What people are saying... What people are saying... Back to profile
I received outstanding service throughout the whole process.
Sandro H. | Apr 2020
Very easy to work with. Straight forward
Christopher E. | Apr 2020
They were easy & thoughtful employees to work with, quick and professional! It was so convenient to receive a quick call back or text with all of the employees!
Stephanie W. | Apr 2020
OVERALL THE STAFF FROM THE TOP DOWN HAVE BEEN INCREDIBLE TO WORK WITH AND MAKE BUSINESS EASY
Ross C. | Mar 2020
They were easy to work with, quick, very transparent, and they gave me a rate that was better than other lenders
Michael G. | Mar 2020
Leonard and team were very professional every step of the way. I was informed of status of the loan as things progressed and all paperwork, besides closing signatures, were done electronically. This process was pain free all the way through.
Wayne G. | Mar 2020
Leonard Briones and his team were not only very nice and respectful to us, but extremely helpful and knowledgeable.
Pasquale R. | Feb 2020
They make process very easy for me and in a speedy time for my loan to get approved and very efficient in every way from the beginning to the end of my escrow close. Every body is very friendly and helpful to me and I really appreciated everyone in the whole team.
Anh N. | Feb 2020
Leonard and his staff were amazing! We wanted a quick close so he worked to get our loan underwriting done early. When it came down to it we could have closed in under 20 days! Never had a doubt he was on it from the start - worry free!
John D. | Feb 2020
Mr Briones and his team were excellent during our home purchase
Analiza A. | Jan 2020
Everyone I came in contact with with very professional and had very quick responses anytime I had any questions
Andrea P. | Nov 2019
The rates/process were good, but mostly because of our loan officer, Leonard Briones. He was really great to work with.
Gregory B. | Dec 2019
Great professionalism, promptness in replying, returning phone calls, sensitivity to our needs.
Annette K. | Oct 2019
Excellent customer service!!!
Kimberley S. | Sep 2019
Everyone was fast accurate and I was very satisfied with the outcome thank you very much I’m enjoying my new home.
Larry J. | Aug 2019
I was not sure if I would qualify for a new home, but my agent who has worked with Leonard told me to give Leonard a call and after our first conversation he ask me a lot of questions and told me it would not be an issue. I filled out all the paper work online which for me was very convenient and made it easy to get everything done quickly. Leonard got me my monthly payment to something I was conferrable and I would really recommend Guaranteed Rate. Thank you!
Eduardo M. | July 2019
My entire experience was seamless and I never felt pressured. Leonard was on top of everything and I didn’t have to wait on his responses. His communication was just as I expected provides my busy work schedule and he was available anytime I needed him!
Erika C. | July 2019
Our Loan officer (Leonard Briones along with staff) at Guaranteed Rate are extremely professional and very helpful. We are very lucky to have such an amazing group to help us along the way with not only our home purchase but also our refinance.
Michael R. | July 2019
Leonard was terrific, he resolve my loan so fast, am thankfully with him-and we going to recommend him for the future, if I need to look again for another loaner I will with him again, Thank you very much Leonard my family and I we are very thankful with our new home you going to hear from us soon, Gracias mi amigo.
Juan Carlos V. | June 2019
Leonard Briones and his team were fantastic in assisting us with this loan.
Daniel O. | June 2019
The team at Guaranteed Rate was fantastic and words cannot express how thankful I am to have had the opportunity to work with them. As first time home buyers, they were extremely helpful and patient throughout the entire process. We set up a meeting with Leonard just to see if we could even buy a house and we walked out with a complete guideline for pre-approval. Without this team, our dream would have not come true. I would to express my gratitude and thanks to everyone who helped us every step of this home buying experience.
Fanny X. | May 2019
Fast and efficient , the ability to “shoot from the hip” as we say in the field . GR has all those qualities. Things happen in life We went from a standard 30 day close to getting in a jam , our loan slayer was able to close in under 24 days allowing us to get out of that jam and into our home.
Richard C. | April 2019
It was a pleasure working with Leonard and his team, made the whole process easy.
Patrick M. | January 2019
Leonard Briones and his team were so helpful, always available, and extremely professional. They have a client for life!!
Monica C. | February 2019
The process went smoothly and quick. I loved that our loan officer was very detailed and showed us all the numbers on paper to see what we were working with and found the best option for us. Really great service and would highly recommend to others!!
Christina Y. | January 2019
Leonard and his team made this process so easy and stress-free for us, especially during the holidays. We are very thankful for all the work this team put in to make this a positive and successful experience!
Sean F. | December 2018
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