What people are saying... What people are saying... Back to profile
Mr. Keith kept us updated on everything step by step and all the other workers involved was very helpful and professional! Everyone that had a role in helping the process of purchasing our home, did their parts well without a hassle!! Would definitely recommend!!
Erica Y. - North Little Rock, AR | Apr 2022
Very helpful, timely and made everything easy
Scharlene W. - Cabot, AR | Apr 2022
My lender and his team was great. Walked me through everything.
Shenika G. - Little Rock, AR | Apr 2022
This team was so efficient and kind and helpful even when it was a long process to find a house that worked for me
Amy R. - Alexander, AR | Mar 2022
Keith was great to work with.
Kyle T. - Cassville, MO | Mar 2022
Better each time I use them.
Morris J. - Cabot, AR | Mar 2022
They helped get us the perfect house, very friendly people, very informative and very professional.
Larry C. - Little Rock, AR | Mar 2022
My experience was awesome! Any questions were promptly answered and everything went smoothly.
Sandie C. - North Little Rock, AR | Feb 2022
Great service from everyone
Roland G. - Conway, AR | Jan 2022
Staff courtesy and friendliness. Print responses to questions or concerns. Expeditious, and simple processes.
Carmen E. - Little Rock, AR | Jan 2022
The pre-approval process was very expedient and the communication throughout the process was consistent and timely.
David S. - Waterford, WI | Jan 2022
I had a great experience with Guaranteed Rate. My mortgage broker Keith Carlson was very helpful and answered all of my questions. He made the process very easy.
Shauna S. - North Little Rock, AR | Dec 2021
Keith Carlson! He is the best!!!
Lauren S. - Conway, AR | Nov 2021
Great and fast customer service
Myron T. - North Little Rock, AR | Nov 2021
Easy working with our contact persons. Extremely, quick response to our questions. Very friendly/professional.
Ronald S. - North Little Rock, AR | Nov 2021
The entire team in LR, AR is amazing, fast and customer friendly.
Donald C. - Vilonia, AR | Nov 2021
Professional and communication was wonderful
Eddie G. - North Little Rock, AR | Oct 2021
They were very professional and were caring and really trying to get the best for you
Brynne H. - Cabot, AR | Oct 2021
Everyone on my team worked so hard for me and was always there when I had a question.
Brittany G. - Beebe, AR | Sep 2021
Because they worked hard to help me get a loan to buy my house.
Patricia G. - Benton , AR | Sep 2021
Everything was professionally handled and everyone involved in my loan process was knowledgeable and pleasant during the entirety of it. 100% satisfied with everyone involved, and would highly recommend to anyone that needs the same service.
Melissa J. - Jacksonville, AR | Aug 2021
They did a wonderful job in securing my dream home
Noelle L. - Little Rock, AR | Aug 2021
Keith Carlson and his team were so genuine and helpful! They made the process so easy, especially since we were first time home buyers! They were always available pretty much 24/7 & just a call/text away if we had any questions or problems. They were all around amazing to work with.
Emily C. - Little Rock, AR | Aug 2021
First Time Homebuyer process was very smooth and easy…
Joyce P. - Sherwood, AR | Aug 2021
Process was very smooth and great experience.
Haskell A. - Sherwood, AR | Jul 2021
We had the best first time buying experience we could have hoped for and the whole process was made easy and explained thoroughly
Dominic G. - Little Rock, AR | Jul 2021
Everyone was kind, helpful and professional
Courtney G. - Little Rock, AR | Jul 2021
Excellent service and very efficient.
Heather R. - Little Rock, AR | Jul 2021
Excellent staff and customer service!
Krista T. - Little Rock, AR | Jun 2021
Very responsive and helpful
Eden F. - North Little Rock, AR | Jun 2021
Casey M. - Sherwood, AR | Jun 2021
The rate was very good. Total cooperation by everyone.
John N. - Sherwood, AR | Jun 2021
The people are very nice and helpful
Chandra L. - Benton, AR | Apr 2021
Keith and GR are amazing! They kept us up to date on everything during the process and always provided detailed information as to what was going on or what would be happening next!
