TestimonialsCustomer testimonials Back to profile
Julee and her team were awesome. They are very knowledgeable, friendly and prompt. I would not hesitate to use again!
Denise S. | August 2019
Julee and her team were efficient and very helpful! They were always available for any questions we had, big or small. Highly recommended!
Michael F. | Aug 2019
Julee and the team are excellent to work with - personal, friendly, responsive, and helpful.
Kenneth J. | Aug 2019
Julee & the workshop team are my go-to's.
Amanda R. | Aug 2019
Excellent people to work with. Professional, intelligent, fast, honest and easiest crew we've dealt with. Thank you All!
Paula D. | August 2019
I received continued help and support over the phone throughout the loan application process with my questions answered promptly and a detailed explanation of the steps and the staff involved. I received additional assistance with tech support. Thank you Julee and to your exceptional team members! I hope to have the opportunity for another purchase in the future.
Kathleen O. | July 2019
The team was extremely professional and knowledgeable! We always felt important and you were always working for our best interest. Extremely responsive! Thank you!
Marjorie S. | July 2019
The whole team was absolutely great from start to finish! Friendly, responsive, and super knowledgeable - can't say enough good things about them.
Jodi G. | July 2019
The combination of excellent and easy technology, knowledgeable staff, and routine updates made this a great experience! Thanks to Julee and her team for helping make my dream of home ownership in Portland come true!!
Shakhlan G. | June 2019
I loved the personable service and the casual attitude. I felt like I was working with local Portland people, not cooperate America. The team were so helpful in answering questions and I did not feel forced into a decision. I felt like the team gave me the tools and information to succeed in my life changing real estate purchase. I am thankful I chose your company to refinance.
Gina M. | June 2019
Very thorough on all documentation. Quick response to emails. Very friendly and professional.
Leslie P. | June 2019
Creative approach to our unconventional need to resize mortgage after four months. Fast. Online stuff was sometimes confusing but that goes for the whole industry.
Fredrick G. | June 2019
As a first time home buyer I was very nervous about the process, but Guaranteed Rate made it completely stress free and easy. I'm very happy about how the process went and would recommend them to anyone looking to buy a home.
Andrew D. | May 2019
Julee Feldman and her team far exceeded our expectations on our loan. After convincing the sellers to switch from conventional to VA, she then secured an amazingly low rate of 3.875%. We are extremely happy and will not hesitate to recommend Guaranteed Rate to others.
Mark L. | May 2019
The only issue is the online signing platform at the end. We were supposed to sign half the loan documents digitally and then sign with the escrow officer for the rest, but it really made it more time consuming and difficult so I'd rather just sign everything at once. Thanks!
Jarrett A. | May 2019
This process was simple and smooth, thank you.
Amber W. | April 2019
From the start of the process of getting pre-approved for a loan to the funding of the loan, Julee Felsman maintained a watchful eye over our application. She has an excellent staff who are very friendly and professional. The company uses technology but in such a way that even an older person like myself never felt threatened and even found the technology made the process much easier. There is no question but that we would strongly recommend Julee and her staff to anyone seeking a home loan.
Tony & Alice B. | April 2019
The team I had was amazing. We worked closely with Josette, Jennifer, and Kaide. They all explained the process so we could understand and kept us updated with everything going on!
Emily H. | April 2019
This is a refinance so already have used Guaranteed Rate. Having the history helped in getting right to the best lending options and I really appreciate the online ennoblement - great to use technology to make the process easier and no worrying about security of documents.
Gretchen M. | April 2019
You made what could have been a complicated path easy. thanks
Imre Q. | April 2019
Julee and her team were amazing! This was my third home purchase and I was absolutely dreading the loan process based on my previous two experiences. I was blown away by how easy it was this time around. Constant communication on where we were in the process, easy on-line uploads of forms and documentation, virtual meetings with the team where we walked through rates, timing, etc.. Everything was wonderful and I will definitely recommend Guaranteed Rate to anyone who needs a mortgage in the future.
Troy H. | March 2019
The team was incredibly helpful, very responsive and easy to work with. I appreciated the time everyone took to explain things to me!
Kara P. | March 2019
Julee and team were amazing! I was not really clear on a lot of the process and terminology- they were patient and detailed in the explanations to help inform my decisions. They answered my emails and calls promptly, and if the person who I needed to speak to was busy, another team member would chime in and either answer my question or let me know when they would get back to me. I was very nervous, as this purchase was a big investment for us and Guaranteed Rate put me at ease and helped us to secure the home we were looking for!
Juli W. | March 2019
Qualifying for a loan-especially with two people who are self-employed-is stressful and challenging. The team at Guaranteed Rate somehow made the process feel like a big hug. Every single team member is super friendly and super efficient. On a scale of 1-10, Julee and her team are an 11!
Erica B. | March 2019
I cannot tell you how great it was to work with Julee and her team. I would highly recommend her to anyone looking to get a loan because she was always there no matter who I was working with.
Wendy S. | March 2019
Your team made the purchasing experience a smooth and easy transaction, thank you for all of your hard work.
Bennie B. | March 2019
April, Julee, and the team made my loan process as easy as possible, and were always there to help every step of the way. A thousand thank yous!
