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Patti Stemper, John Berger and Jason are a fantastic team. I have completed 3 transactions over the past 2 years.
Shawn S. | Dec 2019
Service was quick and efficient.
Jaclyn U. | Dec 2019
The entire team is amazing and regardless of the size of the loan you feel like a million-dollar customer. They also went above and beyond to work with a title issue for us. So grateful!
Melissa E. | Dec 2019
They were easy to work with
Jennifer W. | Dec 2019
The team was incredible they were by my side through out the whole process and treated me like family. I have never been treated so good.
Elizabeth H. | Dec 2019
Service was quick and efficient.
Jaclyn U. | Dec 2019
The team is great! They care about what's important to me and my family!
Catalin M. | Oct 2019
Total professionals throughout organization.
Anthony P. | Oct 2019
Quick response, smooth process, close on timeline
Yi Z. | Oct 2019
Everyone was very professional and helpful. We had a great experience.
Aaron S. | Oct 2019
Staff!! Jason, John, and Patti
Stephanie J. | Sep 2019
Very professional and timely
Frederick N. | Sep 2019
Great service, wonderful team
Ana M. | Sep 2019
We had a wonderful experience with GR. Thank you so much. I have already recommended the team I worked with to my friends who are interested in Home Buying and Refinancing.
Michael V. | Aug 2019
John and his team were great to work with. They were responsive and helped us find the best options to meet our needs. Would highly recommend them!
Elizabeth M. | August 2019
Jason Micek and John Berger are great. So professional, responsive, proactive, and really know how to manage a smooth process. Also, having an insurance product folded into the offering was convenient (Jeff Robinson was great), and saved me money.
Erik V. | Aug 2019
I thought getting a mortgage would be the most difficult part of buying but it was the easiest. Everyone was extremely responsive and reached out to me every step of the way.
Erin M. | August 2019
John did a great job with follow up and explaining everything to a level I could understand. I felt very comfortable making decisions that could have been very stressful. Was very pleased to have worked with him.
Kristen N. | June 2019
Guaranteed Rate was recommended by two very close friends, and I am very happy they sent me here. John Berger and his team were amazing every step of the way. The loan process, which I have had a rough past with, went extremely smooth and I appreciate that more than anything. Would definitely recommend John and his team to anyone. Thanks again for the great transaction and making my experience feel effortless on our end!
Ryan R. | June 2019
Jason, John and Tom are all awesome! Great team.
Catalin M. | May 2019
Jason was fantastic. He was informative and detail-oriented when I needed more depth of information to make a good decision, consistently kind, and full of positive energy. I feel lucky to have been connected with him. Great work!
Paul S. | May 2019
Jason Micek and the entire Berger/Micek Group were fantastic to work with. I am very satisfied and have already recommended the group to friends / family and colleagues. Thanks Jason
William V. | May 2019
Tom Douglas was outstanding. Our loan would have not got done without him.
John G. | May 2019
John Berger was exceptional every step of the way but also all of the other members of the team. All emails were responded too very quickly and each and every person was willing to explain in detail. Thanks again to everyone.
Thomas L. | April 2019
Great experience working with Jason and his team. He was extremely communicative and even though we faced some hiccups/challenges with getting info from the HOA he really held our hand through our first time home buying process.
Alex C. | April 2019
What an amazing experience this loan process was. John Berger was so patient and helpful through out the entire process start to finish.
Megan M. | April 2019
I was simply blown away by the patience, professionalism and care Tom, John, Jeff and everyone else who assisted me with getting approved for my new home. Every single one of my emails were answered quickly & phone calls were returned the same day. I would highly recommend Guaranteed Rate.
Laura A. | March 2019
The John and the team were absolutely amazing and took care of my every need and concern. I have never been treated so well and the process was super easy everything was explained and I am very happy and have used Rates Guaranteed and would use them again anytime and will recommend to everyone.
Elizabeth H. | March 2019
This was my 2nd home purchase with Guaranteed Rate, and it was even easier this time. Can't imagine going through the process any other way.
Michael S. | February 2019
John Berger and the entire team are fantastic! Buying a home can be so overwhelming but I never felt alone at all throughout the process. Each step of the way was explained thoroughly. The team was responsive and efficient which is necessary in today's market. Beyond that, I'd like to thank them for caring for me on a personal level. John especially was a lifesaver to us in this process. The passion he has for his job, his ability to manage up every member of the team, and the way that he was genuinely invested in us over the last 6+ months made all the difference. I have been and will continue to tell my family and friends that your team is the way to go. Thank you!
I've been working with John Berger for the past twenty years and was very confident his team was going to handle my mortgage refinance to the best of their abilities. It was an extremely smooth and fast closing and could not have been happier with everything. Thank you.
Anna A. | April 2018
John Berger was wonderful through the entire process. He is a true asset to Guaranteed Rate.
Julie L.- Clarendon Hills,IL | MAY 2016
We appreciate everyone at Guaranteed Rate who worked so hard for us. They were accessible and responsive. John Berger is the shining star here. He is professional, thorough, and able to explain everything so well. We were always able to reach him and felt like he was really committed to making the process a smooth one for us. We appreciate the experience he brought and so did our Real Estate Agent.
Robert S.- Grand Beach,MI | MAY 2016
While refinancing these days can be an arduous process, John and his team at Guaranteed Rate did a great job and made the process as easy as it could be. John gave me a detailed list of everything I needed up front and was always quick to respond to any questions. Most importantly, there were no surprises throughout the entire process. They got the approval quickly and accommodated my schedule by sending a notary to my home for the closing. I would highly recommend using John for your loan needs.
Chris Cox, CFA – Chicago, IL
John Berger and the whole team (Elizabeth Carsi and Christen Caliendo) were amazing to work with throughout the loan process! John was extremely thorough in prepping me for what to expect from beginning to end and was highly responsive to every little question I had. He eliminated any potential surprises, but keeping me informed and educated on each step. Elizabeth and Christen were also very helpful with the details pre and post approval - always responded quickly to my questions and reminded me of critical steps to keep the ball rolling. Thank you so much!!!
Missy Eck – Westchester, IL
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