What people are saying... What people are saying... Back to profile
Efficient, pleasant to work with.
Lisa V. | Mar 2021
The entire team I worked with - Joe Smith, Minh Tran, and Jeanette were all incredibly knowledgeable, helpful, and responsive.
Michael F. | Mar 2021
They were very professional and made the process very easy. Thank you.
Sean O. | Mar 2021
They were professional and did everything in a timely fashion.
Eduardo F. | Mar 2021
For the professionalism and support to my concerns.
Maria Auxiliadora J. | Mar 2021
Joe is awesome and process is easy. Already recommended a friend
Carol N. | Mar 2021
Great people and very easy to work with.
Shriprakash L. | Mar 2021
Fast communication, easy to upload documents, very helpful, thorough - great experience!
Ariel S. | Mar 2021
The pace of Service was fast and professional
Kernst V. | Feb 2021
My refi process was quick and efficient
Jennifer D. | Feb 2021
Haven''t gotten a single mortgage product from any other company, now including two mortgages and a refinance. Best in the business.
Gregory K. | Feb 2021
Friendly and efficient service, good rates
Andres M. | Feb 2021
4th seamless time I went through the process with GR
Kristof H. | Feb 2021
Amazingly responsive service and great engagement.
Gerald B. | Oct 2020
good team; quick responses; loan did take a long time to close
Marc G. | Oct 2020
very prompt, courteous, responsive, friendly service
Hiroshi M. | Oct 2020
Excellent and attentive service.
Daniel W. | Oct 2020
They are the best. Always helpful and get things done.
Shriprakash L. | Oct 2020
Stellar customer service--always answered my emails quickly and frequently outside of regular office hours. Great communication. I've recommended Joseph Smith to friends and family enthusiastically.
Sarah H. | Nov 2020
Because all the employees are so helpful and professional.
Bhakta G. | Oct 2020
Ease of process, excellent service, and general all around positive experience.
Rebecca K. | Nov 2020
Fast, easy, great teamwork.
Todd E. | Oct 2020
Very efficient and helpful, good rate.
Jose P. | Oct 2020
Excellent staff and experience during the entire process.
Trevor W. | Nov 2020
Everyone we worked with was highly communicative and responsive. They answered all our questions and were patient with us as we navigate the process of being first time homeowners.
Sarah G. | Oct 2020
I really like to worked with all joe smith with all his team member . Easy and comfortable and helpful .
Tsiring L. | Nov 2020
ease of process and deliverables as promised
Amy D. | Oct 2020
Talking to Jeff Nelson always helps me understand exactly what's going on and I know he has my best interests in mind. Kim Brizido gets back in touch w/ me as quickly as she can and that is also important to me.
Melinda D. | Aug 2020
Low rate. Great service from most of the team.
Stephen N. | Aug 2020
Great with communication, got the loan funded and more than reasonable time, very responsive to emails, questions, concerns etc.
Christopher F. | Oct 2020
They were helpful in every step
David George B. | Nov 2020
Guaranteed Rate was efficient, reliable and responsible.
Kee-Hak L. | Nov 2020
The staff at Guaranteed was great to work with. Very timing in their responses and they made the whole process easy to follow.
Kristopher M. | Aug 2020
They are the best. Very knowledgeable and helpful.
Shriprakash L. | Nov 2020
Availability to answer my questions. Easy of the process. Great rate I got. Fantastic group of team members.
Mary L. | Oct 2020
I was able to do most of the work remotely. Great communication with joe and staff.
Maya G. | Dec 2020
Because they were great from start to finish!
Kelly T. | Aug 2020
Joe Smith and his team were very helpful throughout the entire loan approval process and were quick to respond to any questions we had. Thanks to them for their professionalism and making everything work out smoothly and transparently.
Tejash T. | Dec 2020
We’ve financed and refinanced several times with Joseph Smith and his team. They continue to be outstanding. This was the easiest one yet!
