What people are saying... What people are saying... Back to profile
They were flexible and good at providing different options to suit my needs.
Brian C. - Queens, NY | Apr 2022
Jon and his team are amazing!!
Edward R. - Rockaway, NJ | Apr 2022
Everyone was very knowledgeable, helpful and attentive.
Alexa P. - Parsippany-Troy Hills, NJ | Apr 2022
Super responsive and helped all along the way - the whole team
Osman K. - Carteret, NJ | Apr 2022
Professional and experienced people
William H. - Jersey City, NJ | Apr 2022
So easy to work with - everyone on the team was extremely helpful through the entire mortgage process.
Katherine S. - Hoboken, NJ | Apr 2022
Tori Magee was excellent to work with!
Timothy T. - Wharton, NJ | Apr 2022
Everyone that I worked with was professional, knowledgable and great to communicate with.
Berylin S. - Short Hills, NJ | Apr 2022
The Guaranteed Rate team was awesome to work with. Peter Grabarits and Melanie Irizarry were very responsive and timely with their updates and feedback. As a first time home buyer, the process was very complicated for me and they kept me updated every step of the way. I will work with the team again any day.
Nyaniki Q. - Manhattan, NY | Apr 2022
The process was so easy and organized.
Mohamad A. - Rockaway Park, NY | Mar 2022
The team is very professional and efficient.
Ana C. - Union, NJ | Mar 2022
We are 74 and 79. We needed extra help. Kaitlin and Pam were so helpful.
Robert R. - Oak Ridge, NJ | Apr 2022
Helpful, highly-responsive, solutions-oriented
Milan M. - Brooklyn, NY | Mar 2022
they were wfficient and made it easy
Amy K. - New York, NY | Mar 2022
clear communication, ease of use for the document portal, responsive and helpful staff.
Nina T. - New York, NY | Feb 2022
I was very happy with the service I received. The entire team was helpful, prompt, professional, and easy to work with.
Joseph P. - Verona, NJ | Feb 2022
Very helpful, fast and such an easy process. My questions were always answered timely and truly and great experience. Peter and Melanie were a pleasure to work with.
Nicole H. - Verona, NJ | Feb 2022
Excellent customer service, understanding, attentive to my needs EXCELLENT
Anthony P. - Springfield, NJ | Jan 2022
Great team to make the process flawless
Gang Hyun S. - Fort Lee, NJ | Jan 2022
Jon Lamkin and the Guaranteed Rate team (Melanie Irizarry, Michele Patrone, and Kaitlin Shala)
James T. - Summit, NJ | Jan 2022
You made this process about as easy as it could be and every associate had a positive attitude no matter what the issues were.
Frederick K. - Springfield, NJ | Jan 2022
GR is always fast, efficient, and easy!! Everyone is so helpful and friendly. This is my third re-fi with GR.
Suzannah L. - Montclair, NJ | Dec 2021
Made it happen. Fast. Friendly, experienced.
Jason B. - Short Hills, NJ | Dec 2021
An amazing team of people helped every step of the way to close in an incredibly fast 20 days! Huge shout out to Michelle who spent time over her holiday weekend to help push my paper work through and Melanie who got me over the finish line.
Reid B. - Brooklyn, NY | Dec 2021
Everyone I worked with was amazing and flawless. No hiccups, very informative, instant responses, they were confident and incredible.
Joseph M. - Westwood, NJ | Dec 2021
Jon and his team were very knowledgeable, efficient and always responded very quickly when we had any questions.
Amy Lita D. - Montclair, NJ | Dec 2021
They made the whole process easy and seamless.
Christy-Ann B. - Springfield, NJ | Nov 2021
QUICK, EASY, EFFICENT HANDLING
Paul K. - Short Hills, NJ | Nov 2021
Very smooth experience overall
Selma A. - Summit, NJ | Nov 2021
I was lucky enough to have an amazing team of professionals on my side that took the time to guide me thru and sometimes hold my hand from start to end.
Sixta R. - Ogdensburg, NJ | Nov 2021
Everyone was great to work with. Very timely and answered any questions we had.
Jamie L. - Long Island City, NY | Oct 2021
Excellent and fast service.
Samantha R. - Bloomfield, NJ | Oct 2021
Reliable. Excellent communication. Great rates.
Naum K. - Westwood, NJ | Oct 2021
They were efficient and easy to deal with
Jeffrey M. - Maplewood, NJ | Oct 2021
I found GR pretty easy to work with!
Karen P. - South Orange, NJ | Sep 2021
made the process easy; they were responsive, efficient and made sure everything went smoothly
David S. - Montclair, NJ | Sep 2021
Everyone on the team worked in harmony, great communication and understanding of the process throughout
Victor S. - Dedham, MA | Sep 2021
Very responsive and worked hard on my behalf.
