What people are saying... What people are saying... Back to profile
Everything was quick, easy and very accommodating! All associates were great to work with and they reached out to me about a lower rate!
Charles H. - Medford, MA | Oct 2021
Easy to work with professional staff as well as excellent rates!
James M. - Bolton, CT | Aug 2021
Extremely easy to work with. Very knowledgeable
Brian B. - Raleigh, NC | Aug 2021
Nothing but positive experience
Amanda M. - Mays Landing, NJ | Jul 2021
Great customer service, we already had our loan with Guaranteed Rate, the refinance process was smooth.
John B. - Santa Clarita, CA | Jul 2021
Josh and his team are amazing and easy to work with
Joy B. - Ellington, CT | Jun 2021
I would have given 10 but took one point away for lack of communication during the process. The communication is very important to keep the client in the loop and calm anxiety.
Kashif N. - Bristol, CT | May 2021
I was helped by a team of great people that were always ready to assist with whatever was needed and always had an answer to my questions. I am especially grateful for Joshua LaRocca for making me feel like his only priority and calming my nerves with the whole process. I really enjoyed the application and the way the paperwork was handled - A+
Gustavo B. - La Habra, CA | Apr 2021
Initially I shopped around with other companies & had a terrible experience. When I spoke with Josh at Guaranteed Rate he was so helpful & answered questions I didn’t even know I had. He was super kind & made shopping for a mortgage in the middle of a pandemic seem easy.
Brittany G. - Henderson, NV | Apr 2021
Josh LaRocca and team were great throughout the process. The portal was very easy to use and upload docs to. I enjoyed working with them.
Joseph M. - Cranford, NJ | Apr 2021
Answered all my questions in a concise and accurate form where I was able to understand every step in the process while maintaining a standard of comfort! In fact, this is the 2nd time I use Gauranteed Rate; 1st time with the closing of the house. Later, I refinanced once before with but decided to get back with GR due to there streamlined process. Couldn't be happier! My regards to Josh LaRocca.
Mauricio G. - Teaneck, NJ | Apr 2021