Everyone at Guaranteed Rate was great and very patient, made our experience very pleasant!
Michael G. | June 2019
Josh Epps and his staff were awesome to work with. They kept me informed on what was going on and what info they needed and made the whole mortgage approval as easy as possible. I would highly recommend Guaranteed rate for your home buying process. Great company and group of people to work with.
George E. | June 2019
Josh and his team was great!! They kept me up to date with everything regarding my loan. They made submitting my information very easy and worked quickly to get my loan closed on time. I am extremely pleased with the professionalism that they all had. Would highly recommend them to friends!!
Regina R. | May 2019
Josh and his team made this beyond easy. I could NOT have asked for better service, communication, or care. We WILL use Josh again, and will tell every single person house shopping.
Ashley C. | May 2019
we were treated great....the staff was so very helpful and the branch manager was wonderful to us. we would recommend Guaranteed Rate to any of our friends.
Marian C. | April 2019
Everyone I communicated with was well informed and very friendly. They always responded to all my questions or concerns in a timely manner. I would definitely recommend Guaranteed Rate especially Josh Epps and his team.
Evan T. | April 2019
Great pleasure to work with, as stressful the process! Guaranteed Rate has the dream team! They will do everything they can to help and get you in Your Dream Home! My Name is Ellie, I trust them! You should too! Thank you to everyone.
Elsida L. | April 2019
Josh Epps and his team were extremely helpful, efficient and patient with my questions. My closing went through without a hitch. I would highly recommend them to anyone looking for a mortgage.
Pamela D. | March 2019
Josh Epps and the entire team who worked on my loan were fabulous!! The process was simple and I was kept up to date at all times. If there was any kind of issue, they worked to solve it immediately. They knew I was on a time crunch and they worked wonders to make my loan close as quickly as possible. I selected Guaranteed Rate because I had worked with Josh Epps on previous loans and knew how good he is. He did not disappoint!! The entire team is so professional and I knew I was in good hands....
Karen R. | February 2019
Josh and his team were extremely professional and very responsive, every time we needed anything. The loan was processed very quickly and was a flawless experience. We appreciate the efforts of the whole team in getting our loan closed as quickly as they could. Thank you for a very easy process!
Michael P. | January 2019
Thank you for a great experience overall. My loan officer Josh and his team were excellent. I especially appreciated Alexa Lockenbill who went above and beyond to be helpful and friendly.
Danielle S. | December 2018
Guaranteed rate made it easy for me to obtain a loan with my busy lifestyle. Everything was easily accessible online, and everyone was very helpful when I had questions! They beat every other loan around, and I received the best service, I would definitely use it again!
Emalie M. | December 2018
Easy to work with, prompt reply to emails, made things very easy. Would highly recommend, in fact I gave their contact info to a coworker today.
Bruce T. | December 2018
Most professional team I've ever had the privilege of working with. They were always polite to handle any of my concerns. Also, Josh Epps was always ready to help and advise on any issues that appeared. It's clear that he leads his team to strive for excellence. Great team and great company will always look forward to working with Josh Epps team again.
Randy C. | December 2018
The entire process with then was great. Joshua and Alexa were there whenever I needed answers and kept me Informed about any documents that I needed to make the process go smooth. I will absolutely be using them the next time I go to purchase a home!
Michael M. | December 2018
Guaranteed rates have made this experience as easy as possible for me. With it being my first time there was a lot that I did not know. Joshua Epps was great at giving me useful and accurate information. He was always quick to answer any questions I had without hesitation! Along with Alexa, they showed patience with me in explaining what was expected from me in which I greatly appreciate. I am very much satisfied with my experience and was a pleasure working with seasoned professionals!
Jody L. | October 2018
Excellent service Very nice and knowledgeable staff. Highly recommend
Delta G. - October | 2018
Everyone with Guaranteed Rate was very professional and polite. I really appreciated working with Joshua and trusted his opinions.
William K. | July 2018
Joshua had a lot of knowledge of the surrounding area and had a strong network of people to help with the process of acquiring our home. It was very helpful.
Gregory P. | August 2018
Good service, low hassle. Honest and open advice.
Roy N. | June 2018