What people are saying... What people are saying... Back to profile
Throughout the whole process, my loan officer made everything extremely easy and very quick. Not to mention that I also got a very good interest rate.
Chris A. - Gilbert, AZ | Mar 2022
Lee Hardin and Team are excellent and very precise.
Christina R. - Scottsdale, AZ | Mar 2022
Client communication and accessibility
Kelley R. - Sandpoint, ID | Feb 2022
Exceptional customer service! Lee Hardin and his team were extremely responsive and knowledgeable - very professional!!!
Faye G. - Otis Orchards-East Far, WA | Feb 2022
Lee Hardin was a great asset!!
Foster H. - Sandpoint, ID | Feb 2022
Couldn’t ask for better patience and support from all the people at guaranteed rate especially Lee Hardin
Michael B. - Sandpoint, ID | Dec 2021
Lee and his team were amazing and proactive! Robyn and Nazareth were an amazing team, getting paperwork processed, and asking for documentation before underwriting requested it!
Matthew T. - Port Orchard, WA | Dec 2021
Communication was very good. Responsiveness was amazing.
Ben M. - Dover, ID | Nov 2021
Working with Lee Hardin and Robyn Krauss was a sheer pleasure. They made sure I qualified for a mortgage by advising and guiding me through the entire process.
Gail C. - Covelo, CA | Nov 2021
got the job done with professionalism
Raymond R. - Monrovia, CA | Oct 2021
Refinanced and everything was smooth and fast
Matthew P. - Cocolalla, ID | Oct 2021
Smooth transaction with minimal hiccups.
Benjamin P. - Sierra Vista, AZ | Sep 2021
Lee was fantastic to work with and made the experience as easy as possible.
Roderick K. - Sandpoint, ID | Sep 2021
It was such an easy process and my agent was beyond helpful
Amber K. - Hope, ID | Sep 2021
Went above and beyond what I expected.
Judith E. - Sandpoint, ID | Sep 2021
Super helpful people and made this process easy.
Melody K. - Sandpoint, ID | Sep 2021
Outstanding service, great communication.
Rick G. - Scottsdale, AZ | Aug 2021
Lee Hardin was professional, prompt and very knowledgeable. He was a pleasure to work with,
Christina R. - Scottsdale, AZ | Aug 2021
Excellent service, wonderful staff
Rickey G. - Rathdrum, ID | Aug 2021
Great communication. Knew what to expect. Good rates.
J V. - San Jose, CA | Aug 2021
Consistently good service, ease of use!
Charlene G. - Sandpoint, ID | Aug 2021
Super efficient, good communication, friendly, easy to work with
John R. - Sandpoint, ID | Aug 2021
Lee Harden the loan officer was just amazing! He knew the answer to every question we had. Gave solid advice and could count on him day or night. He is a super star
Brent H. - Chandler, AZ | Aug 2021
Lee and his team were fantastic!
Nichole H. - Blackfoot, ID | Jul 2021
Lee Hardin was amazing to work with.
Bennie S. - Sandpoint, ID | Jul 2021
Great knowledge and service.
Kathleen K. - Bonners Ferry, ID | Jul 2021
Lee and his team were amazing! On the ball at every step. Responsive and supportive, easy to work with...just a great experience all the way around!
Mark M. - Coeur D'Alene, ID | Jul 2021
You guys are great to work with
Harry M. - Sandpoint, ID | May 2021
Prompt action when needed & follow-through when there was an issue
Cara F. - Medford, OR | May 2021
Work with Lee Hardin before. He is great. Very quick response to every question.
Jearlee L. - Sagle, ID | May 2021
Easy to work with. Kind. Respectful
Mitzi K. - Sagle, ID | Apr 2021
Lee good guy Very helpful
Michael B. - Hope, ID | Apr 2021
It was a very easy process
Theodore F. - Sagle, ID | Apr 2021
Lee was very responsive and patient. He always made time to answer our questions and made us a priority.
NICCOLE D. | Mar 2021
Good rate, friendly service, and personal connection with Lee Hardin.
Molly C. | Mar 2021
Working with Lee Harden is a very easy process
Brian S. | Feb 2021
The level of customer service is outstanding!
David T. | Feb 2021
Lee is such a hard worker! He helped me when other lenders kept putting me off.
