What people are saying... What people are saying... Back to profile
Extended knowledge and friendly staff.
Dane S. - Crown Point, IN | Sep 2021
Mark is great! We worked with him in the past and followed him to this location.
Jessica M. - Sioux City, IA | Sep 2021
Quick closing, no issues or problems
Jacob W. - Celebration, FL | Jun 2021
Joe Fazzini is the man. The process was easy and low stress
Joshua D. - Indianapolis, IN | Apr 2021
Feel like I got a competitive rate and the automated process worked pretty well.
Roy A. - Livingston, TX | Apr 2021
The process was of having to complete application online was easier then expected. Agent was always available for questions.
Cynthia D. - Richmond, IN | Apr 2021
Kelly Foote went above and beyond of what was expected and required of her to help us get into our new home
Zachary M. - Clarksville, TN | Apr 2021
Fastest mortgage loan I ever did
Sally D. - Cedar Lake, IN | Apr 2021
Leah Vega made the home loan process smooth and easy for us! From start to finish, she was extremely communicative, prompt, and friendly. She provided us with 10/10 customer service!
Alexandria N. | Mar 2021
Quick turn around, clear communication, easy to use online tools
Sarah V. - Indianapolis, IN | Apr 2021
Because Anthony Valentino and his team gets it done
Blake D. | Mar 2021
Excellent communication with my mortgage broker Leah James
James B. | Mar 2021
The process was easy and seamless!
Melissa B. | Aug 2020
Excellent customer service, extremely responsive, and made sure to walk through everything in great detail
Brandon B. | Aug 2020
My loan agent Amanda Anderson and her team were amazing and couldn't have performed better
Norman O. | Nov 2020
Guaranteed Rate worked hard to close on my mortgage on time and I appreciate it. I also liked that everything was online, using technology to the best of it's abilities to streamline the process.
Eberechukwu O. | Aug 2020
Joy, Priscilla and the entire team made the process seamless
Demario B. | Nov 2020
From the beginning of the process, Joe was very helpful and quick to respond to any question we had along the way.
Zachary E. | Aug 2020
Frustration free experience and a good rate.
Bridget P. | Sep 2020
Joe Fazzini did an incredible job for us and made the whole process simple. He was able to get a fantastic rate and close faster than anticipated.
Joseph C. | Oct 2020
From the beginning Kevin Holmes and his team maintained clear lines of communication with me. All docs prior to closing were completed via DocuSign and I received frequent updates during the process. This was very convenient and allowed me to stay informed. Along the way, Kevin explained every step in great detail which was reassuring.
Francis M. | Nov 2020
Communication and helpful people and easy to use website/document upload process
Michelle L. | Jan 2021
Communication was excellent. Concerns/questions were addressed in a timely manner and timeframes were short. Overall a very efficient process.
Robert S. | Jul 2020
Professional and knowledgable staff. Attention to follow through.
Theodore D. | Jul 2020
Guaranteed Rate has been great. Primarily the interactions I've had with my rep Joe Fazzini has made the buying of my home and the refinancing of my home extremely easy. He's basically available 24/7 (called him this weekend actually to talk taxes) and has been able to answer all of my questions within a short time period. I recommend Joe and Guaranteed Rate to anyone who is looking to buy, refinance or just learn more about the home buying process.
Garrett B. | Apr 2020
Joe was fantastic to work with. The ease and use of your online system was incredible:)
Stephanie H. | Jun 2020
Everyone was very easy to get a hold off and promptly answered all of my questions. Online document signing process was simple and seamless.
Therese S. | Apr 2020
The transaction was fast and very professional Team.
Brian W. | Mar 2020
Great people who worked with me every step of the way. Excellent communication so I knew exactly what to provide and when.
Frank K. | Feb 2020
The process was super easy and quick. I did not have any issues and didnt even have to use a computer. Most importantly, Joe was a great mentor through the whole process.
Connor F. | Oct 2019
Joe did a great job. He was there for me with all of the questions I had, and he always told me the truth. He was very patient and very personable. If we every needs to refinance or buy again, we would choose him without a doubt.
Trevor A. | June 2018
Working with Guaranteed Rate made the stressful loan process a breeze. My loan officer Joe Fazzini was very professional and proactive in collecting required documentation early on in the process to ensure a smooth and quick underwriting. I definitely would recommend to friends to work with Joe to get financing if they were buying a house.
Matt S. | June 2018
Very pleasant experience. Joe and all the staff were very efficient. Thanks
Elwood R. | May 2018
Because of the young man who started our homeownership process, and was there for us to the finish. Tanner Graham (with the exception of the actual closing) was very respectful patient, and very positive as well as encouraging to my wife and I when we needed it the most.
Arnold W. - Whitehouse, TX | Nov 2023