What people are saying... What people are saying... Back to profile
They went above and beyond. Great communication, always followed up, and they assisted me along the way which was helpful for someone new to home buying.
Mirela L. - Summerton, SC | Dec 2021
Very easy to work with every one on the team.
John W. - Lexington, SC | Dec 2021
Excellent team constant follow up smooth process from start to finish
James H. - Walterboro, SC | Dec 2021
Great service and very prompt.
Laurence D. - Darlington, SC | Dec 2021
It was fast and easy, but most importantly the team we worked with was amazing!
Robert B. - Healdsburg, CA | Dec 2021
Professional staff, easy process. Communication was often and thorough by the team.
Lora T. - Columbia, SC | Dec 2021
They made the home purchasing process very easy
Rodney N. - Florence, SC | Nov 2021
Kevin and his team were prompt and made the process easy
Jason M. - Pocono Pines, PA | Nov 2021
Great team effort, worked with me, responsive to email and phone calls.
Theresa C. - Florence, SC | Nov 2021
They made refinancing very easy
Crystal F. - Pamplico, SC | Nov 2021
The staff was very helpful when a question was asked.
Linda M. - Little Ferry, NJ | Nov 2021
They made the process of first time home buying extremely easy. No question was too silly to ask and they answered each question thoroughly.
Sarah M. - Hartsville, SC | Nov 2021
The entire team at guaranteed rate was amazing. The process was simple and the team helped every step of the way. Kevin and his team were patient throughout the entire process and were always able to answer any questions we had.
Destanee B. - Florence, SC | Oct 2021
Our process was as smooth as butter!
Oscar G. - Effingham, SC | Oct 2021
great service nice people to deal with no problems at all.
Kenneth R. - Florence, SC | Oct 2021
They where very professional and friendly at the same time. They also was available at any time I had questions followed up with answers if they didn’t have one at that time.
Jack B. - Darlington, SC | Oct 2021
Couldn’t have asked for a better group of people. They made the prices so much easier. They also saved us a ton of money that other lenders couldn’t.
Taylor S. - Florence, SC | Sep 2021
When my realtor blew the deal on my sell, twice, your team got my loan restructured in 48 hours and I did not miss my close date.
Chad T. - Florence, SC | Sep 2021
Very professional, thorough, friendly, well educated staff
Michael H. - Hartsville, SC | Sep 2021
I could not have asked for a better experience
Shane L. - Hartsville, SC | Sep 2021
I’ve gone through several lenders and this was by far the smoothest process I’ve been through.
Stephen F. - Angier, NC | Sep 2021
They are really a big help in my achievement
Gregory S. - Florence, SC | Aug 2021
Kevin Medlin was fantastic to work with. His team made the entire process simple.
Brian F. - Pawleys Island, SC | Aug 2021
Great people doing great job.
Jana E. - Hartsville, SC | Aug 2021
Excellent experience and service.
Jason N. - Florence, SC | Aug 2021
Because y’all done awesome job. Working with me helping me through everything. Thanks :-) Monty Ray Powers
Monty P. - Florence, SC | Aug 2021
They keep you informed every step of the way.
Annie D. - Florence, SC | Aug 2021
I had a great experience with Guaranteed Rate and Kevin and his team worked very hard to make sure I was well informed to get the mortgage loan I needed.
Brandolyn L. - Kingstree, SC | Aug 2021
Because they were very friendly and helpful
Dennis C. - Darlington, SC | Aug 2021
Kevin and his staff are awesome. They went above and beyond for us during this entire process.
Mark P. - Florence, SC | Aug 2021
Kevin was very knowledgeable and really cared. I felt like he worked really hard on my loan.
Brandolyn L. - Kingstree, SC | Jul 2021
Because everyone was nice and professional
Eric B. - Florence, SC | Jul 2021
Everyone on the team was professional and great to work with. The process was explained step by step and very easy to go through.