Timothy W. | Jan 2021
The team is very responsive
Kathryn D. | Aug 2020
They made sure everything worked out
Byron D. | Nov 2020
Overall just great service and patience
Wendy B. | Oct 2020
Overall a good experience. Had an outstanding experience with Joseph.
Sagar T. | Aug 2020
The process everything efficiently and quickly.
Veronica M. | Nov 2020
Excellent customer support
Jennifer R. | Dec 2020
Easy process and clear communications.
Richard A. | Oct 2020
excellent service. Worked with us to make closing easy by coming to us. Efficient smooth process put us at ease.
Benjamin T. | Jan 2021
Very responsive staff. Ease of using the virtual system.
Lori G. | Sep 2020
Joseph Smith & his team were very responsive & attentive to detail. Really felt supported by him and his team.
Samuel R. | Oct 2020
The process was very straight forward, well explained, and the team was very responsive to all my questions. Most documentation could be done online and the process was completed without me having to leave my home.
Laurent B. | Aug 2020
Everything was seamless, easy and effortless. The team did a great job.
John K. | Jan 2021
Joseph Smith and his team did an excellent job helping me
Maryam S. | Dec 2020
Super easy to work with, very communicative.
Elizabeth G. | Nov 2020
Very easy process, technology driven and responsive
Matthew A. | Sep 2020
Knowledgeable, friendly, and efficient service.
Richard W. | Dec 2020
GR has always been great to work with.
Kevin M. | Oct 2020
wonderful to work with--quick, friendly, easy
Anne M. | Jan 2021
Excellent customer service
MARIA S. | Nov 2020
pleasant, patient people to work with.
Joanne j. | Sep 2020
Helped us close on a quick time schedule!
Peter S. | Dec 2020
The team is super-efficient and transparent. Makes the process as easy as possible. I used Guaranteed Rate for my first mortgage in 2016 and also my refi in 2020.
Judith G. | Oct 2020
I have used Guaranteed Rate multiple times to gain a first mortgage or refinance. Their team is quickly responsive to questions and provides competitive rates with reasonable closing costs. I frequently need to communicate after normal business hours and I have generally gotten rapid responses the same late evening or early the next morning. The on-line portal and clear summary of needed items made it a simple check list of activities.
Scott G. | Jan 2021
Excellent people, Excellent services.
Shriprakash L. | Aug 2020
I'm satisfied with the work they done, and I like the quick response. this is my 2nd time working with Guaranteed Rate.
Ramesh S. | Sep 2020
Our entire process was very clear and less stressful than expected due to how professional, prompt and caring Joe and his team were for us!
Lauren O. | Nov 2020
Because of hassle free closing.
Shankar D. | Jan 2021
Everything was so easy to do!
Jacob W. | Nov 2020
Easy to communicate with and timely.
Heidi C. | Dec 2020
Excellent and responsive customer service, and a seamless closing process.
Daniel M. | Oct 2020
Guaranteed Rate has always been responsive and we have used it for all of our mortgage needs.
Eduardo F. | Sep 2020
I’m really appreciative of the efforts done to get a loan with only 10% cash down during COVID period.
Christel G. | Aug 2020
Extremely responsive and they were able to complete my whole lending process in a very efficient manner despite how busy they were.
Amanda T. | Sep 2020
Because the handling of loans and communications and ease of processing is spectacular.
Ramona N. | Nov 2020
Joe Smith and his team exceeded my expectations during the home buying process. They were always readily available to answer questions and help me with anything I needed. I am not very familiar with the mortgage process, however with Joe Smith’s team, I felt very informed during the whole process.
Kelli D. | Dec 2020
They are awesome and easy to work with
Jared G. | Jan 2021
Great service. Good communication. Always knew where I was throughout the process.
John G. | Oct 2020
Joe Smith and his team were extremely responsive throughout the entire process. They made refinancing a breeze!
Ronell O. | Dec 2020
Great service and communication from the Boston office (Joseph Smith, Jeffrey Nelson, Matt Stubits, Kim Brizido and Minh Tran - all superb).
Charles V. | Aug 2020
Overall the process was smooth and transparent. The account reps were responsive and the process was easy.
