What people are saying... What people are saying... Back to profile
Excellent responsiveness and communication.
Patricia K. - Torrance, CA | Mar 2022
The professionals at GR were great to work with, very knowledgeable and extremely helpful.
Troy M. | Mar 2021
Always do business with G-Rate
Brian C. - Aurora, IL | Nov 2021
We''ve been dealing with John Shaw since 2010 and have always had top notch service from him and his associates.
Mark D. | Feb 2021
Great team, easy to work with
Charlene S. | Nov 2020
I have always had the best experience with John Shaw from GR. He and his staff always answer my questions/emails promptly. It is a very stressful time and they always help me to feel better and remain calm during the process. I have already referred my neighbor.
Christine K. | Feb 2021
My agent was John Shaw. He was courteous and knowledgeable. He was able to get me everything I asked for.
Juan M. | Nov 2020
Low interest rate, ease of the process
Jane E. | Aug 2020
Fast, responsive and good rates.
David M. | Oct 2020
The whole team was really easy to work with, responsive, and patient. You also had very competitive rates and closing fees.
Kristin N. | Nov 2020
Consistency and ease of the process
Ryan D. | Apr 2020
Been working with John Shaw for years and he is fantastic to work with and very responsive. Kudos to the entire team.
Jerry L.- Weston, FL | MAY 2016
John Shaw is the best!
Jess J. – New Lenox, IL | Apr. 2015
John Shaw is awesome! I trust him to look out for my best interest. I will refer as many people as I can to him.
Joseph C. – Antioch, IL | Feb. 2015
John Shaw was fantastic! He has such great customer service style and responsiveness!
Andrew K. -- Evanston, IL 6/13/2014
“We've worked with John Shaw and his team at Guaranteed Rate several times because they have had some of the best rates. The fact that they made the process smooth and made the closings convenient for us are major perks as well. We will continue to use Guaranteed Rate for purchases and refinances!”
Ryan D. – Downers Grove, IL – 4/2014
Hey check out the amazing review from Bonnie about John! “The step by step instructions made it very clear as to what was needed on my part. John interviewed me via phone and this was a huge help as I was so busy with work on my way to an important client meeting! He gave me expert advice to make sure my loan went through smoothly. John Shaw is very professional and follows up quickly, which is why I have already referred him to friends!”
Bonnie. S -- Chicago. IL -- 02/2013
Everything went well, just as expected. Procedures and expectations were clear, up front, and the entire process went forward at a very expeditious rate. This is our second time using Guaranteed Rate, and we would use them again in the future. John Shaw is a top shelf professional to work with. I've recommended Guaranteed Rate to others in the past (one of which refinance through you), and will continue to do so.
Martin B. Yorkville, IL 2/2012
Everyone involved in the process made sure I knew what was going on at all times. Very quick to respond to questions and concerns.
Jon W. - Lochbuie, CO | Aug 2023