What people are saying... What people are saying... Back to profile
Everyone was so easy to work with!
Perry K. - Wernersville, PA | Apr 2022
The way everyone kept me updated on the status of my loan and also they were easily accessible with quick responses to any questions.
James B. - Wernersville, PA | Feb 2022
GR was very professional with great personal service and very patient. I had questions about certain things and they were more than willing to take the time to email, call, etc to explain things to me in a simple manner if I did not understand them.
Pamela B. - Reading, PA | Dec 2021
Keith and his team were amazing to work with
Brandon S. - Mohnton, PA | Dec 2021
Colleen was fabulous helping me with every question and every issue
Deidra B. - Pottstown, PA | Nov 2021
The team at Guaranteed rate were very responsive to all my never ending questions and concerns. Keith was patient and showed true professionalism. He was very knowledgeable and made obtaining a mortgage for our new home super easy. Keith and his team are the epitome of professionalism and set a high standard of great customer experience.
Yolanda S. - Temple, PA | Nov 2021
Enjoyed, easy process, nothing to compare it to.
Tyler S. - Eagleville, PA | Nov 2021
Everyone was great to work with and the process was easy to follow
Angela C. - Reading, PA | Oct 2021
They were very helpful and responsive.
Amber P. - Pottsville, PA | Oct 2021
It was very easy, especially with having to fill out all the electronic forms.
Kelly C. - Douglassville, PA | Oct 2021
The process went so smoothly and everyone was extremely helpful.
Jenifer D. - Pottstown, PA | Oct 2021
Did a great job and rate was fair but not the best out there.
Christopher L. - Reading, PA | Oct 2021
They communicated each step and progress for our loan.
William B. - Brownsburg, IN | Sep 2021
Excellent customer service. Associates incredible honest with me, fast process, good rate.
Jose F. - Reading, PA | Aug 2021
They were very easy to work with, always available to answer any questions and very honest.
Molly S. - Morgantown, PA | Aug 2021
Very great experience with all aspects of out purchasing process
Sabrina S. - Reading, PA | Aug 2021
The entire staff that worked on my mortgage from beginning to end were helpful, efficient and promptly answered any questions I had. Buying a home can be very stressful and they helped make everything go smoothly.
Cassandra L. - Sinking Spring, PA | Jul 2021
It was a smooth and easy process. The communication was very open and expectations were very clear. Working with both Keith and Colleen was absolutely a joy and they went above and beyond for me and my family.
Robert F. - Bernville, PA | Jul 2021
The entire team we worked with was amazing, knowledgeable, and helpful. They made the process easy to navigate even through some speadbumps on our part.
Dara C. - Adamstown, PA | Jun 2021
Very helpful with great communication
Bailee S. - Wernersville, PA | May 2021
They where on point with everything. Explained everything extremely well and helped me understand everything
Tyya J. - Wyomissing, PA | May 2021
The whole settlememt process was very quick and easy
Debra F. - Temple, PA | May 2021
Because Keith was great every step of the way! You hear horror stories about people dealing with certain mortgage companies during closing. So I came into the process expecting a hard time till the end and that was not the case at all! I got all the help I needed through the process. All the while I’m sure Keith and his team where dealing with lots of other families during these interesting housing market times we are in. I can’t say enough about Keith and his team! So I’ll leave it at they where exceptional!
Zachary W. - Reading, PA | Apr 2021
Because everyone I dealt with was wonderful!! Always answered any questions I had, always got back to me right away and just did a great job for me!!
Lizbeth H. - Birdsboro, PA | Apr 2021
Great service. Always lending a open ear and paying attention to me.
Bashkim P. | Mar 2021
Guaranteed rate has been nothing less than spectacular. They have been on time and thorough with their documentation
Johnny K. | Mar 2021
They were easy to work with and I had many contacts for questions and concerns along the way.
Daniel H. | Mar 2021
Seamless experience,very easy to get through paperwork.
David D. | Mar 2021
Keith and his team maintained excellent communication throughout the entire process and were always available to answer any questions or concerns promptly and professionally.
Timothy P. | Mar 2021
Because they went above what any normal place would have!
Duane P. | Mar 2021
They were patient and extremely helpful.
Amy M. | Feb 2021
Everything was simple and smooth
Lawrence M. | Feb 2021
Staff was extremely helpful and walked me through the process, which was a little stressful at times.
Daphne D. | Nov 2020
Answered every question I had and the process was very easy
Austin R. | Feb 2021
Very easy to work with, everything that needed to be done and what was getting done was very clear. Everything was done quickly and efficiently, very pleasant to work with.
Claudia S. | Nov 2020
The process was quick and handled very professionally.
Mark L. | Sep 2020
Easy to work with and always kept in contact
Sky D. | Nov 2020
Keith is the absolute BEST!
Ronald S. | Dec 2020
Excellent service and helpful
Michelle E. | Sep 2020
Everyone was a pleasure to work with.
Raymond Z. | Nov 2020
I have used them in the past and Keith is good to work with.
TERI S. | Dec 2020
We’re helpful easy to get docs to them I am not good with computers so was able to take paperwork in office to copy and they sent to destination
Catherine L. | Jan 2021
Great service without stress and immediate response to any questions
Jennifer T. | Sep 2020
Courteous staff, easy to communicate and very helpful
Kirk H. | Nov 2020
Everything was made as easy as it could be. Enjoyed working with Colleen (she’s a keeper).
Richard M. | Dec 2020
The entire staff was very helpful and made me feel comfortable throughout the whole process.
Heather C. | Jan 2021
Great people, very knowledgeable and great to work with.
Matthew K. | Aug 2020
Everyone was very helpful and great to work with
Jeffrey K. | Sep 2020
That are good and friendly
Johannah B. | Nov 2020
Easy to work with....friendly
Jane K. | Dec 2020
the process was smooth and painless!
Caroline H. | Jan 2021
It was so easy. People I came into contact with were very knowledgeable, friendly and helpful.
Frances A. | Jul 2020
Quick to respond to my questions
Miguel R. | Jul 2020
Keith and Colleen were amazing to work with.
Stephanie R. | Jul 2020
Our team at Guaranteed Rate was amazing. Everyone we dealt with was available to answer all of our questions at what seemed like any time of every day! They walked us through the process, were incredibly professional, took pride in their jobs and I couldn't say enough good things. We are so happy with our experience with Guaranteed Rate. Thank you to Keith Zielaskowski and his entire team! We loved working with you all!
Daniel B. | Jul 2020
They were very prompt and efficient. Made things easy to move the process along
Rajinderpal S. | Jul 2020
Keith Zielaskowiski and his team were great during my loan process.
Ashley C. | May 2020
They were very helpful throughout the whole process and easy to work with.
Matthew C. | Apr 2020
Very easy, seamless process
David S. | Mar 2020
Responsive. Friendly reminders and helpful, responsive loan officer.
Kelly M. - Mohnton, PA | May 2022
Totally deserves that rating. Keith and Joe were both exceptional in terms is providing support and immediate responses.
Alin A. | Feb 2020
They were very polite and very helpful understood everything when I was explaining things to them they were there for me through everything
Iris A. - Reading, PA | May 2022
Excellent service and very accommodating
Michelle E. - West Lawn, PA | Jun 2022