What people are saying... What people are saying... Back to profile
I worked with John M to secure my loan. He reached out to me first and guided me through every step of the process. We spent many minutes, if not hours on the phone discussing the loan, what to do and what not to do. I really appreciate your help!
Artur B. - Las Vegas, NV | Mar 2022
Honesty! At no point did we feel a lack of trust in the team that was preparing our loan package.
Corey G. - Las Vegas, NV | Mar 2022
They are Amazing to work with. This is the second time I have used them within a 13 month period. Both times everything went as scheduled and worked out great
Gianguido C. - Las Vegas, NV | Dec 2021
My whole refinance process went smoothly and on time. Thank you!
Ashley B. - Las Vegas, NV | Aug 2021
Quick responses to all questions. Information was provided constantly to ensure I understood the entire process. One minor repeated request for documentation that was already provided in my profile.
Joseph T. - Nellis Air Force Base, NV | Nov 2021
John Paul is always fantastic to work with
Travis M. - Henderson, NV | Apr 2021
We are return customers for JP Mulchay. He is comforting and competent.
Debra L. | Mar 2021
Great overall customer service experience. John Paul is a top notch broker
Jared C. | Aug 2020
I have used Guarantted Rate numerous times in the past three years and have never had anything but excellent service
William R. | Dec 2020
The team was responsive and easy to work with
Julian H. | Feb 2021
Kept in touch and walked me through every step thoroughly
Timothy C. | Jul 2020
Friendly staff, easy process, questions were always answered in a concise and timely manner. Even able to close early!
Meridith G. | Jul 2020
Outstanding customer service
Travis R. | Jul 2020
Very responsive, informative, and easy to work with
Quinten W. | May 2020
From the start everything was great.....kept you updated with every step,,,,
Carolyn M. | Dec 2019
diligence, understanding, patience, listening and delivering!
Debra L. | Dec 2019
The process was easy, the staff was friendly, and I cannot believe how facilitating Guaranteed Rate was at helping me purchase a home.
Brian R. | Sept 2019
John Paul and his team here in Las Vegas helped us out in the 11th hour! We would never have gotten our house if it werent for them! We moved down from Salt Lake City, UT and we were essentially homeless living in a hotel with a big dog for 2+ months and were running out of our money quickly! Seriously, THANK YOU to everyone involved!
Daniel P. | July 2019
Guaranteed Rate went out of there way to help me get a home loan refinanced in a difficult and very unconventional situation. The result was that I saved about 40% in interest from my old loan and even though my situation was unconventional I still received a new loan that was only a half point away from prevailing rates for a normal borrower. Way to Go Guaranteed Rate. I will definitely do business with you again.
Richard Y. | September 2018
JP and his team were extremely patient and understanding in helping us to obtain our home. JP especially, was quite thorough in explaining things to us in a language that we could comprehend. His depth of knowledge and sensitivity to our lack of knowledge, was pinnacle to making us as comfortable as possible throughout the entire process. He was even kind enough to compliment me in my participation of the items on my part. I will absolutely continue this relationship for my future financial needs in this arena. It is very difficult to fully express on here my heart felt gratitude. Thank you guys for everything!! -Patrick Watson
Patrick W. | March 2019
My loan was handled by John Paul Mulcahey from beginning to close. His professionalism and expertise are stellar. Every question was answered quickly and informatively. John Paul kept us apprised of status on a regular basis and worked diligently with both brokers to achieve a satisfactory closing all the time looking out for our best interest. I will recommend him and Guaranteed Rate to everyone I associate with.
William R. | August 2018
John Paul was nothing short of amazing. His due diligence with the loan enabled us to be able to make a lot of improvements to the home that we are currently undertaking. No question I will recommend due to him.
Dustin D. | January 2017
John Paul Mulchay is second to none. Efficient, knowledgeable, and prompt in all areas.
Michael M. | June 2017
Outstanding and dedicated people.
Richard M. | August 2017
John Paul and his team made a normally stressful long drawn out ordeal fast and easy. They kept in contact with me every step of the way and were a delight to do business with. I highly recommend them to anyone looking for a home loan.
Jenine H. | October 2017
John Paul Mulchay made the process very easy, called and explained everything along the way. So happy I found him and will definitely recommend his services to friends in the future.
Kathy H. | November 2018
John Paul and his team are extremely easy to work with. They are very responsive and helping throughout the entire process.
Travis M. | January 2018
John Paul Mulchay and his team are awesome. When I was turned down by multiple lenders, JP set us up with a strategy to get approved. From the time I initially contacted JP to the time that I was able to close on a home loan was only four months. JP came through when no one else would. His team, Yasmeen, Jennifer, and Michael were efficient in their duties and responded to our requests in a timely manner.
Raphael B. | July 2018
We had a very complicated tax issue due to multiple businesses and Thad King, John Paul and his team got the job done! Thanks so much!
Marshall P. | August 2018
My loan was handled by John Paul Mulchay from beginning to close.......his professionalism and expertise are stellar. Every question was answered quickly and informatively. John Paul kept us apprised of status on a regular basis and worked diligently with both brokers to achieve a satisfactory closing all the time looking out for our best interest. I will recommend him and Guaranteed Rate to everyone I associate .
William R. | August 2018
We had a very complicated tax issue due to multiple businesses and Thad King, John Paul and his team got the job done! Thanks so much!
Marshall P. | August 2018
John Paul Mulchay and his team are awesome. When I was turned down by multiple lenders, JP set us up with a strategy to get approved. From the time I initially contacted JP to the time that I was able to close on a home loan was only four months. JP came through when no one else would. His team, Yasmeen, Jennifer, and Michael were efficient in their duties and responded to our requests in a timely manner.
Raphael B. | July 2018
The Guaranteed Rate team was excellent, thorough and helpful during the entire loan process. They are the best in the business, use them!
Michael S. - June | 2018
John Paul kept me informed and provided options and recommendations throughout the process. Great communication and updates. Showed my interests were priority.
Jason G. - Las Vegas, NV | Jun 2022
This is our second home loan with Guaranteed Rate and they have been phenomenal to work with.
Jason A. - Las Vegas, NV | Aug 2022
JP did an amazing job with everything I was very please with his effort to get it done and helping us out. Thank you very much for this
Zadick F. - Reno, NV | Sep 2022