Victoria G. | Feb 2021
Lee and his time provided excellent service
Tera H. | Feb 2021
Lee Hardin was awesome-guided every step of the way. The support team was great, customer service & follow through
Margaret M. | Sep 2020
I’ve worked with Guaranteed Rate now a couple of times and my experience has been outstanding on all occasions. Lee Hardin has taken great care of me from start to finish.
Mathew M. | Dec 2020
Great streamlined service. Lee was always available to answer questions.
Michael D. | Feb 2021
Excellent service. Lee Hardin is Awesome !!
Niles R. | Aug 2020
Lee Hardin worked with a relentless sense of urgency for us from end to end. Every step of the process was seamless and he was always prompt to respond to any inquiry we had.
Jenny H. | Sep 2020
Everything was easy and streamlined, communication was easy, it’s good to support local!
Ivah J. | Dec 2020
Top service from start to finish, Lee Hardin, Robyn and the whole team were responsive to messages, kept us in the loop the whole time and were very professional and friendly throughout.
Daniel B. | Aug 2020
Lee Hardin and the others who helped with our initial mortgage and our most recent refinance were easy to do business with. Lee proactively reaches out about the low refi rates and helped me decide if it was a good move for our family.
Erin J. | Sep 2020
Fast, no nonsense service.
Freddie K. | Dec 2020
Love how easy and efficient it is to do a loan with your company. And Lee Hardin is the best!
Brittany L. | Aug 2020
Lee! He was amazing and worked night and day to make sure we accomplished our goal.
Amber B. | Sep 2020
Lee went above and beyond whenever we needed something, to get our best rates, etc
Ben G. | Nov 2020
My experience from start to finish was professional, timely, and thorough with a Personal touch.
Carol H. | Dec 2020
Because Lee Hardin was awesome to work with. He made the loan process very simple. I appreciate Lee & his team.
Lamont P. | Aug 2020
We love Lee Hardin!! He’s the best!
Kimberly M. | Sep 2020
Very friendly and great service.
Jeremy W. | Nov 2020
Superior, personalized service. Lee Hardin and his staff are top drawer in my opinion.
Milford W. | Dec 2020
They were great to work with!
Gary P. | Jan 2021
Excellent service,quick turnaround.
Ann B. | Aug 2020
Always helped me out and found me the best deals.
Chad S. | Sep 2020
Great rates. Very responsive staff. Smooth transaction.
Matthew R. | Oct 2020
They are always quick and relatively hassle free.
Matthew C. | Nov 2020
I had a really seamless experience with Guaranteed Rate.
Stephani B. | Dec 2020
Excellent Service. We had a unique purchase agreement and Lee was able to help close the deal!
Kristofor K. | Jan 2021
Working with Lee was awesome. Makes the process super easy and got me the best rate in town.
Roderick K. | Jul 2020
Easy process, great service, excellent rate, perfect execution.
Jonathan B. | Jul 2020
Excellent transparency, effective communication, and clear expectations as far as their requests.
Frederick T. | Jul 2020
The process was quick and painless.
Dennis W. | Jul 2020
Very thorough, fast working, and communicated well.
LaDean G. | Jun 2020
Lee Hardin in Sandpoin, Id is the best!
Gail B. | Jul 2020
Lee Hardin did an outstanding job of keeping me informed about the status of the loan throughout the process.
Michael M. | Jun 2020
Because of Lee Hardin. Best in the business.
Lisa S. | Jun 2020
I have worked with Lee Hardin in the past and really liked the service
Daniel R. | May 2020
The entire process was easy and painless. Lee Harden kept us informed and quickly responded to our questions. What a pleasant experience.
David T. | May 2020
Ease of entire loan process.
Craig B. | May 2020
It was the best experience I’ve had with a lender. Mr. Hardin kept in close contact with me. Made me feel confident in the process especially given the unprecedented environment.
Mathew M. | Apr 2020
Lee is a pleasure to work with - kept us informed, and was very responsive to emails. I felt up to date throughout the process, even during this challenging time with COVID-19 measures.
Trina H. | Apr 2020
Lee Hardin is incredibly personable, intelligent, honest and always gets the job done with ease!
