What people are saying... What people are saying... Back to profile
They were so helpful and responsive to all our questions!
Darleen V. - Noblesville, IN | Apr 2022
Our experience with Guaranteed Rate has been great!
Mark I. - Laurel Springs, NC | Apr 2022
Easy to work with ,respond quickly, nice ,
Joanne F. - Sykesville, MD | Apr 2022
Made everything easy and the staff members are outstanding. Everyone was very helpful.
Cynthia C. - Georgetown, SC | Apr 2022
the best rate and excellent team Josh,Heather and kara.
Lilis S. - Florence, SC | Apr 2022
Good service with periodical updates.
Edmund H. - Myrtle Beach, SC | Apr 2022
They had great communication with me, polite, professional. Wonderful team of people.
Eileen H. - Raleigh, NC | Apr 2022
This was my first time buying a house without using a VA loan and the first time looking outside my normal banking institution. I was apprehensive at first about what to expect but Josh and his team were able secure us a low rate and make the process completely pain free. Communication was always responsive and clear; there was never a moment, all the way through closing, where I felt like I was in the dark. I couldn’t recommend this team more and will be using again on any future purchases.
Jeremiah N. - Florence, SC | Apr 2022
Josh walked us through the process without unnecessary questions or topics, just the business at hand.
Terry B. - Santa Clarita, CA | Mar 2022
Simple process. Very accomodating
Martin A. - Lakewood, NJ | Mar 2022
Josh and team were very efficient over communicated so I knew exactly what was going on and the online process was simple and easy to maneuver. And whatever I had a question whether it be during hours or after hours Josh always responded. Josh went out of his way to get me the best Mortgage rate. Josh and his team a very professional and I would recommend them to anybody that’s looking for a mortgage
Anthony A. - Murrells Inlet, SC | Mar 2022
Because they were professional, trustworthy, and very patient with Rose and I. We couldn't have asked for a better team to work with.
Lee S. - Conway, SC | Feb 2022
Elizabeth was so very helpful, she walked us through the process step by step. She was always kind, extremely patient and super knowledgeable. She made it easy for us.
Charlene H. - West Seneca, NY | Feb 2022
Everyone was friendly an helpful
Mary H. - Woodbridge, VA | Feb 2022
Everything went fast and smooth
Gary B. - Blythewood, SC | Feb 2022
Effort put into loan process
Crystal K. - Conway, SC | Jan 2022
Great communication, professional, friendly, knowledgeable
Jennifer A. - Myrtle Beach, SC | Jan 2022
Knowledge and communication.
Stacy J. - Raleigh, NC | Jan 2022
From beginning to end, the service was honest, upfront amd timely. The people were amazing helpful with any questions or concerns...
Crystal K. - Conway, SC | Dec 2021
Excellent customer service.
Leonard K. - Myrtle Beach, SC | Dec 2021
Josh Epps and His team did excellent Job from start to finish this is our third mortgage with guaranteed rate .Highly recommend their services for anyone who needs help with financing.
Lilis S. - Florence, SC | Dec 2021
Josh and team took good care of our needs.
Joel K. - Waynesboro, PA | Dec 2021
They were quick efficient got it done in 35 days
Pamela P. - Conway, SC | Nov 2021
Process was very efficiently handled, no issues at all.
Vincent T. - Seaford, NY | Nov 2021
Very helpful and good to work with
Bonnie K. - Marion, SC | Oct 2021
Excellent Service.. (I never give anyone a 10 as there is always room for improvement)
Jack B. - Bentonville, VA | Oct 2021
Great team. Always informed of the process. Great communications
David H. - Alexandria, NJ | Sep 2021
Josh provided every service he said he would. Rare these days!!
Patrick M. - West Warwick, RI | Dec 2021
Great Service and they kept me informed through the whole process.
William R. - Bethlehem, PA | Sep 2021
They found a way to keep the process moving and let me know where we stood all the way through.