Heather M. - Florence, SC | Jul 2021
Kevin and his entire team were fabulous! They are knowledgeable, responsive to any questions we had, and they keep you informed thru each stage of the loan process. The process is smooth and the team supports you through each stage.
Nanette S. - Frankford, DE | Jul 2021
Easy to deal with - very informative throughout whole process, made process easy.
Candice A. - Florence, SC | Jun 2021
Everything went pretty smoothly for the most part
Michael H. - Darlington, SC | Jun 2021
Kevin Medlin and his team in Florence, SC were amazing!
Lyndzi E. - Florence, SC | Jun 2021
The associates were very helpful and knowledgeable and walked you the light the process keeping you up to date on what you needed to do.
Kelley B. - Hartsville, SC | Jun 2021
excellent service and people
Stephen A. - Florence, SC | May 2021
Were very helpful and in constant contact with me.
Danny H. - Florence, SC | May 2021
Staff had patience answering my questions and always returned messages
Ami D. - Bishopville, SC | May 2021
they were very professional,kind,courteous,prompt
Lewis P. - Florence, SC | Apr 2021
VERY PERSONABLE, VERY PROFESSIONAL,
Edward A. - Columbia, SC | Apr 2021
everything went well. I was very pleased with the team.
Ricky H. - Florence, SC | Apr 2021
Very helpful and painless process
William B. - Mullins, SC | Apr 2021
Easy to work with. Nice people
Tyler M. - Florence, SC | Apr 2021
They are an awesome group!
James P. | Mar 2021
I felt very comfortable with the staff and they were patient with me
Carmen J. | Mar 2021
I gave this rating because everyone was beyond helpful and explain every step through the entire process.
Shenigrau B. | Mar 2021
They employees at guaranteed rate helped make my experience as a first home buyer easy and provided peace of mind
Chase L. | Mar 2021
Team worked hard to ensure the mortgage was approved in time for closing
James H. | Mar 2021
Kevin Medlin and his team made this a very smooth and easy process.
Stephen L. | Feb 2021
Great service! They made the process of buying a home very easy
Sheldon P. | Feb 2021
Everyone was very easy to work with, easy communication and very informative throughout the entire process.
Casey D. | Feb 2021
Excellent company with excellent server and very professional!
Jonathan M. | Aug 2020
Communication was top notch
Tracey A. | Feb 2021
You can feel that they are giving me the best experience with their service and that you can trust on them. Kevin is very approachable, client-oriented and easy to work with.
Ma Lourdes E. | Aug 2020
Excellent service, on top of the process daily
Chad G. | Sep 2020
The ease of getting the loan we needed and the people that helped along the way was exceptional.
Sheldon S. | Aug 2020
They are problem solvers and get the job done!
Carrie G. | Sep 2020
Everyone was very personable and easy to communicate with!
Tory Z. | Aug 2020
Throughout my home buying process there was always someone to answer any questions I had and explain everything to me.
Jackson P. | Sep 2020
Kevin, Brian, Tina, and Leah were delightful to deal with!
Tina M. | Jan 2021
Efficient, answered my questions, picked up the phone
Elizabeth P. | Aug 2020
The professional courtesy manner is very highly felt and recommend. Truth and quick response to questions.
Grover C. | Sep 2020
Because they was outstanding
Preston C. | Nov 2020
They got the job done. It was a pleasure working with Kevin. He got me though every step.
Andrea G. | Jan 2021
Kevin and his team made the process very easy and helpful.
Matthew M. | Aug 2020
Mr. Medlin did a great job explaining everything and the procedure to get approved was easy.
Daryl H. | Sep 2020
They kept me well informed throughout the entire process and were easy to work with.
David H. | Oct 2020
Ease of the loan process, patience, friendliness and professional conduct of the agents
Georgia C. | Nov 2020
The communication was excellent. Kevin and his team answered every question quickly and accurately. They kept me informed at every step.