David G. | Jan 2021
VERY HELPFUL AND PROFESSIONAL
JUDIT P. | Sep 2020
Prompt and clear communication.
Snezana J. | Oct 2020
Excellent service and attention.
Karl P. | Jul 2020
Knowledgeable! Great communication, professional and friendly staff
Omar D. | Jul 2020
The process was quick, painless, and very easy!
Lawrence G. | Jul 2020
Very very efficient with kind, personalized service. Prompt response always. Incredibly friendly and willing to work with you if obstacles arise.
Maryanne G. | Jul 2020
Very easy to deal with. responsive, prompt responses to my questions
Thomas K. | Jul 2020
30 day close was achieved even with a delay in the appraisal, great teamwork on their side.
Raymond W. | Jul 2020
Harold was so easy to work with and made the entire process stress free!
Mark K. | Jul 2020
Guaranteed Rate was a pleasure to work with. Everyone communicated very clearly and were available at all hours to help us every step of the way. The process was easy and straight-forward and we felt supported the whole way through.
Michelle G. | Jul 2020
Fast, professional, and easy process.
Phuc V. | Jul 2020
Made the process fairly easily and painless.
Timothy G. | Jul 2020
Smooth process, simple and easy.
Brian C. | Jul 2020
Super easy to work with, online process streamlined the usually painful process. So easy!
Jeremy M. | Jul 2020
It's not the first time I've used GR. I've gotten good rates for the mortgage/re-fis that I've done. Have never had an issue that couldn't be easily resolved.
James D. | Jul 2020
Joe has been awesome to work with. Efficient and fast!
Linares N. | Jun 2020
Everyone was exceedingly helpful and efficient!
Marc B. | Jun 2020
Very good team, quick response, clear instructions, very efficient along the way to help choose parties that involved in the process, evaluation, legal etc.
Zhan Y. | Jun 2020
I have worked with Guaranteed Rate twice for loan. Team works in a very efficient way. Hassle free.
Ye T. | Jun 2020
I have used Guaranteed Rate for a home mortgage refi before and received excellent service. I received excellent service again this time.
John A. | Jun 2020
Professional people, easy to work with, streamlined process, everything was online and easily accessible. Really impressed.
Jeremy E. | Jun 2020
Everyone was friendly, quick to respond and professional. The whole process was great.
Lauren F. | Jun 2020
They were very easy to work with and helped me understand the process as a first time homebuyer.
Evelin R. | May 2020
The team support. Clear to do check lists. Ease of the entire process.
James C. | May 2020
Low rate Excellent service
Richard P. | May 2020
Joseph Smith and team’s responsiveness.
Peter A. | May 2020
Not my first time using this company. I've developed a relationship that makes this process easy.
Willi S. | May 2020
Return customer for 3rd time. We have great confidence and comfort working with Jeff Nelson and Joe Smith! Keep up the great work!
Brian P. | May 2020
they were very responsive, organized and efficient
Maryann D. | May 2020
I’ve worked with Joe Smith in the past in again for my current refinancing. He is responsive, diligent and I have complete confidence in his ability to secure the best rates.
Jennifer D. | May 2020
Joe and his team make it very easy to ask question and follow-up on requests. They don't talk down to you but explain everything at a level that we can all understand. The team is quick to respond to inquiries and is all over the process of moving the loan along.
Eric C. | May 2020
Very easy to navigate for refinancing.
Meaghan F. | May 2020
Great experience, always responsive and respectful. Made the process very easy.
Daniel H. | May 2020
Great people. On top of everything.
Steven G. | May 2020
They’re friendly and competent and work very hard to get the best deal as quickly as possible.
Timothy W. | May 2020
The rate was very good and they stayed on top of everything throughout the process.
Nathaniel G. | May 2020
The entire team is thorough, responsive, and easy to work with.
Steven P. | Apr 2020
This is my second experience with guaranteed rate and things always move very smoothly. All members of the team are great and are prompt with responses.