Robert P. - Myrtle Beach, SC | Sep 2021
Excellent communication, easy loan process, great well educated agent
Kevin B. - Pawleys Island, SC | Aug 2021
Excellent service and rate. Relaxed process and friendly people.
Lee R. - Knoxville, TN | Aug 2021
COMPLETE SATISFACTION W/JOSHUA AND TEAM!
Carmen C. - North Myrtle Beach, SC | Aug 2021
Excellent service from Joshua and Elizabeth.
Margaret W. - Myrtle Beach, SC | Jun 2021
Josh Epps was awesome! He was upfront and honest with me from the start. He was on top of every detail the entire process. Communication was great!
Gregory S. - Myrtle Beach, SC | Jun 2021
Outstanding service. Josh Epps was phenomenal.
Steven B. - Myrtle Beach, SC | Jun 2021
professional way of operating
John M. - Pawleys Island, SC | Jun 2021
Professionalism and timelines
Eddie A. - Surfside Beach, SC | Jun 2021
Everyone was very nice and made the process easy.
Christine T. - Wellington, OH | Jun 2021
There honesty and professionalism
Frank J. - Millerton, NY | May 2021
Our lender Josh Epps was amazing! He went above and beyond for us and he was very efficient. He always responded our questions in a timely manner with a positive attitude.
Arlenis G. - Carteret, NJ | May 2021
Great to work with. Alexa Lookenbill has always been outstanding to work with and very helpful.
Clark G. - Myrtle Beach, SC | May 2021
Recommended by Archie Sanders of Bevely Homes
Herbert D. - Andrews, SC | May 2021
Josh Epps and his team did a fantastic job from start to finish! Their communication was great and the system was very user friendly.
Ashley S. - Myrtle Beach, SC | May 2021
This is my second experience with guaranteed rate. Fast, friendly service. All staff ensures all questions are answered to satisfaction and completely clear. I could not be more pleased with the service I’ve received on both occasions.
Tommy F. - North Myrtle Beach, SC | May 2021
Everything was smooth and people were friendly and accomodating.
Katie S. - Conway, SC | Apr 2021
They were very prompt, helpful, and kind!
Katelyn S. - Murrells Inlet, SC | Apr 2021
Found everyone to be very helpful.
Sharon T. - Elgin, SC | Apr 2021
The experience was handled very promptly and professional. Well knowledgable agent. He worked hard for me to close on time and get the best rate possible.
Gail H. - Lumberton, NC | Apr 2021
Josh and team were easy to work with and processed everything on time
Brian M. - Edgewater, MD | Apr 2021
The process was so smooth and everyone was fantastic.
David L. - Holly Springs, NC | Apr 2021
They are the best, awesome, great and just fantastic
Thomas B. - Bronxville, NY | Apr 2021
They got me the lowest rate on the market.
Chad C. - Myrtle Beach, SC | Apr 2021
good rate, quick response, professional service
Wenfang T. | Mar 2021
Very easy to work with and very helpful through the mortgage process
Richard M. - Mount Pleasant, SC | Apr 2021
Josh was always ready to help me in a timely matter and always very helpful!
Elizabeth G. | Mar 2021
Stress free professional assistance from the entire team. I am more than greatful and happy. Thank you all. Sincerely, J. Royal
Justice R. - Greensboro, NC | Apr 2021
Because I found that J--- was able to handle our needs professionally and in manner catered to us in a very timely manner.
William C. | Mar 2021
You were fair and upfront about what we were to do so that things worked very smoothly.
Michael W. | Mar 2021
They were professional, prompt, and on time.
Sheree M. | Mar 2021
I was treated kindly and the loan process was conducted professionally. I always had my questions answered.
Ashley W. | Mar 2021
Josh and his team did a great job.
Scott T. | Mar 2021
Always a great experience. They make the process very simple.
Daniel H. | Mar 2021
Just easy to work with and an efficient web-based process
James S. | Mar 2021
Received good advice and support throughout the mortgage process.