Caren B. | Apr 2020
Everything always flows on time, even during these times
Don S. | Apr 2020
Did a great job just not the best with communication.
Matthew C. | Mar 2020
Because lee Hardin kicks ass
Scott T. | Feb 2020
Always been 100% on what they guarantee!
Chad S. | Feb 2020
Lee and his team were amazing! So impressed how the whole process went and lee really made it easy
Jessica K. | Oct 2019
Lee was fantastic! He was quick to get back to me and helped me navigate through my refi. He was knowledgable and personable.
Brittany L. | Jan 2020
Lee Hardin was always available. He answered all text and emails promptly. Personable.
Jearlee L. | Dec 2019
Lee did an exceptional good. From beginning to end the process was extremely easy.
Allo P. | Nov 2019
It was such a nice...easy experience!
Rebecca L. | Dec 2019
Lee did a great job at finding us what we needed.
Amy L. | Dec 2019
Lee Hardin was always available. He answered all text and emails promptly. Personable.
Jearlee L. | Nov 2019
Lee did a great job at finding us what we needed.
Amy L. | Nov 2019
They did a great job.
Richard C. | Oct 2019
The staff at Guaranteed Rate were extremely helpful in helping me understand and maneuver through the entire loan process making a seemingly difficult process simple and stress free. Every question I had were answered in a personable, diligent and understandable fashion. I strongly recommend Guaranteed Rate to anyone interested in purchasing a new home.
Erik C. | Aug 2019
Lee and his team were helpful, friendly, and responsive. When the title company was unresponsive, Lee stepped in and advocated on our behalf.
Erin J. | Aug 2019
Lee Hardin was a pleasure to work with. The process was smooth and easy. Will definitely recommend.
Kimberly R. | June 2019
Our loan officer, Lee Hardin, was very helpful, knowledgeable, and patient with us. We had a holdup at the end due to circumstances beyond our control and he made sure we kept our fixed rate because we were going to have to finalize it up to 30 days longer than planned. He was very patient and kept in touch with us to keep us in the fixed rate timeline. I would highly recommend him. If I would ever need a loan again I would get in touch with Lee Hardin at Guaranteed Rate.
James G. | February 2019
Lee Hardin did exactly what he said he could do for me . My experience with Mr. Hardin was professional and enjoyable I will recommending him to all of my future clients. Thank you...
Andy H. | March 2019
Lee Hardin was efficient and more importantly, provided us with wise advice about what to expect in the construction process of our home.
Michael B. | December 2018
I don’t know that well the company Guaranteed rate! I trusted Mr.Lee. Hardin. To his ability to able to help and professional position! I’am very thankful his able to stayed till my home is finished! I will recommend Mr.Hardin again over and over to other people who need to buy a home! I very much appreciated his help and my realtor! They’re both wonderful. I can’t thank him enough for trusting me. With Mr.Lee Hardin helped my dream home it comes true!
Jenie H. - September | 2018
They worked hard for me and didn't give up
Jack W. - Ponderay, ID | Jun 2022
Lee Hardin is incredible! He is dedicated to his customers and customer service is #1 in his priorities. When dealing with Lee, I spoke to him directly and this allowed very clear communications. We are huge fans of Lee Hardin!
Karl D. | August 2018
We have worked with the team twice in the last year, and they have been very helpful.
Joshua B. - Dover, ID | Jun 2022
Lee Hardin is great! I would definitely work with him again.
Lucas J. | June 2018
Excellent customer service Brilliant & friendly team Easy process
Gregoire P. - Portland, OR | Jun 2022
The GR team was extremely helpful in every way from helping us find a great construction lending partner to providing outstanding customer service throughout the processes to closing. Thank you to Lee Hardin, Lauren and Allison for your timely and flexible efforts!! We appreciate you all.
Stephen C. | May 2018
Lee and his team were awesome!
Andrea H. - Sandpoint, ID | Jun 2022
Lee and his team did a wonderful job at keeping contact with me and being extremely quick and efficient.
Brady C. - Oldtown, ID | Nov 2022
Lee Harden and staff were very easy to work with. They kept me up to date and what was next.
Marilynn C. - Sandpoint, ID | Jul 2023
Very helpful in accomplishing my goals
Trevor P. - Sandpoint, ID | Aug 2023