They made it very easy to understand the process. Answered all the questions I had. We're always available. Very good service.
Will J. | December 2018
Could not ask for a better Loan Officer/Jourden ...he always was prompt in answering our calls or returning a call to us....he was always helpful with “non-computer friendly old folks” and was able to answer any questions we had or knew how to find the answer. Excellent and customer satisfaction was #1 with him!!! The TEAM was top notch! Thanks to all! ( FYI: recommend to us by 2 brothers that were also completely satisfied)
Rebecca P. - September | 2018
Jourden Peszek is by far the best person I have ever worked with. He is responsive, supportive, honest, transparent and a hard working individual. I had complete trust in him throughout the entire process and I would absolutely recommend him and work with him again.
Taylor A. - September | 2018
Jourden was a great resource with a patient and encouraging attitude. He helped us throughout the load process and was diligent about getting things done in a timely manner.
Lauren S. | August 2018
Jourden and Myra were great. It was easy and the follow through was outstanding. My mom is using you now too. I would recommend them always. Thank you for making the process so easy
Laura D. | June 2018
Jourden Peszek was terrific to work with. He was very clear in his explanations. Always available to answer questions. Very responsive. Kept the process moving fast to guarantee that we could make our closing date. I was very satisfied.
Michael M. - June | 2018
Jourden was beyond amazing throughout the whole process. He explained everything thoroughly and was easy to get a hold of. He made everything easier and always went the extra mile.
Troy M. - October | 2017
Jourden and the whole team were amazing! Also available when we had questions, they were proactive when we needed to meet deadlines and brought new insight to make sure we were prepared at every stage. My wife and I were extremely impressed with our service and will recommend Guaranteed Rate to our friends and family. Thanks for your help!
Thomas S. - June | 2017
As a first time buyer, I was very skeptical of who to choose for a Mortgage lender because of the horror stories I had read online, guaranteed rate was recommended by my Realtor and I am so glad that I chose them. I work in a Services industry and I know the importance of customer service and I tell you Guaranteed didn’t disappoint, they have in fact they SURPASSED all my expectations. They have their values and morals in place, be assured that you will not be over charged for anything. Jourden...
Shams & Ania H. via ZIllow
“ Jourden Was Terrific!! I would highly recommend Jourden Peszek. He was terrific in helping me through a complex process in a calm, cool, and collect approach. He communicated well with me on a regular basis throughout the entire process, and I found him to honest, informative, and straightforward, which is somewhat rare within the lending business. If you are looking for a lender who knows the "ins and outs" of the lending process, and will see things through to the end in a calm, cool, and...
Valued Client via Zillow
Jourden went above and beyond to help me obtain my loan. He was always reachable and ready to answer my questions every step of the way. It was a great pleasure working with him.
Carla N. – Chicago, IL | AUG. 2016
Everyone worked with my schedule and availability, which was not the best, with such friendliness and kindness. I felt as though Jourden was familiar with how hectic the summer is for me with respect to my job and working at the tracks. I know that he wasn't, but he never made me feel like I was an inconvenience for him or his team. I will recommend them to everyone I know that is considering a purchase or refinance. Thank you!
Johanna T. - Zionsville, IN | Aug. 2016
Jourden was so great during the entire home buying process. I had a lot of questions and he always answered them quickly, and in a friendly manner. I find that a lot of people in the real estate industry tend to think everyone understands the process as well as they do, and I truly appreciated him explaining things to me when I had questions. He also came to our closing which I thought really was a step above and beyond! I wouldn't hesitate to recommend him to others.
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Client – Naperville, IL | APR. 2016
"If your looking at buying a new house, and want the smoothest quick experience with your financing...then Jourdan is who you want to use! We first called him on a Saturday afternoon and he met up with us that evening and we got the ball rolling. From the time we signed the contract with the sellers till we closed was less than a month!My realtor and attorney both raved about how efficient and great working with him was He was always prompt to reply to my texts or calls and that shows me alot...
Jess E. – Wonder Lake, IL | MAR 2016
Our loan officer (Jourden Peszek) made the loan process go very smoothly for us. It was our first time buying a home, and he answered all of our questions and kept us well informed throughout the process. We wouldn't hesitate to recommend Jourden and Guaranteed Rate.
Brandon B. - Arlington Heights, IL | Dec. 2015
Jourden was very polite and a class act. He helped me throughout the entire process and answered any and all questions I had!
– Purchase Client, Closed Sept. 2015
Jourdan helped me with a refi of my condo and it couldn't have gone smoother. We had talked a few weeks prior, while rates were just okay and I was still on the fence. Then the rates dropped and Jourdan followed up immediately. He walked me through a few scenarios and was patient, helpful and knowledgeable throughout the process. Jourdan responded quickly to all my questions along the way and I felt like a top priority!
– Refinance Client, Closed Sept. 2015
Jourden was extremely helpful throughout the entire home purchase process. As first-time homebuyers, my wife and I were somewhat nervous about the process and unsure the level of comfort and appreciation we would have when working with a large company. However, Jourden put those nerves at ease. He is able to answer every question we had in a detailed and comprehensive manner, answers emails promptly, and is always near his phone. We will be sure to recommend Jourden to friends/colleagues who...
– Purchase Client, Closed Sept. 2015
It was so great to work with Jourden. I was recommended to him by my cousin who used him for a home purchase and said he was the go-to guy for a mortgage. I used him for a home purchase as well and he was great. He was very knowledgeable, responsive, and caring. Being a first time home buyer, I was nervous but Jourden took the time to make sure we really understood the whole loan process which definitely helped me feel better about the process.
I absolutely recommend Jourden!
Anthony P. – 04/09/2015
I couldn't have been more lucky than to have Jourden work on my loan application! Jourden was diligent with weeding through details, found a way to warrant a condo that I was told was unwarrantable and closed in 3 weeks! He clearly pulled all stops to make this happen quick. The property appraised higher than my offer, lender costs were almost negligible and I actually got the 'guaranteed rate'! GR is simply a powerful lender with the local presence and comprehensive in house services. Jourden...
Vinu V. – 07/13/2015
It was such a pleasure to work with Jourden. Jourden and his team were very professional and helpful, quickly answering all of my questions that came up along the process. Jourden always went out of his way to make sure our needs were met. He created a personable environment and I will be recommending him to my family and friends!
closed purchase loan -- 03/26/15