Darrian D. - Little Rock, AR | Apr 2021
The team was fantastic- Keith is excellent and made the process so easy. We have our dream home now with many thanks to the team at Guaranteed Rate
Jerry D. - Sherwood, AR | Apr 2021
Very professional and accomodating
Jonathan B. - Cabot, AR | Apr 2021
The employees were very friendly and kind.
Cheryl M. - Benton, AR | Apr 2021
Every one was easy to work with.
Kellie J. - Escondido, CA | Apr 2021
Guaranteed Rate communicated through the entire process & made the entire loan process very easy. Our closing was seamless and quick because we were able to review the paperwork ahead of time and sign most of it online.
Jessica R. | Mar 2021
The team at Guaranteed rate communicated well with us through the whole process. I trusted that they advocated for our financial well-being.
Timothy H. | Mar 2021
Great communication and connection through the process
Robert H. | Mar 2021
Keith is just a stand-up guy! He was my real estate agent until he made the switch to mortgages. He had been such a great businessman and friend, I knew I wanted him to continue to be a part of my home buying process. He is very knowledgeable, kind, and responsive. Highly recommend!
Keith Carlson it top notch! He made our entire buying experience stress free and answered all our questions promptly. I cannot say enough good things about Keith and he also let my wife and I know he's available to help us even after the closing. I would recommend Keith for your next home purchase. This guy is the best...
Great experience and very easy to working with Keith! Upfront and honest about everything no hidden agenda
His compassion and drive! Keith doesn't give up and does everything he can for his clients.
my experience has been so pleasent and i thank you so very much!
Keith made the process extremely easy. He's very knowledgeable in the process and was able to ease some of our nerves quickly.. This is our first home and if/when we decide to buy again we'll go through Keith.
Keith is amazing! If you choose anyone else you are missing out on the best experience!
Keith is an AWESOME person to work with. He listens and is very communicative where he keeps you updated on everything.
Keith was absolutely amazing to work with, he answered all my questions and concerns promptly. He is very knowledgeable in what he does and I would recommend him to everyone I know that's looking to finance.
Keith made me feel like family even when I wanted to give up on this process, he encouraged me and said we can do this. That meant a lot to me and show a great attribute about Keith character. Keith you deserve all the praise.
Keith is absolutely amazing! This is our second house purchase and we know firsthand how important a great mortgage broker is because our first mortgage was a terrible experience. Needless to say, we were very apprehensive about buying another home. Our experience with Keith was a complete 180! He was kind, personable, empathetic, knowledgeable, organized, attentive, prompt, and just plain helpful! If we ever buy another house we are going to have Keith help us again! We highly recommend him! Every applicant financing scenario is different.
I would highly recommend keith to anyone. He helped us out so much no matter what time of the day it was!! It was a long month but it was worth it. He's an awesome person to work with. I was definitely nervous it being our first home and with a baby on the way but every second was definitely worth it. Thank you for everything couldn't of asked for a better lender!!!
Keith made the home buying process a breeze!
I'm a first time buyer so I don't know how it normally goes but with my experience with having Keith working with me has made it a easy and supportive experience!
Keith was honest, reliable and dedicated to ensuring a smooth home-buying process.
Mr Carlson was very knowledgeable about everything and he walked me through the entire process making it easier. He went above and beyond to help me get into my new home and I am very very thankful to have had him home as my loan officer ! Thanks Again
Easy communication, always has a good joke in stock to loosen up tension, answers are coming ASAP. Couldn't ask for a better mortgage lender!
Being honest with us, you were always there when I had a question no matter if it was after hours. My family and I were extremely happy with our experience with you.
Keith has been nothing but supportive and helpful through the stresses of homebuying. He made my very first home purchase great! Even with bumps in the road, he was always willing to help no matter what time of day. Thanks Keith!
Keith was kind and considerate. We enjoyed working with him.
Keith didn't treat us like clients, he treated us like family. We felt as tho we had known him our entire lives before we ever even met him in person! So much so that when we did finally meet him in person he was greeted with big giant hugs instead of hand shakes! Keith will always have a special place in our hearts for his support! And we plan on keeping in touch for many years to come!
I loved that Keith kept me informed every step of the way and that he also gave me pointers to help me get to where I needed to be in order for me to meet my end goal. Keep up the great work!
