What people are saying... What people are saying... Back to profile
Kayla and her team are exceptional!!!
Alexandra S. - Oakland, CA | Apr 2022
Kayla and Connie were the best -- very responsive and stayed on top of everything -- made the whole experience easy
Daryl W. - Austin, TX | Apr 2022
Kayla Strunk was amazing in helping me through the process, had it not been for her I would have probably gone with someone else. That is the reason I gave GR that rating.
Gustavo T. - Cedar Park, TX | Mar 2022
Great service, easy abs smooth process. Communication was clear!
Molly M. - Austin, TX | Feb 2022
They helped me with a refi last month and a purchase this month. I couldn't be happier with their process.
Roger D. - Cedar Park, TX | Jan 2022
They provide top notch service and are true professionals.
Roger D. - Lampasas, TX | Jan 2022
Kayla was very professional and went above and beyond to assist me with my refinance.
Harmony A. - Austin, TX | Nov 2021
The lending representative was an excellent communicator
Heather W. - Austin, TX | Nov 2021
Excellent Customer Service! This is our 3rd loan with Kayla/team and she/they always do a wonderful job.
Rebecca M. - San Diego, CA | Oct 2021
Kayla and her team were very professional. They were very quick to respond to questions. They made the process of obtaining a mortgage seem easy.
Colleen P. - Tiburon, CA | Oct 2021
Excellent service, great knowledge and drive to get the loan completed
Patrick K. - Austin, TX | Oct 2021
Great customer service and very helpful throughout the entire process.
Edward C. - Tomball, TX | Sep 2021
Kayla is fantastic, wouldn't use anyone else!
Robert M. - Austin, TX | Sep 2021
Kayla and her entire team were so great! Incredibly efficient. Making sure they were available to answer any questions I may have.
Noreen G. - San Francisco, CA | Sep 2021
Kayla Strunk has been fantastic to work with - I've done refinances and purchases with her before, and I continue to come back to her! Her team was super helpful and fast also!
Max M. - Sebastopol, CA | Sep 2021
Kayla Strunk was INCREDIBLE! She helped us through the process so smoothly & answered any questions (even crazy ones) we had. Could not say enough good things about her!
Natalie K. - Austin, TX | Sep 2021
Amazing customer service! Got it done faster than I expected! Kayla Strunk is absolutely wonderful!
Tonia H. - Cedar Park, TX | Aug 2021
Kayla is super easy to work with!
Megan R. - San Leandro, CA | Aug 2021
Kayla Strunk should legally change her name to Mortgage Heaven - she is that good!
Jonathan R. - Piedmont, CA | Jul 2021
They were very diligent on all the timelines. Helped us understand all the different aspects of buying our first home. I would strongly recommend them to everyone who is purchasing their home or re-financing.
Hossien K. - San Francisco, CA | Jun 2021
They are easy to reach and return calls promptly when I leave a voice message.
Chia-Lun C. | Mar 2021
Great service, great communication, and fast processing. Great to work with a knowledgeable, friendly team.
Michael E. - Austin, TX | May 2021
Great service, fast, and responsive.
Justin H. | Mar 2021
The process was very easy and the personnel very helpful and always available to communicate with. Also the Rates given were very competitive.
Darren C. | Feb 2021
Kayla Strunk provides the best service
Jolanda S. | Feb 2021
I have used Guaranteed Rate for my past refinances and they team is great to work with. Helped me through the whole process easily.
Michele H. | Sep 2020
Easy to work with. Fast turn around.
Shelley O. | Feb 2021
Kayla was great to work with, responsive, all hours of day.
Aldo C. | Sep 2020
Kayla Strunk is “THE BEST!” mortgage broker I’ve ever worked with. Her new name is Mortgage Heaven!
Jonathan R. | Sep 2020
Kayla was awesome! Her team was very detailed, and made the process to Refi so easy. This was by far our best experience with a lender.
Tyler R. | Sep 2020
Kayla Strunk and her team were very responsive, available, and communicative about each step of the process. I felt well taken care of and had confidence we would get an excellent deal and close on time. I would highly recommend Kayla and her team to others!
Matthew W. | Nov 2020
From beginning to end, Kayla was amazing (e.g. attentive, prompt, informative, professional, courteous, etc.).
