What people are saying... What people are saying... Back to profile
Professional, courteous, and knowledgeable.
Barbara R. - Schaumburg, IL | May 2021
Interest rate was very competitive
Brandon K. - Chicago, IL | May 2021
This was my first time getting a mortgage and the entire process was much easier than I thought it would be. Working with Jourden was great and he was always available for any questions that I had.
Paul G. - Chicago, IL | Apr 2021
Because I know and like the people in the company.
Samuel L. - Barrington, IL | Apr 2021
If I had a question about a question I could pick up the phone and personally ask instead of email
James H. | Mar 2021
Always professional and efficient and easy to complete process. Jourden follwed up throughout the process, that was very nice!
Victoria O. | Mar 2021
We have used them for years and always have an easy time from beginning to close.
David N. | Feb 2021
Jourden and his team did a great job as always!
Tina S. | Feb 2021
Jourden Peszek was excellent
Rick P. | Dec 2020
Agent was super clear, responsive, available at all times.
Nathan P. | Feb 2021
Overall, happy with the service I received.
Paul G. | Dec 2020
The refi process went very smoothly and efficiently.
Bette M. | Nov 2020
Very good response time when asking questions. Technology is very easy to use and convenient. Closing was fast and easy.
Ann Marie P. | Dec 2020
Availability, willingness to answer questions
Charlotte H. | Jan 2021
Very helpful. Always quick responses to questions
Blake P. | Nov 2020
Customer service was absolutely amazing
Fedor D. | Dec 2020
Process was not just easy and transparent, they also took the time to answer my questions and periodically check in to make sure everything stayed on track.
Rebecca C. | Jan 2021
Easy to work with. The communication is clear, and concise.
Maile Y. | Aug 2020
I thought the process was straight forward, easy, and safe with the online uploading portal. There were a few times where I felt that the process was redundant, but I understand that there are changes due to COVID.
Timothy M. | Sep 2020
Jourden was very professional and knowledgeable and got the job done
Patricia M. | Oct 2020
The process was easy, and Jourden was very knowledgeable.
Zoe P. | Nov 2020
Quick, easy, and smooth process
Michael S. | Dec 2020
The process was absolutely seamless!!
Howard M. | Jan 2021
Made the process as easy and simple as possible. Great communication.
Rita S. | Aug 2020
Help throughout the process. Good communication
Rebekah A. | Sep 2020
Everything went smoothly for my refinancing my mortgage. Everything explained in simple terms.
Cynthia V. | Oct 2020
I was impressed with the service and the smooth flow of the process
Karen F. | Nov 2020
GR did very good at communication every step of the way.
Michael S. | Dec 2020
I’d always had someone reaching out to me or replying to my messages right away.
Cristina A. | Jan 2021
Awesome people to work with
Paulina S. | Aug 2020
The service and communication is excellent. Their rates are good as well.
Brandon B. | Oct 2020
Jourden Pescek is very knowledgeable and easy to work with. Always kept me informed and and up to date on the process. This is my 2nd refi with Jourden and probably not the last.
Michael M. | Nov 2020
Everything was smooth, concise and professional.
Robert C. | Jan 2021
Ease of refi process with staff and documents
Christine V. | Jul 2020
good communication and easy process
Gino G. | Jul 2020
Everything went smooth without any problems.
Maria B. | Jul 2020
Awesome, nice people to work with, always answered my questions in a timely manner
Julie S. | Jul 2020
High level of customer service, and very quick responsiveness.
Stephen R. | Jul 2020
I got a good rate, response time from the whole team was really quick.
Heather N. | Jul 2020
I'm a return customer, and Jourden Peszek and his team made the entire process easy and painless. Nothing but a good experience from start to finish.
Sean C. | Jun 2020
I've worked with Jourdan's team at GR on 3 loans in 18 months, and their consistency in communication and ability to answer questions quickly always impress.
Claire T. | Jun 2020
Jourden and the team were exceptional
James S. | May 2020
Great customer service and quick to respond to questions.
Darren S. | Jun 2020
Jourden is amazing to work with. Every time. Very professional.
Meena C. | May 2020
I’ve worked with Guaranteed Rate multiple times and they make it easy to complete a refinance. They are there to support and help with whatever you need.
Matthew B. | Apr 2020
Jourden was attentive, very detailed and always available for any questions
Ortenca K. | Apr 2020
Everyone I worked with was very helpful. My loan officer was very patient in clarifying items I didn't quite understand.
Mofema E. | May 2020
Jourden Peszek was very friendly, quick and thorough with getting everything done.
Denise R. | May 2020
The team did a great job handling the refi through this insane time.
