Who is your typical customer and what questions do they typically have?
One of the most pleasurable things about originating in the tri-state market is you come across every type of clientele possible. From first time home buyers needing a bit more guidance to acquire the their first property, to the knowledgeable high end investor looking to buy their fourth property, to the builder who needs a go-to lender to help make the projects financing easy and affordable, I am there to help. Our first time buyers generally have questions on the overall process and how it works, whereas an investor may want to know which specific property will produce the highest ROI. Regardless of type of client, our team will produce the best overall product to fit their needs while answering any and all questions throughout the loan process.
What specific steps do you use to help your customers find the best home loan for them?
I attentively listen to each client’s needs and goals and will prepare scenarios of costs and payments for them to review. We then discuss the financing options available to ensure we select the best product to fit their individual profile. First, we review all of the documents the customer sent over during the pre-approval stage. We examine everything upfront to ensure the customers are qualified and have no surprises throughout the process. Then, they are able to shop with confidence knowing they have a solid approval and can close quickly. Purchasing a home should be an exciting experience for everyone and taking these steps up front helps to ensure an enjoyable process rather than one that is stressful.
What are the top 3 misconceptions people have about the home loan process?
In my opinion, the top 3 misconceptions people have about the home loan process are:
1) You need to put at least 20% down, which is not true. There are products that allow you to put as little as NO money down to buy a home and still receive a great interest rate.
2) You need to have perfect credit to get a home loan. Also, not true. We have programs that provide financing to borrowers with credit scores as low 580.
3) You can’t finance a home that is in need of repairs. Again, not true. Renovation loans are great programs that can help a wide range of people from the buyer looking to buy an affordable house and fix it up, to the couple that needs more space added to their current home to accommodate their growing family. The possibilities are endless and often times cheaper than purchasing a new move-in ready home.