Keith was a pleasure to work with! He handled every obstacle quickly and efficiently, and he always has a positive attitude. Our loan was a challenge, and Keith stayed with us every step of the way!
Keith made this whole entire experience great!! I called him day and night and he answered every question calmed every concern and literally walked me through EVERYTHING he was the most amazing person ever! I will absolutely use him in the future!
Keith is just an amazing guy. Excellent at helping people get into the right loan and right place! He take so much pride in over delivering, you couldn't ask for a better person in your corner when buying a home.
Keith is awesome at what he does! He's so concerned about helping his customers get where they want to be. Keith is friendly and full of energy. He will do a great job for you.
From start to finish, Keith made buying my first home a breeze! I could not have asked for a more professional, qualified person to handle the details. Everything was done in a timely manner, and Keith was always available and helpful. I am still amazed at how smooth the process was. I certainly would recommend his services to others. From the bottom of my heart, thank you Keith Carlson for all of the hard work and effort that went into getting us into our new home for CHRISTmas!
Being a homebuyer can be stressful. I'm only 29 and there are so many things that I don't remember or know from my first home buying experience. Keith walked me through each step, and was always so kind when I asked him to explain things further to me. Keith gave so much time and energy to helping me that it seemed I was his only client, even though I know I wasn't. I would recommend Keith to anyone needing a lender.
Keith kept me informed on everything that was going on and explained everything I didn't understand. He was very helpful. I will definitely work with him again in the future.
He was awesome and very helpful.
Keith kept us informed of everything going on thru the hole process and explained everything to us in layman's terms. He was available for us to ask questions at any time even after work hours. He was just an overall nice person and our real estate agent even liked working with him. We would definitely recommend him to anyone!
Keith was absolutely amazing to work with. He didn't just answer all of my questions he took the time to make sure that I fullyunderstood everything. He made sure that I was kept in the loop during the process. He always responded to a text, email or call. Keith was always very professional and courteous. From now on when friends and family are purchasing a new home I will be sure to tell them to call Keith.
Keith was just very easy to deal with. every question answered. he didnt make me feel rushed. and i am overly nervous (to say the least) and he did all to keep me calm and cool. I really appreciated working with him.
Keith, I really appreciate how great you treated me! It was a real pleasure.
Keith was always available to discuss questions and give advice. His customer service was on point!
Being a real estate agent I get to work with a lot of different lenders. Keith is by far the best! The best communication, the best sense of urgency, the best results. You can just tell that he really cares about his clients. I highly recommend him to anyone looking to buy a new home.
The level of help and professionalism shown by Keith and his team was top notch. This was our first home and we had no idea where to start and what to do. Keith not only got us more than we thought we could get, but also had us bring nothing at closing. Between him always being there to answer questions and holding our hands through the entire process, I wouldn't dream of going to anyone else to get the house of your dreams. Every applicant financing scenario is different.
Keith Carlson services were outstanding! He made the process of buying our first home easy. He knows the industry and truly cares for his clients. Thank you Keith!
Keith is fantastic to work with! He always answers your call or returns it promptly when you have questions, even on the WEEKEND! He's great, I can't say enough about him. If you need a mortgage loan, give him a call for sure. :)
I truly believe that heaven sent Keith our way back in April. Thank you for being professional, prudent, patient, & kind. I know my husband must've called you a thousand times over the past month! You were always available & made us feel at ease through this process. You are awesome!
Keith was amazing to work with and I would definitely recommend him to anybody. Made homebuying a very pleasant and stress free experience
I close lots of real estate transactions as a broker. Keith Carlson is by far one of the best professionals to work with. I like the fact that he can give my clients an approval and then follow through, rather than lots of lenders that are indecisive to the very day of closing. I highly recommend Keith Carlson in whatever job he might do. But he is the best in Mortgage Services. Applicant subject to credit and underwriting approval.
We were very pleased with the service we received from Keith Carlson. We were first time home buyers and he helped us every step of the way from explaining information and even attending our closing appointment. We will definitely recommend his services to others.
Excellent guy! Would recommend him to anyone!
We were first time home buyers and Keith made the process very easy. Always answered our calls and texts no matter the day or time. He was very patient in explaining everything about our loan. Highly recommend!
It was a pleasurable experience! Keith was very helpful & it made me feel good about the process. I would definitely do business with him again!