Michael W. | Mar 2021
They were excellent, responded right away to my questions, very friendly.
Michael M. | Mar 2021
Great prompt service and feedback. Easiest loan I ever got.
Alfred G. | Mar 2021
Everything was done without any big problems
Bruce D. | Mar 2021
Things went well and they kept to the schedule
Carlo G. | Feb 2021
They make the process as smooth and easy as possible to close on your loan. If a problem arises they work to find a solution
Robert C. | Feb 2021
The team made it a very easy process.
Steven W. | Feb 2021
The process was made simple by a friendly and helpful staff
Joseph B. | Feb 2021
Joshua Epps and the team in Myrtle Beach did a wonderful job of guiding us through what could have been a stressful experience. They readily and promptly responded to our questions whether by phone, text or email. We would use them again!
Joanne W. | Feb 2021
Joshua Epps and his staff were a pleasure to work with and kept me informed of the transaction at all times.
Donald T. | Feb 2021
Josh & his team are so easy to work with and make this process a breeze!
Louis B. | Feb 2021
Guaranteed Rate made my home buying a positive one.
Rick M. | Feb 2021
Great service at all levels
Christopher C. | Feb 2021
Good rate and good response
Sharon S. | Feb 2021
Everything went very smoothly.
James G. | Feb 2021
Everything went so smoothly.
Pamela S. | Feb 2021
Very pleased with the service and expertise.
Jean Paul C. | Dec 2020
As a first-time homebuyer, I had heard horror stories at how difficult home buying is. We had a wonderful experience with GR. Everyone was so helpful and we didn’t experience any issues. Very smooth process.
Amanda B. | Feb 2021
Professionalism, efficiency and clear communication and processes.
Kim T. | Oct 2020
They went above and beyond with assisting me with my loan.
Lapeatra P. | Dec 2020
Excellent service from every member of staff
Richard L. | Oct 2020
Josh Epps did a excellent job on trying to get me the best mortgage payment for my loan and also the BEST rate
Saundra H. | Dec 2020
Friendly, made me feel comfortable, answering all my questions, made the process easy with no stress.
Malkolm W. | Oct 2020
The process was expedite, into and submitting info was easy, staff was pleasant. Thanks Joshua
LeRoy D. | Nov 2020
Josh Epps is the best with service and getting the job done.
Charles G. | Dec 2020
From Joshua to everyone else we dealt with they were amazing! Always there to answer my questions and were extremely professional and knowledgeable! Thank you to all!!
Debra S. | Oct 2020
Courteous people, fast service, good communication.
Teena L. | Nov 2020
Two good experiences with loans
Kim H. | Dec 2020
Joseph and Kara were AWESOME!!! Enjoyed working with them!
Nona M. | Aug 2020
Ease of access and prompt response.
Dennis S. | Oct 2020
Because Josh Epps and his team was amazing. They were always responsive to my questions and they made me feel like there was no question that was off limits. I appreciated them taking care of my wife and I while buying our first home.
Christy K. | Nov 2020
All of our reps were professional, personal and friendly. We loved working with Josh and Alexa.
Dawn H. | Dec 2020
low rates friendly and professional staff.
Richard B. | Aug 2020
They make it so simple to move through the process.
Karen R. | Oct 2020
They were wonderful with working with me and my crazy work schedule
Franklin G. | Nov 2020
GR8 job no issues, GR8 communications
Clifford E. | Dec 2020
They went above and beyond to work around my hectic schedule.
James W. | Aug 2020
Everything was done in a timely matter. Alexa was a big help in getting all the documents signed.
Richard K. | Sep 2020
The quoted rates were better than any others we received. The team was easy to work with.
Earl R. | Oct 2020
Everything was done in a timely manner. Everyone was helpful.
Shalonda M. | Nov 2020
The people and the process made it easy to move forward through the application process (documents) approval process, and closing process (remote closing).
John D. | Dec 2020
The process was very easy.
