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The service level was amazing and I look forward to working with you again in the near future.
Abdol M. | March 2019
Lee and his team work incredibly great, it was the best experience I ever had! Thanks Lee and his team! To make my dream true!
Jose M.R. | May 2019
I appreciate the help I got! I would definitely be recommending Guaranteed Rate to any of my family and friends!
Gustavo N. | May 2019
Lee Hernandez was attentive, and very knowledgeable. He is the reason why I would recommend Guaranteed Rate in the future.
Maria R. | May 2019
Lee, provided excellent customer service, answered all my questions throughout the process, and made my first time home buying experience very pleasant and extremely easy. His knowledge, his professionalism, and his demeanor helped ease my mind through what could've been a very stressful process. Thank you again Lee.
Jon R. | April 2019
Lee was very patient and understanding to my needs, very professional and knowledgeable of the loan process. He was always available when I had a question. Lee definitely went above and beyond for us.
Ma Guadalupe J. | February 2019
I’m very satisfied with the attitude, attention and care, my loan officer had, to process my loan. The process time was very short. That’s why I did recommend my daughter to get her loan. What I like the most is, that I was able to pick the place for the closing, very convenient option since my schedule is a little hard. The whole process was very fast and efficient, including the appraisal and paper work, signing, etc. Thank you very much. Happy holidays to you all !!!
Carmen C. | December 2018
Lee and his team Laura, Mary were excellent. This is my first-time buyer home since the first conversation he explained each and the options that were available to me. They are experienced and helpful throughout the entire process. Highly recommend Thank you very much for the great service!
Moises L. | December 2018
The entire team was there for me at every point in the process. They made everything easy and explained all the points along the way. Thanks for a great experience!
Barry B. | October 2018
I would like to thank Lee Hernandez and his team Laura Korizon, Mary Arvidson and Brad for the great service you provided. From the beginning I felt like I was in good hands with the quality of support I received from Guaranteed rate. If the opportunity ever comes up again, I would not hesitate to deal with this loan officer and his team again. I will recommend you to all I know, and if in the future I need another loan or re-finance, you will be my first call. Thanks for all your help and...
Jeena S. | October 2018
My experience with Lee was very positive. He is responsive, thorough and knowledgeable. He is a pleasure to work with!
Najiba M. | September 2018
We found everybody - Lee, Laura, Mary, and Jennifer - to be very helpful, knowledgeable and responsive to all our needs. Would highly recommend!
Zlatko H. | July 2018
I would like to take this opportunity to express my thanks and appreciation for a job well done. Especially thanks to Lee and his team!!!!!
Mohammad A. - August | 2018
I just wanted to take a moment thank you all for OUTSTANDING service and GREAT TEAM WORK. I truly appreciate your support to help my dream come true. I will definitely refer LEE HERNANDEZ the loan officer to all my friends and family members. Thank you again!
Shoreh A. | August 2018
Lee was like the next door neighbor you always wanted. Ready to help and allowed us space to make decisions.
Edward S. | July 2018
The service with Guaranteed rate is amazing and fast! Also, all the people are very kind. I want to say thank you so much to Leandro Hernandez. He is an amazing person that helped me a lot with all the process (from the beginning until the closing). He reminded me all the time that if I had questions do not hesitate to contact him. This was a great experience. Great web system to upload documentation. Fast email replies. I'm very satisfied and that's why I will consider Guaranteed Rate in the...
Oscar R. | July, 2018
He was very friendly and easy to work with. Always was easy to keep in touch and did a great job!
Suvada O. - July | 2018
Leandro Hernandez is the epitome of customer service! Many thanks to him for all his help throughout this process.
Alen T. - June | 2018
It was great working with Leandro Hernandez, Laura Korizon, Mary Arvidson and the rest that helped us to get our home refinanced. Thank you guys!
Vladislav T.– Elk Grove ,IL | JUN 2016
They were professional and answered any questions I had. Thank you Lee.
Midhad J. - Chicago, IL | Dec. 2015
My Loan Officer was very professional, supportive and friendly trough the hole process I was never forced, I had options. His help, and flexibility gave me the freedom to choose what I want. My Loan Officer helped me to make the right steps it also let me to see what success looks like.
Martin E. – Rosemont, IL | SEP 2015
Lee is great. He makes this process work. Thank you!!!
James P.– Naperville ,IL | JULY 2015
"Leandro is the best in the industry and I trust him 100% to do what is best for me. The closing process was smooth and fast. Leandro and his team are great, very good and trustworthy people. I will be calling them next time I need a good loan. Thanks!"
Lionel M. -- Chicago, IL. -- 8/ 2013
Hey check out the amazing review from Lew about Lee! “Leandro does such a wonderful job preparing everything that we did not have to be concerned about what we are doing. I must say Leandro was very professional, yet provided personal service!”
Lew C. -- West Chicago, IL-- 01/2013
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