Harris F. - Livingston, NJ | Sep 2021
Efficient team, good communication
Valentin G. - Montclair, NJ | Sep 2021
Excellent service and great people that know the local market.
Satpal S. - Jersey City, NJ | Sep 2021
The service and communication were great along with the rates. Kaitlin Shala was amazing to work with.
Ryan M. - Clark, NJ | Aug 2021
Strong team and very helpful comparing rates and through the closing process
William J. - New Rochelle, NY | Sep 2021
The portal was easy to use and the staff was extremely responsive and competent.
Adam W. - Brooklyn, NY | Aug 2021
Because Jon Lamkin and his team are SO on it. Responsive, answered all my questions clearly, and went above and beyond to guarantee we close on time.
Irina G. - Bloomfield, NJ | Sep 2021
The process was seamless and quick. Nice and friendly people.
Bhargav G. - Clifton, NJ | Aug 2021
Right from my introduction to Jon Lamkin and through every conversation with him and his team, their professional, responsible and helpful attitude has been a pleasure to work with.
Rajiv S. - Jersey City, NJ | Aug 2021
Having dealt with the larger banks for loans I find the personal attention and flexibility of guaranteed rate refreshing and found it a better over all experience.
Andrew C. - Jersey City, NJ | Aug 2021
Great service throughout the process.
Edward B. - Livingston, NJ | Aug 2021
Jon and his team are very professional .quick response, overdeliver
Weian H. - Bound Brook, NJ | Aug 2021
I had a pleasurable experiance.
Robert L. - Wayne, NJ | Aug 2021
Jon was very responsive and available.
Ritik K. - Jersey City, NJ | Aug 2021
Very easy to work with and on the ball
Mallory K. - Millburn, NJ | Aug 2021
So responsive, helpful and efficient. Such great communication and helpful throughout the whole process
Elyse N. - Brooklyn, NY | Aug 2021
The process was very smooth and hassle free. Jon Lamkin and his team were amazing.
Botir S. - Mountainside, NJ | Aug 2021
Amazing support and service from start to finish!! Jon Lamkin was incredible: He was always available, super helpful, clear, and made the process easy. His entire team provided incredibly efficient and responsive. Melanie and Kaitlin were awesome. And, the automated/online/tech nature of the loan process, including TransferSafe, made everything seemless and easy. Thanks!
Patrick H. - South Orange, NJ | Jul 2021
Guaranteed Rate is very helpful
Jeniffer C. - West Orange, NJ | Jul 2021
Jon Lamkin, lead, was always quick to answer any questions and the process was very smooth.
Jessica G. - Summit, NJ | Jul 2021
Excellent, fast and worry free service.
Natalie H. - Simsbury, CT | Jul 2021
The team who worked on our loan was wonderful. They were efficient and patient.
Kaitlyn N. - Palisades Park, NJ | Jul 2021
Excellent customer service
Michael M. - Duluth, GA | Jul 2021
The process was easy. I could upload everything to the website. The people were helpful and kept me calm.
Michele A. - North Brunswick Townsh, NJ | Jul 2021
Guaranteed Rate was available and quick to answer my questions and made sure I was on top of things
Nana D. - Harrison, NJ | Jul 2021
Fast, professional, efficient
Karri Z. - Tampa, FL | Jul 2021
Jon Lamkin and team were spectacular.
Marshall F. - Brooklyn, NY | Jul 2021
Great service and ease of process
Jason E. - Montclair, NJ | Jul 2021
Excellent customer service
Sylvia D. - Dover, NJ | Jun 2021
Jon Lamkin and his team were amazing. The whole process was painless and very easy. His team communicated very well and were on top of things.
Shreyas S. - Millburn, NJ | Jun 2021
The process was easy and quick. All involved helped reduce the stress level associated with the buying process.
Kathleen R. - Short Hills, NJ | Jun 2021
Great company. Responsive, quick, and good pricing.
Lluis J. - Long Island City, NY | Jun 2021
Everyone I worked with was great. They went above and beyond to get my loan closed and assist me with any issues. Would recommend them highly.
Allise B. - Bridgewater Township, NJ | Jun 2021
very professional and easy to work with
Matthew W. - Montclair, NJ | Jun 2021
Everyone we worked with was very helpful, patient, and answered our questions.
Emily H. - Bloomfield, NJ | Jun 2021
Constant communication and explanation of process and terms.
Kevin M. - Branchburg, NJ | May 2021
Process and people I dealt with
Joseph C. - Edison, NJ | May 2021
Michelle Patrone was such a pleasure to work with during the document gathering phase. She always reached out with status updates which was such a helpful thing.