Tabatha B. | Aug 2020
Mr. Joshua Epps who works for your company was very instrumental in helping us securing the loan. Mr. Epps is a people's person and he takes his job seriously. If there is an issue he's ready to address it.
Livingston H. | Sep 2020
They were very helpful. I had many questions and they were there to walk me through the process from start to finish.
Orion L. | Oct 2020
Satisfied with the whole process and communication
James D. | Nov 2020
Josh and his team was exceptional. They made this process smooth and headache free. Everything was done in a timely matter.
Rochele D. | Dec 2020
Great customer service from Josh and his team, plus lowest rate, lower than we expected!
Wendy C. | Jan 2021
Very knowledgeable. Gave me many options and advice. Best rate.
Janice C. | Aug 2020
They were courteous, professional, and easy to work with. And I got a decent loan rate.
Jerry M. | Sep 2020
Knowledgeable, excellent customer service.
Lisa G. | Oct 2020
Outstanding service, made the whole process seamless.
James L. | Nov 2020
They were honest, thorough, and efficient
Kristine P. | Dec 2020
Josh and his team were amazing to work with. They were all very professional and provided quick and accurate feedback.
Craig S. | Jan 2021
Fast, efficient, to the point and they answered all my questioned and concerns.
Nickie G. | Sep 2020
Professionalism, Knowledgeable, Personable and Thorough. Fantastic leadership in Joshua Epps and great Team.
Douglas Y. | Nov 2020
Josh Epps, Kara Asbury and the rest of their team were great to work with
MICHELLE W. | Dec 2020
Second time dealing with Josh Epps and his team and they are great to deal with. Very helpful!!
Paul G. | Jan 2021
They went above and beyond.
Gregory P. | Aug 2020
Easy transaction and no worries
Marie W. | Oct 2020
Outstanding Customer support and TEAM work.
Michael L. | Nov 2020
Smooth and seamless experience
Paul C. | Dec 2020
Exceptional service and speed of refinancing my home.
Shanelle B. | Jan 2021
very helpful during the process
Robert L. | Jul 2020
Josh Epps and his team have this process Mastered! 2nd Time around Same Result! Awesome TEAM! Thanks Josh!
Reginald M. | Jul 2020
Great service and great interest rates
Renee R. | Jul 2020
Josh and team walked me through the process well, did have an issue but not totally their fault had to do with an inaccurate appraisal after the issue his team went above and beyond to make things happen he took my call at all times
Brett N. | Jul 2020
They spent a lot of time with us to get our mortgage for our new home in the Carolinas .. great Office team
Gerard S. | Jul 2020
Great rate & great service
Alex C. | Jul 2020
Their knowledge and expertise if the entire loan process from application to funding
Anna M. | Jul 2020
We felt we received excellent service with Guaranteed Rate. Joshua Epps was professional and so helpful in helping us buy our condo.
Larry W. | Jun 2020
Friendly staff that made our refinance a pleasure instead of a stressful event.
Larry H. | Jun 2020
Josh Epps and his team were fantastic to work with.
Mark M. | Jun 2020
Josh was very responsive and was able to secure me a fantastic rate
Peter D. | Jun 2020
Because how Mr. Joshua Epps handled my loan. He is top notch.
Edward C. | Jun 2020
Excellent customer’s service
David S. | Jun 2020
They delivered on what was offered in a timely & professional manner.
Lawrence H. | Jun 2020
They were excellent to work with. Communicated very well.
Joanne S. | Jun 2020
Good deal organized group lots of help answered all my questions if I needed to do something they helped me through it
Carolyn D. | Jun 2020
I found the team to be friendly knowledgeable and honest.
Stephen F. | Jun 2020
Josh and his team were phenomenal ??
William H. | Jun 2020
Josh and his team were easy and on point.
William S. | Jun 2020
they had a good rate, were professional, responsive and efficient
Mark I. | May 2020
Josh and his staff were very easy to work with and very responsive to any email questions I had.