Don H. | Jan 2021
Kevin Medlin is responsive and always helpful.
Linda I. | Aug 2020
Kevin and his team were very responsive and extremely helpful through the whole process
Casey M. | Sep 2020
excellent customer service
James C. | Oct 2020
Professional staff and great service
Brian Y. | Nov 2020
Great service and I was kept well informed
Thor S. | Dec 2020
The team has been thorough, professional, and timely
Don B. | Jan 2021
I gave Guaranteed Rate because they really went above and beyond to make sure I purchased my home.
Sylvia F. | Jul 2020
We were very satisfied with their service.
JESSE T. | Jul 2020
It was a great experience! Kevin Medlin & his team provided us with the BEST service available. His team is incredible.
Jeffery C. | Jul 2020
We had no problems with the whole process. Very friendly and helpful.
Dale B. | Jul 2020
Above and beyond customer service Kevin Medlin is an asset to your company very friendly and transparent when it comes to doing business yes I would highly recommend your company to any and all of my friends
Anthony H. | Jul 2020
I enjoyed working with them. There was a sense of urgency and competence.
Samuel M. | Jul 2020
Kevin Medlin and his crew did an outstanding job And VERY attentive at listening to my concerns and answering all my questions
Gregory G. | Jul 2020
Kevin was extremely helpful and patient while answering all of my questions. He walked me though the entire process with ease.
Megan O. | Jun 2020
They were very professional and were always there when I had questions. I really loved how kind everyone was and they explained everything very thoroughly.
Erika W. | Jun 2020
The whole process was VERY easy with Kevin's help explaining the steps along the way. Very friendly and super knowledgeable.
Amanda D. | May 2020
All the staff was very courteous and very helpful and very nice.
Latonia N. | May 2020
The best service I every came across with shopping for a home loan. Lender was very knowledgeable and kept in the with me the entire process. Very nice team
Shwanda C. | May 2020
Kevin Medlin was fantastic. He answered all my questions and made the process seem effortlessly.
Rhonda M. | May 2020
Throughout this Huge part of my life Kevin went above and beyond to help me buy my first house. I am very pleased with this company!!! 100% recommending to my friends!!
Justin L. | May 2020
Kevin Medlin was the only person who took the time to help us fix our credit and obtain a mortgage. No other lender would take their time to help us. We finally have a house after 10 years of renting!! We will definitely be recommending Kevin to our friends!!
Massimiliano B. | May 2020
Kevin and his team went above and beyond to take care of me.
William S. | May 2020
Kevin Medlin is wonderful and so is Dorothy
Colon B. | Apr 2020
B/c my process was quick and easy
La Tasha F. | Apr 2020
Kevin Medlin was absolutely amazing through out the entire process. A huge help. Very informative and knowledgeable.
Justin G. | Mar 2020
Because they were amazing! Kevin and all the associates showed out with skill and professionalism. They were super confident, direct, and honest. This being my first time buying a house, I was exceedingly nervous and apprehensive, but there was NOT a time where they did not explain things to me. Kevin went as far as accompany me in ways he probably would say "come on bro" for, but instead he took the time to make sure I had a full understanding of the process and that I got the best deal possible. I can not express my deep, sincere appreciation for the whole entire crew. Any future purchase, that I am able to make, I am calling Kevin ASAP!
Thomas D. | Mar 2020
Everyone was extremely nice & helpful.
Ashley H. | Mar 2020
Kevin Medlin and his team, Dorothy Adkins and Leah McKnight and others are extremely professional, very knowledgeable, and have great customer care!!
Michael H. | Jan 2020
Kevin's expert guidance and personal touch throughout the entire process it
Joshua C. | Dec 2019
Kevin went above and beyond to ensure that I was able to close on time. We were facing serious time constraints and I feel very sure that if I had chosen a different company I would not have closed.
Hannah W. | Dec 2019
Great communication and easy!