Kevin C. | Apr 2020
Great service. Easy to work with. Clear communication. Responsive. Not overly solicitous.
Lori O. | Apr 2020
They made everything as easy as possible for me to complete and understand.
Ali H. | Apr 2020
Great team, fantastic service and great pricing.
Jared M. | Apr 2020
Jourden is great, always follows up, and is always looking out for my best interests.
Stephen H. | Mar 2020
They were convenient and easy.
Julie B. | Mar 2020
The whole process was quick and easy. I completely trusted Jourden and his team. I felt like everything was taken care of. I am very busy and was concerned I wouldn’t have time to go through a refinance, but Jourden and his team were so supportive that I didn’t feel like I had to do anything.
Zoe P. | Mar 2020
Very helpful through the entire process
Sophia G. | Feb 2020
Everything was easy and smooth. All colleagues were a pleasure to work with.
Ellen G. | Dec 2019
They are a fantastic team! Jourden Peszek and Scott Brown were absolutely amazing through this whole process!
Patrick W. | Oct 2019
Jourden & his team were patient, friendly and educated me through the process.
Allison F. | Oct 2019
Jourden is great to work with
John R. | Sep 2019
My lender, Jourden, was quick to respond when I needed to speak with him, very thorough with his explanations and answered all of our questions. I'm glad I was able to work with him.
Lisa L. | August 2019
Jourden Pesheck was great to work with. Very responsive and communicated after hours. He was very proactive and covered every detail. He is very dedicated and knowledgeable. I will definitely use his services in the future.
Richard S. | August 2019
Thank you for all the help! I really appreciated the detail information provided as well as the flexibility Jourden had with answering all our questions as first time home buyers. He made himself available and was always willing to discuss options that would benefit us. He genuine, patient and very helpful! Thank you !
Armando M. | May 2019
Jourden is awesome. He has done 6 loans for me and has always done an excellent job. Thank you.
Christian I. | June 2019
Jourden was great to work with and made the application and funding process easy to understand.
Meghan D. | May 2019
They made it very easy to understand the process. Answered all the questions I had. We're always available. Very good service.
Will J. | December 2018
Could not ask for a better Loan Officer/Jourden ...he always was prompt in answering our calls or returning a call to us....he was always helpful with “non-computer friendly old folks” and was able to answer any questions we had or knew how to find the answer. Excellent and customer satisfaction was #1 with him!!! The TEAM was top notch! Thanks to all! ( FYI: recommend to us by 2 brothers that were also completely satisfied)
Rebecca P. - September | 2018
Jourden Peszek is by far the best person I have ever worked with. He is responsive, supportive, honest, transparent and a hard working individual. I had complete trust in him throughout the entire process and I would absolutely recommend him and work with him again.
Taylor A. - September | 2018
Jourden was a great resource with a patient and encouraging attitude. He helped us throughout the load process and was diligent about getting things done in a timely manner.
Lauren S. | August 2018
Jourden and Myra were great. It was easy and the follow through was outstanding. My mom is using you now too. I would recommend them always. Thank you for making the process so easy
Laura D. | June 2018
Jourden Peszek was terrific to work with. He was very clear in his explanations. Always available to answer questions. Very responsive. Kept the process moving fast to guarantee that we could make our closing date. I was very satisfied.
Michael M. - June | 2018
Jourden was beyond amazing throughout the whole process. He explained everything thoroughly and was easy to get a hold of. He made everything easier and always went the extra mile.
Troy M. - October | 2017
Jourden and the whole team were amazing! Also available when we had questions, they were proactive when we needed to meet deadlines and brought new insight to make sure we were prepared at every stage. My wife and I were extremely impressed with our service and will recommend Guaranteed Rate to our friends and family. Thanks for your help!
Thomas S. - June | 2017
As a first time buyer, I was very skeptical of who to choose for a Mortgage lender because of the horror stories I had read online, guaranteed rate was recommended by my Realtor and I am so glad that I chose them. I work in a Services industry and I know the importance of customer service and I tell you Guaranteed didn’t disappoint, they have in fact they SURPASSED all my expectations. They have their values and morals in place, be assured that you will not be over charged for anything. Jourden my loan manager was EXCEPTIONAL, extremely PROFESSIONAL and DETAILED. I can’t thank him enough for smoothing the loan process for me; he was on top at every step and would let me know the forthcoming steps before hand. He was readily accessible, patient with my queries (as u know a first time buyer would have some ridiculous questions). He was an absolute DELIGHT to work with. Jourden personally ensured that my CLOSING was without any hiccups. (...) I remember my Lawyer mentioning that he hadn’t seen any Lender that had such a quick turnaround... Read full review: http://bit.ly/2gfeZE4
Shams & Ania H. via ZIllow
“ Jourden Was Terrific!! I would highly recommend Jourden Peszek. He was terrific in helping me through a complex process in a calm, cool, and collect approach. He communicated well with me on a regular basis throughout the entire process, and I found him to honest, informative, and straightforward, which is somewhat rare within the lending business. If you are looking for a lender who knows the "ins and outs" of the lending process, and will see things through to the end in a calm, cool, and collect manner, then I would highly recommend Jourden.” http://bit.ly/2gfeZE4
Valued Client via Zillow
Jourden went above and beyond to help me obtain my loan. He was always reachable and ready to answer my questions every step of the way. It was a great pleasure working with him.