Imran H. - Brooklyn, NY | May 2021
Service and responsiveness
Anthony P. - Montclair, NJ | May 2021
The process was easy, the technology support (portal) was simple, and staff was knowledgeable and efficient.
William S. - Chester, NJ | May 2021
Amazing customer service and on-time closing!
Justin S. - Short Hills, NJ | May 2021
Wonderful to work with and a smooth process
Melanie I. - Denville, NJ | May 2021
Best rate, incredible human touch full service; quick response time to everything and highly communicative
Robert F. - Verona, NJ | Apr 2021
Nice people to work with and fast loan approval.
Dung Yu C. - Livingston, NJ | Apr 2021
Efficient and easy-to-talk-to team. They ensured the entire process went smoothly
Andy A. - New York, NY | Apr 2021
Excellent customer service, thoroughness, responsiveness
Justin S. | Mar 2021
Dependable, extremely responsive; very clear and very customer oriented
Vanessa T. | Mar 2021
Excellent customer service, rapid turnaround, great products
Thomas C. | Mar 2021
Kaitlin, Pam, and Melanie were professional and responsive. They made the process easy.
Geoffrey D. | Mar 2021
They went above and beyond, they were informative with the whole process, nice, and super quick with everything.
Sara S. | Mar 2021
It was experience from start to finish
elaine e. | Mar 2021
They were fast and responsive and I got a great rate.
Kimberly R. | Mar 2021
Great team to work with. Made the process easy and seamless.
Michael M. | Mar 2021
Responsive, professional and gets the job done..fabulous experience!
Jonathan S. | Feb 2021
Jon was great. The team was fast and communicative.
Adam L. | Feb 2021
It was a smooth transaction, I was very impressed.
Angela T. | Feb 2021
Great support. Honesty. Quick responses. Clear communication.
Richard S. | Feb 2021
Great service. Quick and easy
Michael D. | Feb 2021
excellent handling throughout the whole process and a great rate
William M. | Feb 2021
Excellent service and quick response to all my i questions Seamless, easy and problem free
Melissa T. | Nov 2020
Easy, efficient handling of loan application etc
William N. | Feb 2021
Very responsive, very knowledgeable, moved everything along and made sure we hit our closing on time.
Craig M. | Sep 2020
Staff was respectable and friendly.
Vanda G. | Nov 2020
They did a great job of keeping me updated and process was seamless online.
Luigi D. | Sep 2020
It was so professional, fast and accurate updates daily on the loan status.
Mina G. | Nov 2020
Straight forward process, professional team, great execution.
Dean D. | Aug 2020
The people I dealt with were available to help with any questions I had along the way.
Joseph F. | Sep 2020
Because the entire team went above and beyond for me. Victoria Magee, Pam Geanuleas, and Melanie Irizarry were EXTREMELY helpful, professional and kind!
Erika L. | Nov 2020
Everyone I spoke or emailed with was very helpful.
Debra W. | Aug 2020
The low rate. The service was great
Joseph G. | Sep 2020
Great service. Answered all our questions and got a great rate.
Michael M. | Nov 2020
Solid service, knowledgeable and organized.
Arthur F. | Jan 2021
Terrific job, process was smooth and everyone was so well organized and coordinated that the experience was so efficient.
David C. | Aug 2020
Very professional and a pleasure to work with. The whole team made the process seamless from beginning to end
Leonard Z. | Sep 2020
Very good, responsive service and very competitive offering.
Warren J. | Oct 2020
Jon Lamkin Melanie Irizarry and the whole team were excellent. As a first time home buyer I had loads of questions and my questions were answered promptly.
Parmesh M. | Nov 2020
Jon lamkin & his team were personable, professional & helpful
Saul S. | Dec 2020
The process couldn''t have been any easier and everything went very quickly. I''m also please that we didn''t have to get an appraisal.
Sarah G. | Jan 2021
Good communication from team as well as being helpful in going through process.
Phylomena A. | Aug 2020
Great experience working with the team on my original loan and again on my re-fi
Whitney G. | Sep 2020
They are a great team to work with
Jonathan B. | Oct 2020
excellent and seamless throughout
Avanti D. | Nov 2020
I have used Guaranteed Rate multiple times and Jon and his team are always terrific.
Dana C. | Dec 2020
Kaitlin Shala was great to deal with. She was knowledgeable and personable and kept us organized with next steps in the process.
Robert W. | Jan 2021
Profesional team were immediate, efficient and responsive at all times. Made the process easy!
Carlos S. | Aug 2020
Everyone on the team was a pleasure to work with and was about to get our loan funded quickly.
James A. | Sep 2020
Everyone we worked with was pleasant and very responsive.
Michael F. | Oct 2020
Jon Lamkin and his team were always very responsive and transparent throughout the process.