Kenneth K. | Sep 2020
Kayla knows how to get me the best solution
Jeffrey D. | Sep 2020
Good customer service, quick and easy.
Andrew B. | Nov 2020
Excellent rate, customer service, loan officer and team kept me informed at every step
Kathy L. | Dec 2020
Excellent, very efficient work by Kayla
Jennifer L. | Aug 2020
Excellent service and education throughout the process; responsiveness.
Rebecca Z. | Sep 2020
Very responsive - smooth process, great interest rates!
Cathleen S. | Oct 2020
Good rate and good service
Jessica A. | Nov 2020
Kayla has been the absolute best! So responsive and always willing to help! She has been so easy to work with.
Sangram A. | Dec 2020
Great customer service. Timely in their responses and very helpful.
SHELLEY O. | Jul 2020
Very prompt and responsive.
Gregory P. | Jul 2020
Through the entire process they were extremely helpful. Most questions were answered before I was able to ask them. And when I did have a question it was answered completely in a timely manner.
Amy A. | Jul 2020
Had a great experience overall with super fast responses.
Christopher F. | Jul 2020
Kayla was amazing to work with!
Amy L. | Jul 2020
Excellent service and attention to detail
Patrick K. | Jun 2020
Easy to communicate and able to do it from my home office. All On-Line
Alberto R. | May 2020
Because my mortgage lender Kayla Strunk was outstanding!!
Michael M. | May 2020
I love working with Kayla. She’s super responsive and very easy to work with.
Megan R. | Apr 2020
The costumer service and efficiency of the process was outstanding.
Darryl M. | Apr 2020
Kayla and team are responsive and efficient
Danny Z. | Apr 2020
Excellent customer service, communication and execution
Patrick K. | Apr 2020
Most everything went very smoothly but most importantly, it closed on time!
Matthew S. | Mar 2020
Kayla was awesome. Made the whole process so easy.
Daryl W. | Feb 2020
Because Kayla Strunk is always so responsive, respectful and kind. And very competent.
Martha A. | Feb 2020
We had full confidence we were getting the best rate and Kayla was on top of every detail.
Thomas M. | Jan 2020
Everything went flawlessly
Charles O. | Jan 2020
Kayla is great to work with. She always makes sure we understand every step of the process.
Grae Y. | Dec 2019
Because Kayla Strunk is fantastic. She goes above and beyond to make the mortgage process straight-forward, and pain free. Kayla does the hard work behind the scenes such most customers don't even realize how easy they have it with here.
Kurt H. | Dec 2019
Great service, addresses all issues, confident in their abilities. Kayla is amazing to work with.
Kristina W. | Oct 2019
Great communication, fast processing.
Michael E. | Oct 2019
Kayla Strunk is a true professional!
Michael M. | August 2019
Kayla Strunk was awesome! On top of everything and kept me organized and on time. She was a pleasure to work with. I'd recommend her and Guaranteed Rate to anyone.
Leigh B. | July 2019
Kayla is a dream to work with, she is very professional and knowledgeable but always with a personal touch.
Megan R. | June 2019
Kayla Strunk is amazing and went out of her way to keep me informed through every step of the process. Couldn’t have asked for anyone better!
George F. | October 2018
Kayla Strunk, my loan officer was amazing! She was very organized and made the process easy and enjoyable. I will definitely recommend her to friends and clients.
Bryn D. | April 2019
Love that Kayla was so easy to reach! E-mail/call/text, this works perfectly for a millennial. She was thorough in her explanations and really made the process simple. In fact, she won our business over a local federal credit union. Will use her again in the future.
Marisvel P. | March 2019
Kayla Strunk was highly professional, organized, efficient, accessible and easy to work with.
Michael M. | March 2019
Kayla was a pleasure to work with. Very helpful and knowledgeable throughout the process! I would for sure work with her again.
