responsive. I am looking forward to sending people your way!”
Fuji K. – Chalfont, PA – 5/2013
We worked with Joe Cafiero at the Superior Group and 'Phenomenal' is really the best word to describe our experience. As first time home buyers, we quickly learned that the buying process can have some twists and turns in this market -- but having someone like Joe in your corner really smooths the process. We shopped around and by far, Joe offered the best rate and the absolute best customer service. He was extremely helpful from the first email to closing, answered all of our many questions,...
Carmen & Michael Hammond
I just wanted to say that it was a pleasure working with Joe Cafiero. I have had the pleasure of closing two homes with Joe, and he was extremely professional and responsive to all questions throughout the entire process. I was always up to date and informed thanks to Joe's "superior" customer service. I will definitely recommend the Superior Group to friends and family. Thanks Joe!
Joe Cafiero's knowledge and attention to detail were evident from his first reply to our request for a mortgage quote all the way to our settlement. As first time home buyers we seemed to face a dilemma about every decision of our mortgage process, from interest rates to flood certifications, and Joe's clear explanations came to the rescue each time. We not only benefited from his experience, but we enjoyed his candor - and that he was easy to communicate with both on the phone and online. He...
Peter Marinari & Elise Wei
Working with Joe was a pleasure. He made sure everything went smoothly with our mortgage application. Since we were first time home buyers, he took the time to explain every step of the process in detail. We would definitely recommend using him!