What people are saying... What people are saying... Read more
Seamless application process and very helpful staff.
Daniel R. | May 2020
Availability of team members when I called. Ease of uploading documents. Online signature tools.
Derek B. | May 2020
My agent Joseph Welninski was very professional and proficient from the very start. Everyone else at Guaranteed Rate did a good job as well. After shopping around, Guaranteed Rate had the lowest rate.
Alexander M. | May 2020
Smooth and easy process, helpful and professional reps
Lillia Z. | May 2020
Excellent customer service and very easy process!
Tien P. | May 2020
Great application process, ease of use of website and solid customer service,
Lisa P. | May 2020
My agent, Joe Welninski, was very helpful and quick to respond.
Carolyn G. | May 2020
Customer service was excellent
Matthew F. | May 2020
The team was great to work with and followed up with info as soon as they had it.
Adam H. | May 2020
Joe was amazing. Very detailed and excellent to work with.
Maria L. | May 2020
It's been a pleasure working with Joe, Aaron and their team.
Nathaniel A. | May 2020
Joe and the team are excellent to work with. All questions answered in a quick and clear manner. No 'BS' or round around anywhere in the process.
Todd S. | May 2020
They are fast and efficient!
Kathleen G. | May 2020
Very thorough and efficient. All the associates were very friendly and professional to talk to on the phone.
Jason H. | May 2020
Everyone I spoke with new what I wanted to accomplished.
Rudy L. | Apr 2020
Easy, fast courteous service
Jeanine S. | Apr 2020
They were able to get us a great rate.
Rebecca G. | May 2020
Multiple involved and each one kept me updated through out process
Arthur O. | Apr 2020
Everything was communicated well
Tiffany H. | Apr 2020
Excellent service, communication, and rate.
Clifton Y. | Apr 2020
I gave a 10 because everyone I worked with from Guaranteed Rate was amazing! Anytime We needed help or if we had a question or issue they responded extremely quickly!! Everyone was also so friendly, we always felt welcomed by everyone.
Cheryl N. | Apr 2020
I was comfortable with my team, their knowledge and how they relayed it to me.
Kenyetta R. | Mar 2020
Seamless process, extremely friendly and knowledgeable team,
Jeffrey T. | Mar 2020
Fast response. Always available. Some small hurdles that they overcome. IF not that, I would give a 10.
Leonardo D. | Mar 2020
Very efficient. Things went smoothly.
Stephen C. | Mar 2020
They were awesome to work with
Orlando M. | Feb 2020
Exceptional service and devotion to timeliness.
Amber L. | Feb 2020
Aaron & Joe were awesome!!
James H. | Jan 2020
Helpful team, very responsive, easy to understand, made the process simple, no surprises
Sarah P. | Jan 2020
The team was professional, helpful and made the process as easy as possible.
Lara C. | Jan 2020
Because both Joe & Aaron provided timely & accurate information during shopping for a REFI and while getting it approved.
Mark B. | Jan 2020
Outstanding customer service and ease of doing business. Professional loan officers and closers.
Andrew C. | Nov 2019
Joseph took really good care of me, and I was informed every step of the process
Jacqueline M. | Oct 2019
It was straightforward process with some areas to improve
Praneeth T. | Sep 2019
The reps are well informed and good at what they do.
Kelvin M. | Sep 2019
Joseph was amazing. He walked us through each step and was very responsive to any questions we had a long the way. Took the guess work and any confusion out of the process we always knew what to expect and our expectations were succeeded.
Kimberly M. | Sep 2019
Joseph, Alex and Stephanie were an absolute pleasure to work with. They were organized, efficient and professional and made the process as easy as possible. I will not hesitate to use them or the Company again for my future financing needs.
Jonathan P. | Aug 2019
Joe and his team were awesome to work with, made everything so simple. It was an awesome experience cant wait to work with you guys again in the future!
Steven R. | May 2019
Joseph Welninski was awesome!!! He made us feel like we made the right choice going with Guaranteed Rate from our very first conversation. He was very informative and confident without being arrogant. He answered most of our questions immediately and would get back to us with any issues he wasn't 100% sure of, within a timely manner. He made this refinance easier than we ever thought it would be! We had a good experience when we dealt with this company years ago, but Joe made this time even more positive. We will definitely recommend Guaranteed rate to our friends and family! Sincerely, Ronald and Maria Spurgeon
Ronald S. | April 2019
Joseph made the loan process seem like a breeze! He was very resourceful and knowledgeable on the loan acquiring process and helped me to secure my loan and land my house way ahead of time! We closed on my house in only three weeks that’s unheard of! What an amazing loan officer he truly is, never was I in the dark about the process and if I ever had any questions, Joseph was always quick to break down my questions and quickly resolve any issues we ran across. I would recommend Joseph to my friends and family hands down. He is skilled at what he does, and it really shows he knows exactly what he's doing!
Jeffery Y. | November 2018
Joseph Welninski was an excellent loan officer. He was very transparent with the whole process and was knowledgeable when answering any of my questions.
Brian M. | October 2018
Everything went very smoothly overall and Joe was a pleasure to work with. He always got back to me when I had questions and was positive but also realistic about my process and refinance. Overall a very good experience and Joe did his job well, even going beyond what I thought I would get on several occasions.
Jeffrey H. | July 2018
Joseph W and the team he works with were GREAT!
Lindsey S. - August | 2018
Joe W., Amanda, and their team always take care of me and GET IT DONE! Their hard work is helping me accomplish my retirement goals and I can't thank them enough. This is the 5th loan I've done with GR and I can't wait to work with them again!
Brian K. | July 2018
Joe Welninski and his team always take great care of me and get the job done. They are trusted members of my financial team. Thank you guys!
Brian K. | June 2018
I had an excellent experience due to the patience of my Loan officer, Joseph Welninski & Loan coordinator Dani Russ. The were both very easy and pleasant, both are very hard workers and got the job done in a timely manner.
Trinna B. | March 2018
Joseph, Alex and Kayla were great to work with!! All of them were all very professional and knowledgeable, Well done!
Phillip G. - March | 2018
Joseph has been very patient and thorough with me during the transaction. He went over and beyond to accommodate our needs. He made himself available literally around the clock and given my crazy travel schedule for work, it made the difference between him and other lenders. The process was easy to follow, the team is responsive.
Jean L. | March 2018
It delivers a great experience to know the names of the people working behind the scenes and their respective titles.
Louis M. - Funded 2/14/18
Joe was great to work with, he was very attentive and had awesome follow up, it was a pleasure working with him and the guaranteed rate group.
Jasmine A. 7/21/2017
I can honestly say that my loan officer, Joe, answered all my questions with politeness and professionalism. I have dealt with people in the past that if you weren't aware of points & financial terms, they would make you feel stupid. It was a terrific overall experience.
Nikki B. - 4/11/2017
Excellent customer service. Everything was done quickly and easily.
Olutunde O. | February 2017