Marielizabeth S. | Dec 2019
Because of the great service that we received. Kind, courteous, detailed, thorough service, and very professional.
Jeanine M. | Dec 2019
The staff was great. Everything was handled quickly and hassle free.
Billy W. | Dec 2019
Guaranteed rate was very helpful throughout the entire process
Madison B. | Nov 2019
Because they kept us up to date on everything.
Randy L. | Oct 2019
Kevin was awesome and always willing to help and answer all of my questions.
Bethany G. | Sep 2019
The entire staff was friendly, helpful, and thorough with all processes. Made buying my home a breeze. By far a great company to deal with.
Michael D. | Aug 2019
Kevin was amazing! I would use him and Guarantee Rate again for sure. I can’t say enough good things about Kevin and his crew.
Katharine B. | June 2019
Kevin Medlin, Chad Yates & Kimberly Winburn are the greatest group ever. I've been communicating with Kevin Medlin & Chad for the past year and a half, and in the mist of looking for homes to purchase, I've developed life long friends. All three people are very professional, made things very easy and explained everything to their entirety. Thanks to them, I am now a homeowner. I would recommend the three of them to any and everyone, and if I purchase another home in the future I wouldn't want to deal with anyone else!
Kelsey H. | June 2019
It would be extremely hard for me to completely detail my feelings throughout my loan process because I am still in awe about the people at Guaranteed Rate. I had previously tried to purchase only to have my dreams shattered at the very end before closing. So, needless to say, I had some reservations and concerns. However, I can only say all my fears and doubts changed when I met Kevin Medlin ( The Closer). He assured me that my past experiences were just that "my past". He was by my side from start to finish. So, I wasn't surprised at all to see him at my closing. He has two daughters but he made me feel just as important as one of them. He was always available for me even when he was on vacation.(golfing,etc). He is the best! I would be remiss if I didn't mention his wonderful and dedicated team who diligently worked just as hard as he did to get me to the finish line. Leah McKnight became my confident, greatest cheerleader, and often times felt like an extended family member. She worked from home to ensure that I was able to close on schedule. She went above and beyond what was required for any job. Lastly, Marie Page was my second backup person. She was always willing to help.
Stacey M. | May 2019
Kevin did an amazing job on being quick and letting me know how the process is going!
Alexis L. | April 2019
The Florence staff were all great and very helpful throughout the process.
Mary M. | March 2019
Guaranteed rate was wonderful. Kevin Medlin made it so easy and he takes his time to explain everything to you and help you in anyway possible. I 100% recommend using them.
Ashlyn F. | March 2019
Guaranteed rate is the best!! They are great and I will use them in the future.
William W. | March 2019
Kevin Medlin and Leah made the process very delightful. Smooth process.
John C. | February 2019
From start to finish the entire office was amazing. They always made sure I understood everything and went above and beyond in helping me even with things they were not responsible for!
Tiffany B. | February 2019
Kevin was great to work with. He was always available to answer my questions and told me on the front end everything I would need to provide for underwriting which made the loan process very smooth and easy.
Marcia P. | February 2019
Thank you to Kevin and brandy and tabatha who started showing me houses. Kevin was great at taking care of me and treating me as if it was hi, getting a house and insurance, etc.. it was great and everyone involved were a joy to work with....
Justin E. | January 2019
Kevin and his team made this process very easy!!! I appreciate them very much and will definitely refer others to choose guaranteed rate!!!
Matthew M. | February 2019
Marie and Kevin were awesome and made this process absolutely painless!
Tammy M. | January 2019
Kevin Medlin was very helpful through the entire loan process. He is extremely knowledgeable and replied quickly with answers to all of our questions.
Jonathan G. | November 2018
The experience with our officer Kevin Medlin was great. Kevin is definitely considered a dream maker. Kevin and Leah made the process very smooth because my husband and I both work long hours and they went above and beyond to get it done. I have already referred Kevin to a co-worker of mine.
Sonia W. | November 2018