Salvatore C. | May 2020
Great service from Josh Epps
Robert D. | May 2020
Customer service, friendly staff, good rates
Joseph P. | Apr 2020
I was happy with the service and the results.
Charles H. | May 2020
They were very helpful and knowledgeable when we had questions.
Kayce G. | Apr 2020
Everyone was friendly, knowledgeable and was easy to do
Walter Z. | Apr 2020
Everyone I worked with was very helpful.
Jeffrey D. | Apr 2020
service and communication was excellent
Kevin C. | Apr 2020
They were very knowledgeable and made the process easy
Keri C. | Apr 2020
Josh and his team rode in like knights in shining armor and approved us and got us closed at a great rss as RE when another lender couldn’t be bothered!
Patricia S. | Apr 2020
Everyone was very friendly and made the loan process easy to understand
Courtney H. | Mar 2020
Excellent service and answered all concerns
Elizabeth S. | Mar 2020
Great follow up and friendly easy going reps to deal with
Diana B. | Mar 2020
Second time in less than a year I have worked with them - great team of folks
Dino R. | Mar 2020
They made us extremely comfortable with the winter home buying process. This was our first home purchase and we were clueless. They answered any and all questions we may have had promptly day or night. We were never blind sided by anything and knew exactly where we stood and what was going on in every step of the process. We did everything via phone and email. They turned a terrifying situation into an easy experience.
Kendall B. | Mar 2020
Because of the personalized service given to us by Josh Epps and his entire team.
Phillip P. | Mar 2020
Josh and his team are excellent
Lenich C. | Mar 2020
Very efficient service; great rate.
Keith K. | Mar 2020
Guaranteed Rate was very responsive and informative. We knew what/where/why every step of the loan process.
George C. | Mar 2020
Easy to work with. Responsive. Nice people.
Ryan E. | Mar 2020
Great service start to finish
Matthew K. | Mar 2020
Because Josh and his team were awesome did a great job and very thorough...
James A. | Mar 2020
Josh was super helpful and very diligent in getting everything completed.
Sean C. | Mar 2020
Gene Henry recommended you, realty broker
William P. | Mar 2020
Josh Epps and his team are amazing to work with!
Layne W. | Mar 2020
Everything went very smooth. Communication was excellent from the team.
Richard B. | Feb 2020
Seemed to be honestly, easy to reach, and had my best interests in mind.
Mary H. | Feb 2020
Very professional and responsive.
Stephen M. | Feb 2020
Gave me gthe rate promised and helped me thru the entire application process thru closing
David O. | Feb 2020
Everyone we worked with was very helpful, courteous which made the process so much easier.
Arthur A. | Feb 2020
Competitive rate Good process
John G. | Jan 2020
They know the local market and know how to "Make it Happen!"
Steven W. | Jan 2020
Everyone was very helpful since we are out of town they made it very easy to do the paper work with DocuSign.
Joanne C. | Jan 2020
Michael Santelli is incredible! He is literally the reason I stuck out the process and finalized my loan. He is everything you want in a position like that. He was patient and walked me through any questions I had. There were a number of steps in the process that did not go well, and were it not for him, I would have looked elsewhere.
Francis H. | Jan 2020
The process was very easy and they communicated with us the entire time. Great customer service and fast responses to our questions.
Charles H. | Jan 2020
the service and communication was excellent Whenever I had a question, it was answered fully and quickly.
Charles A. | Dec 2019
They pretty much stayed on top of everything and always as is kept me aware of status
Rosemary K. | Dec 2019
Guaranteed Rate did everything they could to move my loan along quickly and efficiently.
Steven W. | Dec 2019
Very smooth process. Easy to work with.
Jeremy W. | Dec 2019
The people there were very helpful
Dorothy F. | Dec 2019
Everything went smoothly
John F. | Dec 2019
The team did a absolutely wonderful job getting us approved in professional and timely manner.
