What people are saying... What people are saying... Back to profile
I gave Guaranteed Rate the rating of 10 because of the ease of use and service I received.
Marlon M. - Fort Worth, TX | Feb 2022
The staff was outstanding. They were prompt and courteous throughout the entire process.
Roderick H. - Berea, TX | Jan 2022
Mr. Jackson worked tirelessly with and for me. Everyone was so professional, patient, encouraging, and personable.
Terrencelyn W. - Hockley, TX | May 2022
They take care of business
Keyana T. - Dallas, TX | Sep 2021
The staff at Guaranteed Rate were very professional and answered any and all of my questions.
Christopher M. - Los Angeles, CA | May 2022
KJ and his entire staff was awesome.. very professional and kept me updated on my loan..
Bruce B. - Desoto, TX | Sep 2021
KJ and his team are the BEST. Thorough, efficient, knowledgeable, kind… A potential borrower is not just another number in their portfolio. They actually care about their customers.
Keitha V. - Dallas, TX | May 2022
It was based upon the service I received from the team.
Lucreetia C. - Celina, TX | Aug 2023
They were outstanding! Prompt and transparent in their dealings!
Kristie M. - Richmond, TX | Aug 2021
The service was outstanding!
James R. - Houston, TX | May 2022
This whole rating was based on the level of excellent service provided by Keiron Jackson and his team.
Eula S. - Dallas, TX | Jul 2022
KJ and the rest of the team were on top with everything regarding my close.
Lucreetia C. - Aubrey, TX | Dec 2022
They got this rating due to the fact of one of the employees made sure I had everything, checked on me to make sure I was good, when I didn''t understand something he made sure I did; he made the whole process stress free as possible.
Deonta D. - Desoto, TX | Mar 2023
KJ and his team worked very hard to get us in our new home
Kimberly K. - Dallas, TX | Jun 2023
They took their time with me and gave me a chance. They were detailed and very helpful and patient through the whole process!
Candance J. - Navasota, TX | Aug 2023
The team was amazing! I never had to worry about my loan. KJ updated me anytime there was a change. I trusted the team to get me to closing and they did just that.
Candice L. - Arlington, TX | Nov 2023