He treat me with respect and kindness just a good person and a man of his word, Thank you very much God bless.
Great customer service and very informative. Goes over and beyond for his clients. Very knowledgeable and friendly.
Keith is very knowledgeable of loan products, he also has great communication skills.
Keith is professional efficient and knowledgeable. He is everything you want and need in a mortgage lender.
He made this experience for our family awesome! He stayed up late to make sure we closed on our house. He worked with us day and night and not many people would do that. He is one of the best!
Keith was absolutely wonderful. Went above and beyond and answered all my questions in a timely manor with proper advice. He worked religiously and gave proper details the entire time. Definitely would recommend and already have. Thanks Keith!
I'm putting something in this space because the application won't let me post my review unless I do. :-)
It is always great working with Keith. He communicates each step and keeps both myself and the buyer up to date and informed. He is quick to respond and return my calls and that is important to me.
Keith was great and very responsive, professional and knowledgeable. I would recommend him to anyone for services.
I never had to ask for any information. Keith was engaged and knowledgeable about everything that happening. From the real estate agent stand point, that saves us time. Time is money! We closed 10 days ahead of contract schedule. Great job Keith! Guaranteed Rate cannot guarantee that an applicant will be approved or that a closing can occur within a specific timeframe.
Keith is a pro who knows his business. He's calm under pressure and always has a solution for every problem along the way so he can get the loan closed. Great lender, great guy!
Keith did a great job handling my unique circumstances of buying a home from Germany! He was very flexible and always found an answer to my questions.
Keith was able to quickly answer questions for me when I had them and would call to clarify things that are hard to describe via texts/emails.
He's just a super nice guy
Keith is truly a great guy. He helped to make our dream of owning a home come true. He went above and beyond when we had issues and worked to find a solution. I would definitely recommend him to friends and family.
Extremely knowledgeable, friendly and helpful from A-Z.
The process was easy and I always received a quick response when I had a question.
The service from Keith and his team was great! He worked with me from start to finish. He was informative and worked with me and all my questions as a first time home buyer. My work schedule was super busy, but he still communicated with me via phone and email.
I started working with Keith in May when I found out I was moving to Arkansas. He quickly provided me with all the information I needed to get qualified. As my move came closer also checked in with me. I found my home in Arkansas and moved in a month later. Very professional thanks to his professionalism and responsive my loan was processed with no issues or delays. Thank you Keith
Keith helped achieve me and my wife's goal of owning a home. Our loan proved to be a difficult one in my opinion yet through every step he ensured us everything would work out. There were some hiccups but mostly on the other end out of Keith control but he was willing to make things right
We got into a brand new home for 0 down. Every applicant financing scenario is different.
Keith was great! He helped me and my family get into our new home even though our last person fell through. I would recommend Keith to everyone that is looking to get a home. You guy are blessed to have Keith on your team, with his knowledge and experience. Every applicant financing scenario is different.
Everything they made me feel welcome and helped me understand everything and kieth was great through the whole process
Keith is dedicated & committed to client satisfaction & process completion
I recommend Keith to anyone that is looking to purchase a home. He is honest. He gives you a budget and helps keep you stay on target. Another great thing about Keith is his connection to a great team of people. He referred me to a real estate agent that found me my perfect house, and an independent insurance agent that works in my best interest. I never had to search for anything because Keith had all the resources that I needed. He always had a caring attitude and me feel that I was important.
Keith was very knowledgeable and extremely easy to work with. He was very diligent and answered any questions that I had.
Keith was extremely helpful throughout this entire process
Keith was very helpful and patient with us. Was a good experience.
Keith had answers to all of our questions. He worked diligently to make sure all of our goals were met by our expected closing date. He took what could have been a stressful time in our lives and made it easy.
The way Keith communicated and coached me through my stress was amazing. Buying a house can be stressful but with their help they made the buying process easy. With their knowledge,wisdom, and communication I really appreciate you guys.
Mr. Keith was completely honest so that's I always knew what to expect. He and his team were always very professional and polite. That goes a long way with me.
Made the process of buying my first house smooth and easy.
