What people are saying... What people are saying... Back to profile
Loan officer and staff were friendly and always available for questions. They made the entire process seamless.
Ashley B. - Kaneohe, HI | Mar 2022
Great communication throughout the whole process
John R. - Honolulu, HI | Sep 2021
All agents were friendly, courteous and went out of their way to make the transaction smoother. But there were a few steps that could have been handled smoother with new members of the team.
Tin R. - Honolulu, HI | Dec 2021
Customer service - Kris - was amazing. Great communication.
Megan T. - Honolulu, HI | Jun 2023
The customer service at Guaranteed Rate has been amazing. Kriz and his team were there every step of the way, making sure I understood where I was in the process and explaining every detail. And of course… the best rate period.
Jonathan T. - New York, NY | Aug 2023
quick response, my loan officer was always available, very knowledgeable.
Eunjung S. - Honolulu, HI | Aug 2021
I rated the service i received very high because i was never without prompt answers and responses from all personnel involved in my process.
James P. - Kaneohe, HI | Feb 2023
They did the job even though I had major computer literacy problems.
Tin R. - Honolulu, HI | Jun 2023
My mortgage loan officer is wonderful. Kriztofer Laborete assisted me and my husband throughout the whole process of getting our first home and it was fantastic.
Ronald A. - Honolulu, HI | Aug 2023