Daniel C. | Apr 2020
Every person we have a had the pleasure to work with at Guaranteed Rate has been excellent. Super helpful, accessible, patient, and knowledgeable in the process.
Nicole P. | Apr 2020
Very good experience with the team I've worked with across multiple transactions.
Alethea G. | Apr 2020
I had all my questions answered
Iwona W. | Apr 2020
They were responsive and helpful throughout the process.
Molly M. | Apr 2020
They went above and beyond
William M. | Apr 2020
Great support from Joe Smith and team.
Shawn C. | Apr 2020
Excellent service, very transparent communicative and responsive.
Kristen C. | Apr 2020
Absolutely Incredible Experience with Guaranteed Rate. The software tools were easy to use, everyone was over the top kind and professional, also very quick to respond.
Maria F. | Mar 2020
I have had a great experience with Guaranteed Rate! The team is always on point and there to answer any questions as needed. They're super knowledgeable and great at working with their clients and their timelines.
Kyle V. | Mar 2020
Working with Harold Dolden and his team was a pleasure. He was incredibly knowledgeable and worked with our specific challenges and assisted in obtaining the loan in a seamless fashion.
Marc G. | Mar 2020
love working with Joe and his team!
Jacquelyn O. | Feb 2020
Prompt response to all questions, and I always felt like Guaranteed Rate had my best interests in mind.
Kathryn W. | Feb 2020
Everything was easy and automated. The closing took about 10 minutes. Minh and Howard were a delight to work with again and everything went off without a hitch. You guys are the bomb!
James S. | Feb 2020
Excellent customer service, very informative, quick and easy
Shahidah M. | Feb 2020
The experience is perfect. The mortgage application went smoothly.
Da H. | Feb 2020
They are super responsive and knowledgeable while being patient AND have the best rates.
Nancy L. | Jan 2020
The speedy assistance and help throughout our process was beyond our expectations! Very grateful with everyone who helped us achieved our first home! We will be forever grateful!
Joselys B. | Jan 2020
very helpful, responsive, efficient
Sean K. | Nov 2019
Incredible team. Responsive.
Robert G. | Dec 2019
Very helpful. quick to respond. informative. wonderful experience. Thanks Joe and Jeff!
Jessica L. | Dec 2019
Going through Guaranteed Rate for my home loan application was an excellent experience. Out of the lenders we were comparing, GR had the lowest interest rate. Jeff Nelson, Minh Tran, and Kim Brizidos in particular were all extremely responsive, knowledgeable, and patient with me throughout the application process.
Judy W. | Dec 2019
Easy to get you docs and get the process moving
Jolie S. | Dec 2019
Incredible team. Responsive.
Robert G. | Oct 2019
GR had the lowest interest rate when compared to other lending institutions, which was very important to me. In particular, Jeff Nelson, Minh Tran, and Kim Brizidio were all communicative, responsive, knowledgeable, and patient while navigating me through the application process.
Judy T. W. | Nov 2019
Going through Guaranteed Rate for my home loan application was an excellent experience. Out of the lenders we were comparing, GR had the lowest interest rate. Jeff Nelson, Minh Tran, and Kim Brizidos in particular were all extremely responsive, knowledgeable, and patient with me throughout the application process.
Judy W. | Nov 2019
Very helpful, responsive, and efficient.
Sean K. | Nov 2019
Excellent customer service and responsiveness from preapproval through closing.
Michael C. | Oct 2019
Great communication and excellent responsiveness
William C. | Oct 2019
creativity and performance
Charles B. | Oct 2019
Always professional, responsive, and helpful!
David C. | Oct 2019
Whole team was great- very responsive and patient!
Morgan P. | Oct 2019
Everyone I talked to (phone and email) was clear and quick. They answered my many questions very well.
Steven Z. | Sept. 2019
I appreciated the quick response time to my questions and the team's help in preparing documents for submission and underwriting. A class act! Thanks again.
Scott G. | August 2019
Joe Smith and Jeff Nelson have consistently provided exceptional client service for me. I have worked with them over the years to obtain an understanding of what mortgage payments would be at various price points, interest rates, etc. in order to prepare financially for my next home purchase. They are always willing to help with numbers and have the expertise to simplify a complicated process.
