What people are saying... What people are saying... Back to profile
Karen did an outstanding job with communication and working to get the best rate for us.
Garian L. - Aubrey, TX | Jan 2022
The team was on top of every step, especially Karen. She explained every step of the process which was very reassuring and helpful in guiding us through the process. They really have your best interest in mind and present all of the options to give you the best results.
Ayesha B. - Haltom City, TX | Dec 2021
Flawless and professional!
Bahareh T. - Allen, TX | Nov 2021
Good service, respectable emoloyees
Matthew R. - Benbrook, TX | Nov 2021
Professionalism and expertise
Brittany W. - Dallas, TX | Oct 2021
Agents were professional, courteous, walked me through every step, endeavor to make refinance proceeded smoothly, answered questions
Lavada K. - Mckinney, TX | Oct 2021
Karen and the team took care of us! They delivered on everything we spoke on.
Gabriel L. - Forney, TX | Sep 2021
Because this is my second loan with them and I love the service they provide I tell everyone I know about the great customer service I receive
Tamera B. - Arlington, TX | Sep 2021
Karen and her team kept in communication with me.
Kierra D. - Dallas, TX | Aug 2021
Karen was fabulous to work with! She was patient and took the time to answer all of our questions that came up along the way. Karen was extremely helpful with tips to help us get our credit score in the right place to qualify for our loan and down payment assistance.
Sarah T. - Carrollton, TX | Jul 2021
Karen and her team are very dedicated
Victor E. - Dallas, TX | Jul 2021
Excellent customer service!!!
Felicia H. - Dallas, TX | Jul 2021
They did what they said they would do and that was to give me great service and the best possible rate.
Mario C. - Fort Worth, TX | Jun 2021
They good to work with also very helpful
Angel C. - Lewisville, TX | May 2021
The service was great and very attentive.
Gensik R. - The Colony, TX | May 2021
As like be having Karen Eberhart’s involvement proved for a second time an experience that was handled professionally, seamlessly and in a rapid manner.
Phil C. | Mar 2021
Karen was the most amazing loan officer I have ever worked with thus far. She promised and delivered every time. I didn’t just feel like an application with her and she proved that by knowing my file inside and out anytime I called her. She was very personable and always available. She always called and protested me for anything that was being sent my way. I don’t think I can say enough amazing things about her.
Janika R. | Mar 2021
Karen is amazing, she always answer phone and super efficient. I meet her long time and i''m always excited to work with her
Juan A. | Feb 2021
The team was amazing. They communicated well and worked tirelessly on my behalf.
Tamika O. | Dec 2020
Karen Eberhart and her team were the best! I cannot say enough of the incredible, professional and personal job they did on our loan. Great people!
Darren J. | Feb 2021
My loan officer was excellent and closing was on time.
Candice T. | Sep 2020
My loan officer Karen was easy to work with
Tracey P. | Dec 2020
Karen was phenomenal.. she is very professional and worked around my work schedule
Alisha W. | Sep 2020
Karen Eberhart and her crew under her leadership made it go very smooth.
Ernest J. | Nov 2020
I gave the rating of 10 because Karens team did an exceptional job at helping us attain a home for my family. I’ve worked with a different lender before and that experience was not so great.
Uriel G. | Dec 2020
Everyone was very professional. My loan officer was excellent in making sure I understood the entire process. She was very efficient.
Bernice C. | Aug 2020
The entire team led by Karen provided great service! They always had fast responses, clearly explained the process, and we always knew what was needed from us. They made the process very easy and smooth.
Ashley J. | Sep 2020
There was a personal touch with all involved
Derrick H. | Oct 2020
Karen was amazing! She took time to call my HR department and fix paycheck problem with previous lender.
Phillip R. | Nov 2020
The entire process was smooth, professional, and Karen and her team guided us every step of the way.
Clifton G. | Dec 2020
Karen Eberhart and her team made my escrow experience effortless.
Dionne H. | Jul 2020
They were very helpful in securing my loan. If a situation occurred where I needed some information, the response time was relatively quick.
Timothy H. | Jul 2020
Karen Eberhart is very professional efficient and would refer her to any one who is looking for a new home.
Brenda W. | May 2020
My lender was readily available when I had questions or concerns
Krysta S. | Apr 2020
Had no issues, clear and easy process.
Steven H. | Apr 2020
Karen Eberhart was amazing. Extremely helpful. Answered all questions and took the time to ensure we were moving the process forward.
Damon H. - Grand Prairie, TX | May 2022
I loved and already referred 2 people and will continue
Tamera B. | Mar 2020
Great service to go with great people
John V. - Chicago, IL | May 2022
Amazing loan officer who was responsive, educational, and patient
Chantel J. | Feb 2020
Karen and her staff were amazing! They were patient, they answered all of my questions no matter how many times I asked them. And they were helpful, they helped me find the best rate and work through all of the needed documentation to secure the loan.
Dana G. - Jenks, OK | May 2022
I appreciated the relationship and efficiency that GRI gave us upon our loan process.
Ebonee J. - Dallas, TX | Jun 2022