Young C. | Nov 2020
Ease of use, automation/submissions, good rates
Tiffany M. | Jan 2021
Very happy with Jon Lamkin and his team. Technology worked great. Very efficient. Interest rate very competitive.
Christopher H. | Aug 2020
Easy to upload documents. Friendly knowledgeable staff available to answer questions and guide process
Cindy B. | Sep 2020
Great rate and easy to use
Joseph D. | Oct 2020
good communication throughout process
Clare S. | Nov 2020
There is a system to follow and they tell you upfront. The customer service is good as staff are well equipped to guide you and offer alternatives to help resolve any issues along the way.
Leong Y. | Dec 2020
Everyone was super helpful and informative.
Briani T. | Jan 2021
Very professional and efficient; and I received a great rate
Kieran H. | Aug 2020
Excellent service, answered all my questions, made me feel safe, overall just great
Carmen R. | Sep 2020
I was absolutely amazed at how easy the process was with Guaranteed Rate and loved how transparent and quick the communication was from the team.
Amy K. | Oct 2020
Always a great experience working GR
David W. | Nov 2020
Guaranteed Rate moved quickly and the staff were friendly - answered questions and helped me understand everything.
Kevin F. | Dec 2020
Because you did an amazing job. Very impressed by the whole process
Roger K. | Jan 2021
Appreciated how direct and easy it was to work with Jon and the team.
Alexandra D. | Aug 2020
Excellent service from start to finish.
Suzannah L. | Sep 2020
Met my needs, great rate, great customer service
Devin H. | Oct 2020
Very smooth closing process and GR answered all my concerns.
Khanthong B. | Nov 2020
They were great to work with. A fast turnaround time and very responsive. They answered all my questions in a timely manner. I have used them on for refinancing as well as a new home purchase.
Sachi L. | Dec 2020
Jon and his team including Melanie and Dorothy were absolutely phenomenal. They were very responsive and closed the mortgage in record time. Highly recommended!
Sameer S. | Jan 2021
The process was convenient and easy to follow. Any questions were answered in a timely fashion.
Daniel W. | Aug 2020
They could do what others could not
Benjamin W. | Sep 2020
Friendly service; highly attentive; felt secure that i would get the best rate and provide safe transfer of sensitive info
Robert F. | Oct 2020
Very easy and quick process
Jenny K. | Nov 2020
Responsive and proactive throughout process.
Igor B. | Dec 2020
Very competitive rates and good customer service
David D. | Jan 2021
responsiveness of team and ease of the process
Athena C. | Jul 2020
It was a very easy process.
Amanda G. | Jul 2020
I'm already telling my coworkers about my experience with Guaranteed Rate.
Deborah Z. | Jul 2020
Great service - everything is online and reduces paper waste.
Priyanka K. | Jul 2020
The best. Jon Lamkin was always responding on every email and every text and every call. His assistants were great. .
Michael L. | Jul 2020
Easy to work with, great rates, quick to respond.
Samuel W. | Jul 2020
quick, efficient, clear, responsive - a pleasure to work with and on top of everything
Steven K. | Jul 2020
Accuracy, value, customer service
Claudia B. | Jun 2020
Fast response, kind people that were open and available to answering all questions
Olamide M. | Jun 2020
The team was incredibly responsive and made this process easy, especially given the challenges of COVID-19.
Mary S. | Jun 2020
made the process easy, good communication.
Pamela P. | Jun 2020
Excellent customer service
Timothy N. | Jun 2020
The process was easy and quick.
Suneepa G. | Jun 2020
Efficient, quick, informative
Amanda C. | Jun 2020
Excellent people to work with.
Agnes P. | Jun 2020
Process went smooth despite pandemic.
Charles M. | May 2020
Professional interaction and strong tools
Zhi L. | May 2020
Ease of working with the team
Ankit K. | May 2020
The whole experience was great and went smoothly. Kaitlin Shala was incredibly helpful and responsive.
Ryan M. | May 2020
Great customer service / great rates!
John W. | May 2020
Friendly, responsive and patient with my questions
Daniel R. | May 2020
Secured a great rate. Provided prompt, expert service.
Mark P. | Apr 2020
Everyone was supper helpful, informative, kind and patient with all the questions we had.
Marissa S. | May 2020
The entire team was responsive, knowlegable, patient, and followed through.
Michael H. | Apr 2020
Very professional and responsive
Rajinder S. | May 2020
Everyone was so helpful, And attentive.
Alicia C. | Apr 2020
Easy, efficient systems throughout the loan process.