Gary W. | Oct 2019
Very accommodating, but a bit rushed towards the end
Ronald M. | Oct 2019
Always available to answer my questions
Emily W. | Oct 2019
They made the loan process very straightforward
Kevin T. | Oct 2019
The whole loan process went very well!
Peggy M. | Sep 2019
very responsive, customer focused
Elizabeth B. | Sep 2019
friendly, knowledgeable, good at their job
Lawton E. | Sep 2019
Josh Epps was terrific, I was never confused or concerned during the process. He was competent and always answered any questions I had.
Brian B. | Nov 2019
My loan officer and his team worked quickly to my loan. They were very pleasant to work with.
Craig H. | Aug 2019
We found our experience to be completely flawless, quick and simple.
Joseph C. | Aug 2019
The men and women on the Guaranteed Rate team we're very polite knowledgeable and very patient with me. They made this whole experience very pleasant.
Leon L. | August 2019
Everyone was very informative along the way and very nice to work with. Great job by all.
Glen W. | July 2019
Great client service, timely and responsive, easy to work with. I would recommend to all.
James A. | July 2019
From beginning to finish Guaranteed Rate provided excellent customer interaction. Josh Epps and his team were very responsive in answering any and all questions with regards to mortgage loan applied for. Would definitely use Josh and his team again. Keep up the outstanding work, its not easy.
Michael L. | July 2019
Joshua Epps and his staff were the best. Very courteous and helpful. Will use again!!
Paul G. | July 2019
We purchased in SC. Our loan officer was Joshua Epps. And let’s not forget his entire team! We were utterly WOWed by how fantastic Joshua and his team were. There was not a second we felt they did not have our back and genuinely were there to do everything to help us with our new home. The communication was there every step of the way. They were professional, helpful and we would use Joshua again in a heartbeat! Anyone else out there, need financial assistance, LOOK NO FURTHER. You have found your partner!!! Thank you Joshua and all your team!!!!!
Dawn H. | July 2019
Josh and his team (Alexa and Kara) were professional, friendly, and most importantly, KNOWLEDGABLE! Josh went above and beyond from day one to search for the product that met my needs, taking time to talk to me and explain the various options. They make the process simple, fast, and enjoyable! Thank you!
Tommy F. | June 2019
Everyone at Guaranteed Rate was great and very patient, made our experience very pleasant!
Michael G. | June 2019
Josh Epps and his staff were awesome to work with. They kept me informed on what was going on and what info they needed and made the whole mortgage approval as easy as possible. I would highly recommend Guaranteed rate for your home buying process. Great company and group of people to work with.
George E. | June 2019
Josh and his team was great!! They kept me up to date with everything regarding my loan. They made submitting my information very easy and worked quickly to get my loan closed on time. I am extremely pleased with the professionalism that they all had. Would highly recommend them to friends!!
Regina R. | May 2019
Josh and his team made this beyond easy. I could NOT have asked for better service, communication, or care. We WILL use Josh again, and will tell every single person house shopping.
Ashley C. | May 2019
we were treated great....the staff was so very helpful and the branch manager was wonderful to us. we would recommend Guaranteed Rate to any of our friends.
Marian C. | April 2019
Everyone I communicated with was well informed and very friendly. They always responded to all my questions or concerns in a timely manner. I would definitely recommend Guaranteed Rate especially Josh Epps and his team.
Evan T. | April 2019
Great pleasure to work with, as stressful the process! Guaranteed Rate has the dream team! They will do everything they can to help and get you in Your Dream Home! My Name is Ellie, I trust them! You should too! Thank you to everyone.
Elsida L. | April 2019
Josh Epps and his team were extremely helpful, efficient and patient with my questions. My closing went through without a hitch. I would highly recommend them to anyone looking for a mortgage.
Pamela D. | March 2019
Josh Epps and the entire team who worked on my loan were fabulous!! The process was simple and I was kept up to date at all times. If there was any kind of issue, they worked to solve it immediately. They knew I was on a time crunch and they worked wonders to make my loan close as quickly as possible. I selected Guaranteed Rate because I had worked with Josh Epps on previous loans and knew how good he is. He did not disappoint!! The entire team is so professional and I knew I was in good hands. Well done and thank you so much!!
