What people are saying... What people are saying... Back to profile
I previously bought a home in 2017 with another company and had the worst experience of my life. It was so bad that I didn't want to go through the process again. My experience with Guaranteed Rate was the complete opposite of my first experience. Everyone was so friendly, quick to respond and helpful - I will recommend Guaranteed Rate to everyone I know.
Blaire T. - Fairfax, VA | Jan 2022
Their professionalism, knowledge, and patience!
Karmel F. - Woodbridge, VA | Nov 2021
Jordan and her team went above and beyond. the process was clear, efficient, and exactly what we wanted.
Patrick W. - Fox River Grove, IL | Oct 2021
Ease of providing documents, approvals and communications. Great team.
Javid H. - Fairfax, VA | Oct 2021
Great process beginning to end
Jason P. - Gainesville, VA | Sep 2021
Our loan officer Jordan was great. Super knowledgeable and helpful throughout the whole process. She made the whole process as easy as it can be and she got us a great date!
Jamie J. - Arlington, VA | Aug 2021
The whole process was pretty smooth.
Chrystal P. - Alexandria, VA | May 2022
Very helpful through the entire process.
Karen S. - Montclair, VA | Jun 2021
The team was very responsive and helpful, I asked a lot of dumb questions and they were very patient and helpful throughout the whole process.
Tariq K. - Cornelius, NC | May 2022
Professional team that stayed on top of the loan process and kept us informed.
David B. | Mar 2021
Jordan Jackson and the team did an amazing job not only providing me with a great rate, but CLOSING IN 2 WEEKS in order for me to win an offer on my home. I don't think I would have gotten that sort of care with any other lender.
Kelly M. - Fairfax, VA | May 2022
Very communicative and available for questions.
Kristen D. - Atlanta, GA | Jul 2022
Jordan was amazing in helping to facilitate the process and leveraging her talented team to answer all my questions.
Tambour E. - Sacramento, CA | Jun 2023
Jordan and her team were great to work with--explained everything and made it super easy to refinance.
Alexandra M. | Mar 2021
They did a great job communicating and replying when needed.
Richard K. - Alexandria, VA | May 2022
Jordan Jackson was extremely helpful and responsive for a first time home buyer.
David C. - Alexandria, VA | Jun 2022
Always the best experience!
Jessica M. - Arlington, VA | Jul 2022
They made everything very easy and the whole process smooth
Wesley P. - Alexandria, VA | Jun 2023
It was a great experience and I really enjoyed my loan officer
Richard V. - Arlington, VA | Oct 2023