Jamie T. | Apr 2020
Jon Lamkin's team was efficient, professional and easy to reach. They had great communication skills
Alp H. | Apr 2020
this is the 3rd mortgage loan I've don with Jon and he's always very helpful each step of the way and is able to obtain the lowest rates
Danielle D. | Apr 2020
Great customer service. Very helpful and responsive. Especially Tori Magee
Ronald M. | Apr 2020
Quick and easy transaction. All associates were readily available when I needed help and we're able to answer any and all of my questions if there was something I didn't understand.
Vanessa L. | Apr 2020
Great communication and hand holding through the whole process
Paulette F. | Apr 2020
Great, fast service and knowledgeable - Jon Lamkin and team.
Dustin S. | Apr 2020
Good, prompt and reliable service through quote to closure process
Shiva K. | Apr 2020
They were very thorough and attentive throughout our mortgage process. -+
Rebecca F. | Mar 2020
Respectful, quick, responsive, practical.
David K. | Mar 2020
Jon Lamkin was communicative, honest and patient. Highly recommend.
Saul S. | Mar 2020
Jon Lamkin and his team made it easy. They all functioned as one to create a seamless process.
David S. | Mar 2020
Customer Service, Great rates
Lisa L. | Mar 2020
Working with Jon Lamkin was a great experience
Kastriot G. | Feb 2020
The team that handled my re-fi was top notch. There was constant communication and that made the process very smooth.
Richard M. | Feb 2020
They were very thorough during the entire process. It was easy to get in touch with them and they responded promptly to all concerns.
Mehriban U. | Feb 2020
Your team was exceptional! I have gone through this loan process before, and trust me, your team goes above and beyond. I was informed each step in the process by the team. I was very impressed that your folks reached out to me to introduce themselves and explained what would be coming next. My past experiences have been last minute rushes to get paperwork together, no interaction with anyone, and no concept of where my loan was in the process. I just wanted to say thanks to you and your team for making my refinance a smooth and pleasant experience.
Rich M. | Feb 2020
Because everything went smooth in the process the way it’s supposed to be.
Reginald A. | Jan 2020
Excellent friendly fast service
Gerardo C. | Jan 2020
The process was smooth and the support was excellent
Marcos B. | Jan 2020
Jon and his team were simply great.
Domenico M. | Jan 2020
The team was exceptional, punctual, well organized and friendly throughout the entire process.
Ashley A. | Jan 2020
The team was awesome! Jon and Tamar were thorough and thoughtful throughout the process.
Michael B. | Jan 2020
Always great customer service and they make the mortgage application process seamless and stress-free.
David W. | Jan 2020
Because they did a good job.
Robin S. | Dec 2019
They were very responsive and answered all my questions
Francesca F. | Dec 2019
Whole process was very easy
Cheryl D. | Dec 2019
They were very responsive and answered all my questions.
Francesca F. | Nov 2019
Kaitlyn was and always has been an invaluable resource. Once we got to processing and Melanie took the file over, it was super smooth and easy. Both of them answered calls and emails within minutes and after hours! Could not be happier with their services.
Juliet P. | Nov 2019
I felt that Jon, Melanie and Dorothy from the Parsippany office were very helpful through the process
Joseph B. | Oct 2019
Had a great time interacting with Jon Lamkin and Aaron Simon. Jon explained the initial process at a very deep level, and as first-time home buyers, we learned a lot. Aaron was very helpful in answering all of our questions right until closing day.
Aruj P. | Oct 2019
Great pricing. Responsive and fast to my questions. Fairly easy online functionality. There was some confusion about one piece of underwriting that could have been handled more smoothly, or I would have given a ten.
Robert L. | Oct 2019
Once again, an overall outstanding loan experience!
Robert R. | Aug 2019
Jon Lamkin and his team were awesome! They were so responsive and helpful. I will gladly recommend them to my home buying clients.
Suzannah L. | August 2019
I thought Jon Lamkin and his team were great to work with throughout the loan application process. They were always available and answered any questions very quickly. I would definitely work with him again.
Brian W. | July 2019
Guaranteed rate made the process quick and easy. My loan officer was very prompt on requesting the required documentation needed for the loan. One area of improvement will be to take the initiative to reach out to potential borrowers and explain some of the documents in detail.
Chris E. | July 2019
Great overall experience. Really like the only system to upload documents and the loan officer was responsive.
David B. | April 2019
Everyone we worked with from Guaranteed Rate was extremely helpful and professional. I felt like we were guided through the entire process seamlessly!
Rachel K. | March 2019
The team was responsive and did a great job with keeping us on track so we can close on time. Great experience!
Roxanne D. | March 2019
I have used Jon Lamkin before. He was direct when answering questions. He and his team also made me feel comfortable....probably the single most important factor for writing a positive review. I actually walked away from my initial lender in the 11th hour and Jon's team made the process quick and painless for me and my wife. Also, Guaranteed Rate Portal is very user friendly.