Keith is always there for my clients. He keeps them informed of all information during the whole process from beginning to end. As an agent I know what it's like to get busy and be overwhelmed. Keith has taken the time to show me how to be more organized and to better serve my clients as well as he does. Thank you Keith for making the homebuying process a smooth transaction.
Keith has been fantastic to work with. The terms of my loan were competitive and his personal service was great! We had an unexpected difficulty pop up and Keith was calm and diligent through the process.
Keith was real helpful, and knowledgeable. He made me feel comfortable.
Keith and his team were so patient, helpful, and thorough throughout the process of buying my home. Thanks for making me a 1st time homeowner!
Keith is amazing, BEST AROUND. He will work as hard as he can for you sometimes harder then you. Highly recommended.
This is my first home. Keith was very helpful at answering any questions. i didn't have to worry about not being informed during this process. He made this process less stressful than i had anticipated. I will be recommending him to fellow friends and family looking to purchase a home.
Keith, was so patient and so helpful during our whole process. My favorite thing about the whole process was the communication between him and his team. We knew everything that needed to get done and they made easy and quick for us to do it. We were so grateful that our experience was easy and quick thanks to Keith! Will highly recommend to other to us him. We knew that we were their top priority!
Great, efficient and worked with us even though we were pestering. My family is extremely greatful and we are excited for new memories in our first home.
Keith, went above an beyond to achieve the American Dream for my family, Thank You!!!
From the time I first met Keith I knew my home buying experience would be a positive one. He is an excellent individual that went above and beyond my expectations. I have nothing but praise for him for helping my wife and I close on our new home. Thank you Keith for the work you do and hope to work with you again in the future!
Keith never gives up on a file, no matter how hard it is. He gives it his all! Literally! And everybody goes home happy at closing!
As a first time home buyer, I could not have asked for a better experience. Keith explained all of my options so clearly and stayed in constant communication to make sure that we were always on the same page. He was the absolutely best. I would highly recommend working with Keith!
Keith was helpful along every step of the way! It was a pleasure working with him.
Keith has a positive attitude towards helping people get the things they want and need. He is a fun person to work with and help ease the tension of buying a home a breeze I enjoyed his company friendly attitude and attention to detail as for buying a home all my questions were answered in an understanding manner that made me feel comfortable and at ease I really appreciate him so much thank you for everything I'm really enjoying my new home
Keith was very patient with us and assisted us with any of our needs. He was always available to talk to and never ignored us.
Keith was very helpful throughout the entire process and was always available when I needed him! Always willing to go out of his way to help find a solution to any of the problems I was having!
Very knowledgeable and professional. He made a rough deal go through while keeping all parties in the loop. I will definitely recommend to my clients
Keith was very informative, pleasant, and patient to work with. He went above and beyond our expectations to get the job done. I will be recommending him to others.
Keith Carlson did an amazing job! I will definitely recommend him.
Keith is the Man!!!!! Wouldn't go to anyone else for my lending
Keith worked hard for us and made it happen.
Very helpful and understanding. Keith and his team cared more about the situation I was in and worked harder to get me into my home more than a lender should
Can't wait to work with him again. Keith is awesome!
Keith was so easy to work with I was nervous because I had credit issues going in and he made me feel at ease and was so great with helping with the hoops we had to jump! He and his staff was so extra great to work with! I can't thank them enough! Every applicant financing scenario is different.
Keith was great and answered all of our questions. As first time homebuyers we were totally in the dark and relied heavily on his guidance. He was always available to answer questions and even answers the phone on the weekend. I highly recommend him!
Keith was very informative and great at guiding us through the process. Anytime we had questions he was always available to answer them. He made sure we were comfortable with every step we were taking in the huge process of purchasing our first home.
Keith was always eager to help with any questions or concerns that we had. He always responded in a timely manner. The financial part of our home process went so smoothly and easy.
Any questions or concerns that we had, were answered quickly and thoroughly by Keith.
Keith answered all my questions that I had. He searched and got me the best loan available that I qualified for and fully explained what that loan was and how it worked for me. He even called me the day after my closing to check up on me and see if I had any questions.
Keith and his team were awesome! They kept us informed throughout the whole process and was very patient with us. If we had a question, day or night, Keith was available to answer. I highly recommend Keith to anyone that is interested in purchasing a home.
