What specific steps do you use to help your customers find the best home loan for them?
I not only possesses a comprehensive understanding of this industry but I also have a genuine care for my clients. I spend considerable time making sure my clients are well educated on the industry and on how a mortgage will serve my clientýs short- and long-term financial goals. I have resolved to build this business solely by referral; this means that, instead of performing less personal activities like cold calling and dropping off rate sheets to real estate offices, I am able to devote myself to serving the needs of my clients before, during and after each transaction. All that I ask is that while working together, if you are pleased with the level of service provided, that you refer me to people of comparable quality who would appreciate the same level of attention.
What advice would you give new or first time home buyers?
Many lenders advertise based on rate alone and donýt do a good job of explaining the true cost of this transaction and its implications. I always advise my clients that getting a low rate on a mortgage is very important, but in addition we must analyze the total cost of the transaction and make sure that it is favorable with their overall financial strategy. Therefore, as my clientsý trusted advisor, I work hard to navigate them through this process and make sure they get the best loan at the best rate that is fit to their life plans. Also, if I'm doing my job correctly then my job truly begins when the loan closes. At that point, I help my clients proactively manage the debt by watching the market closely to find opportunities for no fee, no cost refinances. I continue the communication with them to make sure I am aware of any life changes that might impact the loan. One reason people refer me business is because I have earned their trust. My goal is to earn yours as well.
What can borrowers do to insure a smooth mortgage underwriting process?
ý The cash you need to close and down payment on the home are pretty close to the estimated numbers we went over in your Total Cost Analysis. However, the official legal document that will break down the cash needed to bring to closing is called the Loan Estimate and it will be included in your initial disclosures that we will be sending out to you. Please make sure you have this money set aside for closing.
ý Please stay current on existing accounts (a 30 day late notice can cost you), DO NOT apply for new credit, DO NOT max out your credit cards (keep your balances 30% below their limit during loan process; if you do pay down balances, do it across the board), DO NOT consolidate any debt, DO NOT pay off collections or ýcharge-offsý and DO NOT close credit card accounts.
ý Please consult with me first before making any credit or address changes.
ý Please let us know if and when you will be going out of town as that may cause delays unless we make the necessary timeline adjustments.
Are you active in any local associations or community groups, and at what level? What goals and/or success have you helped these groups achieve?
Jillýs House is a respite center for kids with special needs. Jill's House serves children with intellectual disabilities in the Greater Washington, D.C. area with short-term overnight care, providing the opportunity for respite for their families. Jill's House serves more than 200 families annually through its Weekend Respite, Weeknight Respite, and Day Camp programs. My wife and I are ambassadors for this organization. We help and serve on various committees but also sponsor a child on behalf of every client that finances a home through Guaranteed Rate.
Tell us something that makes you unique or something wacky, yet interesting about you?
I am voracious reader of theology, history and politics and a serious football fan.