Samuel F | July 2019
Joe Harold and Kim are fantastic they are very understanding and easy to work with.
Ramesh G. | June 2019
Joseph was excellent and addressed all my questions and concerns.
Milica P. | June 2019
Overall, GR teams is the best, they are always on the top of things and make sure their customers are satisfied. Keep up the good work. It was a pleasure working with you.
Marcia W. | May 2019
Joe and Harold were so easy to work with, and made the application and approval process incredibly straight forward and stress-free!
Shaina M. | May 2019
Though this was a scary process for the first time, Joseph and everyone else was always willing and able to answer questions clearly and with much kindness. Thank you for making this easy and pleasant.
Matthew C. | April 2019
The entire team was very helpful, efficient, honest and responsive to all my questions and requests. Email and phone communications on point always
Gregory B. | April 2019
All the staff are very professional and they always respond fast.
Arjun K. | February 2019
I found the loan officer and support staff extremely helpful and always responded quickly to any questions. I was very pleased with the entire experience. Thank you!
John L. | February 2019
I couldn’t be more thrilled with the comfort & ease that Jeff brought to this anxiety provoking process. I’m a first time home buyer & had no idea what I was doing. Jeff and his team were so caring, patient, clear, & kind moving this process forward. To be more specific, Jeff was able to quickly bring me from zero knowledge to a point where I was an active participant with all of the multiple stakeholders. He & his team have such mastery of this information that they could tell me what was negotiable, what to look out for, & where to be aggressive. I became a confident agent who could self advocate in this life changing experience. In addition, he was able to give me a rate that no one could be competitive with. I couldn't be more grateful to have a knowledgeable support & more importantly, a friend, in this mind-bending, high-stakes exercise. I’m an over-extended professional who didn't have time to devote to buying a house and they were so kind with reminders & prompts to keep things moving forward. I wouldn't hesitate for a second to refer people to Jeff and his team. In fact, I would go as far as saying, if you didn't go to Jeff first in this decision, you would be missing out.
Manish M. | January 2019
Harold was fantastic! Can’t say enough good things about him. Top notch!
Ryan S. | January 2019
The staff, particularly, Minh was really great! She helped us with documents and the conversations we had were great.
Dennis S. | December 2018
This was our second time using Guaranteed Rate and both times were easy peasy! They made it very easy for us from on-line application, to pre-qualification letter, to underwriting to closing.
Daniel G. | December 2018
Everyone was great providing us with assistance- our stress was high which is normal in a real estate transaction, but GR peeps were the best I ever dealt with, and I have dealt with many over the years- thank you
Armen A. | November 2018
Thanking all staff members who most efficiently made our loan access easy and friendly. We appreciate getting a loan in a short time with a low-interest rate.
Kalden L. | December 2018
Joe, Jeff, Minh, and Kim were just an outstanding team with which to work. Each one of them was genuinely interested in helping me to achieve my goal and made it very easy to do so. This is the 4th home I've mortgaged with Guaranteed Rate, and if the need arises again, I'll be sure to reach out to this team. Thanks again.
Timothy W., October 2018
I could not have been more satisfied with my experience. Jeff and Joe are consummate professionals and provided me with excellent customer service. I had very demanding loan terms, and they were able to turn things around in an extremely quick time frame. They're responsive, knowledgeable and a pleasure to work with! I'd recommend them to anyone.
Sara C., October 2018
Kim, Jeff, Joe, and Minh were great. Happy customer here.
William O. | October 2018
I would like to thank everyone at GRate Joseph Smith, Minh Tran, Harold Dolden and Kim Brizido for helping me throughout the loan application process and guiding to get all the relevant documents on time. I would definitely come back to GRate in future and recommend it to my family and friends. Thank You once again.
Parich B. - September | 2018
Every one was super nice and quick and result oriented. They all were able to close right on time and with no hassle.