The constant communication and help throughout the entire process were awesome. They were just as excited as my wife and I was. They actually cared about us and did not treat us like just another client!
Extremely helpful! Keith was excellent to work with, Keith and his team went above and beyond to get everything worked out and finished even with challenges thrown our way! Thank you all again!
Keith was a pleasure in every way possible. Great job!!!
The overall experience, keith put a very stressful moment at ease & we love & thank him for it
Keith was helpful, professional and positive throughout the process!
Great communication. Made the process very very easy
This was our first purchase of a home and Keith made the experience so very pleasing for us. He went out of his way to make sure to answer any and all questions that we had in detail. We will gladly call Keith again if we ever purchase another home.
Keith was very easy to work with. He explained the process and always got in contact with me to give me updates. He answered all my questions at anytime.(which I had a lot since this way my first time going through this) I will always be grateful for Keith and all they help he did.
Keith really worked with my incredibly busy work schedule and often saw me without an appointment. He also took the the time answer all of my questions. I highly recommend Keith to anyone else!
Keith was quick to respond to calls or emails:))
Always kept me abreast of everything that was going on with my loan. All questions were answered immediately, staff was very nice and I would definitely recommend them!
Keith was fast and made it very easy! He is great to work with!
Keith and team were very professional and eager to assist with any questions/concerns. They were also always available regardless of 'business hours'. Thank you!!
Buying this beautiful home and y'all being very helpful to me
Positive attitude! Completely professional and great response time.
Keith is always proactive and looking out for the best interest of his customer! We will work with Keith in the future and recommend him to all folks we know needing a lender! Great job!
Keith Carlson is the best in the business! He truly cares for his clients and it shows. I can not recommend him enough. Thank you, thank you, thank you!
Keith made my experience buying a home a breeze. He was always able to talk, and always had a answer for my questions. Such a pleasure working with him. Hope to do business with him again.
Keith and his team was so patient with me and the way they stepped right in and took over in a hectic situation shows they care. I will recommend them to others.
Keith is a very pleasant man to work with I would highly recommend anybody to him it didn't matter what time of the day it was if I had a question Keith was there to answer it. Keith always had an answer for question I had we need more people like him that really care about people and they situation I really want to thank you Keith for making my dream come true even when I counted myself out guess who counted me in KEITH!!!
As first buyers Keith and his team were helpful. Answer all our question made our experience easy.
During this pandemic, Keith and his team stayed connected with us and made sure we stayed calm during the whole process. We are first time home buyers and they made the process easy yet educational for us! Thanks again Keith!
Keith were awesome through our whole home purchase process. Considering all the things going on with the pandemic they handled everything wonderfully and made the process stress free for us.
Keith was great to work with. He makes sure you understand everything that's going on, and makes the overall process so much easier
Through a very strange time he helped get us through this process quickly!
Keith was exceptional in getting what we neexed done.. Very patient and thorough. Made our first purchase somewhat better since the pandemic. Got us through it and we love our new home.. Thanks Keith...
Extremely helpful and included us in every step of the process.
Keith is a great lender to work with! He communicates well, timely response to all questions & keeps you in the loop during the whole process. He works hard & does everything in his power to make the loan go smooth. I would highly recommend Keith!!
Keith and his team are great!
Keith were always available, helpful, and pleasant. They consistently responded quickly and exceeded my expectations.
Great people to work with
I was provided excellent service by Keith. They kept me updated and was quick to answer questions. I would highly recommend these folks to anyone who wants a great house buying experience. Thank you for everything you did for us!
I thank God for sending Keith my way. It was a process for me Lord knows it was but everybody's situation is different. I called 100 times well maybe 200 and he never complained. Keith is a kind and very understanding person you don't find too many people like him. He loves his job and is dedicated because it shows. I will most definitely use him again. Stick a fork in it he gets the job done! Love you Keith!!!!
Everyone was very helpful and patient when I had internet problems.
Keith was a great communicator, and closed my client on time!
Keith is seriously the best!
Friendly and knows what he is doing. He was able to get things done in a timely matter to get the closing date that we wanted. I work out of state and was able to do everything but the final closing online.
Keith walked us thru every step. He made sure we were comfortable with everything and also understood the process. He answered our questions and concerns quickly, witch put us at ease. We had a great experience with him and are enjoying our forever home now! Thank you Keith!
