What people are saying... What people are saying... Read more
Awesome service. Very convenient with Docusign.
Maurice N. | May 2020
It was very smooth and quick . i would highly recommend lauren and guaranteed rate ... Lauren was very helpful and always easy to get in touch with.. again thanks for your help...
Aldrin D. | Mar 2020
We received great customer service from Lauren Jimenez, VP of Mortgage Lending, Kimberly Bartholf, Loan Coordinator and Lauren's Team. They were very helpful and understanding.
Karen S. | Mar 2020
All information needed was available to me. I was able to contact her regarding questions at any time
Roy B. | Jan 2020
I would like to thank Lauren Jimenez for her excellent service.
Rosa M. | Aug 2019
My loan officer, Lauren Jimenez, was amazing. My process was not a very conventional one but she went beyond the call of duty and got my jumbo approved. I'll be working with GR and Lauren Jimenez again in the future for sure!
Santiago R. | August 2019
We were really happy with the level of service we got from Lauren Jimenez. The knowledge and expertise she had was unsurpassed. We got a great rate and cash out all in a timely manner. We will use Guaranteed Rate again. Hopefully Lauren will be available to help us. THANKS LAUREN!
Thomas D. | July 2019
Lauren Jimenez and her team did an amazing job getting us a low rate and ensured we closed on time. She was always available for questions and was very personable. We would love to work with her again in the future.
Ryan Z. | July 2019
What an amazing job by Lauren and her team. From walking me thru the loan process step by step to closing faster than any other! She really makes the entire process simple and easy to understand. Words cannot express the gratitude I have for Ms Jimenez while writing this from the comfort of my newly purchased home!
Dean O. | July 2019
Lauren Jimenez and the whole GR rate team that worked specifically on my file were all amazing! Everyone went over and beyond to make this process so smooth and seamless. I truly appreciate the aloha and care everyone exuded. Mahalo so much!
Kelena P. | June 2019
Lauren made the process a breeze and very quickly replied to any inquiries that I had.
Derek W. | June 2019
I have gone through the loan process on many occasions and I have to say that Lauren Jimenez was the most efficient, knowledgeable and helpful person I have ever worked with. Not to mention a very nice person!
Roger D. | June 2019
Lauren was very easy to work with and attentive to our financial goals. She ensured we got the best interest rate possible and kept us apprised throughout the loan process. We would definitely work with her again and will recommend her to all of our friends and family.
Matthew W. | June 2019
Lauren Jimenez, Keri Morris and their team members did an excellent job communicating with us and guiding us on what the next step would be. Appreciated their assistance and please express our "Thank You". It can very overwhelming with the new technology and how fast things can be completing forms online.
Karen S. | May 2019
Lauren was extremely easy to work with and did a great job keeping us updated with the process and what the next steps were. She made herself available for any questions and did everything she could to make sure she found us a competitive rate. She was even able to negotiate some additional savings at closing! We couldn't be happier with her or the process. I will recommend her to anyone I know looking for a mortgage.
Daniel B. | May 2019
Loved working with Lauren and her team. Lauren was very responsive and always showed enthusiasm, professionalism and dedication. She made what could have been a stressful process seem easy. I have already recommended her to other people. My experience with Guaranteed Rate was just marvelous and pretty painless considering!
Maura F. | February 2019
Most prospective homeowners love the idea of moving into their dream homes but dread the home buying process. The dread comes from having to deal with endless forms that do not make a lick of sense. LTV?! What does that even mean?! I too had that initial dread until I started working with Lauren on my home loan. Lauren exuded all the qualities one looks for in a loan officer. She and her team were clear, precise and expedient in their communication. Lauren and her team ensured that I had a solid understanding of all paperwork I was signing which is key considering you are signing up for monthly payments for the next 30 years. Lauren always made herself available via email and text which was very much appreciated given my busy work schedule. In short, Lauren and her team made the home buying process a breeze and I have zero reservations about recommending them to anyone considering purchasing a home.