Shankar D. | September 2018
My sincerest thanks to Joe and Harold for being super responsive and helping me through the process. Excellent response time. Very pain-free process.
Anie O.| June 20018
Joe Smith was great! I will definitely be recommending him to my friends, family, and clients. He made the whole process so easy and stress free. His team was equally awesome, Harold Doldan, Minh Tran, & Kim Brizido! Everyone was quick to respond to questions, helpful, and very nice.
Katherine M. | June 2018
Love Love the Joe Smith team. Time and time again I refer them as they make each transaction seamless and easy for myself and my real estate clients. Bravo!
Jacquelyn O. | June 2018
Joe and Harold went above and beyond to get my loan closed as quick as possible! Their communication throughout the process was very much appreciated. Will definitely use them again.
Scott W. | June 2018
Joe, Harold and Ryan were absolutely wonderful professionals to work with. They went above and beyond practically holding our hands along our loan process. They were very prompt with our questions and concerns. Kudos to Team Joe!
Sangya A. - July | 2018
You guys made everything so convenient and easy for me to understand and process. The online system in particular helped me to submit all my documents efficiently. I'll be using Guaranteed Rate again!
Yunmi S. | June 2018
Very attentive, proactive in calling us and keeping us apprised of developments. Online system was easy to use.
Leo W. - June | 2018
The first time I got in touch with Joe he was on his way to the airport with his family. Even though this was probably an inopportune to speak, he calmly walked me through my options and told me how to get started. From there, we worked with Jeff who exhibited the same kind of commitment outside of business hours. Jeff was great at walking me through my options at all times and providing good guidance. Though being available on the weekends is nice, it was their commitment during the week that made the process easy. From start to finish the team was accommodating and very clear on what they needed from us. My first experience buying a home was not the greatest experience. I remember having to sign the same document more than once and being asked to provide material I had submitted long ago or multiple times already. This did not happen at Guaranteed Rate. The process was also seamless in transition from areas my wife was working on with Minh and nothing was lost in translation if I picked up where she left off. Great service, intelligent employees. Thank you! Joey
Joseph P. | June 2018
Pleasure dealing with Joe Smith.
Martha C. | May 2018
Great communication, organized and efficient. Made the process easy!
Jeffrey M. | 01/05/2017
All of the staff that worked with us were professional and helpful. They made our loan a easy experience . We had a loan with a bank and stopped buying a home because of unprofessional experience. In your company, one gentleman stood out among the others and that was Jeff Nelson. Working with him was an ease and what we did not know he took time to explain and help us to follow through. He is exceptional. Again everyone was of great help!
Catherine B., Funded 12/16/16
We had the greatest experience! The entire team was very attentive and quick. Even the seller's realtor complimented Guaranteed Rate. Best possible experience.
Elissa M. | 11/29/2016
Harold Dolden and his team went above and beyond the call of duty. As a first time homeowner, I had a lot of questions and Harold always made me feel like a priority, taking time to explain things (often multiple times) and making himself available 24/7. I am truly grateful for his guidance, attention to detail and kindness throughout this process. I will 100% use Guaranteed Rate and Harold again in the future.
Danielle L. | 12/02/2016
Joe Smith and Harold and their whole team really make the process easy - they are a pleasure to work with and I highly recommend them to others!
Kerry D. | 12/12/2016
Excellent service - very well organized and executed in advance of the closing. Can't complain!
Elisabeth P. | 12/09/2016
I appreciate everyone's help at Guaranteed Rate. Everyone was very helpful and answered all of my questions in a timely fashion. Communication was very key to this very successful closing thank you so much for your help.
Korey F. | 12/15/2016
It was kind of a hassle trying to get approve, but eventually the loan was approved after providing all the documents that was needed. Despite all the hassle, Jeffrey and Minh was really helpful, I would highly recommended them.
Dwaine H. | 12/23/2016
Excellent service from Guaranteed Rate. Keep up the great work.
Dhir G. | 12/22/2016
We had the greatest experience! The entire team was very attentive and quick. Even the seller's realtor complimented Guaranteed Rate. Best possible experience.