Carla N. – Chicago, IL | AUG. 2016
Everyone worked with my schedule and availability, which was not the best, with such friendliness and kindness. I felt as though Jourden was familiar with how hectic the summer is for me with respect to my job and working at the tracks. I know that he wasn't, but he never made me feel like I was an inconvenience for him or his team. I will recommend them to everyone I know that is considering a purchase or refinance. Thank you!
Johanna T. - Zionsville, IN | Aug. 2016
Jourden was so great during the entire home buying process. I had a lot of questions and he always answered them quickly, and in a friendly manner. I find that a lot of people in the real estate industry tend to think everyone understands the process as well as they do, and I truly appreciated him explaining things to me when I had questions. He also came to our closing which I thought really was a step above and beyond! I wouldn't hesitate to recommend him to others. READ FULL REVIEW: http://u.zillow.com/w9q25/
Client – Naperville, IL | APR. 2016
"If your looking at buying a new house, and want the smoothest quick experience with your financing...then Jourdan is who you want to use! We first called him on a Saturday afternoon and he met up with us that evening and we got the ball rolling. From the time we signed the contract with the sellers till we closed was less than a month!My realtor and attorney both raved about how efficient and great working with him was He was always prompt to reply to my texts or calls and that shows me alot about how he cares about each client and making the time for them..." See full review:bit.ly/256zAhA
Jess E. – Wonder Lake, IL | MAR 2016
Our loan officer (Jourden Peszek) made the loan process go very smoothly for us. It was our first time buying a home, and he answered all of our questions and kept us well informed throughout the process. We wouldn't hesitate to recommend Jourden and Guaranteed Rate.
Brandon B. - Arlington Heights, IL | Dec. 2015
Jourden was very polite and a class act. He helped me throughout the entire process and answered any and all questions I had!
– Purchase Client, Closed Sept. 2015
Jourdan helped me with a refi of my condo and it couldn't have gone smoother. We had talked a few weeks prior, while rates were just okay and I was still on the fence. Then the rates dropped and Jourdan followed up immediately. He walked me through a few scenarios and was patient, helpful and knowledgeable throughout the process. Jourdan responded quickly to all my questions along the way and I felt like a top priority!
– Refinance Client, Closed Sept. 2015
Jourden was extremely helpful throughout the entire home purchase process. As first-time homebuyers, my wife and I were somewhat nervous about the process and unsure the level of comfort and appreciation we would have when working with a large company. However, Jourden put those nerves at ease. He is able to answer every question we had in a detailed and comprehensive manner, answers emails promptly, and is always near his phone. We will be sure to recommend Jourden to friends/colleagues who are searching for a remortgage professional and will continue to contact him in the future.
– Purchase Client, Closed Sept. 2015
It was so great to work with Jourden. I was recommended to him by my cousin who used him for a home purchase and said he was the go-to guy for a mortgage. I used him for a home purchase as well and he was great. He was very knowledgeable, responsive, and caring. Being a first time home buyer, I was nervous but Jourden took the time to make sure we really understood the whole loan process which definitely helped me feel better about the process. I absolutely recommend Jourden!
Anthony P. – 04/09/2015
I couldn't have been more lucky than to have Jourden work on my loan application! Jourden was diligent with weeding through details, found a way to warrant a condo that I was told was unwarrantable and closed in 3 weeks! He clearly pulled all stops to make this happen quick. The property appraised higher than my offer, lender costs were almost negligible and I actually got the 'guaranteed rate'! GR is simply a powerful lender with the local presence and comprehensive in house services. Jourden will give you good advice and will actually get done what he promises!
Vinu V. – 07/13/2015
It was such a pleasure to work with Jourden. Jourden and his team were very professional and helpful, quickly answering all of my questions that came up along the process. Jourden always went out of his way to make sure our needs were met. He created a personable environment and I will be recommending him to my family and friends!
closed purchase loan -- 03/26/15