Karen R. | February 2019
Josh and his team were extremely professional and very responsive, every time we needed anything. The loan was processed very quickly and was a flawless experience. We appreciate the efforts of the whole team in getting our loan closed as quickly as they could. Thank you for a very easy process!
Michael P. | January 2019
Thank you for a great experience overall. My loan officer Josh and his team were excellent. I especially appreciated Alexa Lockenbill who went above and beyond to be helpful and friendly.
Danielle S. | December 2018
Guaranteed rate made it easy for me to obtain a loan with my busy lifestyle. Everything was easily accessible online, and everyone was very helpful when I had questions! They beat every other loan around, and I received the best service, I would definitely use it again!
Emalie M. | December 2018
Very responsive to inquires throughout the process.
Joseph S. - Sarasota, FL | May 2022
Easy to work with, prompt reply to emails, made things very easy. Would highly recommend, in fact I gave their contact info to a coworker today.
Bruce T. | December 2018
From the first phone call to Joshua till closing everything went smooth. It was a pleasure working with the whole team to be sure we closed on time.
David S. - Monroe, NC | May 2022
Most professional team I've ever had the privilege of working with. They were always polite to handle any of my concerns. Also, Josh Epps was always ready to help and advise on any issues that appeared. It's clear that he leads his team to strive for excellence. Great team and great company will always look forward to working with Josh Epps team again.
Randy C. | December 2018
excellent customer service from all personnel throughout each step of the loan process
John C. - Myrtle Beach, SC | May 2022
The entire process with then was great. Joshua and Alexa were there whenever I needed answers and kept me Informed about any documents that I needed to make the process go smooth. I will absolutely be using them the next time I go to purchase a home!
Michael M. | December 2018
They were well informed and very helpful
Beverly B. - Batesville, IN | May 2022
Guaranteed rates have made this experience as easy as possible for me. With it being my first time there was a lot that I did not know. Joshua Epps was great at giving me useful and accurate information. He was always quick to answer any questions I had without hesitation! Along with Alexa, they showed patience with me in explaining what was expected from me in which I greatly appreciate. I am very much satisfied with my experience and was a pleasure working with seasoned professionals!
Jody L. | October 2018
Everyone I worked with made the entire process very easy and the communication was very effective
Lauren T. - Myrtle Beach, SC | May 2022
Excellent service Very nice and knowledgeable staff. Highly recommend
Delta G. - October | 2018
Because they make buying a home and refinancing seamless. Everyone is so friendly and helpful
Heather J. - Myrtle Beach, SC | May 2022
Everyone with Guaranteed Rate was very professional and polite. I really appreciated working with Joshua and trusted his opinions.
William K. | July 2018
Very easy to work with, quick responses!
Lisa S. - Myrtle Beach, SC | May 2022
Good service, low hassle. Honest and open advice.
Roy N. | June 2018
Joshua had a lot of knowledge of the surrounding area and had a strong network of people to help with the process of acquiring our home. It was very helpful.
Gregory P. | August 2018
Josh Epps and His Team have been wonderful to work with during the application and closing process. I will be sure to share my experience of working with you to others whenever possible.
Lilis S. - Florence, SC | May 2022
ease of service and attentiveness of staff
Paul E. - Lillington, NC | Jul 2022
Had contact with everyone at the office constantly to help me with my loan. Answered all questions and assisted me even with me in another state.
Donna R. - Hemet, CA | May 2022
Alexa, Elizabeth, and everyone else that we interacted with throughout the entire loan process were nothing short of amazing. They were knowledgeable about every step of the process, professional, and went above and beyond to make buying a home a smooth transaction. We would definitely choose them again!!
Jennifer V. - Conway, SC | Jun 2022
Everything went smoothly over a short time.
Timothy S. - Schenectady, NY | Jul 2022