Matthew T. | July 2018
Kayla seriously went above and beyond! Being first time home buyers with a close date that kept moving and in a market with interest rates on the rise - we felt incredibly overwhelmed. Kayla put all those fears to ease - she offered great advice and answered all of the million questions I had - breaking down all our options with pros and cons! She made so much time for us- I can't even count the number of calls and emails we had throughout this process. You can tell she genuinely cares about her clients - I know there was a lot going on behind the scenes with our builder that she handled on her own to shield us from the stress of it. When a late inspection fail put our timeline at risk, she offered up a creative idea that would allow us to still close but the funding to be conditioned on receiving this final inspection. This kept us from having to reschedule all our movers and deliveries. You would be lucky to have Kayla on your side!
Jennifer V. | July 2018
Kayla was amazing. Explained everything and made it easy. Thanks.
Jack Y. | July 2018
Kayla was amazing. Explained everything and made it easy. Thanks.
Jack Y. | July 2018
Kayla Strunk was phenomenal. She was so easy to work with and made suggestions that fit perfectly with my financing goals. She was always very responsive, professional and very friendly. All around great experience.
Patrick K. | May 2018
Kayla Strunk was phenomenal. She was so easy to work with and made suggestions that fit perfectly with my financing goals. She was always very responsive, professional and very friendly. All around great experience.
Patrick K.
My 3rd transaction with Kayla who is a true professional. She has a unique ability to get things done as easy as possible for her customers. This is a rarity and so appreciated. Kayla took care of every single small detail to make sure the purchase closed on time under challenging circumstances. Thanks again for the flawless execution!
Jeffrey D. - May | 2018
As a first time home buyer Kayla made understanding the loan super easy. She was always available through text or email and even when we encountered a small bump in road she pushed through and got us approved.
Daniela C. | May 2018
Kayla Strunk was an absolute pleasure to work with. We could not have been happier with the level of customer service she provided. The loan process was very smooth and we would 100% use her again.
Laura H. - austin, TX | Dec. 2015
I would highly recommend the professional mortgage services of Kayla Strunk and her team. Kayla took the time and patiently waited for months to offer us the right solution for our mortgage needs. Our loan was challenging but Kayla knew how and when to time it just right so we could receive the best solution to meet our long term financial needs. Kayla time and time again went the extra mile for us and we are so appreciative for her awesome efforts and superior results! Thank you again!
Jeff D. – Mill Valley, CA
Kayla's knowledge and responsiveness were invaluable in the process of refinancing my home. The service I received was outstanding and I would highly recommend her and Guaranteed Rate
Chad O. – Austin, TX | May 2015
Kayla Strunk and her team.
Christine B. - Sonoma, CA | May 2023
It's hard to overstate how efficient, professional and downright friendly Kayla is. If you want a worry and hassle-free mortgage experience, call Kayla!
Jarrod J. – San Francisco, CA | Dec. 2014
Because my loan officer Kayla Strunk is a true professional and makes the process easy
Michael M. - Dix Hills, NY | Jul 2022
Team were very easy to work with and communicated well with both advice and through the process.
Darren C. - Round Rock, TX | Aug 2022
Because my loan officer Kayla Stunk is great!
Michael M. - Dix Hills, NY | May 2023
Kayla Strunk is the epitome of efficiency and made the process so easy for me. She is extremely knowledgeable and made the process as stress free and painless as possible. I couldn’t imagine ever using someone other than Kayla for my loans. Thank you Kayla!
Rich B. – San Francisco, CA | June 2015
Kayla and her team are amazing!
Raul S. - Austin, TX | May 2022
engagement from start to finish was excellent
Dustin W. - Burnet, TX | Jul 2022
Excellent service by Kayla Strunk and team.
Sanket P. - Austin, TX | Aug 2022
I have had several good experiences in financing and refinancing with Kayla Strunk.
Justin H. - Austin, TX | Nov 2022
Kayla and team was excellent to work with
Sandra K. - Fremont, CA | Dec 2022
Kayla and team were excellent - timely, knowledgeable, detailed
Stefan Y. - Oakland, CA | Mar 2023
It was a great experience. Kayla and her team were top notch professionals
Christy V. - Austin, TX | Apr 2023
The team was great, very responsive and professional.
Elizabeth S. - Austin, TX | May 2023
Kayla was precise and informative.
Kristen P. - Austin, TX | Sep 2023
Attentive, fast acting, over informative
Jillian L. - Austin, TX | Oct 2023