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Kevin Keane is the best and most thorough loan officer I have ever had the pleasure to work with. He made everything simple and got back to us immediately. He truly made the process painless!
Shannon L. | March 2019
Kevin Keane made the process easy, and took the time to talk to me about all of my options. I would recommend him to anyone. The process was a bit tough with all of the required paperwork on tight deadlines for someone who works a full time job and has obligations. Otherwise, good service and I am satisfied up to this point.
Martin D. | March 2019
Kevin Keane was excellent!!! He made the process of buying a house extremely easy. Very knowledgeable and easy to talk to.
Vicky M. | February 2019
Our sales rep, Kevin Keane, was great. His processor, Maryellen, was so on top of the file application. They were both pleasant and the loan moved along quickly and without drama. We closed on time and all was good!!
Alexander S. | January 2019
Kevin was an amazing agent. Of all the loan officers we spoke to he was the only one who really walked us through the whole process of our loan and closing costs. He was also very accessible and answered our calls at any time. He was so helpful, we learned so much from him, he always answered any question we had, no matter how strange, and made sure we understood the whole process, not just his part of it. It was truly a pleasant experience. We’re so thankful for him.
Victoria A. | December 2019
From the moment I connected with Kevin Keane, I knew I was in good hands. He is very knowledgeable, professional and was always accessible throughout the process. Also, the online tools to load documents made the process even easier. I closed in record time! I am so happy in my new home and am very grateful for Kevin and the Guaranteed Rate team.
Kilolo T. | December 2018
Kevin and his entire team were great!
Norrinda H. | December 2018
Kevin Keane and Michelle Graci provided exceptional customer experience throughout the entire process of getting a mortgage. We could not be any happier with the level of service and professionalism. We are happy with the rate and PMI amount.
Matthew M. | November 2018
Kevin and his team did a good job.
Eric D. | October 2018
Kevin Keane made it very easy for me to get this mortgage setup completed. He was always available whenever i had questions or need to make changes etc. Really appreciate his help and very quick turn around. He is the Best.
Krishna K., October 2018
Kevin Keene and his team were amazing and responsive.
Glenn H. | September 2018
Kevin Keane went out of his way to help me with my loan. He did a great job communicating at each step in the process. And Michelle Graci was an absolute pleasure to work with. Great team!
Bryan K. - July | 2018
Kevin Keane was a great help. He explained all my options and walked me through each step. He followed up to make sure everything was done properly and in time for closing. Couldn't ask for a better person or company to deal with.
Howard C. | July 2018
Kevin Keane and Guaranteed rate team are amazing. The mortgage process was so easy and fast. They always assist you and help if needed. I highly recommend Guaranteed Rate.
Ahani I. | June 2018
Kevin and his team were super helpful, clear, and diligent in the process. This is our second time around in buying a home and this experience just made it easier for us to consider Guaranteed Rate anytime we would consider buying moving forward.
Lemuer P. | June 2018
Very professional staff.
Kevin J. | June 2018
Thank you team for making my first go at homeownership go as smoothly as possible. I never felt overwhelmed or stressed. The team was always there to answer any question I had. Thank you again for making my experience really amazing.
Kimberly S. | May 2018
Kevin my agent was really good. He had the patience to explain me everything with much details and going over and over again with the details.
Jaime C. E. | May 2018
All involved were knowledgeable in regards to what was needed and quickly responded using online features.
Joseph G. - APRIL | 2018
" I am extremely satisfied with Kevin and his team for all the assistance they provided to me throughout the process. They made it extremely easy for me and they took care of everything. That is the 3rd time using Guaranteed Rate and they have been consistent again and again. Excellent job guys and thanks for everything."
Kyriakos M - New Brunswick, NJ | Feb. 2016
" Kevin Keane made my house buying experience exceptional, he was so attentive and made it feel like I was dealing with a best friend. Guarantee Rate is extremely lucky to have him"
LOURDES A. - Hillburn, NY | Dec. 2015
Matt was very professional always available. explained every detail thoroughly! He was a pleasure to work with.
SandraR. – Linden, NJ| Feb. 2015
Everyone in this process was fantastic! Great customer service and just good people to work with.
Jaime S. - Freehold, NJ | Dec. 2014
Kevin is personable and professional! He helped us through the entire process immensely!
Lori H. -- Hazlet, NJ 4/24/2014
I want to thank you and all concerns for making this a seamless and quick transaction. Your customer service skills are exceptional. Guaranteed rate is the best I've ever been through.
Kevin Keene not only walked me through everything, but did so in a friendly and supportive way. He also gave me some advice about paying down my debts that was a real game-changer. Honestly, when I talk about money I get a little nervous, but Kevin answered all of my questions and responded to emails almost instantly. He was (is) a really stand-up guy.
Dan M. - Kendall Park, NJ 5/2012
Kevin, I just wanted to express my appreciation for the outstanding service provided by you and your team in refinancing our home. Your personal service and attention to detail combined to make this transaction unbelievably easy for us. Thank you.
Dave and Nancy Bauchat
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