Elissa M. - 11/29/2016
Joe Smith and his team are fantastic and made the entire process painless and as easy as could be. They are smart, extremely responsive, and overall top caliber. Feels like white glove service during the entire process. They work extremely well with our real estate agent and lawyers. We've used them on the purchase of 2 properties in Boston and a refinance at another property in RI. We will definitely use them again when the time comes.
John D. - 11/29/2016
Harold Dolden and his team went above and beyond the call of duty. As a first time homeowner, I had a lot of questions and Harold always made me feel like a priority, taking time to explain things (often multiple times) and making himself available 24/7. I am truly grateful for his guidance, attention to detail and kindness throughout this process. I will 100% use Guaranteed Rate and Harold again in the future
Danielle L. - 12/2/2016
I appreciate everyone's help at Guaranteed Rate. Everyone was very helpful and answered all of my questions in a timely fashion. Communication was very key to this very successful closing thank you so much for your help.
Korey F. - Funded 12/15/2016
Fast/prompt, always helpful and available.
Ashton H. -Swampscott, MA | MAR 2016
Joe Smith and Harold Dolden in the Boston office were extremely helpful throughout the process - Very prompt response time.
Lauren E. – Marblehead, MA | SEP 2015
The rep was amazing and it was obvious from the beginning that he was the most knowledable and helpful of the people we talked to.
Andrew H. – Chicago, IL | May. 2015
Joseph Smith is the best mortgage broker ever and very friendly.
Michel S. – Boston, MA | Apr. 2015
Wonderful customer service and care. Great experience with our initial mortgage. Fantastic experience with a refinance. We were able to drop our monthly payments drastically! The process was fast, seamless, and we felt supported every step of the way.
Kevin M. - Denver, CO | Dec. 2014
Joe Smith was wonderful from the first time we spoke until we got approved for everything. He was available to answer all my questions even on the weekends. As a first time homeowner, I had many questions for the process and what was happening and Joe and his team where there every step of the way to answer at times that same question. Joe Smith and his team were outstanding!
Lawrence M. -- Ludlow, MA. 9/30/2014
Things were very smooth and efficient and everyone was friendly and flexible.Excellent work friendly and accommodating service and flexible mindset. Everyone was so so helpful and accommodating, friendly and efficient. I could not ask for a better team. The whole entire process was great and felt things could not have gone any better.
German C. -- Boston, MA 8/12/2014
Joe was great! He was super informative and always very responsive!
Ryan G. -- Somerville, MA 7/11/2014
Joseph was fantastic! He is an expert and is very skilled at his profession!
Alexandra B. -- Jamaica Plain, MA 4/24/2014
Joseph Smith and his team were on the ball throughout the whole process. They were well-informed, very prompt about responding to inquiries and concerns, they were very efficient, and they were very people-centered as well. I've never had a better experience with a mortgage lender.
Ronald S. -- Long Beach, CA 1/13/2014
"The process was painless. Joe Smith is fantastic...extremely knowledgeable, terrific follow up -- overall, I had a great experience and will certainly be referring friends who considering a home purchase to him!! Everyone I dealt with at Guaranteed Rate was very service oriented -- Thank you!”
Courtney M. -- Boston, MA. -- 5/ 2013
Hey check out the great review from John about Joseph! “Joseph Smith and his team were a pleasure to work with! The entire process was smooth from the rate lock through closing! I would recommend Guaranteed Rate to anyone looking for a residential loan! Thanks again Joseph!” https://biz.yelp.com/r2r/YrInsQTJoxMf91NyTHP2bg/
John G. -- Boston, MA -- 02/2013
Hey check out the amazing review from Melissa about Joseph! “We greatly appreciate that Guaranteed Rate had a firm handle on the whole refinancing process. In additionally how Joseph consistently kept us informed at every stage of progress. I would definitely recommend Guaranteed Rate because it found us a great rate, spent the time to explain it to us, and guided us expertly though all steps necessary to apply to refinance and close. Thanks Joseph!”
Melissa L. -- Boston, MA -- 01/2013