Brant C. | February 2019
Great experience. Everyone was helpful and diligent in meeting our closing deadline. Also very transparent along the way.
Frances O. | February 2019
Everyone was extremely helpful, especially Kaitlin. Our phone calls were promptly returned. It was a very good experience.
Thomas G. | February 2019
Thank you for all of your support and guidance and walking through the whole process. You guys made the whole experience easier than I thought. I was very lucky to have found you and couldn’t imagine doing this without you.
Victoria Z. | November 2018
I thoroughly enjoyed working with everyone throughout the entire loan process. After experiencing the loan process with countless other lenders over the past 35 years I can honestly say no one else comes even close to making the process this streamlined, efficient and hassle-free!.Even several weeks after the loan closed, the reminder call from Nancy asking me to fill out this customer experience survey was most delightful call. Keep doing what you are doing because this is a winning formula!
Robert R. | November 2018
Jon, Pamela, Earlene and Nora made this process seem less for us. Following issues with a previous lender two days from closing, this team helped us close within 10 days. That is outstanding by all measures. We really appreciate their attention and promptness. They have our highest regard and recommendation.
Kolawole O. | September 2018
Jon Lamkin’s Team was the best! It was an absolute pleasure to work with them. Thank you for getting me into my new home so quickly!
Igor V. | December 2018
Great experience. Jon and his team were very helpful and explained things I didn't. Understand. No empty promises like others that were contacting me for business. Would recommend them highly.
Penny M. | September 2018
Prompt replies, if any issue appears they are sorted out quickly. Everything went smooth. Notable is the good communication and the very clear website: at all times we knew the status, what we were supposed to do, and what was the next step.
Mihai P. | November 2018
From the first phone call to our final approval email, this process couldn't have gone smoother. I appreciate all that Jon and his team did to explain things and make it absolutely painless. Much appreciated.
Ann P. | November 2018
Thanks, Jonathan Lamkin and Team. You helped me get through this process and answered every question I had. And I know I had a lot. :-) Thanks again.
Athena C. | September 2018
Guaranteed Rate helped me get the loan easily. It helped me close in time and took the stress away from home buying process. I highly recommend guaranteed rate to others.
Suneepa G. | July 2018
The team at Guaranteed Rate was awesome! Any questions we had got an immediate response and everyone was really pleasant to work with. 10/10 would use again!
Larry H. | June 2018
Jon and his team made the process very easy. Anytime we had questions, Jon was able to help us out in a very timely manner.
Dominick A. | May 2018
Jim, Dara and Jessica were excellent! They were supportive & responsive from beginning to end. I have and will recommend them in the future to anyone looking for a home mortgage. Jim, I hope to see you at our house warming soon.
Liana D. | May 2018
I am very pleased with the Guaranteed rate team. The loan application can be tedious and they made it very smooth from the big inning phase to uploading documents and getting approved. Jon Lamkin and the team are very professional and knowledgeable. No issues on my end and I would highly recommend them.
Ana C. | May 2018
I was very pleased all throughout the loan process. I dealt with a group of very knowledgeable and professional employees. They were very kind and helpful till the very end. The process was smooth and fast, didn't make a wrinkle. I, in particular dealt with Jonathan Lamkin, who was extremely helpful in guiding me and my wife through the process. Furthermore Jon was patient and professional and did answer all our questions, making himself available to help at any time. Thank you so much for being there to satisfy our lending needs promptly.
Vincent R.
Had a great experience applying for our first mortgage. Both Jon Lamkin and Nora Rafikova were outstanding throughout the whole process, stayed on top of everything and were very responsive to all of our questions and inquiries. Very satisfied with the overall process.
Valeriya B. - May | 2018
Everything was clearly explained and If I had a question it was answered within a 24 hr period.
Marissa S. - May | 2018
Friendly timely advise was provided . Follow through on missing documents . Felt they care about me as a person
Berta D.
Jon Lamkin is a great guy and gave me all the confidence we needed in order to have comfort along the way. I thank him and his team for all the help!
Jason S.
Jon Lamkin is the best. Very efficient and always looking for ways to help. This is our second time doing a loan with him and we would recommend him to all of our friends.
Monica G.
I had such a wonderful experience with the Jon Lamkin and his team! I went in a little skeptical but absolutely came out a believer. I used a previous lender who didn't obviously have the experience or bothered to put in work to make my loan process work. I gave Jon a chance and he handled my loan with the utmost profession, sensitivity and patience. I'm so happy I gave him and his team a chance from Earlene that collected all my info, whom I called every five seconds and each time was so patient, to Nora who coordinated to to get my all my docs ready for closing. Thank you everybody! I am very thankful. I closed yesterday and I am so happy!!!!!!!!!