Christopher M. | March 2019
April and the rest of the team were so welcoming from day one. Being it was our first house the stress was gone once we started chatting with April and the rest of the team. Really great group of people!
Robert M. | February 2019
Very helpful in thinking through creative solutions. And amazingly quick and responsive!
Naomi C. | December 2018
Fantastic resilience of the team for such a difficult file. Great job team.
Philippe B. | December 2018
We loved working with Julee and her team! It was an excellent, easy experience. Will definitely recommend to ANYONE we know that is hoping to purchase a house. Thanks!
Lisa M. | November 2018
We’ve worked with Julee Feldman and her team on 2 mortgages and a refinance. We have always received expert advice and really trust her guidance! Her office is professional, courteous and easy to work with.
Kathleen K., October 2018
Julee And her team provided the highest level of customer service my wife and I have ever experienced they made the process so easy and smooth I can’t thank them enough
Matthew W. - October | 2018
Julee is the reason I came to Guaranteed Rate. She is as sharp as they come and I will continue to come to her for all my mortgage needs.
Douglas H. | October 2018
Top quality information and support.
Victoria W., September 2018
Julee and her team were fantastic! Before even going into contract on a house, Julee patiently answered our millions of first time home-buying questions. Once the loan process was in motion, the team was incredibly responsive and helped us get the best rate for our situation. They really helped make the process smooth and enjoyable.
Melissa G., September 2018
You are the best, hands down. I have already referred you to others. Thank you!!!
Jessica W. - September | 2018
Julie Felsman & team were with me the whole way. They reached out when I lost my lock due to circumstances I could not control, then locked me in again. Nice team to have do my refi!
Laura S. | September 2018
Julee and the rest of the team were friendly, knowledgeable, eager to help. They patiently answered questions and helped us move through the process smoothly.
Robert D. | September 2018
When a mistake occurred at closing, GR was quick to resolve it and make it better. Aside from that hiccup, communication was always quick and detailed and I was happy to work with them on the purchase of my first home.
Ashley K. | August 2018
Nice job to all!
Byron S. | July 2018
My wife and I had a great experience with all representatives of Guaranteed Rate.
Jenny P. | July 2018
I really appreciated the time Julee spent with me and my co-investor on the phone, walking us through the mechanics of the process.
Sara K. | July 2018
Julee, April and team were all a pleasure to work with. With this being my first mortgage, I was a little intimidated at first, but the team super was super kind and approachable, and I felt fully informed every step of the way. Thanks!
Gustav H. | July 2018
Everyone who worked on my loan was very responsive and great to work with! Much better than the bigger lenders that I have worked with in the past.
Lisa R. | July 2018
Julee Felsman has been my loan officer for 20 years. She has also worked with various members of my family, and 90 percent of my buyers over my 15 year period as a Real Estate Broker. When she left our company, I took my business with her. Her and her team are the best in the biz!
Ken C. | July 2018
My wife and I were buying our first home and the Guaranteed Rate team did a great job walking us through the process. They shared in our excitement and made the experience easy and seem personal to them. Thank you.
Alexander W. | July, 2018
Julee Felsman is hands-down the best in the business. I would never work with or recommend anyone else.
Amy W. | July 2018
A great team with good communication
Maura s. - July | 2018
The team was very professional and easy to work with. They stayed in constant communication throughout the process and were very responsive.
Jeffrey P. | June 2018
Julee and her team were amazing. From start to finish I felt like they had my best interests at hand. I would 100% work with Guaranteed Rate again
Ross G. - June | 2018
Julee and her team are amazing!!!
Rachel K. - June | 2018
Julee, April and team were extremely organized which made the process so easy. Once they had the documentation they needed there wasn't the constant request for more information. I had a great experience. Thank you.
Cheryl L. | June 2018
It was a very streamlined process and the team is very dialed in. Everything was clearly explained and everyone we worked with was amazing!
Kathleen K. | June 2018
I couldn’t possibly asked fir anything more. The communication and the guidance was top notch! Everyone always talks about how awful and what a headache it is to buy a house but due to such a competent and efficient team, the process was a breeze. I can’t thank Guaranteed Rate enough!
Cristina N. | June 2018
The Portland team we worked with were very professional and made sure the process was as painless as possible.
Kyle F. | June 2018
Everyone was warm, helpful, and fast! Made it a very smooth and easy process.
Sarah D. - May | 2018
The team was so communicative and kept me informed throughout the process, worked nights and weekend and most importantly were kind and considerate. I will definitely be recommending you to everyone I know!
Margarita C. | May 2018
Julee is top notch. It's obvious that she has a lot of experience working with investors. We really leaned on her for answers and advice, and she delivered quickly and thoroughly. Looking forward to working with her and the rest of the Guaranteed Rate crew for our next purchase.
Great team of people that help from start to finish! Coming from a different state it was invaluable to have local knowledge behind me for my home purchase. I received terrific support and advice and when it was needed to close the sale, Julee made a call to the sellers agent which sealed the deal. This type of differentiating service is what makes Guaranteed Rate Great. You have a very happy customer who will recommend to others and absolutely make you my first call when I'm ready for my next loan. Thank you!
Content error - TypeError: Cannot read property 'ContentType' of null