Arturo G., March 2019
After dealing with a predatory lender Lauren Jimenez and Keri Morris went above and beyond and showed me that not all lenders are out to take advantage of me.
Brandon H. | December 2018
Lauren J. and the staff of Guaranteed Rate made our first home buying experience easy and worry-free! They did indeed offer the best rates on the market and went above and beyond to funding this transaction with our best interests in mind. I am so thankful for their diligence and compassion through this transaction.
Sharayah G. | November 2018
Lauren was always there for me. It is clear that her clients are very important to her and she was always available to answer my questions.
Amiee H. | October 2018
If I could give Lauren a 100 I would. She is extremely involved, dedicated and works hard and patiently to get the task completed. She is caring and willing to help as well as explain anything and everything. She is with you every step of the way. Her kindness and concern and dedication to her clients is exemplary. She is a fine example a true gem and exquisite representative of your company. Thank you for having such a competent and efficient loan officer.
Jude and Denise W. - September | 2018
This is the second time I have used Guaranteed Rate for my mortgage needs. Very satisfied with the service and how fast and smooth the process was.
Gabriel T. | August 2018
The services I received from my loan officer Lauren Jimenez were outstanding. I would definitely use your services again and refer to family, friends. Thank you for the exceptional service!
Rosa M. - July | 2018
We found Lauren Jimenez to be diligent and pleasant to work with. She did a wonderful job of communicating and following-up with us through-out the process, which is a character that is generally in short supply in business services these days. Lauren was instrumental in smoothing out any frustrations and assisting us through the process.
Robert B. | July 2018
Lauren did an excellent job. I will definitely recommend her to anyone who needs a mortgage.
Leslie R. | February 2018
I would like to send my heart felt THANK YOU to Guaranteed Rate for assisting me in purchasing my first home. I am fortunate that the great team at Guaranteed Rate was superbly efficient, professional and made it convenient for client like me with a tight work schedule to complete all the required documents online without hassle. I so truly appreciate it!!! Great job Guaranteed Rate. Thank you dear Lauren Jimenez for making my home purchase possible! You were always a 'step ahead' all the way through the purchasing process. I can't thank you enough for all your honesty, integrity, guidance, kindness and professionalism. You are a true GEM in your profession. Lauren Jimenez did a PHENOMENAL job! Warm regards and wishing Guaranteed Rate and Lauren Jimenez the best of the very best! Aloha and Mahalo
Anne A. | December 2017
Soooooooo easy to work with Lauren Jimenez. Very convenient location. Good hours. She is always available when needed via email or phone. Also, everything being available online was the BEST! Made it 100,000 times easier to get the loan done. Lauren's teammate Mary Sue was just as perfect. That and the mobile escrow made things so much better. Definitely using them again if needed and already referred them to 2 people. Thanks again!
Maurice N. | December 2017
I can not say enough praise for Lauren's hard work and diligence in getting this loan closed. She guided me and was my personal cheerleader when I was feeling overwhelmed and discouraged with the amount of paperwork requested. Her communication skills were top notch. At one point, I was ready to throw in the towel, but with her support and encouragement, I could see the light at the end of the tunnel. I would work with her again in a heart beat. Thank you so much.
Scott T. | September 2017
Lauren Jimenez was absolutely fantastic! We saved at least $3000 by going with Guaranteed Rate. She was friendly, punctual, and quick to address any concerns we had. After being treated terribly by another company, bent on telling us that they were the best home loan company in the market, we were frustrated. Lauren had a refreshing approach that was clear, concise, and to the point, without being pushy or overbearing. Lauren Jimenez was wonderful to work with. Thank you Lauren for all your hard work. We were extremely satisfied with our experience. :)
Dustin S. | August 2017
Awesome awesome! Lauren and Jazmin were super helpful and extremely motivational.
Kathleen M. | August 2017
My loan officer, Lauren Jimenez, was great. She was on top of the loan 100% of the time. She was knowledgeable and responsive.
Frida G. | August 2017