Chinyere E.
Everyone that I dealt with was professional and responsive. I didn't feel like I was lost in the shuffle. Dealing with other mortgage companies in the past, it always seemed that the paperwork that was requested was sent three to four times. It was lost in the Bermuda Triangle. I DID NOT have to send anything more than one time. Every question that I had was answered immediately. I would HIGHLY recommend Guaranteed Rate!
Robert B.
Jon and his team were top notch. They made the experience very easy.
James H.
Everyone from our initial call with Jon and his assistant Kaitlin, to our closing meeting with Vinnie, were extremely accommodating. They made the process efficient and helped to alleviate any concerns we had along the way. I received a recommendation from a friend who had worked with Jon and his team and can confidently say I too will recommend them to others.
Karen H.
Jon Lamkin and his team went above and beyond to help us get a loan for our first home. They explained everything along the way and made it simple for us to understand the process. They also were extremely fast - we had a very short closing and they exceeded our expectations in regards to the timeline. We will definitely recommend them to everyone we know!
Elizabeth D.
The entire process was great, end to end, Jon Lamkin and his team (Nora and AJ) were amazing. The best single thing was communication, each and every item that was needed was clearly communicated to us and if additional information or PDF's or statements were needed it was clearly asked for with timelines on when needed and why. Each question we had was answered in a very timely fashion. Each team member was available what seemed like any time of day, any day of the week to help as needed. As first time home buyers it was so helpful to have a team of experienced and knowledgeable staff to help us on each step of the process.
Anthony C.
Working with guaranteed rate was a pleasure. Everyone I dealt with did a great job. It was a wonderful experience. Very efficient and professional group!
Robin F.
Jon Lamkin and his team were extremely professional, and he followed through on every statement he made to me. I was very impressed by their execution capabilities.
Michael N.
I can not rave enough about Jon Lamkin and his team at Guaranteed Rate. I had tried twice before to refinance my mortgage and both times it was so labor intensive that I didn't complete the process. Jon and his team made this process the easiest thing I have done. They were organized on top of everything and their digital system to upload documents and sign was effortless. Every person on his team was efficient and friendly and helpful and even the closing agent that came to my house to complete the process was great. Everyone should know what a great process Guaranteed Rate has for easy-peazy refinancing!!!
Carol-Lynn P.
My husband and I were more than thrilled to work with such friendly and efficient people! They were so quick to answer our calls, respond to emails, and make adjustments to our poor computer skills. We even had communication on Saturdays and Sundays!!!!!!!!! We have already recommended them to people and couldn't ask for better! If you are considering a Mortgage lender begin with Guaranteed Rate; don't waste your time on others!!!!!!!!
Eva B.
Jonathan Lamkin helped my wife and I get our loan, he did an excellent job and we will definitely recommend him to our friends.
Shaojie C.
Great service. Very satisfied & very impressed with the people.
Alexander H.
It is always scary attempting to take on refinancing because of all the requirements. Guaranteed Rate made this process very easy for me. I was able to submit everything electronically, which is a huge plus. This gave me the ability to complete all of the required tasks at my own time and pace. I found the employees of Guaranteed Rate to be very friendly, helpful, responsive and very efficient. I was able to complete my refinancing from start to finish in 3 weeks. This is AWESOME!!! Full credit to the people and system Guaranteed Rate has in place.
Mohammed R.
Very knowledgeable. Offered various choices, promptly locked into the rate and managed to lower rate just a week before closing.
Roman K.
Jon Lamkin and his team were absolutely fantastic to work with. They made the entire process simple, straightforward and stress free. I would highly recommend Guaranteed Rate, and specifically Jon and his team, to anyone!
David S.
Working with Jon Lamkin was easy. He is fast, responsive and patiently answered our questions. I also like how streamlined and automated the digital process is. You know exactly what you need to upload and when items are due.
John S.
Jon Lamkin for president!!! He was absolutely incredible. Not only was he so fast, but he was gracious and very kind. We could always count on him to be fast, responsive, and so helpful!
Dianne C.
Jon and his team couldn't have been more wonderful to deal with. I would not even think of using another loan provider again. I trusted them with everything and they did not disappoint. Best experience I've ever had.
Dolly B.- Mountainside,NJ | MAY 2016
Jon's team is exceptional in every aspects imaginable. Kaitlin is a superstar!
Richard M.
Jon and his team couldn't have been more wonderful to deal with. I would not even think of using another loan provider again. I trusted them with everything and they did not disappoint. Best experience I've ever had.
Dolly B.
Jon Lamkin and his team were a pleasure to work with. We are very happy we chose him to help us in the loan of our new home purchase. We will continue to refer him with high praises.
John S.
