TestimonialsCustomer testimonials Back to profile
Joe Richardson was a fantastic loan officer. He assisted me and explained every step in the process. He returned my phone calls or emails immediately, and he had an excellent knowledge of the mortgage loan process. I would highly recommend him to others in the future.
Leonard B. | August 2019
The usual excellent experience! Joe Richardson is great and I will be recommending Joe to others.
Neal M. | July 2019
The on-line process of tracking the loan process and submission of documents made everything so easy!
Scott B. | July 2019
Joe did an amazing job helping me with my loan. He made the transition a very smooth and easy process. We also ran into a few a obstacles with the condo building where Joe went out of his way to make sure the issue was resolved. I would highly recommend Joe Richardson to any friends or family members looking to take out a loan.
Ryan D. | July 2019
Joe Richardson was amazing to work with, and I feel extremely fortunate that I had him leading the way through this entire process. I would recommend him to all of my friends, family, and colleagues that ever need assistance purchasing a new home.
Rudy N. | June 2019
Joe Richardson was incredibly helpful, professional and kind. His communication was outstanding and he and his team made everything very easy for me. I am very pleased with the service I received.
Nora J. | July 2018
Joe is PHENOMENAL! Thank you for all your hard work!
Tyler P. | April 2018
I wanted to let you know how pleased I was with the service of Joe Richardson. I first met Joe several years ago when he was at Bank of America. When my son Gregory purchased a condo recently I was not happy with the service he was getting in procuring his mortgage. So I remembered Joe and called him. This was not a big mortgage but Joe treated it like this was his only one. There were some hang ups along the way but Joe persevered and at the end all went well and Joe stepped up to the plate in a big way for my son. As an attorney who works for State Farm I know Remarkable Customer Service when I see it. Joe provided it and well represents your company.
Bruce D. - 4/13/16
Joe Richardson is the best loan officer I have ever dealt with. I have been in the real estate business since 1997, and never dealt with someone who was more dedicated to his client. Joe took an impossible situation, and closed in record time. We were two months into a house purchase with a major bank. For some reason, the bank was not able to close within the guidelines they set. Joe was called, and from scratch to close was eleven days. He worked relentlessly for us and stayed on the case literally twenty four hours a day until we closed. This included a very long and late Sunday evening. He was in constant contact with us, the seller, and the closing company all the way through. You have a gem in Joe Richardson, I can't thank him enough.
Charles W. - 9/17/15
Joe - Thank you so much for your help I have no words to thank you enough. It's a dream come true after trying for our loan with different lenders for the past 4 years you are the only one who did it very perfectly in such a short time. Thanks again for working on my loan even when you were sick. Today I have a good loan with good interest rate, good home insurance, auto insurance is a plus and you helped me with my closing papers as my attorney was late. Me and my husband really appreciate your work from the bottom of our heart. we need people like you in the mortgage industry. GOD BLESS YOU!
Taheseen H. - 12/18/15
My loan officer Joe Richardson went above and beyond to meet closing deadlines that were crazy, not to mention tolerate unacceptable and rude behavior form the seller's realtor. Joe did great under pressure and remained professional at all times through a very stressful and uncomfortable couple of days.
Alison W. - 9/8/16
It gives me great pleasure to write this well deserved review for Joe Richardson. If someone can be called a super lender, that would be definitely him. I have been through this process before with other lenders for my past home purchase and refinance, but this experience was truly fantastic and the loan process was a cake walk. Once I had a contract in place, it took Joe exactly 8 days to process and give clear to close we closed on the 9th day and moved on the 10th day. Joe was responsive throughout the process, he has in-depth knowledge of what underwriters expect and the way documents should be placed. Moreover he was always directly in touch with the underwriter, that’s one benefit of going with Guaranteed Rate; they have everything in one location. Joe was proactive at every step, he didn’t wait for the documents to be requested, instead, he always asked me to get the documents before hand. He maintained very good relation with my Attorney and seller’s attorney and himself came to the closing when it was not even required. My Friends and family are already amazed with Joe’s Service and I cannot stop talking about him, I highly recommend him to anyone who needs lending help.
Taranbir S. - 7/20/15
Joe Richardson was by far the best loan officer I have ever worked with. He understood my unique situation immediately and his years of experience and knowledge him to quickly choose the best approach to put me in position to get my loan approved. Joe kept me well informed throughout the process and gave me a heads up when there was an issue or a change of some kind. He was cool, calm and collected when I was on the verge of tearing my hair out and got glitches attended to promptly and correctly. Joe made a process that is ripe for frustration and confusion a pleasant and smooth ride.
Diane B. - 7/7/15
Joe Richardson is one of the most professional, and effective mortgage related businessman I've every known or dealt with. Long before dealing with him on a necessary HARP refinancing effort on our home, I worked in a firm having a mortgage servicing division within it. So I know of such individuals. Joe was able to troubleshoot with ease a process that, before that, had been a nightmare for my wife and I with our existing mortgage holder...and was able to do so in a fast, assured, and very professional basis. I'd recommend him above all others.
Ken A. - 4/23/15
Joe Richardson is an outstanding loan officer that is attentive to the needs of his clients and always responsive to any questions during the process. Thanks - as always it was a pleasure dealing with you Joe.
Greg L. - Wilmette, IL
I am so grateful to Joe for making my refi easy and convenient. I felt as if he sincerely cared about my experience. He also is helping my son get his first mortgage and offered him advice he needed. Thanks Joe!
Dee H. - 3/1/15
Content error - TypeError: Cannot read property 'ContentType' of null