Keith is always attentive to his clients needs.
Keith and his team are awesome! They communicated with me every step of the way! They were friendly, nice, and answered every question I had! They kept me informed the whole way! I was glad to be able to have them on my side! Thanks Keith!
We had a great experience with Mr. Carlson. He was very helpful and always responded quickly to our many questions. Thank you for all you did for us.
Personal and prompt service as well as proactive and timely communications.
Keith jumped in and helped us after a miserably delayed and unprofessional experience with another company. He was in touch with us within minutes and had his team helping get the ball rolling within hours. We were kept informed and our concerns addressed professionally and considerately. We highly recommend Keith Carlson and his team.
Keith is awesome! My very first conversation with Keith is the reason I chose to do business with him. A simple yes or no question Keith explained in detail it wasn't just yes or no.. He literally walked me through the process every step of the way. Another thing I loved is his lines of communication.. Office, email or text! Always available... I recommend him to everybody!
Keith is so personable. He truly cares about his clients and anyone else around him:)
It was a very pleasant experience!
The whole buying experience was great. I didn't think I would be able to get through the whole loan application but I did and it turned out great for me! Keith was really great and helpful through the whole process
His willingness to go above and beyond, great communication and truly cared.
Great experience overall & professionalism. Would deffinitely reccomend to my friends & family
Very accessible....a super plus!
Keith was always readily available for questions and very helpful. Great service.
Keith made the experience of getting a home and the help with the finances easy and stress free. He answered our questions and guided us through the process.
Very personal and Keith went out of his way to help me
Keith did an excellent job and listened to our questions and concerns. He provided clear answers and made us feel like we were his only clients. He handled our process with care and we would gladly recommend him to any of our family or friends! He is a dream-maker!
Keith did a great job answering the questions we had. He was thorough and dealt with changes due to COVID-19 very well.
Keith really cares about his clients and it shows. Can not recommend him enough. It has been a great experience working with him.
Friendly and helpful associates.
Keith always kept us in the loop on all the changes and stayed positive and flexible throughout the entire process!!! Thank you soo much!
Keith did an excellent job of keeping us informed throughout the refinance process. He also did a great job monitoring daily rates to get us the a great rate for the a great price. Great customer service. This is even more impressive given these crazy and uncertain times. Thank you Keith!
Communication and promptness was great!
Keith was very responsive, answered my text messages, emails, and called me back every time I needed more clarification. He is very friendly, knowledgeable, and made my first time home buyer process smooth. I've already been telling people about how great Keith is!
Keith is very knowledgeable of the home loan process. He responded to any questions I had promptly any time day or night, was very thorough and made my home loan process a smooth transaction. I highly recommend Keith for your next home loan purchase.
Keith was very knowledgeable with the questions that I have asked as well as being honest.
Keith himself. I could never ask for any better treatment from anyone that would be better than him. He was very helpful and kind. I would recommend Keith to anyone.
First time home buyer and as such didn't really know what I was doing, but Keith made sure that every step of the process that I was kept up to date and informed. Really awesome to work with and definitely recommend!
Keith provided excellent communication throughout our transaction! He was thorough and worked hard to get our loan closed. We had a snag and time delay, but Keith kept the file moving while taking personal responsibility along the way. (He didn't pass the buck and assign blame to others.) He fought for our loan to close! I appreciate working with lenders that are creative and don't give up on their clients. I look forward to working with Keith again!!
the prompt service and friendly staff was great, I will definitely recommend to friends and family
Have now used Guaranteed Rate Mtg in two states, CO and MO, and with more than one loan officer, I feel confident in the company's ability to provide a loan than is not only easy to apply for and comfortable to pay for monthly but I am also secure in the strength of its banking/mortgage background.
Deborah E. - Bigelow, AR | Jun 2022
Everyone was genuinely excited about allowing me to become a homeowner. Everything went smoothly!
I had no issues during the whole process. Some questions were repetitive but that wasn’t that big of a deal. The team was very pleasant to work with and very professional. They never hesitated to answer any questions at any time.
Ashley D. - Maumelle, AR | Jun 2022
Simple process and easy UI. Responsive team through email.
Nathan B. - Little Rock, AR | Jul 2022