The entire team of Jon Lamkin was EXCELLENT to work with!! I am a first time homeowner so I know I was a very anxious individual and asked a lot of questions, and I felt that they were always patient with me and got back to me right away.
Rachel B. - Florham Park, NJ
Overall my husband and I had a great experience with Jon Lamkin and his team. They were always there to answer questions and made the process easy for us. They were awesome and I would use them in the future and recommend to friends and family.
Stacey F. - West Orange, NJ
The entire team of Jon Lamkin was EXCELLENT to work with!! I am a first time homeowner so I know I was a very anxious individual and asked a lot of questions, and I felt that they were always patient with me and got back to me right away.
Rachel B.
Jon Lamkin is a professional and amazing loan officer. He was outstanding in guidance, explanation and quickly answered all of our questions. I'd absolutely recommend him and have already done so.
William K.
Overall my husband and I had a great experience with Jon Lamkin and his team. They were always there to answer questions and made the process easy for us. They were awesome and I would use them in the future and recommend to friends and family.
Stacey F.
Jon Lamkin and his team went above and beyond for me and my husband to obtain our mortgage that I was extremely happy and thankful for their hard work and dedication...
Maria C. – Dunellen, NJ
Not only did Jon get us the construction loan we needed, he was very consultative throughout the entire process. He answered all of our questions & was available at all times in getting us the answers we needed. You won't find a more knowledgeable, professional & experienced mortgage broker who understands the in's & out's of what can be a very complicated application process. Jon Lamkin is one of the best in the business!
Jessica M.
Jon Lamkin and his team went above and beyond for me and my husband to obtain our mortgage that I was extremely happy and thankful for their hard work and dedication.
Maria C.
Jon Lamkin was very reachable and very helpful in the pre-planning for the application.
Delmos M. – Florham Park, NJ
We want to extend our sincerest thanks for your professionalism and getting us to our short deadline. Each of you were instrumental throughout this process, and helped to make the process as painless as possible. Again, thank you for your efforts.
René and Alicia Verna
Thank you Jon and the whole Guaranteed Rate TEAM for the smooth and precise loan process which is very clear and excellent!! Your blueprint and technology process made my home buying experience a great one!
Romal P.
This is my second time working with John. It was incredibly better than before and that time was outstanding. I couldn't believe he could refine the process that much more - Amazing!!!!
Kevin M. – Maplewood, NJ
Jon Lampkin is a STAR. I am a dentist of over 30 years and understand customer service. Jon offered Ritz Carlton service every step of the way.
David S. – West Orange, NJ
Jon Lamkin is top notch. Service and communication were excellent and met my high expectations.
Bruce K.
Great process. Easy and turn-key.
Stephin C.
Jon Lamkin and his team were super easy to work with. Very communicative and really great at guiding me through the entire process.
Nancy P. -- Summit, NJ
Jon and his team were great! They made the process go so smoothly!
Vikas S.
Jon Lamkin and his team were extremely professional! I was always kept in loop with each step of the application process! Jon and his team were very diligent and made sure there are no hiccups throughout!
Kalyan V. -- North Bergen, NJ
Working with Jon Lamkin and his team at Guaranteed Rate was a huge plus! They were all very timely, efficient, and helpful. I'd definitely recommend John and his team if someone asks me for a lender!
Sandeep S. -- Livingston, NJ
easy, quick, clear communication, great team
Anthony C. - West Orange, NJ | Jun 2022
Extremely helpful team who which ensured speedy closing
Ayush J. - Jersey City, NJ | Sep 2022
Everyone was knowledgeable and responsive
Debra M. - Montclair, NJ | Nov 2022
“Guaranteed Rate was able to process a refinance with complicated conditions when other companies said it couldn't be done. Jon Lamkin took the time to look into the law and the specific circumstances, and was able to make it happen. Everything happened smoothly and by the book. Everyone involved in the process was courteous and conscientious, and the refinance was processed without a hitch. All bases were covered with no problems. Highly recommended!”
Kate L. – Margaretville, NY
The staff is very friendly and helpful. Jasmine Dias is amazing worker she did a wonderful job helping me with the process. I will do it again we you guys Thanks for everything
Edwin A. - Asbury Park, NJ | Jun 2022
Kaitlyn and team were great.
Craig C. - West Hartford, CT | Jul 2022
Super easy to work with, very easy to reach when we had questions
Allison L. - Montclair, NJ | Aug 2022
Everything was easy to manage and timely.
Yuliya B. - Queens, NY | Sep 2022
Got us a mortgage at the best possible rate
Eric A. - Berkeley Heights, NJ | Oct 2022
Because they were above and beyond
Jose M. - Warren, NJ | Nov 2022
They were all very pleasant to work with
Janine A. - Neptune City, NJ | Feb 2023